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THE IMPORTANCE OF USER-GENERATED CONTENT IN TOURISM EVENTS FOR CREATING ENGAGEMENT
Get PDFObjective: The objective of this study is to investigate engagement with the aim of knowing the impact that user-generated content has on it.
Theoretical Framework: Laroche et al. (2012) revealed that social networking communities promote shared awareness, society's obligation, rites and traditions, trust, and customer loyalty. A year later, Brodie et al. (2013) specified the reach of consumers in online participation suggesting that consumers with a good level of engagement present greater loyalty.
Method: The methodology adopted for this research comprises Extensive field work was carried out by administering a questionnaire to tourists who visited the events during the holiday week. Data collection was carried out through questionnaires and social network studies.
Results and Discussion: The results obtained revealed the strong relationship between variables, especially between engagement and user generated contents.
Research Implications: The results may be applied and influence practices in the field of tourism and also in other fields.
Originality/Value: The study makes a specific contribution to literature, because the proposed model is innovative especially with the introduction of engagement as a mediator variable, as well as to use and compare two methodologies, questionnaires and Twitter, for the same tourism event
Competências não técnicas no setor da aviação civil
Get PDFPurpose: This study aims to identify and present a framework of non-technical skills for the civil aviation sector.
Theoretical Framework: This study critically evaluates and identifies the non-technical competences in the aviation sector that promote superior performance among employees.
Design/Methodology/Approach: We conducted a literature review of scientific journals and official documents from the aeronautics sector to achieve the aim of this study. In the first phase, a critical analysis was conducted of the concepts of soft and non-technical skills. In the second phase, we analyzed various general soft skills models and non-technical skills models in the aeronautics sector.
Findings: At the end of the study, an integrative framework of 15 non-technical skills for the civil aviation sector is proposed: assertiveness, leadership, verbal communication, critical thinking, trust, interpersonal relationships, situational awareness, ability to solve problems, flexibility and adaptability, responsibility, time management, decision-making skills, workload management, teamwork, and stress management and resilience.
Research, Practical & Social Implication: The Study provides a practical framework for the assessment and development of people, contributing to advances in aviation safety and performance.
Originality/Value: This study, which provides a comprehensive understanding of non-technical skills in the civil aviation sector, fills a significant gap in the literature when skills manage human resources. It also offers a practical framework for their assessment and development, thereby contributing to advances in safety, security, and aviation performance.Objetivo: Este estudio pretende identificar y presentar un marco de competencias no técnicas para el sector de la aviación civil.
Marco teórico: Este estudio evalúa críticamente e identifica las competencias no técnicas en el sector de la aviación que promueven un rendimiento superior entre los empleados.
Diseño/metodología/enfoque: Para alcanzar el objetivo de este estudio, realizamos una revisión bibliográfica en revistas científicas y documentos oficiales del sector aeronáutico. En una primera fase, se llevó a cabo un análisis crítico de los conceptos de competencias blandas y no técnicas. En una segunda fase, analizamos diversos modelos generales de competencias blandas y no técnicas en el sector aeronáutico.
Conclusiones: Al final del estudio, se propone un marco integrador de 15 competencias no técnicas para el sector de la aviación civil, que son las siguientes: Asertividad; liderazgo; comunicación verbal; pensamiento crítico; confianza; relaciones interpersonales; conciencia de la situación; capacidad de; resolución de problemas; flexibilidad y adaptabilidad; responsabilidad; gestión del tiempo; capacidad de toma de decisiones; gestión de la carga de trabajo; trabajo en equipo; y gestión del estrés y resiliencia.
Repercusiones sociales, prácticas y de investigación: El Estudio proporciona un marco práctico para la evaluación y el desarrollo de las personas, contribuyendo a los avances en la seguridad y el rendimiento de la aviación.
Originalidad/valor: Este estudio, que ofrece una comprensión exhaustiva de las competencias no técnicas en el sector de la aviación civil, llena un vacío y una laguna importantes en la bibliografía en un momento en que las competencias gestionan los recursos humanos. Al mismo tiempo, ofrece un marco práctico para su evaluación y desarrollo, contribuyendo así a los avances en seguridad, protección y rendimiento de la aviación.
Declaración de financiación: Sin financiación
Cumplimiento ético: No procede
Proposta: Este estudo tem como objetivo identificar e apresentar um quadro de competências não técnicas para o sector da aviação civil.
Estrutura teórica: Este estudo avalia e identifica de forma crítica as competências não técnicas no sector da aviação que promovem um desempenho superior dos trabalhadores.
Projeto/metodologia/abordagem: Para atingir o objetivo deste estudo, foi realizada uma revisão da literatura em revistas científicas e documentos oficiais do sector aeronáutico. Numa primeira fase, foi efetuada uma análise crítica dos conceitos de competências transversais e não técnicas. Numa segunda fase, analisámos vários modelos gerais de competências transversais e não técnicas no sector aeronáutico.
Conclusões: No final do estudo, é proposto um quadro integrador de 15 competências não técnicas para o sector da aviação civil, que são as seguintes: Assertividade; Liderança; Comunicação verbal; Pensamento crítico; Confiança; Relações interpessoais; Consciência situacional; Capacidade de resolução de problemas; Flexibilidade e adaptabilidade; Responsabilidade; Gestão do tempo; Tomada de decisão; Gestão da carga de trabalho; Trabalho em equipa; e Gestão do stress e Resiliência.
Implicações sociais, práticas e de pesquisa: O Estudo fornece um quadro prático para a avaliação e desenvolvimento das pessoas, contribuindo para avanços na segurança e no desempenho da aviação.
Originalidade/ valor: Ao proporcionar uma compreensão abrangente das competências não técnicas no sector da aviação civil, este estudo preenche uma lacuna importante e um vazio na literatura, numa altura em que os recursos humanos são geridos por competências.
Declaração de financiamento: Não financiado
Conformidade ética: Não aplicável
 
El agotamiento: Un desafío omnipresente que amenaza el bienestar laboral y el éxito organizacional.
No full textObjective: This study aims to tackle the increasing prevalence of employee burnout by introducing a novel hybrid methodology employing Bayesian networks and fuzzy logic. This approach seeks to identify and address burnout risks comprehensively.
Theoretical Framework: Drawing from burnout theories alongside Bayesian networks and fuzzy logic, this research establishes a robust foundation for understanding burnout complexities and evaluating the efficacy of the proposed hybrid approach.
Method: The methodology encompasses a model development phase utilizing OpenMarkov and FisPro to integrate Bayesian networks and fuzzy logic. Data collection involved a multifaceted approach including surveys, expert interviews, and a thorough review of literature focusing on workload, work environment, psychology, and other pertinent factors influencing burnout.
Results and Discussion: Findings indicate that burnout tends to manifest at lower levels in scenarios characterized by weak communication, high workload, and low obstacles, while it escalates in situations marked by weak communication, occasional workload spikes, and moderate obstacles, among other contributing factors. These results are analyzed within the context of the theoretical framework, emphasizing their implications for individual well-being and organizational success.
Research Implications: This study provides actionable insights for companies, particularly human resources managers, to bolster employee psychological support systems and advance organizational objectives. Proactively addressing burnout risks can enhance both employee well-being and overall organizational performance.
Originality/Value: By proposing a hybrid methodology that merges Bayesian networks and fuzzy logic to comprehensively tackle burnout risks, this research contributes to the existing literature. The innovative methodology and practical implications underscore the significance and applicability of this study for organizations striving to mitigate burnout within their workforce.Objetivo: Este estudio tiene como objetivo abordar la creciente prevalencia del agotamiento laboral entre los empleados mediante la introducción de una metodología híbrida novedosa que emplea redes Bayesianas y lógica difusa. Este enfoque busca identificar y abordar de manera integral los riesgos de agotamiento laboral.
Marco Teórico: Basándose en teorías sobre el agotamiento laboral junto con redes Bayesianas y lógica difusa, esta investigación establece una sólida base para comprender las complejidades del agotamiento laboral y evaluar la eficacia del enfoque híbrido propuesto.
Método: La metodología abarca una fase de desarrollo de modelo utilizando OpenMarkov y FisPro para integrar redes Bayesianas y lógica difusa. La recopilación de datos involucró un enfoque multifacético que incluyó encuestas, entrevistas a expertos y una exhaustiva revisión de literatura centrada en carga de trabajo, ambiente laboral, psicología y otros factores pertinentes que influyen en el agotamiento laboral.
Resultados y Discusión: Los hallazgos indican que el agotamiento laboral tiende a manifestarse en niveles más bajos en escenarios caracterizados por una comunicación débil, alta carga de trabajo y obstáculos bajos, mientras que se agrava en situaciones marcadas por una comunicación débil, picos ocasionales de carga de trabajo y obstáculos moderados, entre otros factores contribuyentes. Estos resultados se analizan en el contexto del marco teórico, enfatizando sus implicaciones para el bienestar individual y el éxito organizacional.
Implicaciones de la Investigación: Este estudio proporciona ideas prácticas para las empresas, especialmente para los gerentes de recursos humanos, para fortalecer los sistemas de apoyo psicológico de los empleados y avanzar en los objetivos organizacionales. Abordar proactivamente los riesgos de agotamiento laboral puede mejorar tanto el bienestar de los empleados como el rendimiento organizacional en general.
Originalidad/Valor: Al proponer una metodología híbrida que combina redes Bayesianas y lógica difusa para abordar de manera integral los riesgos de agotamiento laboral, esta investigación contribuye a la literatura existente. La metodología innovadora y las implicaciones prácticas subrayan la importancia y aplicabilidad de este estudio para las organizaciones que buscan mitigar el agotamiento laboral dentro de su fuerza laboral.Objetivo: Este estudo visa abordar a crescente prevalência do esgotamento profissional entre os funcionários, introduzindo uma metodologia híbrida inovadora que utiliza redes Bayesianas e lógica difusa. Este enfoque busca identificar e abordar de forma abrangente os riscos de esgotamento profissional.
Quadro Teórico: Com base em teorias sobre esgotamento profissional juntamente com redes Bayesianas e lógica difusa, esta pesquisa estabelece uma base sólida para compreender as complexidades do esgotamento profissional e avaliar a eficácia da abordagem híbrida proposta.
Método: A metodologia abrange uma fase de desenvolvimento de modelo utilizando o OpenMarkov e FisPro para integrar redes Bayesianas e lógica difusa. A coleta de dados envolveu uma abordagem multifacetada que incluiu pesquisas, entrevistas com especialistas e uma revisão abrangente da literatura focada em carga de trabalho, ambiente de trabalho, psicologia e outros fatores relevantes que influenciam o esgotamento profissional.
Resultados e Discussão: Os achados indicam que o esgotamento profissional tende a manifestar-se em níveis mais baixos em cenários caracterizados por comunicação fraca, alta carga de trabalho e obstáculos baixos, enquanto se agrava em situações marcadas por comunicação fraca, picos ocasionais de carga de trabalho e obstáculos moderados, entre outros fatores contribuintes. Esses resultados são analisados no contexto do quadro teórico, enfatizando suas implicações para o bem-estar individual e o sucesso organizacional.
Implicações da Pesquisa: Este estudo oferece insights práticos para empresas, especialmente para gerentes de recursos humanos, para fortalecer os sistemas de apoio psicológico dos funcionários e avançar nos objetivos organizacionais. Abordar proativamente os riscos de esgotamento profissional pode melhorar tanto o bem-estar dos funcionários quanto o desempenho organizacional como um todo.
Originalidade/Valor: Ao propor uma metodologia híbrida que combina redes Bayesianas e lógica difusa para abordar de forma abrangente os riscos de esgotamento profissional, esta pesquisa contribui para a literatura existente. A metodologia inovadora e as implicações práticas destacam a relevância e a aplicabilidade deste estudo para organizações que buscam mitigar o esgotamento profissional em sua força de trabalho.
 
Análise de Fundos Imobiliários com Redes Neurais e Neural Tools
Get PDFObjective: The study analyzed the application of artificial neural networks (ANNs) in predicting Real Estate Investment Funds (REITs) in Brazil, using data such as daily liquidity, P/NAV, and accumulated Dividend Yield (DY) to identify patterns and trends.
Theoretical Framework: The theoretical framework discusses the evolution of REITs in Brazil since the 1990s, highlighting their growing popularity among average investors and the complexity in data analysis. Authors like Mueller and Mueller (2003) emphasize the importance of statistical and fundamental methods in evaluating REITs.
Method: The study used NeuralTools software to process data collected from REITs, focusing on indicators such as daily liquidity, P/NAV, and accumulated DY (12M), with the aim of predicting the future performance of the funds.
Results and Discussion: The results showed a high accuracy rate in the predictions made by the ANNs, indicating a significant relationship between the analyzed indicators and the performance of the REITs. However, the research also pointed out the need for further studies to fully explore the potential of ANNs.
Research Implications: The use of ANNs can enhance investment decision-making in REITs, providing valuable insights. The recommendations may serve as a basis for implementing artificial intelligence technologies in the financial sector.
Originality/Value: The study contributes to the literature on REIT investments, presenting an innovative approach to the analysis and management of real estate investments in Brazil, as well as suggesting the adoption of artificial intelligence techniques.Resumen
Este estudio utiliza redes neuronales artificiales (RNAs) para predecir el desempeño de los Fondos de Inversión Inmobiliaria (FIIs). Se analizaron seis FIIs con base en datos de Funds Explorer, usando los indicadores de liquidez diaria, P/Valor Libro (P/VL) y Rendimiento por Dividendos (DY) acumulado de 12 meses. Los resultados indican que las RNAs pueden predecir con precisión el desempeño de los FIIs, ofreciendo un enfoque innovador para inversores y gestores.
Palabras clave: Fondos de Inversión Inmobiliaria; Redes Neuronales Artificiales; Predicción; Análisis de Datos; Inversiones.R E S U M O
Este estudo utiliza redes neurais artificiais (RNAs) para prever o desempenho de Fundos de Investimentos Imobiliários (FIIs). Seis FIIs foram analisados com base em dados do Funds Explorer, usando os indicadores de liquidez diária, P/VP e DY (12M) acumulado. Os resultados indicam que as RNAs podem prever o desempenho dos FIIs com precisão, oferecendo uma abordagem inovadora para investidores e gestores.
Palavras-chave: Fundos de Investimento Imobiliário; Redes Neurais Artificiais; Previsão; Análise de Dados; Investimentos
MICROPRUDENTIAL ASPECT BEYOND RULE OF THUMB IN RURAL BANK INDUSTRY IN INDONESIA
Get PDFObjective: This research aims to examine the microprudential aspects beyond traditional rule of thumb measures in the regulation of Rural Banks in Indonesia, particularly focusing on the implications of recent regulatory changes that have prompted Rural Bank mergers.
Theoretical Framework: This research utilizes a framework that incorporates financial ratios as critical indicators of bank performance and health. It considers the influence of regulatory frameworks—especially those outlined in POJK regulations—on the operational effectiveness and stability of Rural Banks. Related to the forced corporate action, reason that administrative reform may not have increased merger activity as expected is that larger, combined activities are likely to be more readily able to absorb the significant costs of complying with administrative reform than smaller Rural Bank.
Method: This research methodology used is a qualitative descriptive method. In conducting this study, researchers used primary data and secondary data. Primary data obtained from the results practitioners' perspective of interviews (in-depth interviews) with experts and practitioners, who have an understanding of the issues discussed in Rural Bank Industry so that we can presumably determine the real current situation using a Qualitative Descriptive method with a Phenomenology study approach. While secondary data was complemented by data collected from literature studies, from the Financial Service Authority (OJK) official website, Several Rural Bank Performance Report and Financial Report during 2019 - 2023, scientific articles, books, information from the mass media and other relevant sources of information.
Result and Discussion: This study highlights that reliance solely on the rule of thumb can be misleading in assessing bank health. It shows that a detailed analysis of various financial ratios—such as capital adequacy, asset quality, earnings, and liquidity—provides a more comprehensive understanding of a bank's performance and risks associated with mergers. The banking industry those had time to familiarize itself with the subject and to put legislation into concrete action. Other findings indicate that the enforcement of regulations aimed at increasing capital adequacy and reducing systemic risk has led to forced mergers among Rural Banks.
Research Implication: The study underscores the importance of integrating microprudential regulations into the operational frameworks of Rural Banks. It suggests that regulators should prioritize comprehensive assessments based on financial ratios rather than simplistic heuristic methods, especially in the context of forced mergers driven by regulatory pressures. Effective and appropriate use of the merger strategies forced by regulator (OJK) have not facilitated Rural Banks’ efforts exactly to earn above-average returns. However, even when pursued for value-creating reason, merger strategies are not problem-free. Reason for the use of merger strategies and potential problem with such strategies are suboptimum goals congruence because of management control problem – include lack of direction, motivational problem, and personal limitation (Merchant et al, 2017).
Recommendation: The research recommends that Rural Banks systematically evaluate their financial health using detailed financial ratios and adapt to the new regulatory landscape that encourages mergers. It also urges regulators to refine their guidelines to include these metrics as essential tools for ongoing performance assessment. Enhanced training for bank management on interpreting and applying these financial ratios can improve overall operational effectiveness, particularly in the context of mergers. Merger is not just about consolidating financial aspects, but also harmonizing the combination of tangible (Numbers on Balance Sheet) and intangible assets (Human capital aspect)
LETRAMENTO RACIAL NA FORMAÇÃO DE PROFESSORES: DESAFIOS E ESTRATÉGIAS
Get PDFObjetivo: O objetivo deste estudo é investigar os desafios e as estratégias necessárias para consolidar o letramento racial no desenvolvimento de professores no Brasil, com o intuito de buscar analisar os obstáculos enfrentados, identificar práticas pedagógicas eficazes e propor sugestões para políticas públicas que promovam a inclusão do letramento racial nos currículos e na formação continuada.
Referencial Teórico: Neste tópico, são apresentados os principais conceitos e teorias que fundamentam a pesquisa. Destacam-se a teoria crítica de Oliveira (2020) e no conceito de interseccionalidade de Girardi (2020), abordando como o letramento racial capacita os professores a combater desigualdades estruturais relacionadas à raça, gênero e classe. Além disso, estudos de Silva (2021) e Sousa (2022) ressaltam a importância de incorporar questões raciais na formação docente, fornecendo uma base sólida para a compreensão do contexto da investigação.
Método: A metodologia adotada para esta pesquisa compreende a abordagem qualitativa exploratória que foi adotada por meio de pesquisa bibliográfica, baseada em trabalhos acadêmicos dos últimos cinco anos. A coleta de dados foi realizada por meio das fontes analisadas que incluem bases de dados, como: Scielo, Google Scholar e Periódicos CAPES, visando compreender os fenômenos sociais ligados ao letramento racial e às práticas docentes.
Resultados e Discussão: Os resultados obtidos revelaram que os principais desafios identificados incluem resistência institucional, falta de materiais didáticos apropriados e insuficiência de capacitação específica. Estratégias pedagógicas e políticas públicas eficazes, como programas de formação continuada, são apontadas como cruciais para possibilitar a igualdade racial nas escolas. Na seção de discussão, esses resultados são contextualizados à luz do referencial teórico, destacando-se as implicações e relações identificadas. Possíveis discrepâncias e limitações do estudo também são consideradas nesta seção.
Implicações da Pesquisa: As implicações práticas e teóricas desta pesquisa são discutidas, fornecendo insights sobre como os resultados podem ser aplicados ou influenciar práticas no campo da pesquisa que oferece subsídios para (re)formulação de políticas públicas e práticas pedagógicas que incentivem o letramento racial, impactando positivamente a formação de professores. Essas implicações podem abranger, tanto as humanas quanto áreas da saúde.
Originalidade/Valor: Este estudo contribui para a literatura ao explorar de forma inovadora os desafios e soluções na implementação do letramento racial na formação docente, promovendo uma educação mais inclusiva e equitativa. A relevância e o valor desta pesquisa são evidenciados por conscientizar o sujeito a viver em sociedade em meio a diversidade étnica
STRATEGIC DECISIONS FOR BUSINESS SUSTAINABILITY: EVIDENCE BASED ON THE FIVE C ANALYSIS AND PEST ANALYSIS
Get PDFObjective: This article develops and analyses the framework in promoting sustainable job satisfaction based on experience of a Canadian firm, the National Best Financial Network (NBFN).
Method: The paper applies the Five C’s (Company, Customers, Competitors, Collaborator and Climate/Context) and the PEST (political, economic, socio-cultural and technological) analysis to evaluate the situations for the strategic decision and attainment of the objectives.
Result and Discussion: The paper reveals that the industry remains an attractive one due to the ability to compete moderately with a similar product and the low switching costs of buyers.
Implications: The implication is that growth potential and demand for the product/service is expected to increase, and the threat of substitute products/services are weak. While threats from new entrants is low, existing companies have the advantage of existing market share and can take active efforts to retain it.
Originality/Value: The note provides information that identifies the issues affecting the growth and development of the firm, and the financial industry in Canada.
Recommendations: We recommend regulatory policies that allow for ease of entry along with the ability to quickly assimilate into the market with existing technology
MECHANISMS AND MEASURES FOR THE DEVELOPMENT OF ENERGY SOURCES IN ALGERIA IN LIGHT OF SUSTAINABLE DEVELOPMENT
Get PDFObjective: The aim of this study is to examine the sustainable use of energy sources in Algeria, focusing on the need to improve the efficiency of managing non-renewable resources in light of increasing global energy consumption and its environmental impacts. Given that Algeria heavily relies on non-renewable energies, the research addresses the importance of enhancing the sustainability of these sources to align with global development goals.
Theoretical Framework: The theoretical framework discusses the role of energy in global economies, particularly emphasizing the environmental challenges posed by non-renewable energy sources. It explores concepts related to sustainable development, resource management, and the importance of aligning national energy policies with global sustainability standards.
Methodology: The study utilizes a comprehensive review of existing literature and energy consumption data in Algeria. It assesses current resource management practices, explores policy frameworks, and identifies opportunities for improving energy efficiency and sustainability. The methodology includes both qualitative and quantitative analyses to provide a holistic understanding of the issue.
Findings: The results indicate that Algeria's heavy reliance on non-renewable energy sources necessitates immediate action to improve resource management efficiency. The study highlights key areas where policy improvements can lead to more sustainable use of energy, ultimately contributing to long-term economic and environmental stability.
Research, Practical & Social Implications: The study has significant implications for energy policy development in Algeria, offering insights into how the country can better manage its non-renewable energy resources. Practically, it suggests actionable strategies for improving energy efficiency and aligning with global sustainability goals. Socially, the research emphasizes the importance of addressing energy consumption patterns to reduce environmental harm and ensure sustainable development.
Originality/Value: The value of the study lies in its focus on Algeria, providing context-specific insights into sustainable energy management. It highlights the urgent need for improving the efficiency of non-renewable resource use in a country that heavily depends on such sources, while offering practical recommendations for policy makers to foster sustainable development in the energy sector
Determinants of Import in ASEAN Economic Community
Get PDFIntroduction: Imports are an important component of economic development in developing countries, including in the ASEAN Economic Community.
Purpose: The aims of this study to analyze the determinants of import in ASEAN Economic Community.
Methodology/Approach: The research method used is panel data analysis from 2010-2019. The research variables include imports as the dependent variable and export variables, exchange rates, population, inflation, GDP and interest rates as independent variables. This study is to analyze the determinants of imports in the economies of ASEAN community countries starting from the results of the Chow test and Hausmen test which compare the static and dynamic fixed effect panel data analysis models.
Findings: The results of this study indicate that imports for ASEAN economic community are influenced by the variables of exports, FDI and population. The results of this study also show that imports for ASEAN economic community are a necessity to support their economic development.
Originality/Value/Implication: The conclusion and recommendation from this research is that imports are an important component in economic development in ASEAN economic community, so it is necessary to have an integrated policy among ASEAN economic community to build economic cooperation to reduce economic dependence from outside. ASEAN economic community need to improve economic efficiency and international competitiveness to encourage exports of flagship products in international markets
Influence of Soft Skills on Employability in Large Companies in the Processing Industry, from a Management Perspective
Get PDFPurpose: The purpose of this research was to identify the relationship between soft skills and employability in large companies in the transformation sector in the state of Hidalgo. It was a quantitative, correlational, cross-sectional research. Owners or managers of 117 large companies in the transformation sector from 27 municipalities in the state of Hidalgo were interviewed. The results showed that managers perceive two types of soft skills related to employability: 1) analytical ability and reasoning and 2) intuition and experience. The factors that influence the first are the same reasonable and innovative thinking, however, it was also found that knowing one's own emotions is significant.
Theoretical Framework: Soft skills must be understood as the ability to carry out processes and be able to use knowledge in a responsible way to achieve an objective. Skills are part of a holistic concept of competence, which involves the mobilization of knowledge, skills, attitudes and values to meet complex demands (OECD, 2018). There are different types of skills, such as; cognitive and metacognitive skills, including critical thinking, creative thinking, learning to learn, and self-regulation. Social and emotional skills are defined, which include empathy, self-efficacy, responsibility and collaboration, as well as practical and physical skills, among others (OECD, 2018). The study references various authors who have addressed the relationship between these and employability. The literature review delves into the various studies on the matter.
Design/Methodology/Approach: A quantitative, correlational, cross-sectional research was carried out. The object of the study were large companies in the transformation sector of 27 municipalities in the state of Hidalgo.
Findings: A factor analysis was carried out to determine the soft skills with the highest factor loading, as well as those of employability. Through multiple regression analysis, it was identified that soft skills showed a significant relationship with each of the two factors found in employability (Anderson et al., 2012; Hair et al., 2019; Lind et al., 2012). The factors “Understanding the feelings of others and towards others and reasonable and innovative thinking” and “Knowing one's own emotions and feelings of others” obtained a positive coefficient, that is, both the understanding of the feelings of others, Reasonable and innovative thinking, as well as knowing one's own emotions and feelings of others, have a direct positive relationship with employability. Given that the coefficient of factor 2 is greater than that of factor 3 (0.388 > 0.133), superiors perceive that understanding the feelings of others and having reasonable and innovative thinking contributes more to employability, analytical capacity, reasoning and socialization, more than knowing one's own emotions and feelings of others. Also the “recognition, control and consequences of one's own emotions and creative thinking” was significant. The soft skills summarized in the factor defined as “creating assertive relationships and understanding the needs of others” were not significant for employability in either of the two multiple regression models.
Research, Practical & Social Implications: This research allows us to confirm, through inferential analysis, the influence of soft skills on employability, understood as transferable skills and qualifications that reinforce people's ability to take advantage of the education and training opportunities presented to them with a view to to find and keep decent work (International Labor Organization, 2019).
Originality/Value: The study provides a statistical model that confirms the relationship between soft skills and employability. Which benefits both employers and professionals in search of professional development