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ENVIRONMENTAL AWARENESS IN THE CROATIAN LODGING INDUSTRY
No full textUsprkos velikom broju pitanja vezanih za zaštitu okoliša te operativnim pitanjima s kojima se susreću hrvatski hotelijeri, vrlo se malo zna o tome koliko su upravitelji hotela osviješteni o tim pitanjima. S ciljem ispunjavanja te praznine, ovo istraživanje ispituje osviještenost hrvatskih hotelijera o važnim pitanjima, poput potrebe za učinkovitim korištenjem prirodnih izvora, očuvanjem kulturne baštine i sl. Konkretno, ono prikazuje stavove hrvatskih hotelijera prema okolišu, te ispituje određuju li takve stavove različite karakteristike hotela. U članku se zaključuje da hotelijeri iskazuju sklonost prema ekološkim pitanjima te da takvi stavovi uglavnom ne ovise o karakteristikama hotela.Notwithstanding the great environmental and operational issues facing Croatia’s hoteliers, very little is known about managers’ awareness of them. To fill this gap, this study examines the awareness of Croatian hoteliers of important environmental issues, e.g. the need to use natural resources efficiently, to preserve the cultural heritage, etc. Specifically, it reports on the attitudes of Croatian hoteliers towards the environment, and tests whether various hotel characteristics determine such attitudes. The article concludes that hoteliers tend to favour environmental issues, and that these attitudes are generally independent of hotel characteristics
Analiza inflacije u Republici Hrvatskoj od 1990 – ih do danas : Diplomski rad
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E-commerce solution as a support to business activities of the large hotels in Croatia: a survey
No full textNowadays, the integration of a global economy, in which each subject is interconnected with others and competes on international markets, is significantly supported by development of e-commerce. Global competition results in more transparent offerings and prices. These are often presented/supported by different e-commerce solutions in various business areas and in tourism in particular. Tourists in the role of customers, to a greater extent, register their preferences through hotels' websites, make online reservations and, if it is possible, pay for the accommodation immediately. The mentioned activities/functionalities additionally indicate higher quality level of hotel services and create new business opportunities thus resulting in better hotel turnover as a whole. The objective of our research is to examine and measure the provision and benefits of the e-commerce solutions of the large hotels in Croatia, which are usually a part of the larger hotel chains
ACCEPTANCE AND PERCEIVED EFFECTIVENESS OF BIOMETRICS AND OTHER AIRPORT SECURITY PROCEDURES
No full textBiometrija se sastoji od automatiziranih metoda prepoznavanja neke osobe na temelju njezinih fizioloških ili ponašajnih osobina – primjerice, lica, otisaka prstiju, geometrije dlana, rukopisa, šarenice i mrežnice oka, vena, i glasa. Ovo istraživanje koristi Model prihvaćanja tehnologije (Technology Acceptance Model – TAM) za ispitivanje putnika o njihovu prihvaćanju biometrijskih tehnologija i njihovoj predodžbi o djelotvornosti tih postupaka za sigurnost u zračnim lukama. Posebno je provedena dodatna analiza u svrhu provjere mogućih moderirajućih učinaka vezanih uz spol, dob, stupanj obrazovanja i prihode ispitanika, kao i učestalost putovanja zrakoplovom. Rezultati pokazuju da određeni broj putnika smatra biometrijske tehnologije kako prihvatljivima tako i djelotvornima za povećanje sigurnosti putovanja. Rezultati ovoga istraživanja su pokazali i da spol, dob, stupanj obrazovanja, prihodi, i učestalost letenja vrlo malo utječu na prihvaćanje biometrije i na predodžbu o njezinoj djelotvornosti.Biometrics are automated methods of recognizing a person based on a physiological or behavioural characteristic – i.e., face, fingerprints, hand geometry, handwriting, iris, retinal, vein, and voice. Travellers are examined on their acceptance and perceived effectiveness of biometric technologies in airport security using the Technology Acceptance Model (TAM). Additional analysis is performed separately to check for possible moderating effects of respondents’ gender, age, education, income, and flying frequency. Findings suggest that some travellers perceive biometric technologies as both acceptable and effective in making travel safer. The results of this study also show very few effects of gender, age, education, income, and flying frequency on biometrics’ acceptance and perceived effectiveness