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The exploration of indigenous knowledge systems of the Barolong boo Ratshidi with a special focus on traditional healing
Get PDFAbstract in English and SestwanaThe Barolong boo Ratshidi is part of the Batswana ethnic group who still uses traditional healing practices to maintain their health because these practices are the backbone of African culture. However, the Barolong boo Ratshidi’s migration to urban areas has affected their traditional healing practices as they had to adapt to Western practices. Their Indigenous Knowledge Systems (IKS) and the importance of their traditional healing are fading away since there is very little documentation of them. To explore the traditional healing practices of the Barolong boo Ratshidi, this study employed the ethnographic method for data collection for a period of three months. In-depth interviews were conducted with six participants to explore their perspectives on the above challenges. Informal interviews were conducted with eight participants for the in-depth exploration of the topic of the study, and they provided rich qualitative data. Two focus group discussions were conducted with Barolong boo Ratshidi youths and elders to obtain different views and perspectives from both groups. I further embedded myself in a group of traditional healers during the Annual Conference of the Dingaka Association to observe and learn their traditional healing ways. The data were analysed thematically to refine the themes and the presentation of the findings. The study revealed that in the Barolong boo Ratshidi community, the traditional healing system still plays a significant role and forms part of their IKS. There is a need for further, thorough research that will contribute to the preservation of the Barolong boo Ratshidi’s IKS. The preservation of the IKS is critical in ensuring that all types of knowledge are included in the development of South African societyBarolong boo Ratshidi ke karolo ya setlhopa sa morafe wa Batswana bao ba santseng ba dirisa mekgwa ya go alafa ya setso go tlhokomela boitekanelo jwa bone, ka gore mekgwa e ke seikokotlelo sa setso sa SeAfrika. Le fa go le jalo, khudugo ya Barolong boo Ratshidi go ya metse setoropong e nnile le seabe mo kalafong ya bone ya setso ka gore ba ne ba tshwanetse go itlwaetsa mekgwa ya metse setoropo. Tsamaiso ya kitso ya tlholego le botlhokwa ba kalafi la setso tsa bone, di a nyelelela ka ntlha ya kwadiso e e bokoa ya tsona. Go sekaseka mekwa ya kalafi ya setso ya Barolong boo Ratshidi, patlisiso e, e dirisitse mokwa wa “ethnographic” go kgobokanya kitso sebaka sa dikgwedi di le tharo. Dipotsolotso tse di tseneletseng di ne tsa dirwa le batsayakarolo ba le ba rataro go sekaseka megopolog ya bona ka dikgwetlho tse di kwetsweng fa godimo. Dipotsolotso tse di sa tlhamalelang di dirilwe le batsayakarolo ba le robedi go dira ditlhotlhomiso tse di tseneletseng go fetisa ka setlhogo sa patlisiso e. Dipuisano tsa ditlhopha tse pedi tsa tlhomamo, di ne tsa tshwarwa le bagolo le bašwa ba Barolong boo Ratshidi go bona ditebego le megopolo e fapafapaneng go tswa go ditlhopha tseo pedi. Ke ne ka tswelelela go nna gone le go tsaya karolo kwa kopanong ya dingaka tsa setso ka nako ya moletlo wa ngwaga le ngwaga wa mokgatlo wa bone go elatlhoko le go ithuta ka mekgwa ya kalafi ya setso. Dintla di sekasekilwe ka kelotlhoko go tokafatsa melaetsa le ditshupetso tsa ditshweetso tsa dipatlisiso. Dipatlisiso di senotse gore mo gare ga morafe wa Barolong boo Ratshidi, kalafi ya setso le tsamaiso ya kitso ya tlholego di santse di tshameka karolo ya botlhokwa thata. Go santse go tlhokega gore go dirwe dipatlisiso tse di tseneletseng tse di tla thusang ka tshomarelo ya tsamaiso ya kitso ya tlholego ya Barolong boo Ratshidi. Tshomarelo ya tsamiso ya kitso ya tlholego e botlhokwa thata go tlhomamisa gore mekwa yotlhe ya kitso e akareditswe mo ditlhabologong tsa morafe wa Afrika Borwa.M. A. (Anthropology)Anthropology and Archaeolog
Technology, Pedagogy, Learning Theory and World Events: Defining Open, Distance, and eLearning Practice
Get PDFInstitute for Open and Distance Learning (IODL
The investigation of South African MSMEs through the lens of a circular economy
No full textThe current economic model is wasteful, linear and unsustainable and there has been a much called for transition to a sustainable development model to guide South Africa’s economic development. To guide the transition, there is growing support and buy in for a circular model that enables the circulation resources and eliminates waste. A circular model, called Circular Economy, is a sustainable development concept that addresses issues of waste. This study investigated South African Micro Small and Medium Enterprises with the use of a Circular Economy framework. The said businesses were investigated to determine what environmentally sustainable practices were occurring within the businesses and the motivation for incorporating the practices. Moreover, projections for more future clothing and textile businesses were explored and a framework for business model types was developed. The framework serves as a guideline for business models that centre on better circularity of resources, a fundamental aspect of a circular model for South Africa. Most of the MSME’s were found to be practicing strategies that extend the lifespan of products and their parts (Reuse, Repair, Refurbish, Remanufacture and Repurpose) with two MSME’s having circularity of resources with their product chains.M.A. (Consumer Science)Life and Consumer Science
The challenges of curriculum implementation in primary schools in Johannesburg, Gauteng Province
No full textText in English with summaries in Afrikaans and ZuluThis study investigates the challenges of implementing the Curriculum and Assessment Policy Statement (CAPS) in the Foundation Phase of primary schools in Johannesburg, Gauteng Province. By identifying specific barriers and offering actionable solutions, the research aims to enhance curriculum delivery and student outcomes. Using a qualitative case study design, data were collected through semi-structured interviews, focus groups, classroom observations, and document analysis, involving Foundation Phase teachers, Head of department (HOD) and school principals, and key educational stakeholders.
Key findings reveal significant challenges such as limited curriculum comprehension among teachers, inadequate teaching resources, and restricted professional development opportunities. Additional obstacles include linguistic diversity, inconsistent parental involvement, and deficiencies in teacher training programs, all affecting curriculum delivery and educational equity.
The study underscores the necessity for structured support from educational authorities, improved resource allocation, and targeted teacher training to address these issues. Implications for policymakers, educators, and curriculum developers emphasize refining policies to better support teachers and fostering collaborative partnerships. Future research should explore the long-term effects of CAPS and innovative, adaptable approaches to curriculum implementation in diverse educational settings.Hierdie studie ondersoek die uitdagings van die Implementering van die Curriculum en Assessering Beleidstelling (CAPS) in die Fondasiefase van laerskole in Johannesburg, Gauteng Provinsie. Deur verhindernisse te identifiseer en uitvoerbare oplossings aan te bied, is die doel van die navorsing oor kurikulumaflewering en studenteresultate te verbeter. Met behulp van 'n kwalitatiewe gevallestudie-ontwerp word data versamel deur semi-gestruktureerde onderhoude, fokusgroepe, klaskamerobservasies en dokumentanalise, wat Fondasiefase onderwysers, hoof van departement (HOD) en skoolhoofde, asook sleutelonderwysbelanghebbendes insluit.
Belangrike bevindinge onhul ekonomiese uitdagings soos beperkte kurikulumbegrip onderers, onvoldoende onderwysbronne en beperkte professionele Ontwikkelingsgeleenthede. Verdere Hindernisse Sluit Taalkundige Diversiteit, Onbestendige ouerbetrokkenheid en tekorte in onderwyseropleidingprogramme in, wat almal kurikulumaflewering en opvoedkundige gelykheid beïnvloed.
Die studie beklemtoon die noodsaaklikheid van gestruktureerde ondersteuning van onderwysautoriteite, verbeterde hulpbrontoewysing en gerigte onderwyseropleiding oor hierdie probleem om te spreek. Gevolg vir beleidmakers, opvoeders en kurikulumontwikkelaars beklemtoon die verfyning van beleid om onderwysers beter te ondersteun en die bevordering van samewerkende vennootskappe. Toekomstige navorsing moet die langtermyngevolge van CAPS en innoverende, aanpasbare benaderings tot kurikulumimplementering in uiteenlopende onderwysinstellings werke.Lolu cwaningo luphenya izinselelo zokusetshenziswa kweSitatimende Senqubomgomo Yohlelo Lwezifundo Nokuhlola (CAPS) Esigabeni Esiyisisekelo sezikole zamabanga aphansi eGoli, esifundazweni saseGauteng. Ngokuhlonza izithiyo ezithile nokunikeza izixazululo ezisebenzisekayo, ucwaningo luhlose ukuthuthukisa ukulethwa kwekharikhulamu kanye nemiphumela yabafundi. Ngokusetshenziswa kohlaka lwesifundo sesifundo, idatha yaqoqwa ngezingxoxo ezingahleliwe, amaqembu okugxilwe kuwo, okubhekwayo ekilasini, nokuhlaziywa kwemibhalo, ebandakanya othisha beSigaba esiSisekelo, iNhloko yomnyango (HOD) nothishanhloko bezikole, nababambiqhaza ababalulekile kwezemfundo.
Okutholwe okubalulekile kwembula izinselele ezibalulekile njengokuqonda okulinganiselwe kwekharikhulamu phakathi kothisha, izinsiza zokufundisa ezinganele, kanye namathuba okuthuthukiswa kochwepheshe akhawulelwe. Izithiyo ezengeziwe zihlanganisa ukwehlukahlukana kwezilimi, ukubandakanyeka kwabazali okungaguquki, nokushiyeka ezinhlelweni zokuqeqesha othisha, konke okuthinta ukulethwa kwekharikhulamu V’ kwezemfundo.
Ucwaningo lugcizelela isidingo sokwesekwa okuhlelekile okuvela kuziphathimandla zemfundo, ukwabiwa kwezinsiza okuthuthukisiwe, nokuqeqeshwa kothisha okuhlosiwe ukuze kubhekwane nalezi zinkinga. Imithelela kubakhi benqubomgomo, othisha, nabathuthukisi bohlelo lwezifundo igcizelela izinqubomgomo zokucwenga ukuze kusekelwe othisha kangcono kanye nokukhuthaza ubudlelwano bokusebenzisana. Ucwaningo lwangomuso kufanele luhlole imiphumela yesikhathi eside ye-CAPS kanye nezindlela ezintsha eziguquguqukayo zokuqaliswa kwekharikhulamu ezilungiselelweni zemfundo ezahlukahlukene.M. Ed. (Educational Leadership and Management)College of Educatio
Analysis of Municipal Solid Waste in Soweto, Johannesburg Municipality, South Africa: Implications for Sustainable Waste Management Practices
No full textThe generation of municipal solid waste (MSW) has been consistently increasing due to various factors, such as the improvement of living standards, urban migration for employment opportunities, and, most notably, rapid population growth. In South Africa, inadequate collection and transportation methods result in the accumulation of solid waste. The objective of this study is to quantify and analyse the composition of municipal solid waste by type, evaluate proximate and ultimate analysis, and assess the potential effectiveness of energy generation from Johannesburg City in Soweto. According to the proximate analysis findings, the MSW contains a significant amount of moisture and ash. Therefore, it requires additional separation and purification processes before its utilization. The elemental analysis results indicate that the waste material has a decreased concentration of sulfur and nitrogen, which is desirable. The study's findings can help to select and design the thermal waste-to-energy (WTF) process for the composition of the studied waste, thereby expediting the transition to a circular economy in urban regions and reducing pollution
A Persuasive Technology mHealth Self-Monitoring System for Intervention in Diabetic Patients Medical Adherence
No full textDOI:10.26697/ijsaThe prevalence of chronic diseases like diabetes has caused unmeasurable strain on many health systems especially in developing countries. Chronically ill patients are traumatised by their incurable illnesses, which adversely affects their adherence to their medical treatment, resulting in serious complications and even death. The aim of the study: to implement an intervention mobile health (mHealth) system by integrating persuasive technologies into mobile applications to empower diabetic patients to adhere to medical prescriptions. Material and Methods: Fogg Behaviour Model (FBM) was leveraged for the integration of mHealth and behaviour aspects. The system was developed with Kotlin programming using the Android Studio working integrated development environment (IDE). Tools including Firebase Real Time Database, Android Studio and Android Mobile Phone were used to afford a fully fledged mHealth self-monitoring system. The system was evaluated using descriptive statistics by medical personnel and social workers to determine the completeness, clarity, logical arrangement, correctness, reliability, usability, as well as content validity. Results: Findings indicated that the mHealth system meets a good degree of the measures that inform patients’ self-monitoring for medicine adherence. The evaluation results also suggested that some functionality of the mHealth self-monitoring system requires an incremental improvement, to provide a seamless healthcare support. The artefact was descriptively evaluated on seven parameters: completeness that showed a mean of 3.75 with a standard deviation of 1.070; functionality with a mean of 4.05 and standard deviation of 0.945; accuracy with a mean of 3.70 and standard deviation of 1.031; reliability a mean of 3.90 and standard deviation of 0.945; consistence a mean of 4.00 and standard deviation of 0.968; performance a mean of 3.75 and standard deviation of 1.250, and usability with a mean of 3.55 and standard deviation of 0.999. Conclusions: The developed system is as effective as face-to-face consultations and personal visits to healthcare facilities. Diabetic patients need to adhere to medicine to avoid further complications that could lead to death.College of Engineering, Science and Technolog
Investigating the relationship between job satisfaction and organisational citizenship behaviour in a South African financial service organisation
No full textText in English with summaries in Afrikaans and Northern SothoOrientation: In the 21st century, organisations are grappling with the challenges of
competitive resource markets. Work environments are marked with significant changes due
to globalisation, corporate restructuring and the struggle to retain talent. These changes
have significantly improved employee job satisfaction, affecting performance and
productivity, and primarily changes in organisational citizenship behaviour.
Research purpose: The study explored the relationship between job satisfaction and
organisational citizenship behaviour in a financial services organisation in South Africa.The
objectives of the study were as follows:
● Explore the empirical relationship between job satisfaction and organisational
citizenship behaviour.
● Determine whether job satisfaction predicts organisational citizenship behaviour;
● Propose recommendations to the organisation regarding job satisfaction and
organisational citizenship behaviour and;
● Highlight areas for further Industrial and Organisational Psychology research
regarding job satisfaction and organisational citizenship behaviour.
Motivation for the study: Previous international research studies have found evidence of
the relationship between job satisfaction and organisational citizenship behaviour.
However, research on the relationship between job satisfaction and organisational
citizenship behaviour in a developing country is limited, particularly in the context of South
Africa’s financial services sector. The findings of this study may contribute to the current
literature discussion on these concepts (job satisfaction and organisational citizenship
behaviour) and influence employees’ intention to remain in their present organisation.
Research design, approach, and method: This study employed a quantitative crosssectional
survey-based research design. The Minnesota Satisfaction Questionnaire was
used to measure job satisfaction, while the Organisational Citizenship Behavioural Scale
(OCBS) was used to measure organisational citizenship behaviour. The study used a
convenience sample approach, the two measuring instruments were administered to 97
employees who were employed permanently in a financial services sector organisation South African. Data analyses were conducted using descriptive statistics and techniques,
including regression analysis and correlation statistics.
Main findings: The findings demonstrated a significant and positive relationship between
job satisfaction and organisational citizenship behaviour. The study also found that the
extrinsic job satisfaction employees in the financial organisation were slightly higher than
their intrinsic job satisfaction.
Practical Implications and Contributions: The outcome of this study should be of interest
for top management and human resource practitioners when implementing strategies and
interventions that can create favorable working conditions to reinforce both job satisfaction
and organisational citizenship behaviour, which may result in superior employee and
business performance.
Contribution/Value-add: This study contributes to the growing body of theoretical
knowledge about job satisfaction and organisational citizenship behaviour, as well as its
applicability and implications in a South African context. The findings will add new and
additional insight to existing research on the relationship between job satisfaction and
organisational citizenship behaviour. The study adds valuable insight and information to
the industrial and organisational psychology regarding employee satisfaction in the
financial sector.Oriëntering: In die 21ste eeu worstel organisasies met die uitdagings van mededingende
hulpbronmarkte. Daar is beduidende veranderings in werkomgewings weens globalisering,
korporatiewe herstrukturering en die stryd om talent te behou. Hierdie uitdagings het die
werkbevrediging van werknemers beduidend verbeter, en ’n uitwerking gehad op prestasie
en produktiwiteit, en hoofsaaklik veranderinge in organisatoriese burgerskapsgedrag.
Navorsingsdoelwit: Die studie het die verhouding ondersoek tussen werkbevrediging en
organisatoriese burgerskapsgedrag in ’n finansiëlediensmaatskappy in Suid-Afrika. Die
doelwitte van die studie was as volg:
● Verken die empiriese verhouding tussen werkbevrediging en organisatoriese
burgerskapsgedrag.
● Bepaal of werkbevrediging organisatoriese burgerskapsgedrag voorspel.
● Maak aanbevelings vir die organisasie ten opsigte van werkbevrediging en
organisatoriese burgerskapsgedrag.
● Beklemtoon areas vir verdere bedryfs- en organisasiesielkunde-navorsing ten
opsigte van werkbevrediging en organisatorise burgerskapsgedrag.
Motivering vir die studie: Vorige internasionale navorsingstudies het bewyse gevind van
die verhouding tussen werkbevrediging en organisatoriese burgerskapsgedrag. Navorsing
oor die verhouding tussen werkbevrediging en organisatoriese burgerskapsgedrag in ’n
ontwikkelende land is egter beperk, veral in die konteks van die Suid-Afrikaanse
finansiëledienssektor. Die bevindings van hierdie studie kan bydra tot die huidige
literatuurbespreking van hierdie konsepte (werkbevrediging en organisatoriese
burgerskapsgedrag) en werknemers se voorneme beïnvloed om in hulle huidige
organisasie te bly.
Navorsingsontwerp, -benadering en -metode: Hierdie studie het ’n kwantitatiewe
opnamegebaseerde navorsingsontwerp gebruik. Die Minnesota-tevredenheidsvraelys is
gebruik om werkbevrediging te bepaal, terwyl die organisatoriese burgerskapsgedragskaal
aangewend is om organisatoriese burgerskapsgedrag te bepaal. Die studie het ’n
gerieflikheidsteekproefbenadering gevolg, en die twee meetinstrumente is toegepas op
97 werknemers wat permanent aangestel is by ’n Suid-Afrikaanse finansiëledienssektor-organisasie. Dataontledings in uitgevoer deur beskrywende statistiek en tegnieke,
insluitende regressie-analise en korrelasie-statistiek.
Hoofbevindings: Die bevindings het ’n beduidende en positiewe verhouding tussen
werkbevrediging en organisatoriese burgerskapsgedrag getoon. Die studie het ook gevind
dat die ekstrinsieke werkbevrediging van werknemers effens hoër was as hulle instrinsieke
werkbevrediging. Verder is daar ook gevind dat werkbevrediging ’n beduidende voorspeller
van organisatoriese gedrag is. Hoewel daar ’n statisties beduidende waarde vir die
voorspelling van werkbevrediging jeens organisatoriese burgerskapgedrag was, kan daar
prakties gesproke ander faktore wees wat steeds kan bydra tot organisatoriese
burgerskapsgedrag.
Praktiese implikasies en bydraes: Die uitkoms van hierdie studie behoort van belang te
wees vir topbestuur en menslikehulpbronpraktisyns wanneer hulle strategieë en ingrypings
implementeer wat gunstige werkomstandighede kan skep om sowel werkbevrediging as
organisatoriese burgerskapsgedrag te versterk, wat kan lei tot hoogstaande werknemeren
besigheidsprestasie. Bydrae/waardetoevoeging: Hierdie studie dra by tot die groeiende teoretiese
kennisversameling oor werkbevrediging en organisatoriese burgerskapsgedrag, asook die
toepaslikheid daarvan in ’n Suid-Afrikaanse konteks. Die bevindings sal nuwe en
bykomende insig by bestaande navorsing voeg oor die verhouding tussen werkbevrediging
en organisatoriese burgerskapsgedrag. Die studie verskaf waardevolle insig en inligting tot
die bedryfs- en organisasiesielkunde ten opsigte van werknemertevredenheid in die
finansiële sektor.Tlwaetšo: Ngwagengkgolo wa 21, mekgatlo e katana le ditlhotlo tša mebaraka ya didirišwa
tše bohlokwa. Ditikologo tša mošomo di lebeletšwe ka diphetogo tše bohlokwa go ya ka
lefase ka bophara, go bopšaleswa ga kgwebo le katano ya go swaralela talente. Diphetogo
tše di kaonafaditše kudu kgotsofatšo ya mošomo wa mošomi, di ama phethagatšo le
tšweletšo, gomme motheong diphetogo ka boitshwaro bja bodudi ka mokgatlong.
Maikemišetšo a nyakišišo: Nyakišišo e utollotše tswalano magareng ga kgotsofatšo ya
mošomo le boitshwaro bja bodudi ka mokgatlong ka go ditirelo tša ditšhelete tša mokgatlo
ka Aforika Borwa. Maikemišetšo a nyakišišo e be e le ao a latelago:
● Go utolla tswalano ya empherikhale magareng ga kgotsofatšo ya mošomo le
boitshwaro bja bodudi ka mokgatlong.
● Go hwetša ge e le gore kgotsofatšo ya mošomo e bonela pele boitshwaro bja
bodudi ka mokgatlong.
● Go šišinya dikeletšo go mokgatlo mabapi le kgotsofatšo ya mošomo le boitshwaro bja bodudi ka mokgatlong.
● Go gatelela mafelo ao nyakišišo ya Industrial and Organisational Psychology e ka
tšwetšwago pele mabapi le kgotsofatšo ya mošomo le boitshwaro bja bodudi ka
mokgatlong.
Tlhohletšo ya nyakišišo: Dinyakišišo tša dithuto tša go feta tša boditšhabatšhaba di
hweditše bohlatse bja tswalano magareng ga kgotsofatšo ya mošomo le boitshwaro bja
bodudi ka mokgatlong. Le ge go le bjalo, dinyakišišo magareng ga kgotsofatšo ya mošomo
le boitshwaro bja bodudi ka mokgatlong ka nageng yeo e tšwetšego pele di lekaneditšwe,
kudu ka kamanong ya lefapha la ditirelo tša ditšhelete ka Aforika Borwa. Dikhwetšo tša
nyakišišo ye di ka ba le seabe go dikahlaahlo tša dingwalo tša selehono ka dikgopolo tše
(kgotsofatšo ya mošomo le boitshwaro bja bodudi ka mokgatlong) le go huetša
maikemišetšo a bašomi go šala ka mogatlong wa bona wa bjale. Tlhamonyakišišo, aphoroutšhe le mokgwa: Nyakišišo ye e šomišitše tlhamo ya nyakišišo
ye e theilwego go nyakišišo ya khwanthitheithifi karolo-putla (quantitative cross-sectional
survey). Dipotšišonyakišišo tša Kgotsofatšo ya Minnesota (Minnesota Satisfaction) di
dirišitšwe go ela kgotsofatšo ya mošomo, mola Sekala sa Boitshwaro bja bodudi bja
Mokgatlo (Organisational Citizenship Behavioural Scale) (OCBS) se dirišitšwe go ela
boitshwaro bja bodudi bja mokgatlo. Nyakišišo e dirišitše aphoroutšhe ya sampolo yeo e
e loketšego, gomme didirišwa tša go ela tše pedi di dirišitšwe go bašomi ba ba 97 bao ba
šomago sa ruri mokgatlong wa karolo ya ditirelo tša ditšhelete ka mo Aforika Borwa.
Tshekaseko ya datha e dirilwe ka go šomiša dipalopalo le dithekeniki tša tlhalošo, go
akaretša tshekaseko ya poelomorago le dipalopalo tša nyalelano.
Dikhwetšokgolo: Dikhwetšo di laeditše tswalano ye bohlokwa le ya go ba le mohola
magareng ga kgotsofatšo ya mošomo le boitshwaro bja bodudi bja mokgatlo. Nyakišišo e
hweditše gape gore kgotsofatšo ya kantle ya mošomo ya bašomi ka go mokgatlo wa
ditšhelete e godimo gannyane go kgotsofatšo ya ka gare ya mošomo. Go feta moo,
kgotsofatšo ya mošomo e hweditšwe e le kakanyo ye bohlokwa ya boitshwaro bja bodudi bja mokgatlo. Le ge go bile le dipalopalo tša boleng bjo bohlokwa bja kakanyo ya
kgotsofatšo ya mošomo go boitshwaro bja bodudi bja mokgatlo, tirišong go ka ba le mabaka
a mangwe ao a ka bago le seabe go boitshwaro bja bodudi bja mokgatlo.
Dikakanyo tša tirišo le diabe: Dipoelo tša nyakišišo di swanetše go ba tša Kgahliša go
bolaodi ba godimo le badiriši ba didirišwa tša batho mola go diragatšwa maano le
ditsenogare tšeo di ka hlolago maemo a mošomo ao a kgahlišago go maatlafatša bobedi
kgotsofatšo ya mošomo le boitshwaro bja bodudi bja mokgatlo, tšeo di ka feleletšago ka
go mošomimogolo le phethagatšo ya kgwebo.
Seabe/ koketšo- boleng: Nyakišišo ye e na le seabe go kgolo ya kgoboketšo ya tsebo ya
teori ka go kgotsofatšo ya mošomo le boitshwaro bja bodudi bja mokgatlo, gammogo le
tirišo le dikamano ka go kamano ya Aforika Borwa. Dikhwetšo di tla oketša tlhaologanyo
ye mpsha le ye e okeditšwego go dinyakišišo tšeo di lego gona go tswalano magareng ga
kgotsofatšo ya mošomo le boitshwaro bja bodudi bja mokgatlo. Nyakišišo e oketša tlhaologanyo ya boleng le tshedimošo go saekholotši ya intaseteri le mokgatlo mabapi le
kgotsofatšo ya mošomi ka go karolo ya ditšhelete.MCom (Industrial and Organisational Psychology)Industrial and Organisational Psycholog
A framework for promoting continuance intention of mobile loyalty programmes among consumers in South African township markets
Get PDFText in English with summaries in Northern SothoSince the introduction of the first loyalty programme in the 1980s, technology has changed how loyalty is managed. The emergence of the internet and smartphones has granted retailers an opportunity to incorporate the use of loyalty programmes through smartphones, allowing consumers to have loyalty cards saved digitally via applications. Therefore, South African retailers are adopting mobile loyalty programmes, and this trend continues to grow. While mobile loyalty programmes are still in their infancy, it is imperative to understand the evolving digital nature of loyalty programmes. There has been limited research on mobile loyalty programmes and their continuance intention. In addition, research on mobile loyalty programmes has been conducted in other developing countries and among other consumer segments except in South Africa and for consumers in township markets.
The primary objective of this study was to develop a framework for promoting the continuance intention of mobile loyalty programmes among retail consumers in South African township markets. The current study followed the positivist philosophy and used a mono-quantitative method; therefore, primary data were collected via a survey. To test the framework, data were collected from 516 black consumers (aged between 18 and 65 years) residing in townships across South Africa and who used at least one mobile loyalty programme in the retail industry. Potential respondents were sampled using a simple random probability sampling technique, which was deemed appropriate for the study because respondents were drawn from an existing sampling frame. This study used previously tested measurement items and adapted these measurement items to fit the context of the study. To test the hypothesised relationships, the study implemented a partial least squares structural equation modelling technique with SmartPLS software version 4.
The findings revealed that information benefits, personalisation benefits, entertainment benefits and perceived cost influence confirmation, while perceived usefulness, perceived ease of use, mobility, financial benefits and perceived risk do not influence confirmation. In addition, the findings indicated that confirmation influences channel preference and continuance intention. The findings also showed that satisfaction and channel preference mediate the influence of confirmation on continuance intention. Finally, age and gender were shown to be valid control factors in the study. This study makes theoretical and practical contributions to the fields of consumer behaviour and retail/digital marketing. The main contribution is the development of an integrated framework to understand and explain the continuance intention of mobile loyalty programmes. In addition, this study provides key insights that can assist retailers in designing, implementing and marketing effective mobile loyalty programmes to promote continuance intention.Ga e sa le go tloga ge go thongwa lenaneo la mathomo la potagalelo ka bo1980, theknolotsi e fetotse ka moo potagalelo e laolwago ka gona. Go thoma ga inthanete le dimatefouno go file barekisi sebaka sa go akaretsa tshomiso ya mananeo a potagalelo ka dimatefouno, go dumelela bareki go ba le dikarata tsa potagalelo tseo di bolokilwego setitsithale ka diapholikheyisene (apps). Ka fao, barekisi ba Afrika Borwa ba amogela mananeo a potagalelo a diselefouno, gomme mokgwa wo o tswela pele go gola. Le ge mananeo a potagalelo a diselefouno a sa le kgatong ya mathomo, go bohlokwa go kwesisa tlhago ya titsithale yeo e fetogago ya mananeo a potagalelo. Go bile le nyakisiso ye e lekanyeditswego go mananeo a potagalelo a diselefouno le maikemisetso a ona a tswetsopele. Go tlaleletsa, dinyakisiso ka ga mananeo a potagalelo a diselefouno di dirilwe dinageng tse dingwe tse di hlabologago le gare ga dikarolo tse dingwe tsa bareki ntle le ka Afrika Borwa le go bareki ka mebarakeng ya motsesetoropo.
Maikemisetso a magolo a nyakisiso ye e be e le go hlama foreimiweke ya go godisa maikemisetso a tswetsopele ya mananeo a potagalelo a diselefouno gare ga bareki ba mabenkele ka mebarakeng ya motsesetoropong ya Afrika Borwa. Nyakisiso ye ya bjale e latetse filosofi ya positivist gape e somisitse mokgwa wa monokhwalithethifi; bjalo, datha ya mathomo e kgobokeditswe ka saveyi. Go leka foreimiweke ye, datha e kgobokeditswe go tswa go bareki ba bathobaso ba 516 (ba mengwaga ya gare ga 18 le 65) bao ba dulago ka metsesetoropong go ralala le Afrika Borwa le bao ba somisitsego bonnyane lenaneo le letee la potagalelo la mo selefounung ka intastering ya mabenkele. Bakgathatema ba ba nago le dinyakwa ba ile ba tsewa sampole ka go somisa thekniki ye bonolo ya go sampola ya kgonagalo ya go se kgethe, yeo e tseerwego e le ya maswanedi go nyakisiso ka lebaka la gore bakgathatema ba tseerwe go tswa go foreime ya go sampola ye e lego gona. Nyakisiso ye e somisitse dilo tsa kelo tseo di lekilwego peleng le go fetosa dilo tse tsa kelo gore di swane le seemo sa nyakisiso. Go leka dikamano tseo di akantswego, nyakisiso e phethagaditse thekniki ya go dira mmotlolo wa dikwere tse nnyane tsa sebopego sa karolo ka phetolelo ya softewee ya SmartPLS ya 4.
Dikutullo di utollotse gore mehola ya tshedimoso, dikholego tsa phetoso go ya ka go rata ga motho, dikholego tsa boithabiso le tiisetso ya khuetso ya ditshenyagalelo tse di lemogwago, mola go ba le mohola wo o lemogwago, bonolo bjo bo lemogwago bja tshomiso, mosepelo, dikholego tsa ditshelete le kotsi ye e lemogwago di sa huetse tiisetso. Go tlaleletsa, dikutullo di laeditse gore tiisetso e huetsa kgetho ya tshanele le maikemisetso a tswetsopele. Dikutullo di bontshitse gape gore kgotsofalo le kgetho ya tshanele di tsena gare ga khuetso ya tiisetso go maikemisetso a tswetsopele. Mafelelong, mengwaga le bong di bontshitswe go ba mabaka a taolo a maleba mo nyakisisong. Nyakisiso ye e na le seabe sa teori le sa tiriso go makala a boitshwaro bja bareki le papatso ya mabenkele/titsithale. Seabe se segolo ke tlhabollo ya foreimiweke ye e kopantswego ya go kwesisa le go hlalosa maikemisetso a tswelopele ya mananeo a potagalelo a diselefouno. Go tlaleletsa, nyakisiso ye e fa dikwesiso tse bohlokwa tseo di ka thusago barekisi go hlama, go phethagatsa le go bapatsa mananeo a potagalelo a selefouno ao a somago gabotse go tswetsa pele maikemisetso a tswetsopele.Ph. D. (Management Studies)Colleges of Economic and Management Science
Informal settlement upgrading projects in South Africa: Lived experiences of beneficiaries over nearly thirty (30) years
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“What If He Tells Others” : negotiating disclosure of children’s HIV-Positive status amid stigma in a South African rural community
No full textIn this study, we explore how HIV-related social stigma in a South African rural township community informs parents’ and caregivers’ decisions to disclose their children’s HIV-positive status to them. To achieve the aim of the study, we conducted qualitative in-depth interviews with 12 parents and caregivers of HIV-positive children between the ages of seven and 14 years in a rural area based in Mpumalanga in South Africa. We found that, despite the development in HIV education across the country, HIV-related stigma is prevalent at a social level in rural townships and serves as a barrier to disclosing children’s HIV-positive status. We established that the parents and caregivers use “passing” as a stigma management strategy where they conceal their children’s HIV-positive status from them and instead tell them that they are infected with less stigmatised medical conditions such as asthma and tuberculosis. Based on these findings, we argue that, although education on HIV is widespread in South Africa, HIV-related stigma is still prevalent in some rural townships. This stigma compels parents and caregivers to avoid disclosing their children’s HIV-positive status to them and instead employ stigma management strategies that will maintain the concealment of their children’s HIV status.Sociolog