Recherche académique à emlyon business school
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Conceptualization and Measurement of Voice Interaction Usability : The Development of Cooperative Principle Theory for Smart Product Use
International audienceThe usability of voice interaction is critical for consumers to have a satisfactory experience when interacting with voice-controlled smart products. However, voice interaction from the user’s perspective is underresearched and there are no existing scales to measure voice-interaction usability. This study uses a mixed methods approach to explore the construct of voice-interaction usability and establish a scale that can be used for measuring it. We first developed voice-interaction usability dimensions based on user reviews by using a coding technique that stems from grounded theory and then set up a classification of voice-interaction usability with five dimensions and 13 subdimensions based on cooperative principle theory. After developing the multilevel dimensions, we collected and examined multiple rounds of survey data to develop and validate a voice-interaction usability scale. This study enhances cooperative principle theory by extending the four-principle framework, developing the subdimensions of the framework in the human-machine voice-interaction context, and operationalizing the dimension concepts by developing the associated scales. The voice-interaction usability scale not only contributes to research on users’ behavior and experience with voice-controlled smart products but also provides insights to improve the design of voice-interaction functions.<br/
Mapping Religion, Spirituality, and Sexuality in Consumer Research
International audienceReligions and spiritual movements have specific doctrines related to sexuality that prescribe (mandate or encourage) or proscribe (forbid or discourage) numerous forms of sex-related consumer behavior. These norms create conditions of privilege or discrimination, stigma, oppression, and marginalization for specific sexual identities. Following recent calls for intersectional consumer research, in this chapter we look at the specific manners in which religious/spiritual doctrines can affect consumer sexuality. We analyze the theologies of sexuality of a religion characterized by strong central institutions, Roman Catholicism, and a more loosely organized religious movement, Wicca, to discuss their broader role in shaping consumer sexual behavior and identities. We then provide a mapping of the various manners religion/spirituality and sexuality intersect in consumer research and suggest future avenues of inquiry at this intersection. While most consumer research on sexuality on one hand, and on spirituality and religion on the other hand, have so far evolved without intersecting, the times are ripe for work taking into consideration the mutual influences religion and sexuality have on marketplace structures and consumers’ lives.<br/
Confiance en métacognition - Jugements de type 3 dans le contexte de décisions perceptuelles
The ability to form judgments about one's own cognitive abilities, known as metacognition, has been extensively studied recently. Metacognitive judgments are not always accurate, but the extent to which individuals can evaluate the quality of their own metacognition remains unclear. To explore this ability, termed meta-metacognition, we present here two experiments. Observers were asked to judge which of two perceptual decisions was more likely to be correct (a metacognitive choice) and to evaluate their confidence in such choices (a meta-metacognitive judgment). By collecting confidence ratings after each perceptual decision and evaluating how individuals make probabilistic inference in a separate task, we demonstrated two key empirical findings. First, meta-metacognitive judgments predicted the quality of metacognition beyond the information that can be optimally extracted from perceptual confidence. Second, participants' metacognitive choices contradicted their ratings of perceptual confidence in nearly 25% of cases, and when this occurred, their metacognitive accuracy mostly improved
“We don’t want to be accused of being feminists” : A gender equality measure for leadership positions and the perpetuation of patriarchal arrangements
International audienceThis article seeks to understand the effects produced by a gender equality measure founded on a career-advancement approach to equality, by scrutinising a managerial control process introduced by the women’s network of a large SBF120 firm to promote women’s representation in leadership positions. Through a qualitative study, and drawing on the work of Acker, we uncover the mechanisms through which action designed to bring more women into leadership positions sustains, and masks, the perpetuation of the surrounding inegalitarian structure. We show that the assumptions underlying such processes – approaching equality through the ideas of career advancement and a better work/life balance for women, and as good for financial performance – reflect patriarchal arrangements – the male worker pursuing self-maximisation, women as complementary to men, women as the principal subjects of reproductive work. Those patriarchal arrangements are then perpetuated through the effects of the related managerial control process. We highlight how it is difficult for the women heading this process to escape the career-advancement view of equality, because it is entrenched in organisational and societal structures that place constraints on the design of the control system. We thus contribute to the accounting literature on gender equality measures 1/ by underlining that the measure studied cannot challenge the status quo because it is constructed by, and locked into, a patriarchal, elitist arrangement; 2/ by arguing that a managerial control process intended to advance women’s representation in leadership positions creates a “blind spot” in the gender equality measure; 3/ by uncovering the “destructive power” of a managerial control process, which lies in its tendency to sap any possibility of understanding the problem structurally, but also in its propensity to wipe out the ability to imagine alternative ways of living and working that differ from the patriarchal arrangements on which our social order is founded.<br /
Financing Green Entrepreneurs Under Limited Commitment
International audienceRisk-averse entrepreneurs interact with financiers to fund their projects. Projects can be operated under green or dirty technologies. We explore the role of limited commitment in determining the adoption of green technologies when governments enact carbon taxes and/or directed investment subsidies. We show that entrepreneurial (respectively, financier) limited commitment makes it more (less) costly for governments to encourage green technology adoption. Because green technologies are still at an early stage, the cash flows they generate are back-loaded. Entrepreneurial limited commitment forces consumption to increase over time, thereby undermining risk-sharing and making dirty technologies more attractive. By contrast, under financier limited commitment, the possibility that front-loaded dirty technologies become obsolete forces consumption to decrease over time, thereby impairing risk-sharing and making green technologies more attractive. We also show that carbon taxes (directed technology subsidies) are more cost-effective when entrepreneurs (financiers) display limited commitment.<br /
Dynamics of influence within the audit regulatory space : Role-playing and the rise of cynicism
International audienceThe European Commission (EC) conducted a major reform of statutory audit between 2010 and 2014, with the primary aim of improving competition in the market. The Big 4, who were targeted by this reform, were strongly opposed to it. The present study employs the typology of Oliver (1991) and the “presentation of self” theory developed by Goffman (1956) to identify the strategic responses employed, frontstage and backstage, by the regulator (EC) and the regulatees (Big 4) to influence the outcome of the reform. The results reveal that passive strategic responses tend to take place frontstage, while active and aggressive strategies generally take place backstage. This work also reveals the incursion of the neoliberal model into the European regulatory arena, and allows us to characterize the Big 4 as cynical actors defending a commercial logic.<br /
« L’indépendance » en question : La construction d’une autonomie relative des organisations nucléaires face au politique en France (1986-2006)
International audienceThis article examines the evolution of organizations under public control within the nuclear sector in France, from the establishment of the first structures overseeing nuclear operations to the adoption of the Nuclear Transparency law that created a formal agency (1973-2006). Drawing on archival research from the Ministry of Environment, as well as interviews, it focuses particularly on organizational reforms – whether implemented or abandoned – that were developed in response to the Chernobyl accident in 1986. The article demonstrates the extent to which these projec ts are based on divergent governance models and describes the differing interpretations of the concept of “independence” of the regulator, illustrating how various actors understand the role of politics in nuclear decisions. The initial “technopolitical” model was characterized by strong executive control over nuclear decisions and, during the period studied, it gradually gave way to a new governance model in which political actors become more distant from regulatory roles and nuclear organizations, both operators and regulators, become more autonomous. The article explores the conditions that were necessary for this relative autonomy to emerge and addresses the impact on public actors’ capacity to control nuclear facilities and the executive’s ability to challenge established governance arrangements.Cet article étudie l’évolution de l’organisation du contrôle public de la filière nucléaire, de la création des premières structures supervisant l’exploitation des installations nucléaires jusqu’à l’adoption de la loi sur la transparence nucléaire créant une agence formelle (1973-2006). Fondé sur un travail d’archives du ministère de l’Environnement, ainsi que sur une enquête sur entretiens, il retrace, tout particulièrement, les différents projets – réalisés ou abandonnés – de réforme organisationnelle du contrôle entrepris à la suite de l’accident de Tchernobyl en 1986. L’article montre à quel point ces projets reposent sur des modèles divergents de gouvernement du secteur et décrit les sens disparates de « l’indépendance » du régulateur qui s’affrontent, lesquels constituent une entrée heuristique dans les conceptions du rôle du politique dans les décisions nucléaires portées par divers acteurs. En partant d’un modèle « techno-politique » doté d’un fort contrôle de l’exécutif sur les décisions nucléaires, un nouveau modèle de gouvernement se construit progressivement au cours de la période, dans lequel les acteurs politiques sont mis davantage à distance des espaces de régulation du secteur, au profit d’une autonomie renforcée des organisations nucléaires (exploitantes et de contrôle). L’article interroge les conditions de possibilité de cette autonomie relative et aborde certains de ses effets, en particulier sur les modalités de contrôle des installations ainsi que sur la capacité de l’exécutif à remettre en cause les arrangements établis autour de la régulation des activités nucléaires.<br /
Unexpected opportunities in misspecified predictive regressions
International audienceThis article documents surprising learning patterns that can occur under model misspecification. An agent resorts to predictive regressions and fails to take into account autocorrelation in the dependent variable. Remarkably, when the dependent and independent variables are uncorrelated, we find cases for which the resulting out-of-sample is well above zero, which benefits the agent, in spite of the erroneous model. We refer to them as instances of unexpected opportunity. When both variables exhibit high levels of persistence, we reveal the existence of counter-intuitive configurations for which the increases when the absolute correlation between the series decreases. Our theoretical results are confirmed by extensive simulations and complemented by an empirical exercise of equity premium prediction for which we use 15 predictors commonly referenced in the economic literature.<br /
A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption
International audienceThis article aims to explore the supply chain (SC) resilience capabilities of firms, focusing on their ability to respond to the COVID-19 pandemic disruption. Based on two cases each in the pharmaceutical and mineral water industries, this article identifies various strategies managers mobilized to tackle SC disruptions during the COVID-19 pandemic. This article contributes to theory through a proposed double-helix framework showing the dimension of disruptions and the capabilities concept to mitigate COVID-19. In addition, an in-depth investigation of the perceived importance versus actual SC resilience capabilities deployed is discussed and validated with practitioners. The findings of this article also address a critical gap in the SC operations management literature and provide a practical approach for managers to better manage future pandemic disruptions.<br /
Financial Stability : A Scientometric Analysis and Research Agenda
International audienceThe study of financial stability is a highly expansive and significant area of academic inquiry. However, traditional literature reviews are often constrained in their scope as they tend to provide fragmented insights from a subset of the overall corpus of financial stability. In order to bridge this existing knowledge gap, the objective of this study is to undertake a comprehensive review on a large scale, with the aim of offering an up-to-date analysis of the performance and intellectual framework concerning the broad concept of financial stability. The present study undertakes a comprehensive examination of the existing body of literature on financial stability, employing a scientometric survey methodology to analyze scholarly research in this field. The study proposes a research agenda based on two prominent developments identified in the field: systemic risk and macroprudential policy. These findings highlight the importance of conducting additional studies on how various factors affect the sustainability of financial security and risk, such as the financial hazards associated with climate change. There is also an emphasis on macroprudential policy and its possible role in preserving financial security. To maintain macroeconomic stability, we recommend that macroprudential policy should be employed to deal with systemic risk and the credit/financial cycle. We recognize the need for further research into the proper calibration of macroprudential instruments and the limited empirical evidence on the effectiveness of macroprudential regulation. To fully grasp the dynamics at play between climate change, financial stability, and macroprudential policy, the article concludes with a need for a multidisciplinary approach.<br/