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THE FACTORS INFLUENCING BUSINESS SUSTAINABILITY OF FOOD TRUCK ENTREPRENEURS: A CASE OF NELSON MANDELA BAY, SOUTH AFRICA
Get PDFPurpose: Within the Nelson Mandela Bay Metropolitan Municipality in South Africa, no record of factors that inhibit the successful pursuit of the food truck business exists. This study closes this gap, as its chief goal was to ascertain the factors influencing the sustainability of food truck entrepreneurs in Nelson Mandela Bay (NMB).
Theoretical Framework: The study used a conceptual framework developed from previous studies on factors that affect food truck entrepreneurs and business sustainability.
Design/Methodology/Approach: Data for the study was collected through semi-structured interviews with seven food truck entrepreneurs from NMB. The data was analysed using thematic analysis.
Findings: Reviewing the factors that have been highlighted in this study, it is evident that several factors are most important for a food truck business to remain sustainable and profitable. It was established that both internal and external factors play an important role in the success of a food truck business. A framework that highlights the factors influencing a food truck business in NMB has been created for ease of use by entrepreneurs in the food truck industry.
Research, Practical & Social Implications: Prospective and current practitioners in the field can predict the long-term success of their endeavours by understanding the factors. The framework can also be used by metro officials and local governments to determine where support might be needed to promote and support entrepreneurs in their business ventures by reviewing policies and regulations.
Originality/Value: Improved regulations could help food truck owners grow their businesses, employ more people, and upskill others
Competency Development of Food Tourism in Thailand
Get PDFPurpose: Food tourism has become great potential in the tourism industry, especially in Thailand. When foreign tourists come to travel and witness the diverse gastronomic experience at local levels, however, in 2022, Thailand received 11.15 million foreign tourists, and only 19.45% came because of food attractions. Therefore, this study aims to develop competency in food tourism in Thailand.
Theoretical Framework: This study examines and reviews the concepts of competitive advantage and food tourism. Competitiveness in terms of human resource is the ability to sell his or her ability over other competitor’s employees. Competitive Advantage in human resource is developed either by himself or by company attitude and resource. Competitive Advantage can be developed by (1) Elevating productivity, (2) Purposeful collaboration, (3) Learning Agility, (4) Social binding, (5) well- being. Moreover, food tourism is defined as “visitation to primary and secondary food producers, food festivals, restaurants and specific locations for which food tasting and/or experiencing the attributes of specialist food production region are the primary motivating factor for travel”. Food tourism is also defined as cultural turn from those early management-focused studies to more wholesome and exploratory discussions of food and culture. Not only did the frequency or volume of the studies significantly increase, but so did the variety of research approaches and concepts be explored.
Design/Methodology/Approach: This quantitative research collected data from food tourism stakeholders in Thailand 400, including foreign visitors, local visitors, restaurant owners, culinary academic institutions, and tourism authorities. Data were analyzed in descriptive and inferential statistics, and a structural equation model tested the hypothesis.
Findings: The findings reveal that (1) Tourism policy must include food tourism in the tourism event and public relation scheme of tourism authorities, (2) Unique local cultural experiences must be embedded into food stories, and (3) Nutrition and herbal nutrition must be presented for health-conscious tourists. The observed variables had component weights between 0.241 and 0.79. They were significantly different from zero at the 0.01 level. Latent variables were between 0.058 - 1.153, and 2) the harmonization of the hypothetical model and the empirical data found that all criteria were within the acceptable range (Pass) structural equation model analysis (Chi-Square = 44.113, df = 35, p = 0.139, RMSEA = 0.026, GFI = 0.026, AGFI = 0.960).
Research Practical and Social Implication: Food tourism has become great potential in the tourism industry, especially in Thailand. When foreign tourists come to travel and witness the diverse gastronomic experience at local levels. However, in 2022, Thailand received 11.15 million foreign tourists; only 19.45% came because of food attractions. Therefore, this study aims to develop competency in food tourism in Thailand. This quantitative research collected data from food tourism stakeholders in Thailand 400, including foreign visitors, local visitors, restaurant owners, culinary academic institutions, and tourism authorities. Data were analyzed in descriptive and inferential statistics; a structural equation model tested the hypotheses.
Originality/Value: The findings reveal that (1) Tourism policy must include food tourism in the tourism event and public relation scheme of tourism authorities, (2) Unique local cultural experiences must be embedded into food stories, and (3) Nutrition and herbal nutrition must be presented for health-conscious tourists
ACCOUNTING INFORMATION DISCLOSURE: HOW FAR IS SO FAR
Get PDFPurpose: Accounting information asymmetry increases moral hazard, agency costs, shareholders’ discontent, and further aggravates the discomfort of minority shareholders. As such, how far is so far when connecting information disclosure with firm characteristics has remained a debate. This study thus investigated the nexus between firm characteristics and accounting information disclosure with emphasis on the banking sub-sector in Nigeria.
Theoretical Framework: Accounting information disclosure is not hidden from theoretical discussions within the corridors of opportunistic behaviors, agency-theory and information asymmetry or information failure theory
Design/Methodology/Approach: Annual reports of eleven top banks in Nigeria were analyzed covering a period of 5 years from 2010 to 2014 using the firm characteristics – size, profitability, age, and international presence. A disclosure checklist consisting 137 voluntary items was developed and multiple regression analysis performed.
Findings: The results revealed a positive significant relationship between accounting information disclosure with age, international exposure, and a negative significant relationship was observed for profitability and size. Generally, the level of disclosure in the banking sector was found to be high at 62%.
Research, Practical & Social Implications: This study recommends accounting information democratization and sharing to build and restore confidence in banks’ activities and public perception.
Originality/Value: The investigation on how far is so far in accounting information disclosure should be perceived from the eye of the stakeholders investments. Be that as it may, it is only fair and ethically moral for persons/groups that have invested in a business and or in a bank to regularly have access to concrete and verifiable mandatory and voluntary information disclosure on the financial position of their hard-earn funds to make reasonable decisions
Visão Panorâmica do Setor Luxo: Marcas e Grupos
Get PDFObjetivo: Aproximar o leitor de uma visão de um conjunto de marcas, aquelas que receberam algum tratamento da Academia. Tais informações foram complementadas por dados de jornais de negócios. Dessa forma, cada marca apresentada possui maior robustez no tocante ao que o leitor pode vir a conhecer.
Referencial Teórico: Estudaram-se livros e textos acadêmicos a respeito do setor luxo: importância, crescimento, comportamento do consumidor em relação a tais produtos e valor da marca. Uma linha de pesquisa focada em História Empresarial e ativa há cerca de vinte anos traz informações e dados sobre empresas e organizações dos mais diversos setores. Dessa forma, o projeto de um artigo panorâmico sobre o setor luxo veio amadurecendo até se tornar uma realidade. Foram vistas as trajetórias de marcas e em um segundo momento históricos dos grupos que abrangem diversas marcas e empresas do setor.
Metodologia: Apenas foram abordadas no estudo marcas do setor luxo que cumpriram as seguintes condições: a) dados sobre sua trajetória histórica; e b) dados sobre seu volume de negócios. Várias marcas pesquisadas ao longo da linha de pesquisa sobre História Empresarial não puderam ser aqui aproveitadas por não atenderem a tais critérios. Pesquisaram-se textos acadêmicos, dissertações, livros e artigos de atualidade em jornais de negócios – importantes para trazerem dados de atualidade sobre tais marcas e empresas.
Resultados: O setor de luxo oferece: a) a possibilidade de formação de grupos com diversas marcas atuando em diversos nichos; b) profissionalização; c) reestruturações bem-sucedidas; e d) rápidos retornos à lucratividade. O setor é de importância tal que seu maior player global tem sido das maiores empresas europeias e seu proprietário disputa a posição de maior riqueza global. Ademais, o setor luxo apresenta grupos de importantes resultados no tocante a receitas e lucros, como se ilustra ao longo do texto. Uma situação inovadora que ilustra o potencial do setor do luxo é quando duas fabricantes de cigarros se fundem e resolvem sair totalmente de seu setor original, tornando-se a maior produtora mundial de joias, além de estar presente em instrumentos de escrita, relógios e outros artigos de luxo.
Estudos Futuros: Novos estudos podem focar marcas ou grupos específicos do setor luxo, visando a produção de Estudos de Casos.
Originalidade/Valor: A visão panorâmica proporcionada pelo artigo propicia ao leitor se municiar de informes sobre a trajetória empresarial dos maiores grupos empresariais e sobre um significativo grupo de marcas
INFLUENCE OF THE CHARACTERISTICS OF SMALL AND MEDIUM FAMILY BUSINESSES ON CRM IMPLEMENTATION: A CASE STUDY
Get PDFPurpose: This paper aims to explore the customer relationship management (CRM) strategies adopted by Family Small and Medium Entreprises (SME), while highlighting the impact of their characteristics and their assets on the choice and the adoption of these CRM strategies.
Methodology: Since the unique case study approach allows in-depth, multi-faceted explorations of complex issues, we opted for it as a research strategy in order to develop a detailed understanding of the problem. Therefore, an in-depth case study was carried out within a small and medium family business in Morocco.
Findings: Through this study, we have highlighted causal links between the characteristics and specificities of the family SMEs and their impacts on the adoption and implementation of CRM tools and strategies. While some characteristics linked to the nature of family SMEs such as participatory management style, familiness, the desire to transmit the business to future generations and proximity to customers constitute assets for the implementation of CRM, other characteristics, such as the desire to maintain financial independence and recruitment policies that are most often in favor of family members despite their competence, can negatively influence the implementation of successful CRM projects.
Implications for Theory and Practice: The results of the present paper allow the authors to draw conclusions that are relevant to both academics and practitioners. As for the theoretical implications, this study highlights the relationship between the characteristics of family SMEs and the choice and implementation of CRM strategies, while relying on their strengths. Furthermore, developing a good understanding of the specificity of CRM adoption and implementation approaches within family SMEs has important managerial implications for family SME decision-makers, as it can help them make better decisions regarding the choice of relevant CRM strategies and to optimize the deployment of available human, financial and technological resources, while relying on their socio-emotional wealth and their motivation to perpetuate the company.
Originality: This paper is one of the first to explore CRM strategies adopted by family SMEs. The authors present a conceptual framework that can help researchers and practitioners better understand how the family business nature can influence decisions about CRM tools and strategies implementation
CUSTOMERS ATTITUDE AND SATISFACTION TOWARDS ONLINE SHOPPING: A STUDY IN ERODE DISTRICT OF TAMILNADU
Get PDFObjectives: In the rapidly expanding e-commerce market of India, understanding customer satisfaction across diverse age groups is crucial. This survey aims to provide insights into the determinants of customer satisfaction in online purchasing, focusing on participants from the Erode District. By exploring age-specific trends, the study seeks to uncover distinct preferences and expectations among different age cohorts in online shopping. The objectives include examining customers' online shopping habits, attitudes, and satisfaction based on their age groups.
Methods: Participants from the Erode District of Tamil Nadu, India, were involved in this survey. The methodology likely involved collecting data through structured questionnaires, interviews, or online surveys tailored to capture various aspects of participants' online shopping experiences. The survey may have incorporated demographic information, shopping behaviors, preferences, and satisfaction levels to analyze age-specific trends accurately. Statistical analysis methods were likely employed to interpret the gathered data and derive meaningful insights.
Results: The results of the survey provide valuable insights into the online shopping habits, attitudes, and satisfaction levels of customers in the Erode District across different age groups. It likely revealed significant trends and patterns regarding preferred shopping platforms, product categories, payment methods, and factors influencing overall satisfaction. The findings may also highlight any disparities or similarities in shopping behaviors and satisfaction levels among distinct age cohorts, offering actionable insights for e-commerce firms and policymakers.
Conclusion: Understanding customer satisfaction in online purchasing is essential for the sustainable growth of the e-commerce sector. This survey conducted in the Erode District underscores the significance of recognizing age-specific preferences and behaviors among online shoppers. By comprehending the diverse needs and expectations of customers across different age groups, businesses and governments can formulate targeted strategies to enhance the online shopping experience, drive customer satisfaction, and foster the continued expansion of the e-commerce market in India
SUSTAINABILITY-ORIENTED INNOVATION AND CSR: A QUANTITATIVE RESEARCH IN BRAZILIAN MULTINATIONALS
Get PDFObjective: The purpose of this study is to analyze the relationship between Sustainability-Oriented Innovation (SOI) and Corporate Social Responsibility (CSR) in Brazilian multinationals.
Theoretical Framework: The theoretical framework provides relevant information on CSR and SOI, which forms the basis for the development of hypotheses.
Method: To collect data, an e-survey was conducted with Brazilian multinationals operating in various industries and segments, resulting in 60 valid questionnaires. The data was analyzed through multivariate analysis, employing canonical correlation and multiple linear regression procedures.
Results and Discussion: The results of the multivariate analysis empirically supported five hypotheses (h1, h2, h3, h4, and h5). However, the results did not support the hypothesis that predicted a positive correlation between SOI practices and CSR as a differentiation strategy.
Research Implications: The practical and theoretical implications of this research are significant, particularly in shedding light on emerging market multinationals, with a specific focus on Brazilian companies. By specifically examining Brazilian multinationals, this research fills a crucial gap in the literature, offering insights into the unique challenges and opportunities faced by firms from an emerging market like Brazil.
Originality/Value: The findings of this study provide valuable guidance for Brazilian multinational corporations seeking to enhance their CSR initiatives and SOI practices. By understanding the relationships between CSR, SOI, and other key variables, these companies can develop more effective strategies to navigate global markets while simultaneously addressing social and environmental concerns.RESUMEN
Objetivo: El propósito de este estudio es analizar la relación entre la Innovación Orientada a la Sostenibilidad (SOI) y la Responsabilidad Social Corporativa (CSR) en multinacionales brasileñas.
Marco Teórico: El marco teórico proporciona información relevante sobre CSR y SOI, lo cual sirve de base para el desarrollo de hipótesis.
Método: Para recopilar datos, se llevó a cabo una encuesta electrónica con multinacionales brasileñas que operan en diversos sectores y segmentos, lo que resultó en 60 cuestionarios válidos. Los datos fueron analizados mediante análisis multivariado, empleando correlación canónica y procedimientos de regresión lineal múltiple.
Resultados y Discusión: Los resultados del análisis multivariado respaldaron empíricamente cinco hipótesis (h1, h2, h3, h4 y h5). Sin embargo, los resultados no respaldaron la hipótesis que preveía una correlación positiva entre las prácticas de SOI y CSR como estrategia de diferenciación.
Implicaciones de la investigación: Las implicaciones prácticas y teóricas de esta investigación son significativas, especialmente al arrojar luz sobre las multinacionales de mercados emergentes, con un enfoque específico en las empresas brasileñas. Al examinar específicamente las multinacionales brasileñas, esta investigación llena un vacío crucial en la literatura, ofreciendo ideas sobre los desafíos y oportunidades únicos enfrentados por empresas de un mercado emergente como Brasil.
Originalidad/Valor: Los hallazgos de este estudio proporcionan orientación valiosa para las multinacionales brasileñas que buscan mejorar sus iniciativas de CSR y prácticas de SOI. Al comprender las relaciones entre CSR, SOI y otras variables clave, estas empresas pueden desarrollar estrategias más efectivas para navegar en los mercados globales mientras abordan simultáneamente preocupaciones sociales y ambientales.Objetivo: O objetivo deste estudo é analisar a relação entre Inovação Orientada para a Sustentabilidade (SOI) e Responsabilidade Social Corporativa (CSR) em multinacionais brasileiras.
Referencial Teórico: O referencial teórico fornece informações relevantes sobre CSR e SOI, que servem de base para o desenvolvimento de hipóteses.
Método: Para coletar dados, foi realizada uma pesquisa eletrônica com multinacionais brasileiras que atuam em diversos setores e segmentos, resultando em 60 questionários válidos. Os dados foram analisados por meio de análise multivariada, empregando correlação canônica e procedimentos de regressão linear múltipla.
Resultados e Discussão: Os resultados da análise multivariada apoiaram empiricamente cinco hipóteses (h1, h2, h3, h4 e h5). No entanto, os resultados não apoiaram a hipótese que previa uma correlação positiva entre as práticas de SOI e CSR como estratégia de diferenciação.
Implicações da Pesquisa: As implicações práticas e teóricas desta pesquisa são significativas, especialmente ao lançar luz sobre as multinacionais de mercados emergentes, com um foco específico nas empresas brasileiras. Ao examinar especificamente as multinacionais brasileiras, esta pesquisa preenche uma lacuna crucial na literatura, oferecendo insights sobre os desafios e oportunidades únicos enfrentados por empresas de um mercado emergente como o Brasil.
Originalidade/Valor: Os resultados deste estudo fornecem orientações valiosas para as multinacionais brasileiras que buscam aprimorar suas iniciativas de CSR e práticas de SOI. Ao entender as relações entre CSR, SOI e outras variáveis-chave, essas empresas podem desenvolver estratégias mais eficazes para navegar nos mercados globais enquanto simultaneamente abordam preocupações sociais e ambientais
ACULTURACIÓN DIETÉTICA: EXPLORANDO EL IMPACTO DE LAS CREENCIAS CULTURALES EN LOS HÁBITOS ALIMENTARIOS A TRAVÉS DE UNA REVISIÓN SISTEMÁTICA
Get PDFObjetivo: El propósito de este artículo es analizar cómo las creencias, tradiciones y valores culturales influyen en la percepción y las prácticas alimentarias dentro de una comunidad específica, prestando especial atención a cómo la cultura interviene en la formación de hábitos alimentarios a lo largo de la vida.
Marco Teórico: La aculturación dietética y su relevancia en el estudio de los hábitos alimentarios, explora cómo las personas adoptan prácticas alimentarias de una cultura dominante o de otras culturas con las que entran, la aculturación afecta los hábitos alimentarios de las personas, incluyendo cambios en la preferéncia de alimentos, patrones de consumo, y la adopción de nuevas prácticas culinarias. Las creencias culturales y hábitos alimentarios examinan cómo las creencias arraigadas en la cultura de origen influyen en los hábitos alimentarios de las personas. Esto puede incluir creencias sobre la salud, la pureza de los alimentos, los roles de género en la cocina, entre otros aspectos. Existen actores que pueden influir en el proceso de aculturación dietética, como la exposición a medios de comunicación, migración, interacciones sociales, y políticas alimentarias.
Método: Se realizó una revisión sistemática de la literatura científica utilizando bases de datos reconocidas como Scopus y SciELO. Se aplicó el método PRISMA, centrada en preguntas claves para la selección de estudios relevantes que abordaran la influencia cultural en las prácticas alimentarias
Resultados y Discusión: Los resultados obtenidos permitieron identificar la marcada influencia de las creencias, tradiciones y valores culturales en la percepción de los alimentos y en las prácticas alimentarias de una comunidad específica. Se evidencia la importancia de considerar factores como el dominio de los medios de comunicación, estrategias de socialización alimentaria en el ámbito familiar y la vinculación entre los hábitos alimentarios y el rendimiento académico.
Implicaciones de la Investigación: Este estudio contribuye significativamente a la comprensión de cómo las creencias, tradiciones y valores culturales arraigados influyen en la percepción y las prácticas dietéticas de una comunidad específica, con especial énfasis en la interacción entre la cultura y la adquisición de hábitos dietéticos a lo largo del ciclo de vida.
Originalidad/Valor: Este estudio aporta una contribución original y valiosa al campo de la nutrición y la antropología alimentaria al profundizar en la comprensión de cómo las creencias culturales sustentables y sostenibles influyen en los hábitos alimentarios a través del proceso de aculturación
WORK STRESS AND ITS INFLUENCE ON THE EMPLOYEES OF A SERVICE COMPANY IN THE CITY OF MANIZALES
Get PDFObjective: The study seeks to determine the levels of work stress in the employees of a service company, describing the causes and their financial impact.
Theoretical Framework: The concepts of work stress defined as a general state of tension that triggers different emotional, cognitive, physiological and behavioral reactions are addressed, as well as some causing factors such as: Physical Environment, Job Demand, Knowing the tasks and interpersonal relationships.
Method: The study has a mixed approach, where qualitative categories were given quantitative management of the data, to find numerical evidence and be able to explain in more detail the presence of the event. The ILO-WHO Work Stress scale was used as an instrument, which was applied to 33 employees of a Contact Center company in the city of Manizales.
Results and Discussion: The results obtained revealed that work stress is below the limit of the intermediate stress range (81.09 / 90.02) and that due to Absenteeism and Turnover, the company has had costs of $43,995,586 COP according to approximate calculations.
Research Implications: The evidence from the study showed information that allows companies in the service sector to generate strategies for stress management and contribute to reducing costs due to absenteeism and turnover, the above could be used in other sectors or companies in the region.
Originality/Value: The value lies in contributing to the development of the state of the art on the subject and as a reference for future studies since the state of the art shows little research in Contact Center companies in Latin America, likewise for companies generating well-being strategies and the management of the stress
RE-ADJUSTMENT OF STRUCTURAL DESIGN IN THE TEACHING AND LEARNING PROCESS OF ARCHITECTS: CURRICULAR CUTTING
Get PDFResearch Objective: Discuss the reassessment of the structural conception in the process of teaching and learning two architects, with views not aprimoramento and association with a new reality in the field of construction.
Theoretical Framework: Construct a brief history on the design of structures for graduate courses in architecture, using surveys pointed out in the main works published in the area, to highlight the importance of readjusting the two courses to new market demands.
Methodology: The applied methodology is not present article and bibliographic research, which consists of the analysis of literature related to thematic addressed systematically on the subject of teaching-learning of structures for graduate courses, in architecture. It is important to highlight that bibliographic research, in accordance with rigorous scientific standards, becomes essential for the construction of quality scientific work, updated, consistent and theoretically founded. Foram used books, newspapers, articles and Internet sites, among other sources.
Results: There are several problems not in the teaching of structures in schools of architecture and urbanism, such as purely expository classrooms and teaching programs distant from current professional practice, which leads us to conclude that the Structural Chain of Two Courses presents gaps in its composition, for not making integration between other disciplines, not being updated with new market demands or the adoption of didactic resources with qualitative knowledge on structural behavior, or which results directly in failures in the technological training of architects.
Theoretical and Practical Contributions: Faced with new market demands and surveys put forward during the research, or present work possibly relevant to the topic