Journal of Business and Behavioural Entrepreneurship
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Exploring The Role of Grit and Self-Efficacy in Improving Teachers' Psychological Performance
Full text linkIn the world of education, work engagement is one of the important factors that determine the quality of teacher performance in carrying out their professional duties. Teachers who have a high level of work engagement tend to be more dedicated, energetic, and fully involved in teaching activities. The purpose of this study was to determine the effect of: (1) Grit on Work Engagement; (2) Self Efficacy on Work Engagement; and (3) the effect of Grit on Self Efficacy. Research method This study used a non-experimental quantitative design with a survey approach. The population in the study were teachers at SMK Negeri 9 Tangerang. Samples were taken using the census method. Data collection used Google Forms. Data was analyzed using SmartPls. This method was chosen to test variables and is more flexible for limited sample sizes. The results of the study showed that grit had an effect on work engagement and self-efficacy. However, self-efficacy did not affect work engagement
Harnessing The Power of Instagram: Key Factors Influencing Followers' Visit Intentions to Cultural Destinations
Full text linkThis study explores the influence of Museum Generated Content (MGC) on Instagram on perceptions of information quality, customer service, and intention to visit Sonobudoyo Museum. Through quantitative methods and SEM PLS analysis, this study identified that accurate, relevant, and responsive museum content on social media has a significant impact on forming positive perceptions and increasing intention to visit. By involving 206 respondents who are followers of museum Instagram accounts, this study provides in-depth insights into the role of social media in the cultural tourism sector, especially in attracting the interest of the younger generation who are increasingly dependent on digital information in making travel decisions. This study also fills the literature gap regarding the impact of MGC on social media, making an important contribution to the academic understanding of digital marketing in the museum industry. The results of the study Museum Generated Content (MGC) on Instagram has a positive and significant influence on perceptions of information quality, perceptions of service, and intention to visit Sonobudoyo Museum. Accurate, complete, and up-to-date content, as well as responsive and sincere service, have been shown to play an important role in building positive perceptions and increasing intention to visit
Empowering Creative Economy MSMEs through Public–Private Partnerships and Digital Transformation
Full text linkThis study investigates the impact of Public–Private Partnerships (PPPs) and digital transformation on the performance of micro, small, and medium enterprises (MSMEs) in Indonesia’s creative economy sector. Using a quantitative approach with Partial Least Squares–Structural Equation Modeling (PLS-SEM), data were collected from 120 MSMEs actors participating in collaborative programs between local governments and digital start-ups. The findings reveal that PPPs and digital transformation significantly strengthen the digital capabilities of MSMEs, which subsequently enhance their business performance. Moreover, digital capability functions as a mediating variable that links PPP initiatives and digital transformation efforts to improved MSME outcomes. The results emphasize the importance of multi-stakeholder collaboration among government institutions, private enterprises, and digital innovators in fostering a resilient and competitive creative economy ecosystem. Accordingly, local governments are advised to develop non-infrastructure PPP models that prioritize digital innovation, capacity building, and literacy enhancement for MSME actors
The Influence of Service Quality on Customer Loyalty with Customer Satisfaction as a Mediation Variable and Customer Perceived Value as a Moderation Variable
Full text linkThis research aims to assess how service quality influences customer satisfaction, loyalty and repurchase intentions on the Shopee e-commerce application in Indonesia. Shopee as one of the largest e-commerce platforms in the country has millions of users with various experiences regarding its services. The method used in this research is quantitative by collecting data through questionnaires distributed to Shopee users. The data obtained was then analyzed using SEM to determine the relationship between the variables studied. The findings from this research show that service quality has a positive and significant effect on customer satisfaction, which then has a positive impact on loyalty and repurchase intentions. This research provides important insights for Shopee management to continue to improve service quality to increase customer satisfaction, loyalty and repurchase intentions. Additionally, companies need to understand how customers assess the benefits and costs associated with using the Shopee application to design effective strategies to increase customer perceived value and ensure long-term business sustainability
Managing Youth Risk Behavior Through Parental Involvement and Character Education: Implications for Human Capital Development in Emerging Communities
Full text linkThis study explores how parental involvement and character education operate as strategic instruments of Human Resource Development (HRD) in preventing adolescent drug abuse. Employing a qualitative-descriptive approach, data were collected from 15 adolescents and their parents in Palopo, Indonesia. Thematic analysis revealed that peer influence, emotional neglect, and the absence of structured value education were key factors contributing to youth vulnerability. In contrast, families practicing consistent value transmission, emotional support, and dialogic parenting enhanced adolescent behavioral resilience. The findings position the family as a foundational site of early-stage HRD, where emotional intelligence, moral reasoning, and decision-making competencies are developed. The study offers practical implications for HRD policy and practice, emphasizing the integration of family-based interventions and value-oriented parenting in national strategies to strengthen youth behavior and human capital in emerging communitie
Unveiling the Link Between Leverage and Firm Performance: A Comparative Analysis of Sharia and Non-Sharia Compliant Firms in the Indonesia Stock Exchange
Full text linkThis study investigates the influence of leverage on the performance of non-financial sector companies listed on the Indonesia Stock Exchange between 2012 and 2021. The analysis is segmented into three subsets: all companies, Sharia-compliant firms, and non-Sharia-compliant firms. Leverage is gauged through four metrics: debt to total asset ratio (DAR), debt to total equity ratio (DER), short-term debt to total assets (STD), and long-term debt to total assets (LTD). Firm performance is evaluated using return on assets (ROA), return on equity (ROE), and Tobin's Q. The study employs a quantitative approach, utilizing data from publicly listed companies. Leverage and performance are quantified using the specified metrics. Statistical analyses, including regression models, are conducted to examine the relationship between leverage and performance in each of the three subsets. The primary findings indicate a negative and statistically significant correlation between leverage and firm performance, as measured by ROA and ROE, across all company subsets. However, there is a positive and statistically significant impact of leverage on Tobin's Q. A more detailed analysis within the Sharia-compliant subset reveals a negative impact of leverage on all leverage indicators concerning ROA and ROE. In contrast, within the non-Sharia-compliant subset, leverage has a negative and statistically significant influence on ROA and ROE, but a positive and statistically significant effect on Tobin's Q. These empirical findings suggest that leverage has a detrimental and statistically significant association with a firm's accounting performance, as evidenced by ROA and ROE. However, it exerts a positive and statistically significant effect on the firm's market performance, as indicated by Tobin's Q. This underscores the importance of carefully managing leverage, particularly for firms operating within the Indonesian non-financial sector, to strike a balance between accounting and market performance objectives
Factors Affecting Brand Love and its Implications for Marketing Strategy: A Systematic Literature Review
Full text linkThis research examines the concept of brand love, which is increasingly important in modern marketing strategies. The concept of brand love is defined as a strong emotional connection between consumers and brands. Brand love has a significant influence on consumer behavior, including brand loyalty, purchase intention, and positive communication such as word of mouth (WoM). Through a systematic literature review, this research identifies various factors that influence brand love, such as brand personality, brand fit, consumer experience, as well as brand loyalty and brand trust. The SLR process began with formulating research questions using the PICo method, followed by identification, screening, and eligibility of articles indexed in the Scopus database from 2014 to 2024. By applying the PRISMA approach, 40 articles were obtained that were suitable for review. The methodology used is systematic literature review (SLR) with SEM analysis as the dominant method. The results showed that brand love can increase customer retention and positive communication from consumers. In addition, factors such as social media marketing, brand personality fit, and corporate social responsibility can also influence brand love. Further research is needed to understand the factors that influence brand love and how brands can utilize them for more effective marketing strategies. The findings provide valuable insights for academics and practitioners in understanding the dynamics of the relationship between consumers and brands, and the implications for more effective marketing strategies. As such, brand love is not only a valuable asset for brands, but also serves as a key driver in creating mutually beneficial long-term relationships between brands and consumers.
Keywords: brand love, brand loyalty, word of mouth, Brand Personality, Consumer Experienc
Systematic Literature Review on The Influence of Channel Integration on Omni-Channel Customer Loyalty
Full text linkThe rapid evolution of digital technologies and shifting consumer expectations has accelerated the adoption of omnichannel strategies across global retail markets. The effectiveness of these strategies depends greatly on the level of channel integration, which enables seamless transitions across online and offline touchpoints. This systematic literature review synthesizes empirical findings from the past five years to examine how channel integration shapes customer loyalty in omnichannel retailing. The review identifies key mechanisms such as enhanced customer experience, perceived value, trust formation, and cross-channel consistency as critical pathways linking integration to loyalty outcomes. It also highlights relevant theoretical perspectives and emerging mediating and moderating variables. The findings offer theoretical implications by clarifying the mechanisms through which channel integration strengthens loyalty formation, and practical implications by guiding retailers to develop integrated channel strategies that improve customer engagement, satisfaction, and long-term loyalty
Financial Literacy and Digital Access as Key Factors in the Success of Women-Owned MSMEs
No full textThe purpose of this study is to analyze the influence of financial literacy and digital access on the success of women-led Micro, Small, and Medium Enterprises (MSMEs) in Depok City, Indonesia. The research method used is a quantitative approach with an explanatory research design, involving respondents who met the inclusion criteria. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS. Financial literacy was measured through indicators related to basic financial knowledge, budgeting practices, record-keeping, loan management, and the use of digital financial products. Digital access was assessed through ownership of digital devices, the use of online platforms for marketing, the adoption of digital financial applications, participation in technology-related training, and the availability of stable internet connectivity. The results of the study show that both financial literacy and digital access have strong and significant positive effects on the success of women-led MSMEs, as reflected in a substantial proportion of variance explained. These findings support Human Capital Theory, the Resource-Based View, the Diffusion of Innovation Theory, and the Dynamic Capabilities Theory, emphasizing the importance of knowledge, skills, and technological adaptability in achieving sustainable competitive advantage. The results highlight the need for integrated empowerment programs that combine financial and digital literacy, strengthened digital infrastructure, and inclusive access to capital to enhance the competitiveness and resilience of women-led MSMEs in Indonesia
Technological Innovations in Auditing: A Systematic Literature Review on the Use of AI and Digitalization
Full text linkThis study explores the adoption of Artificial Intelligence (AI), Blockchain, and Robotic Process Automation (RPA) in the field of auditing, focusing on their impact on audit efficiency and transparency. The main issue addressed is how these emerging technologies can transform traditional auditing practices and the challenges related to their integration. The objective is to examine the benefits and challenges associated with the implementation of these technologies and how they can enhance the accuracy, transparency, and speed of audits. The research employs a systematic literature review (SLR) method, analyzing findings from 33 studies to synthesize key insights into the adoption of AI, Blockchain, and RPA in auditing. Key findings reveal that AI enhances decision-making and data analysis, Blockchain ensures data integrity and transparency, and RPA automates routine tasks, improving the overall audit process. The research identifies challenges, including ethical concerns, high implementation costs, and the need for skilled professionals. In conclusion, while these technologies offer significant improvements in auditing, successful adoption requires overcoming barriers such as regulatory challenges, data privacy issues, and ensuring adequate training for auditors