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Appréciation de la performance sociale de l’entreprise par les employés, adéquation employé-organisation en matière de valeurs et d’objectifs, satisfaction au travail et intention de quitter son emploi
No full textInternational audienceRecent research in the domain of corporate social responsibility (CSR) has underlined the importance of moving away from an institutional perspective of CSR towards research at the micro-level. Such calls have insisted on the necessity of a developing a deeper, and more nuanced understanding of its impacts and mechanisms at the individual level. This paper addresses this issue by focusing on the nexus between how employees judge their companies’ actual CSR performance and how that judgement can affect individual, micro-level outcomes such as job satisfaction and turnover intentions. We study this by a consideration of how perceived fit between employees and their organization mediates the relationship between perceived corporate social performance (CSP) on the one hand, and job satisfaction and turnover intentions on the other
Omni-channel retailing: exploring how retailers interweave touch points
No full textInternational audienceTo compete in the age of omni-channel retailing, retailers are engaged in designing and implementing solutions that aim at " creating intersections " across touch points. They intend at interweaving touch points so that consumers can easily switch from one to another – either from web to store or from store to web. The deployment of these solutions is complex and retailers wonder how to better address this issue. The academic literature does not provide many answers to this question of deploying omni-channel interweaving solutions across digital and physical touch points as the latter have neither been identified nor classified. In this context, this research aims at improving the understanding of omni-channel retailing by (1) inventorying the omni-channel interweaving solutions presented in the literature, (2) carrying out a multiple case-study of six French retailers on the basis of 49 direct observations within different physical stores, six observations of websites and six observations of mobile applications, which allows to examine two research questions: (RQ1) Considering the possible omni-channel interweaving solutions, how do retailers use them and interconnect touch points? (RQ2) To what extent is the retail store design reconsidered in order to integrate these omni-channel interweaving solutions? The results provide preliminary support for (1) a preference for web/mobile-to store services compared to store-to-web/mobile solutions; (2) for five motives – utilitarian, hedonic, relational, informational and economic – for the use of these solutions; (3) differentiated ways of considering these solutions in the retail store design and e-retail store design
The challenges of radical innovation in Iran: Knowledge transfer and absorptive capacity highlights — Evidence from a joint venture in the construction sector
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Another failed M&A: misaligned business models as culprit
No full textInternational audiencePurpose Literature on business models (BMs) has grown ve ry rapidly since the beginning of the twenty-first century, and although the theoretical and empirical literature has developed significantly, the number of practical and management-oriented studies remains relatively low. A recent debate in the field has focused on the definition of BM invariants: sensing customer needs, creating customer value, sustaining value creation and monetizing value. Extant empirical studies have mainly focused on multinational enterprises (MNEs) and successful BMs; however, this study concentrates on the failure of BMs in the case of small and medium enterprises (SMEs). An important source of a BM’s failure is the misalignment between MNE and SME involved in an acquisition. Design/methodology/approach Looking through the lens of the four BM constants, the aim of this study is to examine the case of the acquisition Domestic Heating (an SME) by Ventilair (an MNE). Findings Although both separate entities were achieving good results and each had a specific BM, the acquisition produced poor results mainly due to the misalignment of the two BMs. The findings lead the authors to make recommendations to practitioners on avoiding BM misalignment during an acquisition. Originality/value The authors encourage practitioners to enhance communication, promote organizational experiments, acknowledge specificities of both entities, foster employee commitment and ensure homogeneity in IT system usage
Channel design to enrich customers’ shopping experiences: synchronizing clicks with bricks in an omni-channel perspective - the Direct Optic case
No full textInternational audiencePurposeThe purpose of this research is two-fold: (1) to investigate the challenges e-tailers are confronted with when synchronizing clicks with bricks into an omni-channel perspective and (2) to shed light on the possible ways to overcome these challenges in order to successfully implement an omni-channel strategy.Design/methodology/approachTo answer our research questions, we draw on an in-depth longitudinal case study conducted within the French on-line eyewear retailer Direct Optic from January 2013 to March 2015. From an ethnographic perspective, we document the evolution of the retailing company’s decisions and processes as they moved towards defining and implementing an omni-channel strategy. Research was carried out using primary (1500+ hours of participant observation and 118 interviews) and secondary data sources. A conceptualizing content analysis was conducted both manually and with NVivo software.FindingsFirst, our results show that the challenges faced in shifting to omni-channel strategy are so numerous and so engaging that, de facto, it is impossible to evolve directly from a multi-channel, siloed strategy to an omni-channel strategy without any transition. Second, throughout this transformative process, our result show that the challenges faced by the company evolved gradually in terms of scope and priority, and can be categorized into two main categories: the strategy-related challenges (organizational, cultural, managerial, marketing and resources) which were the highest priority in the first stage and the development-related challenges (retailing mix, information systems and CRM) which became the highest priority during the second stage.Research limitations/implicationsWe emphasize the importance of carefully orchestrating how strategy-related and development-related challenges are addressed as, for retailers engaged in going omni-channel, this involves a complete transformation of their configuration.Originality/valueOur study contributes to channel management and retailing research by (1) deepening the conceptualization of multi-, cross- and omni-channel retailing, (2) exploring the nature, importance and sequence of the strategy-related challenges and development-related challenges when shifting to an omni-channel strategy, and (3) providing insights into how successfully navigating the transformative process to be omni-channel requires investigating different possible solutions, and further testing and re-testing them, before deploying the appropriate ones. Up to our knowledge, it is one of the first studies to empirically investigate the challenges of an e-tailer when moving towards an omni-channel strategy
Beneficiary contact and innovation: The relation between contact with patients and medical innovation under different institutional logics
No full textInternational audienceThe recent policy agenda to enhance translational research in biomedicine emphasizes the need to promote interactions among all the actors involved in the medical innovation process. While patients are generally acknowledged to be a critical source to facilitate medical innovation, there is little empirical evidence on the relation between direct contact with patients and medical innovation. Drawing on organizational psychology and institutional theory research, we propose that contact with beneficiaries is likely to enhance scientists’ propensity to engage in innovation activities, and that the intensity of this relation is contingent on the institutional setting in which actors are embedded. Our study is based on a large-scale survey of biomedical scientists in Spain. Our findings show an inverted U-shaped relationship between contact with patients and participation in medical innovation. We also observe that the effect of contact with patients varies depending on the institutional logic in which scientists are embedded: our results show that the positive relation between contact with patients and innovation is particularly pronounced for scientists who are embedded in a science logic compared to a care logic
International Variations in the Impact of Perceived Entrepreneurial Ability and Actual Ability on Entrepreneurial Activities
No full textInternational audiencePerceived entrepreneurial ability and high actual ability impact entrepreneurial activities, irrespective of the stage of development of the economy, but the joint impact of perceived entrepreneurial ability and high actual ability is not systematic across economies
L’agriculture biologique contribue-t-elle au bien-être ?
No full textInternational audienceThrough a case study of a producer association of organic fruit and vegetables in the Loire Valley Region of France (Loire Ocean Bio), this article proposes several approaches for understanding the potential links between organic farming and health and well-being. In the cases encountered by the authors, the classic utilitarian approach used by economists regarding health and well-being does not prove very useful in analyzing these links. Multidimensional measurements of the determinants of health and well-being, such as those proposed by Stiglitz report (Stiglitz, Sen and Fitoussi, 2009), prove to be better suited in this matter. Using their framework, this article highlights the finding that there appears to be a mutually reinforcing relationship between organic agriculture and health and well-being. That is to say, on certain points, organic agriculture helps to improve the quality of life in the region concerned, while at the same time the interests of health and well-being are of a central concern to organic producers.A travers l’étude de cas d’une association de producteurs de fruits et légumes biologiques en Pays de la Loire (Bio Loire Océan), cet article propose quelques pistes pour appréhender les liens potentiels entre agriculture biologique et bien-être. Dans les cas rencontrés par les auteurs, l’approche utilitariste des économistes du bien-être se révèle peu utile pour analyser ces liens. Les mesures multidimensionnelles des déterminants du bien-être, telles que celle proposée par le rapport Stiglitz (Stiglitz, Sen et Fitoussi, 2009), s’avèrent plus opérationnelles en la matière. S’appuyant sur cette grille de lecture, l’article met en évidence le fait que ce lien est dual. S’il est possible de dire que, sur certains points, l’agriculture bio favorise la production de capabilités et la qualité de vie sur le territoire considéré, il apparaît également que la recherche de bien-être est au coeur du projet politique des producteurs rencontrés
How do capital structure and economic regime affect fair prices of bank's equity and liabilities?
No full textInternational audienceThis paper considers the capital structure of a bank in a continuous-time regime-switching economy. The modeling framework takes into account various categories of instruments, including equity, contingent convertible debts, straight debts, deposits and deposits insurance. Whereas previous researches concentrate on the determination of the capital structure that maximizes shareholders' equity, this work focuses on the fair pricing of liabilities that ensures no cross-subsidization among stakeholders. This is discussed in a case study where the bank's EBIT is modeled by a four-regime process and is fitted to real market data. A numerical analysis reveals that convertible debts can significantly reduce the cost of deposits insurance and straight debts as well as probabilities of bankruptcy. Although it is found that the risk of dilution for shareholders is important, paradoxically, a high conversion rate for the contingent convertible debt, compensated by a low interest cost before conversion, can delay this dilution. Finally, we find that in case of change of economic regime, there exists an optimal capital structure from the shareholder's perspective
A model for interest rates with clustering effects
No full textInternational audienceWe propose a model for short-term rates driven by a self-exciting jump process to reproduce the clustering of shocks on the Euro overnight index average (EONIA). The key element of the model is the feedback eect between the absolute value of jumps and the intensity of their arrival process. In this setting, we obtain a closed-form solution for the characteristic function for interest rates and their integral. We introduce a class of equivalent measures under which the features of the process are preserved. We infer the prices of bonds and their dynamics under a risk-neutral measure. The question of derivatives pricing is developed under a forward measure, and a numerical algorithm is proposed to evaluate caplets and oorlets. The model is tted to EONIA rates from 2004 to 2014 using a peaks-over-threshold procedure. From observation of swap curves over the same period, we lter the evolution of risk premiums for Brownian and jump components. Finally, we analyze the sensitivity of implied caplet volatility to parameters dening the level of self-excitation