Library and Information Research (LIR)
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    551 research outputs found

    PUGH, Lyndon. Change management in information services. 2nd ed. Aldershot: Ashgate, 2007.

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    CRAVEN, J. (ed.) Web Accessibility: practical advice for the library and information professional. London: Facet Publishing. 2008.

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    Ask Live! UK public libraries and virtual collaboration

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    Ask A Librarian, the UK public library digital reference service, has been piloting LSSI\u27s Virtual Reference Toolkit. The pilot, managed by Ask administrator Co-East, went live to public users in May 2003 and will continue through September 2003. The pilot objectives include not only an evaluation of the software and support offered by LSSI, but also the eventual integration of the chat component with the main web-form service, and the implications for uptake and sustainability. This article combines a report of the largely positive initial findings of the pilot with an overview of digital reference service and UK public libraries

    Evaluating electronic information services: a toolkit for practitioners

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    As the eVALUEd project reaches the end of its research phase, this article seeks to inform practitioners about the development of the online toolkit which will provide help with the evaluation of Electronic Information Services (EIS). The background to the project and research results are described in order to set in context the development of the toolkit and its content. While the project stems from the Higher Education sector, it is hoped that many of the tools will be transferable to other sectors

    Teesside University: impact of library support provided to University students based at local partner college

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    At the University of Teesside, we investigated the role of Library & Information Services (L&IS) in supporting University students based at 7 local partner colleges. The arrangement with partner colleges is an important one for the University (QAA, 2001, paras 25-30) and University students and staff at partner colleges are entitled to become full borrowers at the University Learning Resource Centre (LRC)

    University of Warwick: impact of the Library on the research process

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    Information acquisition and exchange withing cryptozoological virtual communities

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    Thanks to Computer-Mediated Communication (CMC) offered by the internet, people are now able to seek out others with similar interests, views or occupations and communicate with them online. We can read each other\u27s views or data, regardless of our geographical location. We can communicate \u27live\u27 (such as in internet relay chat) or without having to be simultaneously present (via newsgroups, email discussion lists or message boards). In recent years, established groups of individuals ranging from a handful to hundreds or even thousands have been engaged in regular CMC with each other. This phenomenon has come to be known as \u27virtual communities\u27. I have been researching the nature of virtual communities and how their members acquire and exchange information. The communities in my study are all related to one specific discipline: cryptozoology - the investigation of mythical animals such as Bigfoot and the Loch Ness Monster

    A study measuring the effectiveness of outreach work, as a means of increasing public library use and social inclusion in order to meet Public Service Agreement targets

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    In April 2002,Warrington Borough Council entered into a three year Local Public Service Agreement aimed at improving public services throughout the Borough.Warrington Library, Museum and Archives\u27 involvement was to increase the number of issues, visitors and newly registered members to libraries in six socially deprived wards - creating the outreach post of Service Development Officer to carry forward strategic plans. At the end of the agreement, an evaluative case study was undertaken to measure the effectiveness of outreach work as a means of increasing public library use and social inclusion by using methodological triangulation. The findings confirmed the success of meeting the targets and support for the Service Development Officer post which has been permanently mainstreamed by Warrington Library, Museum and Archives Service and contributed to the development of a model to measure future projects

    Libraries and e-learning: be inspired by INSPIRAL

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    In 2001, the JISC-funded study INSPIRAL (INveStigating Portals of Information Resources And Learning) examined the non-technical, institutional issues involved in linking digital library resources and services with VLEs in UK HE. The findings of INSPIRAL include the stakeholder communities\u27 vision for the future, potential barriers to implementation, and factors in support of successful linkage. Four UK HE case studies provide preliminary exemplars of good practice

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