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    Flexible assessments: Based on Wintec's ako strategy

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    This paper is inspired by Ako – facilitating positive learning relationships through shared leadership between learner and facilitator, as adapted at the Waikato Institute of Technology (Wintec). It outlines the implementation, findings and conclusions of flexible assessments. With the way adult teaching and learning is changing – mainly due to diversity of student population based on age, ethnicity, work experience and learners’ personal responsibilities, tertiary institutes are moving towards flexible approaches including flexible teaching and learning and flexible assessments. Flexible assessment is giving learners the flexibility with the type of assessment (how), the timing of assessment (when), and the quantity of assessment (how much) they choose to attempt while ensuring that the assessment integrity is maintained and that the learning outcomes for the course are achieved. This paper will examine the results of flexible supervised assessments from the learners’ perspective and the tutors’ perspective

    Mimetic Book: Exhibited at The Fox Darkroom & Gallery

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    New Zealand Photo Book Of The Year Awards touring exhibition, presented by Photobook New Zealand and Momento Pro. The Awards have been established to celebrate excellence and innovation in photo book creation, and to showcase the work of New Zealand photo artists to a growing local and international audience. The finalist's books were exhibited The Fox Darkroom & Gallery, 22 - 23 September 2018

    Analysis and Management of Information Technology in Epilepsy New Zealand (ENZ)

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    Epilepsy New Zealand is a non-profit organization which helps to achieve a positive quality of life for people living with epilepsy. This presentation is to share my internship learning experience with Epilepsy NZ. The organization uses information technology extensively to deal with customers and for internal accounts management. The presentation gives an overview of information technology elements used by the organization along with the opportunities for improvement. There are no policies or procedures in the organization to manage the use of information technology. Hence the need for policies and procedures, recommendation, frameworks and the benefits of adopting the policies are discussed. To address the strategic need of interacting with the customers, a mobile application is recommended and implemented. The summary of mobile application design, elements, database and development are presented

    Understanding and listening to customers in order to retain them: An analyses of customer satisfaction in SMEs in New Zealand

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    This study is about the importance of customer retention in small and medium enterprises in New Zealand, investigating the value of customer retention and customer loyalty. The aim of this research is to find a usable strategy in order to attain customer retention in a SME. It studies the various reasons customers prefer certain businesses for their products and services. This research will assist SMEs in profit planning and customer retention strategies. The method used is a mixed methodology using primary and secondary data, where the primary data was collected by conducting short interviews of both customers and SMEs and the secondary research is based on references sourced from various authors and credible articles. The research found that both customers and SMEs believe that location and customer service are the two important factors that help in generating a successful business. Customer retention helps in securing long term stability and profitability amongst the customers and the SME

    What is the sustained competitive advantage of Desi Indian Kitchen multi cuisine dine-in and takeaways

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    Desi Indian Kitchen Multi Cuisine Takeaways and Dine-in (Dine-in and Takeaways) is a restaurant established at the beginning of January 2018 in Tauranga. The restaurant provides different delicious Indian dishes. The aim of the research is to identify the sustained competitive advantage of Desi Indian Kitchen Multi Cuisine Dine-in and takeaways (Takeaways and dine-in). .In the literature review, I have described Porter’s generic strategy as this applies to most efficient strategies of the corporate world, and describes the facts on which a company may achieve a permanent position in its environment. and how an organisation can pursue competitive advantages across its chosen market. I completed primary research by interview and client survey. I found that 80% of clients says Desi is indifferent, so in that manner there is no competitive advantage. Interviews with the employee made it clear that their main strength is menu and delivering to the client value for money. 92% of clients come to Desi a second time because they get value for money. 66% of clients come the first time because of recommendation by friends. The interview with the employee made it clear that Desi has a good reputation and a fixed number of clients As the result is mixed, based on current information, more information is needed to get clear answers. An interview sample of at least 30 employees is needed. Interview questions will be based on mission, vision and SWOT analysis and how they correlate with the company and the individual employee. Observation was undertaken to understand the strength and weaknesses of competitors. A high number of client orders come from online. There are three services: dine in, take-away and delivery

    Importance and impacts of visual merchandising for customers at The Warehouse

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    The benefits of visual merchandising have been well discussed in previous literature. For large retail service providers this topic is of special importance. Evidence of challenges for consumers to locate the product that they need has been observed in The Warehouse, Te Rapa. The purpose of this research report is to assess the importance of visual merchandising on customers’ purchasing behaviour at The Warehouse, Te Rapa. In addition, visual merchandising strategies to increase sales at The Warehouse are offered, based on the findings of this study. The primary data for this research project was gathered from 50 questionnaires, which were distributed among customers at The Warehouse, Te Rapa. Many different aspects of visual merchandising, including window displays of the store, floor merchandising, mannequin displays, signage and promotional banners, were reviewed. The results of this report suggest that there is a direct relationship between how the products are displayed and sales

    An analysis of the pricing approach of a small importer/distributor enterprise: A case study

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    Import Co. Limited (not its real name) imports specialised equipment from overseas manufacturers and distributes them to retailors and other users New Zealand wide. The current owners brought the existing business three years ago. The owners of Import Co. Limited have suspicions that the profit margins on a number of their products are minimal. The owners are interested to explore how effective pricing can achieve maximum profits, without requiring any other changes to the business or its market. This study’s aim is to select the most appropriate pricing method for Import Co. Limited. The research presentation intends to answer this aim by exploring two questions. Is there any potential for changes to the method of identifying product costs and determining mark up? And secondly, how will these suggested changes alter the company’s profitability long term? To answer these research questions, a product sample of 76 products were chosen to be analysed. The selection process was based on selecting the most frequently sold items, while considering the product’s manufacturer. The study calculated a suggested selling price of the sample products, based on cost plus pricing methods theory. The suggested selling prices were higher than the current list prices for manufacturers 2, 4, and 5, while suggested prices were lower than the current list prices for manufacturer 3. Manufacturer 1 presented some current prices higher, and some lower. Additionally, average current profit percentages were found for each manufacturer’s sample products, with manufacturer 3 concluded as having high profit to cost and expense ratios. The study recommends establishing more constant shipping expenses for all manufacturers, excluding 1. It also recommends immediately increasing prices of product costs with a current profit percentage of 40% or under, and exploring the prices of products from manufacturers 1, 2, 4, and 5, where the current profit is under a satisfactory level. These changes will see a large increase in product price profitability

    Impact of new reporting requirements on local charities in the Waikato region

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    This study is designed to analyse the impact of new reporting requirements on local charities in the Waikato Region. A charity can be defined as an entity that is established to provide a public benefit. In New Zealand, there are 27,000 registered charity organisations. Prior to 2013, it was not a mandatory requirement for charities to prepare financial statements. There was evidence of a lack of accountability. The Financial Reporting Act, 2013 was introduced to improve transparency in financial reporting of charities. All charities are now required to follow the accounting standards implemented by XRB (External reporting board). XRB divides the charities into four tiers which are based on volume and size of expenses. Due to new reporting requirements, it is difficult for the charities to understand the new requirements. Semi-structured interview was the method chosen for data gathering purposes in this research. Sample size for this interview was three accountants. From findings, one out of three accountants thinks that the new reporting requirements are restrictive in nature, as past reporting requirements were flexible. According to the second accountant, the reporting requirements are positive because they increase the accountability and comparability of charity organisations. All accountants of the charities commented that the new reporting requirements are complex and increased costs. In conclusion it can be said that the amendments of the new reporting requirements are challenging for some charities but these changes are designed to for improve the accountability and transparency of financial reporting of charities in New Zealand

    Unfolding the role of marketplace resources in forming entrepreneurial narratives

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    The narrative perspective has discussed the role of entrepreneurs as mindful actors who contextualise innovation through their relational, temporal, and performative efforts. Although the agency of material elements is recognised in the narrative perspective, the materials’ role is reduced to be controlled and mobilised by entrepreneurs with some existing possibilities of showing resistance. This reductionist approach toward materials has restricted our understanding of the ways materials actively impose their agency, form narratives, and contextualise innovations along with entrepreneurs. This study adopts ANT (Actor-Network Theory) as a lens and explores the role of materials in entrepreneurship process. Specifically, it explores how materials (non-human actors) interact with entrepreneurs, impose their agency, challenge the efforts of entrepreneurs in contextualising innovation, and in turn shape the emerging entrepreneurial narratives

    The final Piano Eggs concert

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    Performance at The Final Piano Eggs Concert, Creative Waikato and Miltons Canteen, 27 July 2018. I played piano as accompanist for Courteney Mayall, who performed Leonard Bernstein's "I Can Cook Too", Alan Menken's "Friend Like Me", and Jason Robert Brown's "A Summer in Ohio"

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