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Data Analytics for TPC Curriculum
Despite serving as a user analysis tool for technical communicators where usability testing methods fall short, data analytics remains underdeveloped in technical and professional communication (TPC) pedagogy. In this entry, we discuss the value and means to incorporate data analytics in existing TPC courses to prepare students for the workplace, and as a way to provide an accessibility-driven framework to perform user studies through data analysis methods for practitioners
Seeing professional experience through an academic lens — and vice versa
How reflection can help you apply critical thinking to even the most mundane communication activities
Adopting a Heroic Persona to Manage a Traumatic Life Event: The Face in the Mirror
This article applies a critical autoethnographic approach and a positive transformational stance to an experience of a choiceless traumatic loss. It considers how in a crisis of grief individuals may consciously choose to adopt a more agentic ‘heroic’ persona that enables them to survive the psychological disintegration of their assumptive world. Selecting a persona that serves their immediate survival needs, liberates individuals from those sociocultural expectations that dictate the conduct and positioning of the bereaved. In this new persona, the bereaved accesses a higher level of self-consciousness and autonomy, and an internal locus of control more suited to a survivor. Thus, the choices and challenges that confront the newly bereaved may ultimately lead to the preservation and transformation of the self. In this unfamiliar place the unanchored hero is tasked to accept the annihilation of the self and from the remnant begin again and break a new path resonant of a hero’s journey
Uniting Science and Society: The Role of Leadership Studies, Scientific, and Political Leaders in Combating Science Polarization
This commentary discusses the recent political polarization of scientific research and how this polarization threatens the neutrality of science in American society. It contends further that leadership studies, along with scientific studies, have become a contentious battleground themselves, particularly on topics like climate change, energy policy, and the COVID-19 pandemic. This is exacerbated by mass media misinformation and declining public trust. Science polarization poses a significant challenge for leadership as it erodes informed decision making, making it crucial for leaders to bridge rather than deepen ideological divides. Leadership studies as a discipline has a responsibility to explore the causes of science polarization and identify actionable steps on how leaders can address this growing issue. The COVID-19 pandemic serves as a valuable case study, highlighting how communication in times of crisis can either mitigate or exacerbate science polarization. By assessing what leaders did well and where they faltered, leadership studies can ensure leaders in the future will be better prepared to navigate science-related challenges. Leaders also have a responsibility to address scientific polarization. Scientific leaders must rethink how they communicate with the public and convey the complexities of intrascientific uncertainty. Meanwhile, political leaders need to foster bipartisan respect for scientific consensus by eliminating the use of divisive political rhetoric and promoting common identity politics when discussing science-related issues. Ultimately, leaders and leadership studies must foster collaboration between policy makers and scientists
Building Social Capital in Nonprofit Human Service Organizations
All forms of capital enhance the ability to accomplish tasks efficiently. Like physical, human, and financial capital, social capital enables individuals or organizations to accomplish more than is otherwise possible. When groups undertake actions to cooperate and achieve a shared purpose, it is a sign of social capital at work. This study looks specifically at human service nonprofit organizations to examine strategies and practices that can lead to the building of social capital. As a comparative case study of two nonprofit organizations, I explore how nonprofit organizations learn to build social capital across lines of difference; look at how bridging and linking social capital are used to expand opportunities for an organization’s clients; and probe the degree to which nonprofit leaders take strategic steps to build social capital through their activities. Insights from the experiences of nonprofit leaders, volunteers, and participants are shared from both organizations. Since one of the two organizations is faith-based and the other secular, I consider how organizations engage matters of ethics and religion when serving the public or recruiting volunteers. This comparative case study provides a window on how social capital functions within human service nonprofit organizations and offers insight that may be useful to other leaders in designing and conducting human service programs
CEO turnover after product-harm crises
Product-harm crises are discrete events in which product failures expose consumers to safety hazards. Firms facing such crises must legally recall their products to protect consumers from further harm. In this study, we examine the effects of product-harm crises and their recall strategies on CEO turnover. We find that firms are more likely to replace their CEOs after issuing product recalls, especially for recalls that are proactive and that offer extensive corrective actions. We further find that firms with poor performance and with limited financial flexibility are more likely to dismiss their CEOs after product recalls. Our study contributes to the disciplines of accounting, finance, and management by documenting product-harm crises are a strong predictor of CEO dismissal, that is, incremental to other measures of firm performance for U.S. companies
What Might Agamben Learn from Augustine?
Giorgio Agamben’s references to a ‘coming community’ keep readers hunting for its characteristics, specifically for prescriptions that would signal how its political culture might be developed and maintained. His ambivalence toward Augustine prevents him, as well as readers, from discovering contributions the prelate’s preferences for compassionate collectives – which especially mark his polemical treatises, correspondence, and sermons – might make to giving a shape to the coming community that comports with many of Agamben’s other politically significant remarks
Thoughts And Prayers... Violence In K-12 Schools Has Long-Lasting Impact
May is a time of celebration for children but many schools and families mark devastating milestones due to school shootings and violence. What is the role of educators