Jurnal Riset Manajemen Sains Indonesia
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QUALITY OF INFORMATION AS STRATEGIC FACTOR IN ACCOUNTING INFORMATION SYSTEM (AIS) TOWARDSBETTER ORGANIZATIONAL PERFORMANCE
Full text linkThe aim of this study is to examine the information quality and its effect on performance of Iraqi companies. Organizations were found aware on the need to have quality of information as to cope with environmental uncertainty. Most organizations agree on the importance of accounting information system (AIS) as to gather, perform, and report about the performance of their financial activities. Findings show quality of information is an important factor for performance enhancement. Therefore, to become or remain competitive need organizations to have good AIS as it helps organizations to formulate better strategies and later achieve better organizational performance. This means quality of information is certainly a strategic factor for organizational survival or prosperity. 
EVALUASI PENGARUH SISTEM MANAJEMEN KESELAMATAN KERJA DAN KESEHATAN TERHADAP PT X
Full text linkConstruction Industry is an industrial sector with high risk of work accident. Every year work accident at construction industry reached 32% from a whole work accident at Indonesia. Direct loss due to this accident can attain 300 billion every year. According ILO, Indonesia’s occupational safety rate in 2007 ranked at 52nd position out of 53 countries in the world that were surveyed by ILO. The objective of this research is to examine influence of Occupational Health and Safety Management System toward PT X performance’s as one of Contractor Company at Indonesia. Company’s performance that is examined is safety & health performance and competitiveness performance. Data in this research obtained from interview and questionnaire. These data then processed by using statistic descriptive method and Structural Equation Modeling (SEM) . The result then evaluated to observe Goodness of Fit (GOF) between model and data. The results from research shows that Occupational Health and Safety Management System influence safety & health performance and competitiveness performance significantly as indicated by result of the research that fulfill criteria of Goodness of Fit.
Keywords: Occupational Health and Safety Management System, construction industry, corporate social responsibilit
ANALISIS KUALITAS PELAYANAN, SERTA PENGARUHNYA TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (Survei Pada Pengunjung SnowBay Waterpark TMII)
Full text linkThe purpose of this research are to clearly describe about service quality, customer satisfaction, and customer loyalty of SnowBay Waterpark TMII. This research used descriptive and explanatory method. Unit analysist of this research is the visitors of SnowBay Waterpark TMII that have ever visit SnowBay before and are in the age or above 17th years old. Total sampel of this research are 200 respondences. The analysis tools that are used in this research are SPSS 16.0 and SEM 8.7. The result of the descriptive analysis in this research shows: (1) tangibles become the most contribute dimension toward service quality; (2) attributes related to purchases become the most contribute dimension toward customer satisfaction; (3) advocate become the most contribute dimension toward customer loyalty. The result of hypothesis testing are: (a) service quality has positive and significant effect toward customer satisfaction, with t-value 10.76 or t-value > 2; (b) service quality does not has significant effect toward customer loyalty, with t-value 0.15 or t-value < 2; (c) customer loyalty has positive and significant effect toward customer loyalty, with t-value 5.39 or t-value > 2.
Keywords: Service Quality, Customer Loyalty, Customer Satisfaction, SnowBay Waterpark TMII
THE EFFECT OF PERSONAL AND PROFESSIONAL CULTURAL VALUES TOWARDS THE MARKETING ETHICS OF ACADEMICIANS
Full text linkThis study assesses the personal cultural values and professional values of academicians in regards to marketing ethics. This research uses Singhapakdi and Vitell’s (1993) marketing norms scale and professional value scale together with Yoo and Donthu’s (2002) three dimensional measures of culture operationalised at the individual level. The findings showed that Uncertainty Avoidance and Professional Values influenced academicians’ marketing ethics. It is therefore suggested that managers should look into methods and ways of cultivating professionalism among academicians in order for them to possess good marketing ethics. The findings also showed that demographic factors such as age, gender, years of working experience, academic qualification do not have any influence on academicians’ marketing ethics. Other implications of the study were also discussed.
Keywords: Marketing Ethics, Personal Cultural Values, Professional Value