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Investigation of the customer satisfaction
Get PDFCustomer satisfaction reflects the customer’s preferences and thoughts towards the company’s products or services. The quantitative research has been conducted to achieve the desired results based on four main factors of customer’s satisfaction, Customer service, Price, Quality, Social Media. To fulfil the shifting demands the search scope will provide the valuable information and results. The findings will suggest Customer satisfaction with is of high importance for the pizza industry. The business needs to analyse the needs of clients for the restaurants. For the success of the firm, the obtained information is essential. The new results or findings may give a positive boost to customer satisfaction the findings may also influence the other fast food restaurants by reflecting the importance of Customer service, social media marketing, Price and Quality. The results also support the owners to implement innovative marketing strategies and ensure the success of busines
Looking at creative and innovative ways in which a small company could grow
Get PDFA successful startup business must be efficient in developing its diversification and innovation for market. Every business owner has think about and effective management system to grow the business successfully. It is important to know what challenges the startup faced to avoid some troubles. This purpose of this research is considering some factors about how to make a startup business growth successful. For gaining enough information, this research will use secondary research to collect some materials related to this research. Many factors need to be consider, including diversification, innovation, effective management system, sales, costs control, promotion,after sales and investment. Hamilton is a startup business and will be an example of this research. The researcher will analyse the advantages and weakness of Hamilton, combining with some theory frameworks, in order to offering a more innovative and strategic structure for the future growth of Hamilton. On the other hand, the leader of Hamilton have to motivate people and ensure employees to follow the business through the uncertain business development, usually where business members are required to sacrifice a lot of things such as life balance, salaries and so forth. Finally, there are some recommendation will be provided to help the startup become better
Impact of inventory management on vaping business
Get PDFInventory management is the efficient technique to manage the stock, oversee and control the stock. The project is conducted to investigate the impact of inventory management on performance and customer satisfaction of vaping business in New Zealand. The manager or an employee (hereon referred as a respondent in the report) from 18 random vaping companies of New Zealand with their sales and stock values are selected for the study. A questionnaire has been developed, designed and distributed as an instrument and the information was gathered and analysed for the research. The information was collected from different sources such as books, article, journals, reports and different websites. For the purpose of data analysis, Pearson’s correlation and regression analysis are used. The response provided by the respondents of different companies are rated in the scale from 1 to 6 and analysed and has been presented using quantitative analysis technique and graphical charts. The result shows that there is a strong positive relation of inventory management with company’s performance and customer satisfaction. Moreover, it can be noticed that the inventory must be ordered as per their proper requirement as the improper inventory management can result in excess or shortfall of inventory which effects both sales and customer satisfaction level of the company
Impact of corporate social responsibility on financial performance of New Zealand companies
Get PDFThe concept of CSR disclosure of listed companies has a significant interest in New Zealand over the last decades. The international data displays that there is significant relationship between CSR and financial performance of the companies. This current study tries to discover the relationship among sales, PAT and CSR activities by taking the data of 18 listed companies in New Zealand. These 18 companies grouped into two group into two categories as oil & chemical manufacturing companies and food processing & beverages companies which are listed in New Zealand stock exchange. A correlation and regression techniques has been used to find the relationship of CSR with sales and PAT. CSR is considered as foundation to understand the responsibilities of companies toward the society. Every organization has some responsibilities toward the society. If companies do not meet that responsibilities, they cannot survive and their product cannot be accepted. The study results shows that there is not significant positive relationship among the Sales, PAT and CSR. There are many other factors that have also impact on the financial performance of the companies
To analyse the marketing channels used by Fieldays to communicate information to the public
Get PDFThe following research report examined the marketing channels used to communicate information to the public in the 2017 Fieldays. Literature was used to provide a background into the agricultural industry, event industry, marketing, and marketing channels that assisted in supporting the findings of the research. This framework provided a brief outline that assisted in providing the understanding of the marketing channels used by the Society. The research for the report was gained through surveys and interviews. Once identified, the channels were analysed against literature to determine the effectiveness of the channels in regards to communicating information to the public, and raising awareness of the Fieldays event
How to increase sales at Z energy
Get PDFIn this report, different tips and techniques are discussed to increase sale and profit in gas station industry. It also reveals the weak and strong areas of Z energy and status of company in the market. Standards were used to check the gas station preference of people in Waikato. The quantitative method was used to survey people. The total number of survey done in Hamilton, Huntly and Cambridge were 220. The questionnaire consists of 10 question which include introductory and main question. The positive Co relation was found between all the gas station but there is a strong Co relation between BP and Z energy. The Z energy is providing good services to the customers, but it need to introduce the new fuel which is 98 to stay in competition and it also need to decrease the prices of fast products such as energy drinks, pies and water bottles. There are some Strategic and operational changes require to make new customers. The finding will help in increasing the customer visit in the store but at the same time it will cost some money to the organisation
Best strategies for increasing customer base
Get PDFThe operation of small-scale businesses has become increasingly important in New Zealand within the past decade. Several government programs have led to a push towards self-owned entrepreneurial endeavours throughout the country. One of these small businesses, is in Hamilton, New Zealand. After observations, it was noted that there was an extreme need for a new strategic approach to increase the customer base at SPP which would lead to an eventual increase in profit. In order to prevent further loss of business, this project used literature review outlining the important processes and operations involved in small-businesses centered around fresh produce, mixed research methods which was made up of both qualitative and quantitative parts, and lastly data analysis, to compile a list of best strategies tailored to SPP. These strategies consisting of pricing and promotion, waste management systems, customer retention techniques, and partnerships, can be implemented by SPP management to observe a notable increase in business and overall profitability
Concert Premiere of The Quest (Musical Director and Arrangements), Hamilton Gardens Arts Festival 2017
No full textArrangements of songs and musical direction of singers and band for the concert premiere of The Quest, written by Chris Williams, at the Hamilton Gardens Arts Festival, 23 February 2017
Performance of Embers and Wine, International Piano Day
Get PDFPerformance of Embers and Wine, composed by Jeff Wragg, for the 2017 Opening Concert for International Piano Day, at Creative Waikato and Miltons Canteen, Wednesday 29 March 2017
Suspended Time
Get PDFSuspended Time is a composition for solo piano, written for the 2017 Opening Concert for International Piano Day, at Creative Waikato and Miltons Canteen, Wednesday 29 March 2017