Evidence Based Library and Information Practice (Journal)
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Early Career Researchers Demand Full-text and Rely on Google to Find Scholarly Sources
A Review of:
Nicholas, D., Boukacem-Zeghmouri, C., Rodríguez-Bravo, B., Xu, J., Watkinson, A., Abrizah, A., Herman, E., & Świgoń, M. (2017). Where and how early career researchers find scholarly information. Learned Publishing, 30(1), 19-29. http://dx.doi.org/10.1002/leap.1087
Abstract
Objective – To examine the attitudes and information behaviours of early career researchers (ECRs) when locating scholarly information.
Design – Qualitative longitudinal study.
Setting – Research participants from the United Kingdom, United States of America, China, France, Malaysia, Poland, and Spain.
Subjects – A total 116 participants from various disciplines, aged 35 and younger, who were holding or had previously held a research position, but not in a tenured position. All participants held a doctorate or were in the process of earning one.
Methods – Using structured interviews of 60-90 minutes, researchers asked 60 questions of each participant via face-to-face, Skype, or telephone interviews. The interview format and questions were formed via focus groups.
Main Results – As part of a longitudinal project, results reported are limited to the first year of the study, and focused on three primary questions identified by the authors: where do ECRs find scholarly information, whether they use their smartphones to locate and read scholarly information, and what social media do they use to find scholarly information. Researchers describe how ECRs themselves interpreted the phrase scholarly information to primarily mean journal articles, while the researchers themselves had a much expanded definition to include professional and “scholarly contacts, ideas, and data” (p. 22).
This research shows that Google and Google Scholar are widely used by ECRs for locating scholarly information regardless of discipline, language, or geography. Their analysis by country points to currency and the combined breadth-and-depth search experience that Google provides as prime reasons for the popularity of Google and Google Scholar. Of particular interest is the popularity and use of Google Scholar in China, where it is officially blocked but accessed by ECRs via proxy services. Other general indexes, such as Web of Science and Scopus, are also popular but not universally used by ECRs, and regional differences again point to pros and cons of these services. Some specialized services are emphasized, including regional tools such as the China National Knowledge Infrastructure, as well as certain broad disciplinary resources, such as PubMed for its coverage of sciences and biomedical information.
Researchers report that ECRs participating in this study were less concerned about how they gained access to full-text scholarly information, only that they could access full-text sources. In particular, ECRs do not take much notice of libraries and their platforms, seemingly unaware of the steps libraries take to acquire and ensure access to scholarly information, while viewing physical libraries themselves primarily as study spaces for undergraduate students and not places for the ECR to visit or work. While ECRs occasionally acknowledge library portals and login interfaces, researchers found that these participants mostly ignored these, and that they found discovery services to be confusing or difficult.
Concerning social media use, participants identified 11 different platforms used but only ResearchGate was mentioned and used by participants from all seven countries represented. Social media tends to be used directly for keeping track of research trends and opinions and also the work specific researchers are publishing, and indirectly when referred to sites such as ResearchGate to find full-text of a specific article. Facebook, Twitter, and LinkedIn are used occasionally or moderately, but not universally. Researchers highlight regional differences of social media use in China, where ECRs are more likely to connect with other researchers and receive notifications when those researchers publish.
The study reports limited information ECRs’ use of smartphones for information seeking. About half of ECR participants reported use of their smartphone for discovering scholarly sources. The advantage smartphones provide includes near-ubiquitous Internet access and therefore the ability to access scholarly materials on the go, though ECRs are less likely to download or read full-text articles via their smartphones. The rate of adoption of smartphone use for scholarly materials varies by country.
Conclusion – Early career researchers access scholarly information in a wide variety of ways, with Google and Google Scholar as the preferred starting location, and with social media also proving useful. Ease-of-use and full-text availability are paramount concerns; the spread of open access materials helps fuel the availability of materials, and Google makes these easy to find. Though physical libraries are perceived to be of limited use, the digital access they provide to full-text scholarly sources is still vital even if ECRs do not make the connection between having that important access and the fact that libraries act as buyers and providers of acces
Medical Students in the United States Reveal Their Ideal Expectations to Help Planners of a New Library
A Review of:
Aronoff, N. (2016). Surveying medical students to gauge library use and plan for a new medical library. Medical Reference Services Quarterly, 35(2), 187-203. http://dx.doi.org/10.1080/02763869.2016.1152144
Abstract
Objective – To help plan for a new library by exploring student use of existing library services and identifying their priorities for the new space.
Design – Online survey, sent via email.
Setting – Medical school at a university in New York.
Subjects – 585 medical students.
Methods – The researchers emailed a 45-item online survey to all medical students enrolled at the school. Responses were anonymised and all questions were non-mandatory.
Main results – 27% of students (157 out of 585) took part in the survey by answering at least one question. The questions were categorised into the following six topic areas:
1. Use of space and expectations for the new library space: More than half of the participants (67%) indicated that they rarely or never came to the library during the academic year in question. Of the students who reported frequenting the library on a daily, weekly, or monthly basis, the majority indicated that they preferred independent study to group study. The following resources were ranked as very important for an ideal library space: sufficient electrical outlets, strong wireless connectivity, printing facilities, individual and quiet study spaces, comfortable seating, online resources, computers, windows/natural light, and group study spaces. Open-ended responses indicated that students desire close proximity to food and beverage services, large study tables to accommodate reading materials and technology, improved opening hours, and satisfactory bathroom facilities.
2. Where medical students study: Of the participants, one third of students reported studying at home, 21% chose to describe the physical characteristics of their place of study rather than name a place, 18% of students studied in multiple places, and 16% studied in the library. The remainder studied in another library, cafés, or other locations on campus. Online resource use was much higher than borrowing figures with the majority of students indicating that they had never borrowed a print book (77%), a reserve book (90%), or a DVD (96%). In addition, 92% indicated never consulting a print reference book. Online resources were used at least once a semester by 90% of students.
3. Resource use and expectations: Most students used lecture notes, presentations, websites, personal copies of books, clinical decision support tools, online tutorials or video content, electronic journal articles, recorded video or audio lectures, medical apps, electronic books, clinical practice guidelines, or pocket manuals or pocket guides. Print books from the library were the least exploited resources with only 13% of students reporting their use. 83% of students ranked online resources as the most important feature of an ideal library.
4. Equipment use and expectations for equipment and technology: In terms of equipment required for an ideal library space, 88% of students indicated printers, 78% computers, and 69% scanners. Therefore, easy access to electrical outlets and strong wireless connections were hugely important.
5. Services: Book or article requests were only sought monthly or once per semester by 18% and 7% of students respectively. More than half of students (54%) felt that assistance from a librarian was a very important or important feature of an ideal library space. However, 68% never consulted a librarian in the past and of those who did they did not do so frequently. In-person or email contact with a librarian was preferred over other methods of communication. 52% of respondents were not interested in training provided by the library. Of those who were, online and virtual training was preferred by 51% when compared to face to face instruction.
6. Additional Feedback: The vast majority of students (90%) indicated that they would be interested in using the library outside of the existing opening hours of 9:00a.m. to 5:00p.m., Monday to Friday. Regarding the overall library service, 53% of students were satisfied or very satisfied, 26% were neither satisfied nor unsatisfied, and 21% were unsatisfied or very unsatisfied. Lighting, electrical outlets, and having a place to get food and drink were also prioritized by students in this section of the survey.
Conclusion – The author concluded that since convenience was considered an important factor by students when choosing their place of study, the increased proximity of the new library should attract more students. In accordance with student preferences, both individual and group study spaces are planned for the new library. Sufficient electrical outlets and a glass façade increasing the amount of natural light will feature in the building. Core textbooks and reference books will be made available in a small area onsite despite the fact that this did not feature in the original plan. Computers and printers will also feature in the new library for students who require equipment to facilitate their study activities. A computer lab to accommodate 30 students will enable face to face instruction on library resources. A professional librarian will not be based at the new library. In-person services will be available at another library with sufficient staffing
User-focused, User-led: Space Assessment to Transform a Small Academic Library
Abstract
Objective – By collecting and analyzing evidence from three data points, researchers sought to understand how library spaces are used. Researchers have used results for evidence based decision making regarding physical library spaces.
Methods – Undergraduate researchers, sociology faculty, and librarians used mixed-methods to triangulate findings. Seating sweeps were used to map patrons’ activities in the library. Student-led focus groups discussed patterns of library use, impressions of facilities, and library features and services. The final step included a campus survey developed from seating sweeps and focus group findings.
Results – Seating sweeps showed consistent use of the library\u27s main level Learning Commons and upper level quiet spaces; the library’s multipurpose lower level is under-utilized. Students use the main level of the library for collaborative learning, socializing, reading, and computer use. Students use the upper level for quiet study and group work in study rooms. Focus group findings found library use is task-specific. For example, a student may work with classmates on a project using the main level Learning Commons during the day, and then come back at night to use the quiet floor for test preparation. Survey responses highlighted areas in which the library is deficient. For example, respondents cited crowdedness, noise levels, and temperature concerns.
Conclusion – These data offer empirical evidence for library space needs. Some data aligns with previous space studies conducted at this library: access to power outlets, lighting, noise, and an outdated environment. Evidence also supports anecdotal concerns of crowding, graduate students lacking designated study space, and the need for quiet study space away from group study space
Call for Submissions: “New Research in Collection Management and Development” at the 2018 American Library Association Annual Conference
No abstract
Academic Librarians at Institutions with LIS Programs Assert that Project Management Training is Valuable
A Review of:
Serrano, S. C. & Avilés, R. A. (2016). Academic librarians and project management: An international study. portal: Libraries and the Academy, 16(3), 465-475. http://dx.doi.org/10.1353/pla.2016.0038
Abstract
Objective – To investigate academic librarians’ project management education and training, project management skills and experiences, and perceptions of project management courses within the library and information science (LIS) curriculum.
Design – Online questionnaire.
Setting – 70 universities worldwide with LIS programs and at least one project management course.
Subjects – 4,979 academic librarians were invited to complete the online questionnaire; 649 librarians participated.
Methods – From the identified institutions, the authors invited academic librarians to participate in a 17-question survey via e-mail. The survey was available in both English and Spanish and was validated via a pilot trial. A total of 649 individuals participated, for a response rate of 13%. The survey included questions related to geographic region and institution affiliation, university education and librarian training associated with project management, project participation and use of project management software or methods, and project management courses in LIS curriculums, and a final open-ended comment section.
Main Results – Of the 649 librarians who participated in the survey, 372 were from North and South America (58%). The next highest number of responses came from Europe (38%), followed by low response rates from Africa, Asia, and Oceania. Respondents reported working in a variety of library departments and identified themselves as being one of a director or manager, assistant librarian, or library page. Of the 436 respondents who reported having a university degree, 215 attended an LIS Master’s level program, and 12 studied at the doctoral level. The majority of respondents indicated they have had training in project management, participating in formal coursework, conferences, webinars, or other self-directed learning methods. Of the 459 academic library staff responding to the question, 40% considered project management courses of “high importance in the university curriculum” and 26 % responded that project management courses were “extremely important in their field of expertise and working environment” (p. 472). The consensus among participants was that project management courses should be included in both undergraduate and graduate level LIS curricula.
Conclusion – The high participation of librarians in project management, compared to the limited formal education received, suggests that courses in project management, including software and methodology, are needed in LIS university curricula. Additionally, less than 40% of academic librarian survey respondents were trained in LIS; other professions are working as librarians and therefore may have insufficient knowledge and skills to manage the projects they direct. The research results confirm the relationship between strategic planning and project management skills. The authors conclude that universities should revise their LIS curricula to include and require additional project management courses
Student Use of the Information Commons: An Exploration through Mixed Methods
Abstract
Objective – In this case study, librarians at the William H. Hannon Library at Loyola Marymount University explored user behaviour in the Information Commons, user preferences for furniture style and configuration, and how users engaged with a mix of technology, resources, and activities inside the space.
Methods – The researchers used a mixed-methods case study consisting of 2,443 “direct observations,” 646 environmental scans, 248 patron surveys, and 46 whiteboard poll questions. They created visualizations of results in Tableau, with filters for zone and variable. They then carried out a follow-up furniture preferences survey with 190 respondents.
Results – Independent study dominated the space usage. Users valued spaciousness, quiet, privacy, and a clean environment. Users frequently multi-tasked with additional devices as they simultaneously used the library computers, including cell phones, headphones, and laptops. The majority of students self-reported using a library computer for email and to access the campus online learning platform. They also reported reading/studying and printing as frequent activities, although these were less frequently observed. Unattended belongings were observed along with broken electrical outlets. Temperature and noise levels were highly variable.
Conclusions – This methodology allowed for the exploration of space use and satisfaction and uncovered implications for the redesign of the library space. The library has already taken steps toward making improvements based on this assessment project including: removing some reference stacks in favor of additional seating space, an inventory of all electrical outlets, and the exploration of new furniture and noise control strategies
Longitudinal Analysis of Undergraduate E-book Use Finds that Knowledge of Local Communities Drives Format Selection and Collection Development Activities
A Review of:
Hobbs, K., & Klare, D. (2016). Are we there yet?: A longitudinal look at e-books through students’ eyes. Journal of Electronic Resources Librarianship, 28(1), 9-24. http://dx.doi.org/10.1080/1941126X.2016.1130451
Abstract
Objective – To determine undergraduate students’ opinions of, use of, and facility with e-books.
Design – A qualitative study that incorporated annual interview and usability sessions over a period of four years. The protocol was informed by interview techniques used in prior studies at Wesleyan University. To supplement the body of qualitative data, the 2014 Measuring Information Service Outcomes (MISO) survey was distributed; the researchers built five campus-specific e-book questions into the survey.
Setting – A small university in the Northeastern United States of America.
Subjects – 28 undergraduate students (7 per year) who attended summer session between the years of 2011-2014 recruited for interview and usability sessions; 700 full-time undergraduate students recruited for the 2014 MISO survey.
Methods – The method was designed by a library consortium in the Northeastern United States of America. The study itself was conducted by two librarians based at the single university. To recruit students for interview and usability sessions, librarians sent invitations via email to a random list of students enrolled in the university’s summer sessions. Recruitment for the 2014 MISO survey was also conducted via email; the survey was sent to a stratified, random sample of undergraduate students in February 2014.
Interview sessions were structured around five open-ended questions that examined students’ familiarity with e-books and whether the format supports academic work. These sessions were followed by the students’ evaluation of specific book titles available on MyiLibrary and ebrary, platforms accessible to all libraries in the CTW Consortium. Participants were asked to locate e-books on given topics, answer two research questions using preselected e-books, explain their research process using the above mentioned platforms, and comment on the overall usability experience. Instead of taking notes during interview and usability sessions, the researchers recorded interviews and captured screen activity. Following sessions, they watched recordings, took notes independently, and compared notes to ensure salient points were captured.
Due to concerns that a small pool of interview and usability candidates might not capture the overall attitude of students towards e-books, the researchers distributed the 2014 MISO survey between the third and fourth interview years. Five additional campus-specific e-book questions were included. The final response rate was 33%.
Main Results – The results of the interviews, usability studies, and MISO survey suggest that although students use print and electronic formats for complementary functions, 86% would still select print if they had to choose between the formats. Findings indicate that e-books promote discovery and convenient access to information, but print supports established and successful study habits, such as adding sticky notes to pages or creating annotations in margins. With that being said, most students do not attempt to locate one specific format over another. Rather, their two central concerns are that content is relevant to search terms and the full-text is readily available.
Study findings also suggest that students approach content through the lens of a particular assignment. Regardless of format, they want to get in, locate specific information, and move on to the next source. Also, students want all sources – regardless of format – readily at hand and arranged in personal organization systems. PDF files were the preferred electronic format because they best support this research behaviour; content can be arranged in filing systems on personal devices or printed when necessary. Because of these research habits, digital rights management (DRM) restrictions created extreme frustration and were said to impede work. In some cases, students created workarounds for the purpose of accessing information in a usable form. This included visiting file sharing sites like Pirate Bay in order to locate DRM free content.
Findings demonstrated a significant increase in student e-book use over the course of four years. However, this trend did not correspond to increased levels of sophistication in e-book use or facility with build-in functions on e-book platforms. The researchers discovered that students create workarounds instead of seeking out menu options that save time in the long run. This behaviour was consistent across the study group regardless of individual levels of experience working with e-books. Students commented that additional features slow down work rather than creating efficiency. For instance, when keyboard shortcuts used to copy and paste text did not function, students preferred to type out a passage rather than spend time searching for copy functions available on the e-book platform.
Conclusion – Academic e-books continue to evolve in a fluid and dynamic environment. While the researchers saw improvements over the course of four years (e.g., fewer DRM restrictions) access barriers remain, such as required authentication to access platform content. They also identified areas where training sessions lead by librarians could demonstrate how e-books support student research and learning activities.
The researchers also found that user experiences are local in nature and specific to campus cultures and expectations. They concluded that knowledge of local user communities should drive book format selection. Whenever possible, libraries should provide access to multiple formats to support a variety of learning needs and research behaviours
Literature Suggests Information Professionals Have Adopted New Roles
A Review of:
Vassilakaki, E. & Moniarou-Papaconstantinou, V. (2015). A systematic literature review informing library and information professionals’ emerging roles. New Library World, 116(1/2), 37-66. http://dx.doi.org/10.1108/NLW-05-2014-0060
Abstract
Objective – To provide a systematic review of the emerging or newly adopted roles of information professionals, over the past 14 years, as described in the Library and Information Science (LIS) professional literature.
Design – Systematic review of the literature.
Setting – Databases featuring information science content, including ACM Digital Library, Library, Information Science and Technology Abstracts (LISTA), Library and Information Science Abstracts (LISA), Citeseer, Google Scholar, e-prints in Library and Information Science (e-LiS), Digital Library of Information Science and Technology (DLIST), Scopus, and Science Direct. The database Library Literature & Information Science Index was not included.
Subjects – Through a systematic literature search, the authors identified 114 peer-reviewed studies published between 2000-2014.
Methods – The authors searched selected databases using the terms “librarian/s role” and “information professional/s role” to collect literature about the roles of information professionals. The authors searched the selected databases in two phases. The initial search yielded 600 search results and the authors included 100 articles about “roles” information professionals have adopted. The authors excluded articles focused on specific positions, health and medical libraries, librarians’ professional skills, and development of specific programs or initiatives within libraries. In the second phase of searching, the authors refined search terms to include phrases specifically related to the roles identified in the 100 articles initially included in the review. There were 48 articles identified in the second search and 14 were included in the final pool of articles. The authors also cross-checked the references of all included literature.
Main Results – The authors identified six roles of information professionals described in the literature during the review period. The role of “embedded librarian” was described in the largest number of articles (42%), followed by “librarian as teacher” (20%), “knowledge manager” (20%), “technology specialist” (9%), “subject librarian” (6%), and “information consultant” (3%).
The study did not identify a dominant journal title or professional conference publishing research on information professionals’ roles. Some included literature reported a specific method for investigation, including questionnaires, content analyses, and mixed methods. However, the researchers report that the majority of articles represented personal views or perceptions of the authors.
Conclusion – The roles of information professionals are continually changing, both in practice and in description. In particular, information professionals expanded their roles in teaching during the review period, shedding light on institutional and professional priorities
Low Level Evidence Suggests That Librarian-Led Instruction in Evidence Based Practice is Effective Regardless of Instructional Model
A Review of:
Swanberg, S. M., Dennison, C. C., Farrell, A., Machel, V., Marton, C., O\u27Brien, K. K., … & Holyoke, A. N. (2016). Instructional methods used by health sciences librarians to teach evidence-based practice (EBP): a systematic review. Journal of the Medical Library Association: JMLA, 104(3), 197-208. http://dx.doi.org/10.3163/1536-5050.104.3.004
Abstract
Objective – To determine both the instructional methods and their effectiveness in teaching evidence based practice (EBP) by librarians in health sciences curricula.
Design – Systematic review.
Setting – A total of 16 databases, Google Scholar, and MLA Annual Meeting abstracts.
Subjects – There were 27 studies identified through a systematic literature search.
Methods – An exhaustive list of potential articles was gathered through searching 16 online databases, Google Scholar, and MLA Annual Conference abstracts. Inclusion and exclusion criteria were identified to inform the literature search and determine article eligibility. Duplicates were removed and the remaining search results were divided into sets and assigned to two reviewers who screened first by title/abstract and then by full-text. A third reviewer addressed disagreement in article inclusion. Data extraction, using a validated method described by Koufogiannakis and Wiebe (2006), and critical appraisal, using the Glasgow checklist (1999), were performed concurrently.
Main Results – After removal of duplicates 30,043 articles were identified for initial title/abstract screening. Of the 637 articles assessed for full-text screening 26 articles and 1 conference proceeding ultimately met all eligibility criteria. There was no meta-analysis included in the synthesis. There were 16 articles published in library and information science journals and 10 in health sciences journals. Of those studies, 22 were conducted in the United States. A wide range of user groups was identified as participants in the studies with medical students and residents representing the highest percentage and nursing and other allied health professional programs also included. While there was variation in sample size and group allocation, the authors estimate an average of 50 participants per instructional session. Included studies represented research undertaken since the 1990s. All studies addressed at least one of the standard EBP steps including obtaining the best evidence through a literature search (27 studies), developing a clinical question (22 studies), and critical appraisal (12 studies). There were 11 studies which addressed applying evidence to clinical scenarios, and 1 study which addressed the efficacy and efficiency of the EBP process. The majority of studies indicated that literature searching was the primary focus of EBP instruction with MEDLINE being the most utilized database and Cochrane second. Other resources include databases and clinical decision support tools.
Teaching methods, including lecture, small group, computer lab, and online instruction, varied amongst the studies. There were 7 studies which employed 1 instructional method while 20 employed a combination of teaching methods. Only one study compared instructional methods and found that students obtained better scores when they received online instruction as compared with face-to-face instruction. The difference, however, was not statistically significant.
Skills assessments were conducted in most of the studies utilizing various measurements both validated and not validated. Given the variation in measurement tools a cross-study analysis was not possible. The most common assessment methods included self-reporting and pre- and post-surveys of participants’ attitudes and confidence in EBP skills.
Randomization was utilized in 10 studies, and an additional 3 studies had a “clearly defined intervention group.” There were 10 blinded studies and 15 studies utilized cohorts with pre- and post- intervention assessments. There were 25 studies which included descriptive statistics and many also included inferential statistics intended to show significance. Differences between groups were assessed with parametric measures in 9 studies and non-parametric measures in 15 studies. Good to high statistical significance on at least 1 measurement was achieved in 23 studies. Given the absence of effect sizes, the level of differences between study groups could not be determined.
Conclusion – Numerous pedagogical methods are used in librarian-led instruction in evidence based practice. However, there is a paucity of high level evidence and the literature suggests that no instructional method is demonstrated to be more effective than another