42304 research outputs found
Sort by
Spicing Up Perceptions: Waiting Time Satisfaction in Indonesian Spicy Noodle Chains
No full textThis study examines how waiting time satisfaction influences overall customer satisfaction within the emerging 'Spicy Noodle Chain' segment, a localised evolution of Indonesia's fast-food industry. It focuses on cognitive and affective dimensions of waiting time. Data from 195 respondents across various Spicy Noodle Chain outlets were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings emphasise the critical role of cognitive aspects, such as perceived fairness and reasonableness, in shaping customer satisfaction. The attractiveness of the waiting area significantly impacts affective satisfaction, while experience evaluation influences cognitive satisfaction. However, experience evaluation does not significantly affect affective satisfaction, and the affective dimension has minimal influence on overall customer satisfaction. This study introduces the term "Spicy Noodle Chain" to categorise this unique fast-food variation and highlights the importance of cognitive dimensions over affective aspects in enhancing satisfaction. Practical recommendations include improving queue transparency to enhance fairness perceptions and optimising waiting environments to boost satisfaction. Future research could explore the effects of digital tools on waiting time experiences. Findings are culturally specific and may not generalise globally
The Impact of Physical Wellness, Physical Exercise and Adversity Quotient on Individual Performance and Self-Determined Goal Achievement
No full textPhysical wellness often neglected in management control systems (MCS) study. Organization tend to control its member using both administrative and cultural way without considering their members’ wellness aspect. This 2 х 2 experiment aims to explore the impact of individual physical wellness on individual performance, optimism, and achievement using physical exercise before go to work as treatment. The subjects of this study were 49 undergraduate accounting students from our university. Subjects’ physical wellness, represented by whole body composition metrics, were measured using bioelectrical impendance analysis tools. We are using cryptography translation task based on Libby (2001) as experimental task. Our results show physical and mental wellness significantly influence performance and optimism, with physical exercise and skeletal muscle linked to better outcomes, while adversity quotient emerges as a key predictor of sustained effort and achievement. This study contribute to everyone and every organizations to give broader understanding on the importance of physical wellness and call to develop a sustainable work culture. However, gender imbalance among subjects may limit generalizability, calling for further research with more diverse samples.
Keywords:
wellness
physical exercise
body composition
adversity
performance
self-determination
achievemen
Kansei Engineering dan Robust Service: Konsep dan Aplikasi
No full textBuku ajar ini disusun sebagai panduan akademik dan praktis dalam memahami serta menerapkan pendekatan integratif antara Kansei Engineering (KE) dan Robust Design (RD) pada konteks layanan. Buku ini lahir dari kebutuhan untuk menjembatani
kesenjangan antara desain emosional (yang berfokus pada persepsi dan pengalaman pengguna) dengan desain teknis yang stabil dan tahan terhadap variasi lingkungan maupun perilaku pengguna.
Melalui buku ini, pembaca diajak untuk memahami perjalanan metodologis dari Kansei Engineering, yang berakar pada rekayasa emosi dan persepsi manusia, hingga ke arah Kansei Engineering Robust Design (KERD) yaitu sebuah paradigma baru yang menggabungkan kepekaan emosional dengan ketangguhan sistemik. Pendekatan ini diharapkan dapat menghasilkan desain produk dan layanan yang bukan hanya fungsional dan efisien, tetapi juga beresonansi dengan nilai dan perasaan pengguna.
Buku ini terdiri dari beberapa bagian utama: konsep dasar Kansei dan robust design, metodologi integrasi KERD, aplikasi di berbagai bidang seperti layanan digital, kesehatan, pendidikan, dan pariwisata, serta refleksi tantangan dan arah penelitian ke depan. Selain itu, disertakan pula contoh empiris dan hasil penelitian untuk memperkuat pemahaman praktis bagi mahasiswa, peneliti, dan praktisi desain layanan.
Melalui pemahaman mendalam tentang hubungan antara emosi, kinerja, dan ketahanan desain, pembaca diharapkan dapat mengembangkan pendekatan desain yang lebih human centered, data-driven, dan sustainable. Buku ini menjadi kontribusi akademik bagi pengembangan ilmu ergonomi, rekayasa desain, serta inovasi layanan di era digital yang semakin kompleks dan dinamis.
Penulis menyampaikan terima kasih kepada seluruh rekan akademisi dan mahasiswa yang turut berkontribusi dalam pengembangan konsep dan validasi empiris buku ini. Semoga karya ini dapat menjadi referensi yang berguna dalam menginspirasi riset lanjutan dan praktik desain yang berorientasi pada manusia
Parental Bereavement and Academic Resilience in Indonesian Adolescents: Emotion Regulation as Mediator and Social Support as Protective Factor
No full textParental bereavement represents one of the most profound emotional disruptions in adolescence, yet its academic implications remain underexplored, particularly in relation to how emotional regulation interacts with social support to sustain academic performance. This qualitative phenomenological study investigated the adaptive processes of two 18-year-old students in Surabaya who experienced parental loss, aiming to understand how they navigated grief while remaining engaged in learning. Data were collectedthrough in-depth interviews and classroom observation, then analyzed using thematic analysis. Four themes emerged: academic resilience, emotion regulation, social support, and negative emotional experiences. Findings reveal that despite emotional disruptions and social stigma, both students demonstrated perseverance, reflective help-seeking, and meaning-making abilities, supported by cognitive reappraisal and culturally grounded coping (e.g., sabar, ikhlas, prayer). Emotion regulation served as a mediatingmechanism linking bereavement to academic resilience, while peer and family support acted as protective buffers fostering motivation and emotional stability. Practically, this study underscores the need for grief-sensitive pedagogy and teacher training inemotional scaffolding to support bereaved students’adjustment. Theoretically, the study extends Academic Resilience Theory (Cassidy, 2016) by positioning emotion regulation as a mediating mechanism and social support as a key protective factor in the context of parental los
The Influence of Demographic Characteristics and Financial Literacy on Investor Behavioral Biases
No full textThis study examines the impact of financial literacy variables and demographic characteristics on investor behavioral biases. The behavioral biases used in this study are overconfidence, disposition effect, herding bias, and mental accounting. Demographic variables include gender, age, education level, employment status, income level, and investment experience. This study used the SEM method. The results of this study indicate that herding bias, disposition effect, and overconfidence are all significantly influenced by gender. Overconfidence, disposition effect, herding bias, and mental accounting are not significantly influenced by occupation, income level, or investment experience. Overconfidence, disposition effect, herding bias, and mental accounting are all significantly influenced by financial literacy. This study fills a gap in the literature by highlighting how demographic factors and financial literacy can influence investor behavioral biases. This study suggests that gender may influence overconfidence, the disposition effect, and ordinary herding. The results indicate that age influences the level of overconfidence and the disposition effect in investors. Therefore, older investors tend to be more overconfident. The older investors are, the more aware they are of investment losses, preventing them from experiencing the disposition effect. This study also demonstrates that good financial literacy can reduce investor bias in investment decisions
The Role Of The Selling And Display Process To Increase P&G Product Sales In The Gunung Sari Market, West Lombok
No full textIn the supply chain of a product to reach consumers, a significant role is needed from the distributor. Sales performance and achieving maximum distribution are the main goals that must continue to be achieved. However, the challenges of tight competition between competitors make achieving these goals not easy. The ability to strategize, execute, evaluate, and continuously innovate is one of the keys to the success of a distributor. The decline in sales that occurred in P&G products in Gunung Sari Market is part of a phenomenon that occurs in a supply chain that is run. The research conducted is an effort to increase sales again by using a qualitative descriptive method that prioritizes detailed descriptions based on empirical data collected from the field. By taking the object of research, namely the sale of P&G products in Gunung Sari Market, Lombok . Based on the results obtained, there is a very close relationship between the selling and display processes in increasing sales of P&G products at the Gunung Sari Market, West Lombok. The impact of the increase in sales that occurs can be used as a reference for carrying out the same pattern and implementing it in other areas within the company
Inulin-coated Virgin Coconut Oil (VCO) powder produced by spray drying
No full textThe aim of this study is to produce inulin-coated virgin coconut oil (VCO) powder using spray drying technology.
VCO, known for its high content of medium-chain fatty acids and antioxidants, has faced challenges in food and
pharmaceutical applications due to its susceptibility to oxidation thus reducing its shelf-life. Inulin as the encap-
sulating agent, presented an effective solution, offering not only encapsulation efficiency but also added health
benefits as prebiotics. The process parameters, such as inlet air temperature (110–180 °C), feed flow rate
(5–8 mL/min), aspiration rate (80–100 %), and air pressure at nozzle (1–1.8 bar) as well as total solid percentage
in the emulsion feed (45–55 %) were varied. The best conditions were identified as inlet air temperature 150 °C,
feed flow rate 5 ml/min, aspiration rate 100 %, air pressure at nozzle 1 bar, and 50 % total solid content to pro-
duce powder with high yield (∼88 %), low moisture content (2.9 %), and other desirable characteristics, such as
density, particle size, morphology, and flowability. This study provides a framework for producing scalable in-
ulin-coated VCO powder with enhanced shelf-life, functionality, and versatile applications in health-oriented
food and pharmaceuticals
Mindfulness for sustainable development: a case of accounting education in Indonesia
Full text linkThis interpretive case study is a reflection on the introduction of a mindfulness intervention to facilitate education for sustainable development in an accounting programme. We adopt contemplative pedagogy, mindfulness, and education for sustainable development in our theoretical framework with the aim of fostering mindset transformation. The study used interviews, observation and documentary analysis as data collection methods. Triangulation was used to analyse the data and sharpen the findings. The adoption of mindfulness practices in accounting education indicates a mindset transformation of the students. There have been changes in their core self-perception, values and beliefs, views on business, society and the environment. The findings contribute to the development of contemplative pedagogy in accounting education
Rekonstruksi Sistem Pengendalian Guru: Memacu Kinerja Melalui Pendekatan Personel dan Budaya di Era Post-Pandemi
Full text linkDi era pasca pandemi, tantangan dalam dunia pendidikan menuntut pendekatan pengendalian yang lebih adaptif untuk mendukung kinerja guru. Penelitian ini bertujuan untuk mengeksplorasi sinergi pengendalian personal dan budaya sebagai pengendalian informal dalam menciptakan lingkungan yang mendukung kinerja guru di SMAK Z. Menggunakan pendekatan kualitatif dengan metode studi kasus, data diperoleh melalui wawancara mendalam, observasi, dan analisis dokumen. Temuan menunjukkan bahwa sinergi pengendalian informal berperan sebagai job resources yang efektif dalam mengatasi job demands. Pelatihan berkelanjutan, pendampingan spiritualitas, dan internalisasi nilai Vinsensian terbukti meningkatkan kompetensi teknis dan karakter guru, serta melestarikan motivasi dan komitmen guru terhadap profesinya. Kepuasan siswa dan orang tua disertai dengan kinerja sekolah yang terus bertumbuh menjadi impak lain dari sinergi pengendalian informal. Hasil temuan yang diperoleh menyarankan institusi pendidikan atau sekolah lain untuk mengintegrasikan pengendalian informal ke dalam strategi manajemen untuk menciptakan sistem pengendalian yang lebih humanis dan relevan dengan kebutuhan guru. Keterbatasan yang terletak pada fokus terhadap satu institusi mendorong perlunya studi lebih lanjut dengan cakupan lebih luas untuk memperkaya temuan dan memberikan panduan praktis bagi pengembangan pendidikan di masa depan
Upaya Memahami Riset Otopsi Psikologi (Efforts to understand the research of a psychological autopsy)
Full text linkOtopsi psikologi adalah sebuah proses yang dirancang untuk menilai berbagai faktor yang berkaitan dengan korban yang meninggal, baik secara perilaku, pikiran, perasaan, dan relasi korban. Otopsi psikologi paling sering digunakan untuk membantu petugas psikolog di lapangan untuk menentukan apakah kematian memenuhi kriteria bunuh diri, jika tidak berarti ada dugaan korban dibunuh. Di riset otopsi psikologi ingin diketahui penyebab atau faktor resiko dari bunuh diri. Riset otopsi akan bermanfaat bagi psikolog yang bekerja menangani kasus dengan metode otopsi psikologi. Masalahnya masih sangat jarang riset otopsi psikologi. Tulisan ini mencoba menganalisis riset otopsi psikologi dengan tujuan untuk lebih memahami tujuan, metode dan hasil dari riset. Kasus yang terdapat dalam penulisan ini yaitu enam kasus, dengan lima negara luar dan satu dari Indonesia. Hasil dari riset
Kata Kunci: Otopsi psikologi, riset, bunuh diri.
Abstract
A psychological autopsy is a process designed to assess the various factors associated with the victim, both in behavior, in mind, in feeling, and in relation to the victim. Psychological autopsies are most often used to help coroner determine if death meets the criteria of suicide. The case of the writing is 687, with five foreign countries and one from Indonesia. Autopsies performed both abroad and in Indonesia have different destinations, but the most outstanding of these psychological autopsy studies is the study of risk factors in suicide cases. For the methods of data collection most commonly used using interview techniques, however, foreign research uses axis I's clinical interviews and DSM-IV personality disorders (SCID-II), while Indonesia still usesclinical interviews for the axis I.
Keyword: psychological autopsy, suicid