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Examining the Relationship Between Technology Acceptance Model (TAM) Factors and AI Adoption in Financial Industry’s Nontechnical Staff
Get PDFThe rapid integration of artificial intelligence (AI) into the financial services industry has created a need for financial services managers to understand which factors drive AI adoption among non-technical staff, because shortfalls in AI adoption can erode efficiency gains and competitive advantage. Grounded in the Technology Acceptance Model (TAM), the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU) of AI, perceived ease of use (PEOU) of AI, and AI adoption among non-technical employees in the financial services industry. The research questions focused on whether PU and PEOU were significantly related to AI adoption and whether one was a stronger predictor than the other. A convenience sample of 81 non-technical financial services professionals from LinkedIn met the inclusion criteria and completed a SurveyMonkey questionnaire. Data were analyzed using the Statistical Package for the Social Sciences (SPSS). Results of the multiple linear regression were significant, with F(2, 78) = 46.469, p \u3c .001 and R² = .544. Notably, both PU (B = 0.723, p \u3c .001) and PEOU (B = 0.355, p = .008) significantly predicted adoption, with PU being the stronger predictor. The model explained 54.4% of the variance in adoption, indicating a large effect size. Findings suggest that organizations can increase AI adoption by emphasizing productivity benefits while reducing complexity barriers. The implications for positive social change include the potential for employees to experience increased efficiency and reduced work complexity, enabling financial institutions to operate more effectively and contributing to the economic resilience of local communities
Emotional Labor, Dissonance, and Job Satisfaction Among Black Student Affairs Professionals
Get PDFBlack Student Affairs Professionals (SAPros) at predominantly White institutions (PWIs) experience high levels of emotional labor that diminish job satisfaction and increase turnover, threatening workforce diversity and culturally affirming student support. However, limited understanding exists of how emotional labor relates to job satisfaction among Black SAPros at PWIs and whether emotional dissonance mediates this relationship. Grounded in Hochschild’s emotional labor theory, the purpose of this quantitative correlational study was to examine the relationship between emotional labor scores as measured by the Emotional Labor Scale and job satisfaction scores as measured by the Job Satisfaction Survey and to determine whether emotional dissonance scores as measured by the Emotional Dissonance Scale mediated this relationship. Data were collected through an online survey from 86 full-time Black SAPros with at least 1 year of employment at PWIs in the United States. Results of the regression-based analysis indicated that emotional labor was a significant negative predictor of job satisfaction, F(1, 85) = 7.83, p = .006, R² = .085. When emotional dissonance was included, the effect of emotional labor was no longer significant, F(2, 83) = 8.56, p \u3c .001, R² = .171. Based on these results, PWIs could reduce emotional dissonance through better supervision, restorative practices, and systems of care. The implications for positive social change are that reducing emotional dissonance among Black SAPros strengthens retention and increases the likelihood that students, particularly students of color, experience stable, affirming support that promotes belonging, persistence, and success
Effective Strategies IT Leaders Use to Predict Project Failure Trends to Forecast Project Management Flow
Get PDFAs a result of inadequate forecasting methods, Information Technology leaders experience inconsistent project flow and increased project failure. IT leaders who cannot predict project failure trends to better forecast and improve project management flow risk project failure and financial loss. Grounded in Porter’s five forces model, the purpose of this qualitative pragmatic inquiry was to explore strategies that some IT leaders use to predict project failures to better forecast project failures to improve project management flow and reduce expenditures. The participants were six senior-level IT professionals who successfully predicted project failures to better forecast project failures to improve project management flow and reduce expenditures. Data were collected through semistructured interviews and review of publicly available documents about project forecasting strategies. Using thematic analysis, three themes emerged: a clear communication process, employees cross-organizational collaboration and not in silos, and a top-down leadership approach. A key recommendation is for IT organizations to have a clear communication process and allow project employees to work across the organization and not in silos while working on project teams. The implications for positive social change include employers being able to invest in business expansion efforts, which can increase employment within the community and reduce reliance on government assistance
Staff Education on Antibiotic Stewardship for Urgent Care
Get PDFThis doctoral project focused on a staff education initiative designed to improve antibiotic stewardship among urgent care providers. It evaluated changes in provider knowledge and prescribing intent following an evidence-based educational intervention by asking, “Does staff education on antibiotic stewardship in an urgent care setting enhance knowledge when compared to pre- and post-education assessments?” The purpose was to increase provider knowledge, confidence, and adherence to stewardship principles while influencing prescribing intent. The project consisted of an educational presentation with pre- and post-education surveys. Data was collected using pre- and post-education surveys featuring Likert-scale items that measured provider confidence, knowledge, and prescribing intentions. Descriptive statistics were used to examine the data. Of 41 surveys distributed, 29 were returned (71%). The pre-education survey score mean was 3.24. The post-education survey score mean was 4.14. 100% of providers indicated an intention to modify their prescribing practices. Descriptive statistics were used to analyze the data. This project reinforces the nurse practitioner’s leadership role in advancing quality, safety, and evidence-based nursing practice. Its success promotes positive social change by reducing inappropriate antibiotic prescribing. This can improve population health outcomes and ensure equitable care delivery for all patients
Compassion Fatigue and Daily Spiritual Experience among Mental Health Male Technicians in Locked Facilities
Get PDFMental health provider’s ongoing exposure to clients’ traumatic experiences can cause increased compassion fatigue. Due to negative implications on mental health professionals’ work and personal life experiences, researchers have increasingly studied burnout, compassion fatigue, and stress. The study included a qualitative design with a phenomenological approach using interpretative phenomenological analysis (IPA) to interview mental health providers across specialties and regulations to acquire understanding of professionals lived experiences of compassion within their personal lives, work lives, and spirituality. The purpose of this study was to explore the lived experiences of compassion fatigue in male mental health technician and how they use daily spirituality as coping mechanism. Lazarus and Folkman’s Transactional Theory of Stress and Coping (TTSC) served as the theoretical framework for this study. The research showed that that male mental health technicians experience compassion fatigue. The research also showed that male mental health technicians utilize their spirituality to reduce compassion fatigue. Data was collected via ten semi structured interviews and analyzed through open coding. Challenging experience, workload wellbeing, trauma stigma, spirituality awareness, overall mental and emotional toll, suffered relationships, adapting and coping, burnout risk, supportive employer, and stress level of employment were the ten main themes among male mental health technician’s experiences. Findings of this study provide insight for male mental health technicians and other mental health professionals to better support and improve future reports that will positively impact workplace wellbeing, incorporate staff trainings, and improve their quality of care
Effects of Foster Care Placement with Kin or Nonkin on Opiate Abuse and Criminality
Get PDFOpioid abuse has remained a public health crisis with far-reaching economic and social consequences that include costs associated with healthcare and increased foster care placements. Children placed into foster care are at risk themselves for opioid use and delinquency. The purpose of this quantitative research was to explore the causal-comparative relationship between foster care placement with kin (family) or nonkin (nonfamily) and its impacts on opiate abuse and criminal behavior. The Attachment Theory guided this study. Data were collected using a web-based, retrospective survey distributed at behavioral health agencies in Northeast Ohio, social media platforms, and Centiment, an online survey service. The final sample size included 151 adults who were in foster care as children or adolescents. Participants completed a survey that used items from the Adolescent Drug Use Measure and the Delinquency Scale to measure substance use and delinquent behavior. Data were analyzed using SPSS, and Multivariate Analysis of Covariance (MANOVA) was applied to assess group differences. The results were not statistically significant; however, large effect sizes of the group differences suggest potentially meaningful patterns. These findings may support the value of kinship care in promoting emotional stability and reducing long-term risks for foster care youth, such as substance abuse and delinquency. Policies that support attachment can shape practices that protect children and ultimately save lives
Enhancing Medication Adherence in Primary Care Settings Through Staff Education
Get PDFThis Doctor of Nursing Practice project was an evidence-based staff education initiative addressing medication nonadherence in hypertension, a critical issue that contributes to poor health outcomes, uncontrolled blood pressure, preventable hospitalizations, and increased healthcare costs. The identified gap in practice was defined by limited staff knowledge, lack of structured training, and inconsistent application of evidence-based adherence counseling strategies. The practice-focused question was: In a primary care clinic, will an evidence-based staff education program on medication adherence increase staff knowledge? A structured training intervention was implemented and then evaluated for its effectiveness. Descriptive statistics and a paired t test comparing pre- and posttest scores demonstrated a statistically significant improvement, with a mean knowledge gain of 3.4 points, thereby providing evidence of the intervention’s effectiveness in this practice setting. Major products for the training session included a 30-minute interactive training, reinforcement handouts, pre-/post training evaluation tools, and a post training survey. The findings suggest that structured staff education may serve as a feasible, cost-effective, and sustainable intervention. Within nursing practice, this approach has the potential to strengthen staff knowledge, enhance the quality of patient care, and reduce hospital readmissions. Beyond the organizational level, the broader implications may include fostering positive social change and advancing diversity, equity, and inclusion. By incorporating culturally sensitive strategies, such as teach-back and motivational interviewing, staff may be better equipped to promote health equity, reduce disparities, and provide equitable support for patients managing hypertension
The Process of Enduring Prolonged Undiagnosed PTSD and the Impact of Treatment Expressed by Women
Get PDFProlonged undiagnosed posttraumatic stress disorder (PTSD) has been examined from various perspectives and represents a significant medical concern across diverse populations. Research on PTSD often targets specific groups, such as postpartum women or military veterans. This narrow focus in much of the literature tends to obscure the broader impact of prolonged undiagnosed PTSD on the general population, thereby overlooking the critical need to highlight systemic shortcomings that hinder effective interventions and reform. Furthermore, personal narratives detailing the challenges individuals face when seeking help or treatment – factors that contribute to delays in care – and the subsequent effects on their well-being are seldom documented. Consequently, this constructivist grounded theory study investigated how women who have had prolonged undiagnosed PTSD experience the treatment process and how finally receiving treatment influenced their lives. Intensive semistructured interviews were employed to collect in-depth, narrative-rich data from women trauma survivors aged 40-60. Analysis through open, focused, and axial coding indicated that the process of PTSD diagnosis and treatment can be more traumatizing than the initial event. Insightful categories emerged, such as lack of language, stolen voices, isolating changing for their children, finding the words, healing happens in layers, transforming, and support is crucial for healing. These survivors described their journey from survival to thriving, highlighting self-perception’s key role and supporting symbolic interactionism as this study’s framework. Mental health counselors and healthcare practitioners could facilitate social change by implementing mandatory comprehensive PTSD screening protocols for all patients
Staff Education to Enhance Therapeutic Communication in Community Clinic Settings
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Playful Learning Journeys: Exploring the Perceptions and Knowledge of Lecturers/Tutors and Student Teachers
Get PDFThis paper investigated the perceptions and knowledge of play-based learning (PBL) by lecturers/tutors and student teachers. Ninety lecturers/tutors (68 males, 22 females) and 363 student teachers (191 males, 172 females) participated in the study. While both lecturers/tutors and student teachers favored PBL, they had some concerns. Lecturers/tutors acknowledged the benefits of PBL, including its enhancement of memory, conceptual development, and motor skills in children. However, nearly two-thirds found it time-consuming. Student teachers were of the view PBL promoted positive student experiences. However, more than half felt PBL offered limited opportunities for their own learning during lessons. Both groups demonstrated knowledge of PBL characteristics and usage, however a gap between knowledge and application was evident. While most lecturers/tutors used PBL for engagement during lessons, consistent play integration throughout lessons was lower. Similarly, more than 20% of student teachers lacked exposure to PBL during practicums and had not implemented PBL themselves. Logistical challenges emerged as potential hurdles. Limited time, large class sizes, and insufficient resources were common concerns across both groups. Interestingly, learner characteristics were not a major barrier to the implementation of PBL. Student teachers specifically mentioned the current timetable structure as a challenge. These findings suggest a need for enhanced training to bridge the theory-practice gap and address logistical limitations. Additionally, exploring strategies for effective PBL integration across lessons and subjects could be valuable