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Effect Of Financial Restructuring On Operational Efficiency Of Savings And Credit Societies In Kenya
Get PDFThe basic aim of this research was to examine the relationship between financial
restructuring and operational efficiency of deposit taking savings and credit societies
listed at Nairobi Securities Exchange (NSE). This study was carried out with general
objective of examining the relationship between financial restructuring e.g. Debt
restructuring, equity restructuring as well as deposit restructuring of financial firms listed
in NSE. Debt restructuring, equity restructuring and deposit restructuring as independent
variables while operational efficiency as dependent variable. Three theories were used
loanable fund theory liquidity preference theory and perking order theory. The study used
non-probability sampling whereas Purposive sampling was used to select the target
sample of 50 desired financial institutions out of the population in Kenya. The study
employed secondary panel data which was obtained from the annual reports, financial
statements of listed financial firms. Interviews as well as observations from the sampled
entities and from the Nairobi Securities Exchange websites for period between 2016 to
2021. The study used descriptive design. Multiple linear regression analysis was used to
establish the relationship or lack of it. The link financial restructuring and operational
efficiency of financial institutions listed in NSE has remained unresolved for some
decades as most studies focused developed economies leaving at a disadvantage. Studies
in developing economies had provided mixed findings on this subject a gap which this
study had bridged. The study found that there was positive and significant linear
relationship on equity, debt and customer deposit restructuring on operational efficiency
The study record that a further study can be done to incorporate Sacco’s in east African
community as well as non-deposit taking Sacc
Influence Of Electronic Procurement On Supply Chain Performance Of Firms In The Energy Sector In Kenya
Get PDFDigital procurement is the most prominent area where internet was used to curb the challenges
which were being faced before ICT was implemented. However, despite the organizational
benefits obtainable by the adoption of the electronic procurement,1the challenges and
associated risks are widespread. The purpose of the study was to assess influence of electronic
procurement on supply chain performance in energy firms in Kenya with an aim of making
recommendations on proper use of electronic procurement on supply chain performance. The
study was guided by the following objectives electronic data interchange, electronic material
management, electronic tendering and Supply chain integration influence of electronic
procurement on supply chain performance at kenya power company. The study was guided by
the following theories value chain theory, capability dynamic theory, innovation diffusion
theory and resource based view theory. To achieve this, the study reviewed both theoretical and
empirical literature and propose the research methodology that addressed the gaps identified in
literature as well as answer the stipulated research questions. This research study adopted
descriptive research design approach. The targeted firms in the energy sector that were listed at
Nairobi Securities Exchange, that is Kenya Power Ltd, Kengen Ltd, KenolKobil Ltd and Total
Kenya Ltd where a total of 256 respondents from the procurement, finance, administration,
Information technology, Human resource and Marketing departments were targeted. A sample
size of 30% was adopted and hence 77 respondents were targeted. Data was gathered using
structured questionnaire, then analyzed using inferential and descriptive statistics where it was
analyzed by use of descriptive and inferential statistics through SPSS 24. The study findings
indicated an increase in Electronic Data Interchange leads to a significant improvement in
supply chain performance of the firms in the energy sector in Kenya. It was also established that
an increase in Electronic Material Management leads to a significant improvement in supply
chain performance of the firms in the energy sector in Kenya. The study findings also showed
that an increase in Supply Chain Integration leads to a significant improvement in supply chain
performance of the firms in the energy sector in Kenya. However, Electronic Tendering has no
significant association with supply chain performance of firms in the energy sector in Kenya. It
can therefore be recommended that the firms in the energy sector to continuously invest in
enhancing Electronic Data Interchange, supply chain integration and Electronic Material
Management so as to realize significant supply chain performance in the long run
Inventory Management and Sustainable Performance of State Corporations in Kenya
No full textPurpose: The purpose of this study was to examine the
effect of inventory management on sustainable
performance of state corporations in Kenya.
Methodology: The descriptive research design was
applied in carrying out the study. The respondents of the
study included the heads of finance and procurement
department in all 187 state corporations in Kenya. Census
was used in this study where the head of procurement
department and the head of finance in each state
corporation that resulted to 374 study respondents. This
study used a questionnaire as the main research tool to
collect primary data. Descriptive analysis and inferential
analysis was carried out which was made possible
through the use of Statistical Package for Social Sciences
(SPSS) version 26.
Findings: Inventory management significantly affected
the sustainability of state corporations in Kenya at
p<0.05. This shows that upholding inventory
management would be essential in steering the
sustainable performance of the state corporations. The
regression model established that the R value was 0.633
while the R2 was 0.401 which indicated that the
variability of the inventory management on the
sustainable performance of the state corporations in
Kenya could be explained by up to 40.1% of the model
and the P-value was 0.000<0.05. This implies that the
model was fit to determine the relationship between the
inventory management and sustainable performance and
therein make conclusions and recommendations.
Unique contribution to theory, practice and policy:
While the existing inventory management theory used in
this study was validated, the study recommends that the
accounting as well as procurement officer in each state
procuring entity need to ensure that all proper stock levels
are kept as per the regulation through proper verification
and processing of all requirements, adhering to
prescribed stock policies in the Regulation and ensuring
that they duly consider safety stock and lead time when
replenishing to ensure appropriate stock levels are kept at
all time. The study recommended that public procuring
entities policy makers need to establish a policy
framework to expedite effective adoption of best
inventory management systems to facilitate sustainable
performance
Effect Of Motivation On Employee Performance At The Independent Policing Oversight Authority
Get PDFWhen civil servants perform dismally, the implementation of government policies and
strategies will not only fail but citizens will also lose trust in the government. Motivation is
cited as one way of improving employee performance hence organizational performance. The
purpose of this research study was to establish the effect of motivation on employee
performance at the Independent Policing Oversight Authority. The objectives of the study
were; to establish the effect of extrinsic motivation on employee performance, to establish the
effect of intrinsic motivation on employee performance and to establish the effect of work
environment on employee performance. The study was grounded on three theories being the
Frederick Herzberg Two-Factor Theory, the Incentive Theory and the Expectancy Theory. The
study employed a descriptive research design with the IPOA staff of 218 members being the
target population. The sample size was 139 respondents. A structured questionnaire
administered through the online google forms platform was used to collect data. Analysis of
data was conducted using Statistical Packages for Social Sciences (SPSS) program. The data
analysis generated descriptive statistics including frequencies and percentages while inferential
statistics included correlation analysis, pseudo-R squared and Multinomial Regression analysis
conducted using the model: Y = β0 + β1X1 + β2X2 +β3X3 +µ where; Y = Employee Performance,
X1 = Extrinsic Motivation, X2 = Intrinsic Motivation, X3 = Work Environment, β0 is the
constant term, β1, β2, β3 are coefficients of the variables and µ = Error Term. Presentation of
findings was done through the use of charts, graphs, tables and percentages. The response rate
was 95% (132 out of the target 139 respondents). The study revealed that employees were not
well accorded with basic motivation such as training and promotion. Better compensations
indicated employee motivation and improved work performance. Further, there was a fair and
positive feedback shared between employees and their managers in addition to a friendly
relationship between employees and managers on and off the working environment. On the job
satisfaction, the study found out that there was a clearly defined job description of every
employee put in place. Further, the job gives the employees a significant positive difference in
achieving the organizational mandate and has made them better people. This study found that
employees of IPOA had a good working ambience with minimal congestion in the office
leading to motivation at work place. In addition, sufficient lighting, ventilation, and room
temperatures were adequate to the working environment. This study concludes that there was
a significant relationship between extrinsic motivation, intrinsic motivation and working
environment and employee performance at the Independent Policing Oversight Authority
(IPOA). This was supported by inferential statistics that revealed that extrinsic motivation,
intrinsic motivation and working environment contribute to 58.6% variations of employee
performance at the Independent Policing Oversight Authority (IPOA) at 95% confidence
interval. Further, intrinsic motivation, working environment and extrinsic motivation (with
p<0.001) had a significant moderate correlation coefficient of 0.544, 0.516 and 0.367
respectively. Finally, the study recommended that; The IPOA should develop and implement
an employee motivation policy as the findings have shown increased employee motivation
would lead to increased performance in the organization. Further, IPOA should evaluate and
consider market value for the employees in terms of remunerations, put more emphasis on
training and consider those that have finished training to make use of the newly acquired skills
to boost performance, ensure that there is a promotions policy in place, implement team work
and team building activities in the organization to improve the sense of teamwork as well as
maintain high standards of hygiene, lighting, temperature controls and provide adequate
working tools for the employees as this was found to boost performance
Effect Of Financial Innovations On Non – Interest Income Of Commercial Banks In Kenya
Get PDFThe study sought to investigate the effect of financial innovations on the non – interest income of
commercial banks in Kenya. The study sought to examine how agency banking, mobile banking
and online banking as a key financial innovation by commercial banks influenced non – interest
income of commercial banks in Kenya. In carrying out the study, descriptive research design was
adopted since the main objective was to obtain ideas and insights on the causal – effect
relationship between financial innovations and the bank non – interest income. By making use of
statistical analysis tools, I performed panel econometric analysis mainly pooled regressions since
the study was made up of panel data. The target population of the study was 39 commercial
banks that have adopted agency banking in Kenya by year 2020. The study adopted a census in
its undertaking. The study period was 2011 – 2020. The study utilized secondary data. The data
on the bank non – interest income was collected from the audited financial statements of
commercial banks and the Central Bank of Kenya. For the data analysis, STATA software was
used. The analysis entailed computation of measures of central tendency as well as the measures
of dispersion. In addition to the descriptive statistics, correlation analysis among other model
variables were computed to examine the relationship among the variables. To determine the
effect of agency banking innovation on the bank non – interest income, the agency banking
variables were regressed on the bank non – interest income while controlling for exogenous
factors such as bank market share. In this case, an empirical model was relied on. Therefore, a
linear empirical model was estimated using a multivariable Pooled Ordinary Least Squares
method. In addition to empirical analysis, several diagnostic tests were conducted namely:
correlation analysis, heteroscedasticity, multicollinearity, and autocorrelation tests. The model
selection test found that fixed effects was the most appropriate model for the study. Based on the
fixed effects model, it was evident that agency banking had a positive and significant effect on
bank non – interest income. The moderating effect of the bank market share on agency banking
had insignificant effect on the bank’s non – interest income. Regarding the mobile banking, the
results found that based on the fixed effects model, mobile banking had a positive and significant
effect on bank non – interest income. The moderating effect of the bank market share on mobile
banking had a positive and significant effect on the bank’s non – interest income. Regarding the
internet banking, the fixed effect model results indicated that internet banking had a positive
effect on the bank’s non – interest income. At 5 percent level of significance, the effect was
found to be significant. However, the moderating effect of the bank market share on internet
banking though positive, it was found to be insignificant
Effect Of Employee Relations On Organization Performance In Kiambu County Government, Kenya
Get PDFWorker relations are one of the key crucial components of hierarchical execution, thriving and
supportability. Great worker relations bring about a profoundly dedicated, spurred and faithful
representatives in the associations. The principle point of this investigation is to discover
impact of worker relations on Association execution. The particular targets and exploration
questions will be to set up the impact of worker inspiration on an association execution, impact
of working conditions on representative execution in an association and discover the job of
correspondence in Association execution. The research will be directed by the accompanying
writing the necessities hypothesis of inspiration, Maslow's Theory requirements hypothesis
and Social trade hypothesis. The descriptive research design will be illustrative. The objective
populace for the research will be 384 representatives of Kiambu county governments, in Kenya
whereby 384 workers will be chosen to comprise the example for the research. For this reason,
defined irregular inspecting technique will be utilized. The philosophy will take a gander at the
exploration configuration, study region and populace, the examining techniques and the
example, instruments of information assortment, legitimacy and unwavering quality of
research instruments, information assortment methodology and strategies for information
investigation. The investigation will incline toward a blended research plan. The survey will
be utilized as the principle method of information assortment. The information will be
examined using graphic measurements. ANOVA, t-test, Pearson relationship, Chi-square (x2),
p-qualities and coefficient of assurance will be utilized in the information investigation.
Information will be introduced utilizing tables, figures, diagrams, recurrence tables, pie
outlines and utilization of histograms, recurrence polygons and bar graphs. This research is
probably going to profit the administration of province governments in advancing great
mechanical relations among them and their workers
Effect Of Celebrity Endorsement On Consumer Purchasing Behavior In The Telecommunication Industry In Kenya
Get PDFCelebrity endorsement is deemed to have a huge and significant influence on consumer
purchasing behavior. Globally firms have been relying on this type of marketing to drive brand
awareness and improve the recognition as well as purchase intention of their products and
services. In the local market most of the telecommunication firms have been relying on celebrity
endorsement as key component of changing consumer behavior within the market. However,
there has been limited empirical evidence showing how the utilization of the celebrity
endorsement practices have influence consumer purchasing behavior in the country. This
research sought to fill this gap by reviewing how celebrity trustworthiness, expertise,
attractiveness and respects influence the consumer purchase behavior. The study was premised
on the TEARs mode, AIDA model and the Source Credibility Theory. A descriptive study design
was employed using quantitative approaches to determine the relationship between the research
variables. The study population was tabulated from the 4,397,073 residents within Nairobi
County. Using the Yamane formula, the sample size of this study was 399 residents. The
research developed a structured research questionnaire in the data collection process. Google
forms and physical questionnaires was used in the data collection procedures. The collected
study data was analyzed using quantitative techniques such as; descriptive measures, correlation
tests and regression analysis. The study conducted various diagnostic tests to ensure the research
adheres to the standard requirements. The findings were presented using charts and tables. The
survey was able to obtain 344 responses translating into 86% response rate with only 14% of the
respondents not able to participate within the study time window. Regression results showed
there existed a positive and significant effect of celebrity trustworthiness on the consumer
purchasing behavior in the telecommunication industry in Kenya. Regression results showed that
the coefficient for celebrity expertise had a positive and significant effect of celebrity expertise
on the consumer purchasing behavior in the telecommunication industry in Kenya. Regression
results showed that there was a positive and significant effect of celebrity attractiveness on the
consumer purchasing behavior in the telecommunication industry in Kenya. Findings further led
to conclusion that there existed a positive and significant effect of celebrity respect on the
consumer purchasing behavior in the telecommunication industry in Kenya. The results led to the
recommendation that telecommunications firms conduct extensive research on a celebrity to
ensure that they have a trusting relationship with the customer base. Failure to do this beforehand
can lead to loss of customers due to the lack of trust in the celebrity and the firm. The study
recommends that the telecommunication firm conduct a rigorous hiring process to ensure that the
selected celebrity to endorse the product has all the required qualifications and sufficient
experience in the industry. The study recommends that the telecommunication firms put in place
clear guidelines and rules regarding how celebrities engage consumers especially for the period
they are endorsing a product
Effect Of Administrative Strategies On Revenue Collection Efficiency In Machakos County
Get PDFDespite devolution of funds to the county government having promising positive effect on
development and service delivery at the grassroots, the revenue collection among these
counties is insufficient to fund these projects and ensure effective service delivery. Thus, it is
not statistically proven the effect of; revenue diversification, technology adoption and human
capital management strategies on the revenue collection efficiency in Machakos County. This
study sought to unlock the gap by assessing effect of administrative strategies on revenue
collection efficiency in Machakos County and specifically, effect of; revenue diversification,
technology adoption and human capital management strategies on the revenue collection
efficiency in Machakos County. The underpinning theories included; portfolio theory, Henri
Fayol Administrative Theory, and administration theories. This study used descriptive
research design to gather information in the area of research on the assessment of the effect of
administrative techniques on the quality of revenue collection efficiency in Machakos
County. The study used the census as the target population was small and easily manageable
where the target population as a whole was engaged in analysis. Using a drop-and-pick
method, a structured questionnaire was directly distributed to participants in order to gather
research data from primary sources. The validity and reliability of the questionnaire were
examined before use. Descriptive statistics and inferential analysis were used to analyze the
data, which was then described, illustrated, and explained using narration and data analysis
powered by SPSS tools. The study concludes that at 5% significance level; Revenue
diversification have a significantly moderate positive effect on revenue collection efficiency
in County Government of Machakos (r=0.421; p=0.012). technology adoption moderately
and significantly affects revenue collection efficiency in Machakos County positively (r=
.432; p=0.008), and human capital management strategies has a significantly and moderately
positive effect on the revenue collection efficiency in Machakos County (r=0.321=0.031).
The study recommends that the County Government of Machakos should strengthen its
revenue diversification through creatively and innovativeness establishing diverse and
productive revenue diversification, appreciate the power in technology and therefore invest
significantly in technology adoption, invest significantly in human capital management
policies which champion for quality, experienced and professionalism & motivation
Influence Of Principals’ Preparedness on Adoption of Digital Teacher Performance Appraisal Tool in Public Secondary Schools in Kiambu County
Get PDFThis study assessed the influence of principals’ preparedness on adoption of Digital Teacher
Performance Appraisal Tool in public secondary schools in Kiambu County. The specific
objectives of the study included: To evaluate the influence of principals training; provision of
ICT resources and principals perceptions towards TPAD System on the adoption of the
Digital Teacher Performance Appraisal System. The study was grounded on the Unified
Theory of Acceptance and Use of Technology. The study adopted a descriptive research
design using quantitative and qualitative approaches. Stratified and simple random sampling
techniques were used to select a sample size of 164 principals from a target population of 278
principals in public secondary schools in Kiambu County. Purposive sampling was used to
identify the TSC Sub County directors as key informants. Questionnaires were used to collect
data from the principals while interview guides were conducted with TSC sub county
directors. The SPSS software was used to conduct data analysis to generate descriptive
statistics; correlation analysis; and regression analysis. Thematic analysis was used to identify
emerging patterns and themes from the interview transcripts and presented in verbatim quotes
and narrative form. Results of regression established that principal preparedness accounts for
65.9% variation in adoption of the digital teacher appraisal system. The Co-efficient of
correlation established that principals training has a positive and significant effect on
adoption of the TPAD System (β1= 0.720; p=0.000); ICT resources have a positive and
significant effect on Adoption of the TPAD system (β2= 0.812; p=0.000); and principals
perceptions have a positive and significant effect on Adoption of the TPAD system (β3=
0.690; p=0.000). Results of the Pearson’s Correlation Co-efficient established that principals
preparedness increase the their readiness and willingness to adopt the TPAD system as there
is a very strong positive correlation between: principals training and adoption of the TPAD
system (r=0.700; p-value=0.000); ICT resources and adoption of the TPAD system (r=0.597;
p-value=0.000); and principals perceptions and adoption of the TPAD system (r=0.720; p value =0.000). This study found out that 92.9% of principals in public secondary schools in
Kiambu County had undergone 3 day training on the digital teacher appraisal system to
familiarize with the TPAD system prior to its adoption and utilization in appraising teachers.
However due to the short period of training all the critical aspects were not adequately
covered. As a result only 25% school principals were able to identify all of the seven
performance competence areas used to evaluate teachers and indicate the appropriate rating
scale. The study also found out that principals had access to all the ICT resources required to
adopt the TPAD system; principals’ perceptions towards the TPAD system influenced their
preparedness in adopting TPAD system; and principals have successfully adopted the TPAD
system in appraising teachers in public secondary schools in Kiambu County. However the
principals’ limited knowledge and understanding on the performance competence areas and
the rating scale may adversely affect their ability to produce appraisal reports that accurately
reflect the teacher’s performance. Therefore this study recommends that TSC; organizes a
second training that will comprehensively and extensively cover all the critical aspects
required to equip the principals with skills on how to use the TPAD system; provides
principals with training to enhance their level of ICT competency; provides feedback to the
teachers; and provide training to teachers to enhance their skills and competence in areas
identified as requiring improvement during the appraisal process