Evidence Based Library and Information Practice (Journal)
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Model Correlates Many Factors to Undergraduates’ Perceived Importance of Library and Research Activities, but Low Explanation Power Suggests More Research Needed
No full textA Review of:
Soria, K. M. (2013). Factors predicting the importance of libraries and research activities for undergraduates. Journal of Academic Librarianship, 39(6), 464-470.
Objective – The purpose is to analyze characteristics and perceptions of undergraduate students to determine factors that predict the importance of library and research activities for the students.
Design – Student Experience in the Research University (SERU) survey questionnaire.
Setting – Nine large, public, research universities in the United States of America.
Subjects – 16,778 undergraduates who completed the form of the survey that included the academic engagement module questions.
Methods – The researcher used descriptive and inferential statistics to analyze student responses. Descriptive statistics included coding demographic, collegiate, and academic variables, as well as student perceptions of the importance of library and research activities. These were used in the inferential statistical analyses. Ordinary least squares regression and factor analysis were used to determine variables and factors that correlated to students’ perceptions of the importance of libraries and research activities.
Main Results – The response rate for the overall SERU survey was 38.1%. The results showed that the majority of students considered having access to a “world-class library collection,” learning research methods, and attending a university with “world-class researchers” to be important. The regression model explained 22.7% of variance in the importance students placed on libraries and research activities; factors important to the model covered demographics, collegiate, and academic variables. Four variables created in factor analysis (academic engagement, library skills, satisfaction with libraries and research, and faculty interactions) were significantly correlated with the importance students placed on libraries and research activities. The most important predictors in the model were: student satisfaction, interest in a research or science profession, interest in medical or health-related profession, academic engagement, and academic level.
Conclusion – Based on the results of this study, librarians should be able to tailor their marketing to specific student groups to increase the perception of importance of libraries by undergraduates. For example, more success may be had marketing to students who are Hispanic, Asian, international, interested in law, psychology or research professions as the study found these students place more importance on libraries and research activities than other groups. These students may be targeted for being peer advocates for the libraries. Further research is suggested to more fully understand factors that influence the value undergraduate students place on libraries and find ways to increase the value of libraries and research activities for those demographic groups who currently rate the importance lower
McClure and Samuels’ Study on Information Sources Used for Decision Making and the Connection to Organizational Climate Still Resonates Today
No full textA Review of:
McClure, C. R., & Samuels, A. R. (1985). Factors affecting the use of information for academic library decision making. College & Research Libraries, 46(6), 483-498.
Abstract
Objective - To investigate the use of information sources for decision making within academic libraries; specifically looking at what sources of information are used, whether information use is related to organizational climate, and what organizational factors lead to optimal information use in decision making.
Design - Cross-sectional survey on a random sample of libraries.
Setting - 18 medium to moderately large academic libraries from across the United States.
Subjects - 356 academic librarians holding a variety of positions and levels of responsibility within their organizations.
Methods - A questionnaire was mailed to participants in order to measure relationships between four main variables: information acquisition, information dissemination, information evaluation, and library climate. All instruments were validated and tested for reliability. Participants were given 10 library decision situations to consider, together with a list of potential information sources to inform the decision, and then choose which information source they would use primarily in each situation. Participants’ perception of their library climate was measured with five scales covering innovation, support, freedom, democratic governance, and esprit.
Main Results - The study found that academic librarians prefer internal sources of information, such as interpersonal communication with library staff, and library committees, for making decisions. However, paraprofessional staff members were not seen as meaningful sources of information within this grouping. The participants rarely chose to consult external information sources, such as other professionals outside of the library, or library users. Information sources such as conducting research, continuing education, past experience, or personal opinion were not found to be important to the participants’ decision making. Written documents such as articles, books, and brochures were also seldom used. Democratic governance was the organizational climate dimension found to be most closely linked to information dissemination.
Conclusion - The authors conclude that the study suggests that academic librarians are not using a full complement of information sources to assist with their decision making, and that the “information that is used tends to be ‘opinion-based’ rather than empirically based” (p. 495). Proximity of information plays a role, with information that is closer and easier to obtain being used more frequently. The authors strongly stress, with concern, that, “current academic library decision-making processes encourage ineffective activities since they preclude or limit clientele input, empirical research, and additional environmental input” (p. 495)
Understanding Patterns of Library Use Among Undergraduate Students from Different Disciplines
No full textAbstract
Objective – To test whether routinely-generated library usage data could be linked with information about students to understand patterns of library use among students from different disciplines at the University of Huddersfield. This information is important for librarians seeking to demonstrate the value of the library, and to ensure that they are providing services which meet user needs. The study seeks to join two strands of library user research which until now have been kept rather separate – an interest in disciplinary differences in usage, and a methodology which involves large-scale routinely-generated data.
Methods – The study uses anonymized data about individual students derived from two sources: routinely-generated data on various dimensions of physical and electronic library resource usage, and information from the student registry on the course studied by each student. Courses were aggregated at a subject and then disciplinary level. Kruskal-Wallis and Mann Whitney tests were used to identify statistically significant differences between the high-level disciplinary groups, and within each disciplinary group at the subject level.
Results – The study identifies a number of statistically significant differences on various dimensions of usage between both high-level disciplinary groupings and lower subject-level groupings. In some cases, differences are not the same as those observed in earlier studies, reflecting distinctive usage patterns and differences in the way that disciplines or subjects are defined and organised. While music students at Huddersfield are heavy library users within the arts subject-level grouping arts students use library resources less than those in social science disciplines, contradicting findings from studies at other institutions, Computing and engineering students were relatively similar, although computing students were more likely to download PDFs, and engineering students were more likely to use the physical library.
Conclusion – The technique introduced in this study represents an effective way of understanding distinctive usage patterns at an individual institution. There may be potential to aggregate findings across several institutions to help universities benchmark their own performance and usage; this would require a degree of collaboration and standardisation. This study found that students in certain disciplines at Huddersfield use the library in different ways to students in those same disciplines at other institutions. Further investigation is needed to understand exactly why these differences exist, but some hypotheses are offered
Content Analysis of Reference Transactions Provides Guidance Regarding Staffing of Library Service Points
No full textA Review of:
Bishop, B. W., & Bartlett, J. A. (2013). Where do we go from here? Informing academic library staffing through reference transaction analysis. College & Research Libraries, 74(5), 489-500.
Objective – To identify the quantity of location-based and subject-based questions and determine the locations where those questions are asked in order to inform decision-making regarding optimal placing of staff.
Design – Content analysis of location-based and subject-based reference transactions or transcripts collected using LibStats at 15 face-to-face (f2f) service points and via virtual services.
Setting – Virtual and f2f service points at University of Kentucky (UK) campus libraries.
Subjects – 1,852 location-based and subject-based reference transactions gathered via a systematic sample of every 70th transaction out of 129,572 transactions collected.
Methods – Using LibStats, the researchers collected data on location-based and subject-based questions at all service points at UK Libraries between 2008 and 2011. The researchers eliminated transcripts that did not include complete data or questions with fields left blank. If all question fields were properly completed, identification and coding of location-based or subject-based questions took place.
Usable transcripts included 1,333 questions that contained sufficient data. For this particular content analysis only the question type, reference mode, and location of question were utilized from the data collected. Unusable transactions were removed prior to content analysis, and reliability testing was conducted to determine interrater and intrarater reliability. Interrater reliability was high (Krippendorff’s alpha = .87%) and intrarater reliability was acceptable (Cohen\u27s kappa = .880).
Main Results – From the usable transcripts, 83.7% contained location-based questions and 16.3% were subject-based, and a little over 80% of location-based questions and 77.2% of subject-based questions were asked face-to-face (f2f). Of the location-based questions, 11.5% were directional questions and many of these questions were related to finding places inside the libraries. “Attribute of location” questions related to library services and resources, such as finding an item, printing, circulation, desk supplies, and computer problems, made up 72.8% of total question transactions. Researchers found that subject-based questions were difficult to categorize and noted that other methods would be needed to analyze the content of these questions. Professional librarians and library staff are better equipped to answer these questions, and the location where the question asked is irrelevant. The researchers addressed the issue of where questions were asked by recording the reference mode (chat, e-mail, phone, or f2f) and location service point at UK Libraries. Overall, 79% of questions were asked f2f, rather than via chat or e-mail. Researchers think that this is due to a lack of marketing efforts regarding those services, noting that most questions were asked in the system’s large main library, which also receives the most subject-based questions.
Conclusion – This study can inform the UK Libraries system as to where their resources are most needed and allow for more strategic decision-making regarding staffing. The study could also prompt development of a mobile application to answer location-based questions, though more investigation is needed before moving forward with development of a mobile app. Due to the findings of this study, UK Libraries will deploy their professional library staff to locations where subject-based questions were most frequently asked. Because staffing of libraries is one of the “most expensive and valuable resources,” academic libraries can use this method to validate their current staffing strategies or justify the allocation of staff throughout their systems (p. 499)
Plagiarism Curricula May Reduce Need for Punitive Plagiarism Education
No full textObjective – To describe the development and implementation of two courses designed to help university students avoid plagiarism.
Design – Quantitative and qualitative analysis.
Setting – A university in the United Kingdom.
Subjects – An unknown number of university students who took a Plagiarism Awareness Program (PAP) course between 2008 and 2011, and approximately 3,000 university students enrolled in a Plagiarism Avoidance for New Students (PANS) course delivered via a virtual learning environment (VLE) between October and December 2012. The authors attempted to collect rates of continued plagiarism among students who had taken plagiarism education courses. The authors also surveyed 702 university students about plagiarism in 2011.
Methods – Data collected from PAP participants informed revision of the authors’ approach to plagiarism education and led to development of the second course, PANS. At the end of the course, students completed a test of their knowledge about plagiarism. Authors compared scores from students who took a course supervised by a librarian to the scores from students who took the course independently.
Main Results – Students reported that many aspects of citation and attribution are challenging (p. 149). The authors discovered that 93% of students who completed the PANS course facilitated by a librarian in-person passed the final exam with a grade of 70% or higher, while 85% of students who took the same course independently, without a librarian instructor, in an online VLE scored 70% or higher (p. 155). The authors report that referrals of students who plagiarized declined significantly (p-value < 0.001) since the implementation of a plagiarism avoidance curriculum.
Conclusion – As reported by the authors, first-year university students require more extensive education about plagiarism avoidance. A university plagiarism avoidance program instructed by librarians reduces the total number of students caught plagiarizing and mitigates the need for punitive plagiarism education programs. In discussing the challenges and implementation of plagiarism awareness curricula, the authors contribute to the dialogue about effective approaches to addressing this critical issue in higher education