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Factors affecting patient satisfaction in health services provided by local governments
Get PDFBelediyelerdeki sağlık birimleri, özel ve diğer sağlık kurumlarında olduğu gibi hastalarının memnuniyetini ve bağlılığını sağladıkça daha da gelişirler. Bu çalışma yerel yönetimlerin sunduğu sağlık hizmetlerinde hasta memnuniyetini etkileyen faktörleri belirlemeyi amaçlamaktadır. Tezde örneklem olarak Trabzon Büyükşehir Belediyesi revirinden hizmet alan hastalar ve Trabzon Kanuni Eğitim ve Araştırma Hastanesi polikliniklerinden hizmet alan hastalara yönelik anket uygulamasının analiz sonuçlarına göre hasta memnuniyetlerinin değerlendirmesi yapılmıştır. Araştırmaya belediye revirinden ve hasta polikliniklerinden hizmet alan toplam 302 hasta katılmıştır. Hastaların demografik bilgileri ile verilen cevaplar arasında bulunan ilişki incelenmiştir. Araştırma sonuçları, cinsiyet, evlilik durumu, eğitim düzeyi ve gelir gibi demografik faktörlerin hizmet memnuniyetini etkilediğini göstermektedir. Hastane ve belediye hizmetlerine başvuran hastalar arasında belirgin farklılıklar tespit edilmiş, özellikle doktor hizmeti, hastane genel görünümü ve erişim altında önemli varyasyonlar belirlenmiştir. Bu bulgular, sağlık hizmetlerinde bireysel ihtiyaçlara odaklanmanın önemini vurgulayarak, hizmet kalitesini artırmak için rehberlik sağlayabilir. Araştırmaya göre, sağlık hizmeti memnuniyetinin bireysel ihtiyaçları ve kişisel talepleri karşılamakla doğru orantılı olduğu söylenebilir. Araştırma hastane ve belediye hizmetlerinin genel olarak toplumda daha olumlu bir etki bırakmasına ve hastaların memnuniyetini artırmaya katkı sağlayabilir.Health units in municipalities, like private and other health institutions, develop further as they ensure the satisfaction and loyalty of their patients. This study aims to determine the factors affecting patient satisfaction in the health services provided by local governments. In the thesis, patient satisfaction was evaluated according to the analysis results of the survey applied to the patients receiving service from the Trabzon Metropolitan Municipality infirmary and the patients receiving service from the Trabzon Kanuni Training and Research Hospital polyclinics. A total of 302 patients receiving service from the municipal infirmary and outpatient clinics participated in the research. The relationship between the demographic information of the patients and the answers given was examined. The research results show that demographic factors such as gender, marriage status, education level and income affect service satisfaction. Significant differences were detected between patients applying to hospital and municipal services, especially significant variations were identified under doctor service, nurse service, hospital general appearance and access. These findings may provide guidance to improve service quality by highlighting the importance of focusing on individual needs in healthcare. According to the research, it can be said that health service satisfaction is directly proportional to meeting individual needs and personal demands. The research can contribute to hospital and municipal services having a more positive impact on society in general and increasing patient satisfaction
The Paradox of Between Women's Cooperatives and Cooperative Principles in Turkey
Get PDFThe purpose of this study is to determine whether the activities of women's cooperatives in Turkey are based on cooperative principles. The main aim of such an examination is to discuss the impact of cooperative principles on the success of the women's cooperative movement. To this end, firstly, the principles of cooperativism and what these principles mean have been discussed, and a general evaluation has been made of women's cooperatives in Turkey. Subsequently, the methodology of the study and the sample profile are explained, and the findings are presented. In-depth interviews were conducted with 70 women members/employees from 20 women's cooperatives engaged in entrepreneurship, production, and operation, using the qualitative research method of semi-structured interview. While the cooperatives in Turkey are seen to fully fulfill their responsibilities towards the community, education and training, and information dissemination, it has been observed that the principles of democratic control, autonomy, and members' economic participation are not fully understood or applied by the members. The deficiencies of women's cooperatives in Turkey in terms of implementing the principles of cooperatives weaken the positive effects of cooperatives on women's empowerment and cause women to continue their dependence in terms of participation in economic and decision-making processes
GÜRCÜ KAYNAKLARINA GÖRE XI. YÜZYILIN SON ÇEYREĞİNDE SELÇUKLULARIN GÜRCİSTAN SEFERLERİ
Get PDFGürcü kaynakları tarafından Didi Turkoba tabiri 1080’lerde Selçukluların Gürcistan’daki sürekli olarak düzenledikleri seferleri ifade etmek için kullanılmaktadır. Selçukluların Gürcistan’a düzenlemiş olduğu bu seferlerde ülke siyasi, ekonomik ve sosyal bakımdan büyük değişikliklere uğramıştı. Kral II. Giorgi, ülkenin içinde bulunduğu iç karışıklıkları gidermek ve Selçukluların fetihlerini engellemek adına bir takım faaliyetlerde bulunmasına rağmen başarılı olamamıştı. Selçuklular gerçekleştirmiş oldukları seferleri neticesinde Gürcistan’ın neredeyse tamamını ele geçirmişti. Her bahar döneminde buraya sefer düzenliyor ve kışa kadar burada kalıyorlardı. Bu durum köylülerin tarımla ilgilenmesini yavaşlatıyor halkın ekonomik bakımdan zor duruma düşmesine sebep oluyordu. İktisadi zorluklara iç isyanların ve doğa felaketlerinin de eklenmesiyle Gürcistan’daki kargaşa daha da artmaktaydı. Türkmen boy ve oymaklarının ülkeye yerleşmeye başlaması ile birlikte ülkenin demografik yapısı da değişmeye başlamıştı. Onlara direnen şehirler zarar görürken şehir hayatı, ticaret ve zanaat gerilemekteydi
Childhood mental traumas and the effect of emotional intelligence on parental behavior
Get PDFBu çalışma, duygusal zekâ ve çocukluk çağı ruhsal travmalarının ebeveyn davranışlarının açıklanmasında bir etkisi olup olmadığının araştırılması, varsa nasıl bir etkisi olduğunu incelemek amacıyla yapılmıştır. Araştırmanın örneklemini 401 anne ve baba oluşturmaktadır. Katılımcılardan elde edilen araştırmacılar tarafından oluşturulan Demografik Bilgi Formu, Alabama Ebeveyn Davranışları Ölçeği, Çocukluk Çağı Ruhsal Travmaları Ölçeği ve Schutte Duygusal Zekâ Ölçeği kullanılmış, alınan puanlar SPSS paket programı ile analiz edilmiştir. Katılımcıların ebeveyn davranışları, çocukluk çağı travmaları ve duygusal zekâ düzeyleri arasındaki ilişkiyi incelemek ve bu ilişkinin yönü ile gücünü ortaya koymak amacıyla veriler normal dağılım özelliği gösterdiği için Pearson korelasyon analizinden yararlanılmıştır. Verilerin istatistiksel olarak yorumlanması amacıyla gruplar arası karşılaştırma yapmak için t testi ve anova analizlerinden yararlanılmıştır. Araştırmada elde edilen bulgulara göre katılımcılarda duygusal ihmal, tutarsız disiplin, duygusal istismar, cinsel istismar, fiziksel ihmal ve zayıf ebeveynlik düzeyi arttıkça duygusal zekâ toplam, iyimserlik/ruh halinin düzenlenmesi ve duyguların değerlendirilmesi düzeyleri düşmektedir. Olumlu ebeveynlik ve çocukla ilgilenme arttıkça duygusal istismar, fiziksel istismar, fiziksel ihmal ve duygusal ihmal düşerken, duygusal zekâ toplam, iyimserlik/ruh halinin düzenlenmesi ve duyguların değerlendirilmesi düzeyleri ise artmaktadır.This study was conducted to investigate whether emotional intelligence and childhood psychological traumas have an effect on explaining parental behaviors, and if so, to examine what kind of effect they have. The sample of the research consists of 401 mothers and fathers. Demographic Information Form, Alabama Parental Behavior Scale, Childhood Psychological Trauma Scale and Schutte Emotional Intelligence Scale were used, and the scores were analyzed by the SPSS package program. In order to examine the relationship between the participants' parental behaviors, childhood traumas and emotional intelligence levels and to reveal the direction and strength of this relationship, Pearson correlation analysis was used because the data showed normal distribution. For statistical interpretation of the data, t test and Anova analyzes were used to make comparisons between groups. According to the findings of the study, as the level of emotional neglect, inconsistent discipline, emotional abuse, sexual abuse, physical neglect and poor parenting increases in the participants, the levels of total emotional intelligence, optimism/mood regulation and evaluation of emotions decrease. As positive parenting and caring for the child increases, emotional abuse, physical abuse, physical neglect and emotional neglect decrease while total emotional intelligence, optimism/mood regulation and emotional evaluation levels increas
The mediating role of emotional intelligence in the relationship between anxiety and intolerance of uncertainty in adults
Get PDFBu araştırma, yetişkin bireylerde belirsizliğe tahammülsüzlük ile anksiyete arasındaki ilişkide duygusal zekânın aracı rolününün araştırılması için yapılmıştır. Bununla birlikte belirsizliğe tahammülsüzlük, anksiyete ve duygusal zekâ arasındaki ilişki ve bu değişkenlerin demografik özelliklere göre farklılık gösterip göstermediği de incelenmiştir. Araştırmanın örneklemi sosyal medya üzerinden kartopu örnekleme yöntemi ile ulaşılan ve çalışmaya gönüllü katılımı kabul etmiş 18 yaş ve üstü 402 kişiden oluşmaktadır. Bu araştırmada İlişkisel Tarama Modeli ile Aracı Değişken Modeli kullanılmıştır. Verilerin toplanması için Demografik Bilgi Formu, Beck Anksiyete Envanteri, Belirsizliğe Tahammülsüzlük Ölçeği (BTÖ-12) ve Gözden Geçirilmiş Schutte Duygusal Zekâ Ölçeği kullanılmıştır. Verilerin analizinde; Pearson korelasyon analizi, Spearman korelasyon analizi, bootstrap analizi, bağımsız örneklem t-test, Kruskal Wallis testi ve one way ANOVA testi kullanılmıştır. Araştırmanın sonucunda belirsizliğe tahammülsüzlük, anksiyete ve duygusal zekâ değişkenlerinin istatistiksel olarak anlamlı bir ilişki içerisinde olduğu; belirsizliğe tahammülsüzlüğün duygusal zekâ ve anksiyeteyi, duygusal zekânın da anksiyeteyi yordadığı saptanmıştır. Ayrıca duygusal zekânın belirsizliğe tahammülsüzlük ile anksiyete arasında aracılık ettiği belirlenmiştir.This study was conducted to investigate the mediating role of emotional intelligence in the relationship between intolerance of uncertainty and anxiety. In addition, the relationship between intolerance of uncertainty, anxiety and emotional intelligence and whether these variables differ according to demographic variables were also examined. The sample of the study consists of 402 people aged 18 and over who were reached by snowball sampling method through social media and who accepted voluntary participation in the study. In this study, relational scanning model and mediating variable model were used. Demographic Information Form, Beck Anxiety Inventory, Intolerance of Uncertainty Scale (IUS-12) and Revised Schutte Emotional Intelligence Scale were used to collect the data. Pearson correlation analysis, Spearman correlation analysis, bootstrap analysis, independent sample t-test, Kruskal Wallis test and one way ANOVA test were used to analyze the data. As a result, it was determined that intolerance of uncertainty, anxiety and emotional intelligence had a statistically significant relationship with each other; and intolerance of uncertainty predicted emotional intelligence and anxiety, and emotional intelligence predicted anxiety. Also, it was determined that emotional intelligence mediated between intolerance of uncertainty and anxiety
How can Google trends be used as a technical indicator for investor interest?
Get PDFSince investor interest is not a directly measurable concept, search engine and social media data can be used to measure active investor interest. Google search volume data has the potential to help customers, investors, and policymakers make better decisions. When looking for information to make investment decisions, investors consider Google trends as they provide news about changes in prices. Studies examining investor interest in the literature have often been carried out with the applications of linear models. This suggests that possible structural changes are not taken into account in the time series. When we look at the literature, it has been shown that the prediction performance of nonlinear models is better than linear models. In addition, it is seen that the studies conducted to investigate the relationship between the return of the stock markets and the trading volume and the investor interest are frequently included in the international literature. In contrast, the studies are limited in the national literature. In this direction of the study, the relationship between the trade volume and the investor's discovery of information on the stock market by Google is examined through linear and nonlinear econometric techniques in the investor reputation hypothesis. According to the investor reputation hypothesis, investors only invest in stocks they are aware of without adequate research and knowledge. In this context, the study results were realized in a way that supports the investor recognition hypothesis within the scope of 2020. In the context of 2021, it is seen that it does not support the investor reputation hypothesis. In future studies to be carried out in this area, it seems possible to determine the degree of effect of nonlinear regression estimations and the relationship between variables
Hemşirelere Yönelik Savurgan Davranışlar Tutum Ölçeğinin Geliştirilmesi ve Psikometrik Özelliklerinin İncelenmesi
Get PDFObjective: This study aims to develop the "Nurses’ Wasteful Behaviors Attitude Scale" as a new measurement tool to evaluate the attitudes of nurses’ wasteful behaviors. Methods: In the final phase of this three-phase study, a comprehensive literature review was conducted to create a new item pool of 52 items to minimize potential biases in the scale items and to communicate effectively with nursing professionals. Following the content validity results, a 50-item scale draft was obtained. Data were obtained online from 500 nurses between February and September 2023. Results: The content validity index of the scale stands at 0.96. Following the exploratory factor analysis, it was determined that the scale comprises 30 items distributed across five sub-dimensions, which collectively account for 58.17% of the total variance. Moreover, the Cronbach's alpha coefficient yielded a value of .93. Conclusion: The scale has high internal consistency, time invariance, and high fit indices. This scale can help take initiatives to prevent wasteful behaviors in the hospitals and ensure sustainability. © 2024, Ataturk Universitesi. All rights reserved
Biosensing Platforms for Cardiac Biomarker Detection
Get PDFMyocardial infarction (MI) is a cardiovascular disease that occurs when there is an elevated demand for myocardial oxygen as a result of the rupture or erosion of atherosclerotic plaques. Globally, the mortality rates associated with MI are steadily on the rise. Traditional diagnostic biomarkers employed in clinical settings for MI diagnosis have various drawbacks, prompting researchers to investigate fast, precise, and highly sensitive biosensor platforms and technologies. Biosensors are analytical devices that combine biological elements with physicochemical transducers to detect and quantify specific compounds or analytes. These devices play a crucial role in various fields including healthcare, environmental monitoring, food safety, and biotechnology. Biosensors developed for the detection of cardiac biomarkers are typically electrochemical, mass, and optical biosensors. Nanomaterials have emerged as revolutionary components in the field of biosensing, offering unique properties that significantly enhance the sensitivity and specificity of the detection systems. This review provides a comprehensive overview of the advancements and applications of nanomaterial-based biosensing systems. Beginning with an exploration of the fundamental principles governing nanomaterials, we delve into their diverse properties, including but not limited to electrical, optical, magnetic, and thermal characteristics. The integration of these nanomaterials as transducers in biosensors has paved the way for unprecedented developments in analytical techniques. Moreover, the principles and types of biosensors and their applications in cardiovascular disease diagnosis are explained in detail. The current biosensors for cardiac biomarker detection are also discussed, with an elaboration of the pros and cons of existing platforms and concluding with future perspectives.Trkiye Bilimsel ve Teknolojik Arastirma Kurumu [(BIDEB) 2247-D, 121C226]; Scientific and Technological Research Council of Turkey (TUBITAK) Directorate of Science FellowshipsDr. Yeseren Saylan thanks the Scientific and Technological Research Council of Turkey (TUBITAK) Directorate of Science Fellowships and Grant (BIDEB) 2247-D Programme (Project No: 121C226)
Digital Leadership's Influence on Individual Creativity and Employee Performance: A View through the Generational Lens
Get PDFToday's digitalized business atmosphere places significant emphasis on digital leadership, as digital transformation can only be successful for leaders who are capable of overseeing the entire digitalization process. In this study, we examine the employee-level outputs of digital leadership in terms of individual creativity and employee performance. Based on the data of 348 employees and by using PLS-SEM, we find that (i) digital leadership is a significant antecedent of individual creativity, and (ii) individual creativity fully mediates the relationship between digital leadership and employee performance. When digital leadership abilities are a matter of concern, it becomes necessary to mention the importance of generational differences between those leaders, as OB studies also underline the generational differences toward new technologies. Hence, we also conducted a multigroup analysis (MGA) to determine if those interrelationships among digital leadership, individual creativity, and employee performance differ due to the generations of the managers. Surprisingly, the MGA results reveal minor differences. The findings of this study highlight the importance of embracing digital leadership in fostering a creative and high-performing work environment and provide insights for organizations aiming to harness the unique strengths and talents of their multigenerational workforce. Digital leaders who foster a culture of innovation, adaptability, and open communication can inspire employees to think creatively and come up with novel ideas. By leveraging digital tools and providing a supportive environment, digital leaders can also enhance employee creativity and performance
The Growth Model of the Automotive Industry in Türkiye: An Input-Output Analysis via the Hypothetical Extraction Method
Get PDFPurpose: The objective of this research was to ascertain if the portion of the automotive industry that engages in non-tradable goods or export goods is the principal driving force behind the industry's expansion. The purpose of this paper is to fill the gap by focusing on the automotive industry as its principal area of investigation. Methodology: Productivity growth in the automotive industry was estimated utilizing an innovative hypothetical extraction method (HEM) for both the non-tradable goods sector and the export goods sector. Following that, the weighted multipliers approach is employed to allocate the productivity across the non-tradable goods and export goods of the automotive industry. Findings: The findings indicate that the automotive industry maintains a strategy of development driven by exports. Production targeted for the domestic market is subject to significant limitations. Multinational automobile corporations tend to employ the strategy of exporting. The growth model of the automotive industry is significantly influenced by various institutional elements, including the Customs Union, taxes, and vertical integration. Originality: Although the automotive industry is an essential industry for exports, its growth model has not been comprehensively scrutinized. This study primarily focuses on investigating the growth model of the Turkish automotive industry and the institutional factors that influenced its strategic decisions