International Journal of Economics, Management and Accounting
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    291 research outputs found

    ISLAMIC PERSPECTIVES ON MANAGEMENT AND ORGANIZATION

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    By Abbas J. Ali. Cheltenham, UK: Edward Elgar Publishing, 2005. ISBN 184376766X, 260 pp

    MEASURING THE SERVICE QUALITY OF AIRLINE SERVICES IN MALAYSIA

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    The perception of Malaysian consumers of the quality of airline services was examined in this study using the SERVQUAL measurement. The results of the study indicate that the most significant factors in Malaysian customers’ perception of service quality are Empathy, Tangibles and Assurance. In addition, the respondents indicated that the airlines surveyed performed better than expected on the Responsiveness dimension of service quality. There is also a strong indication that satisfaction with service quality results in future use and the likelihood of recommending the airline to others.JEL classification: M19, Z13, M39Key words: Perception, Service quality, Satisfaction

    EXISTENCE OF CAPITAL AT THE COMMENCEMENT OF JOINT VENTURES: AN ANALYSIS OF THE SHARIAH POSITION IN THE CONTEXT OF MODERN MONEY AND BANKING PRACTICES

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    EXISTENCE OF CAPITAL AT THE COMMENCEMENT OF JOINT VENTURES: AN ANALYSIS OF THE SHARIAH POSITION IN THE CONTEXT OF MODERN MONEY AND BANKING PRACTICE

    ISLAMIC LEADERSHIP AT THE INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA

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    This paper is anempirical study related to Islamic leadership. The literature  review of thispaper focuses on transactional leadership, transformational leadership and servant  leadership. The literature suggests that Islamic  leadershipmostcloselyresembles servantleadership. A questionnaire was  thenusedtoassess howadministrators at the  International  Islamic  UniversityMalaysia (IIUM)view the leadership approaches of their direct  superiors and which leadershipapproach they prefer. The results of the  survey clearly indicate that they prefer servant leadershipfollowedby transformationalleadership. Respondents dislike transactional leadership.  The implicationsofthe studies are discussed  and  the possibility  of generalization isdiscussed.  JEL Classification:M10, M14, Z12  Key words: Islamic leadership, University, Malaysi

    Diminishing Partnership: Bankers Strategic Response to Shariah Compliant Home Financing

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    Diminishing Partnership (DP) is a relatively new conceptin home financing based on equity compared to the established debt concept used in conventional and BBA financing. Under DP home financing, the customer and bank share profit based on the rental value of the house instead of predetermined interest rate where the bank gains profit upfront. As such DP is claimed to be fairer and more flexible than debt financing which result in justice, equality and cater for societal well being in line with the Maqasid al Shariah (Al-Ghazali, 1937). This research adopted a mixed method by using questionnaires to survey the perceptions of customers. The perceptions of bankers and Shariah scholars were obtained by means of semi structured interviews. Four common issues were investigated namely, concept used, method of computing and pricing, Shariah compliant and preference for the product. The main findings indicated that the customers perceived DP home financing to meet their needs better than debt financing concept. The Shariah scholars also agreed that DP possesses justice, fairness and cater for the well being of individual and society. Contrary to expectation, the overall views of the bankers support the implementation of DP except for a few reservations regarding pricing and operations. the results imply that DP home financing concept is more widely acceptable by the three stakeholders compared to the existing BBA. The results provide a strategic response for bankers to promote DP home financing to their existing and potential customers as a Shariah compliant home financing product

    CONCEPTUALIZING ILLUSION: THEORETICAL ILLUSTRATION OF TRUTH AND FALSEHOOD IN EPISTEMOLOGICAL METHODOLOGY FOLLOWED IN ISLAMIC FINANCE

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    This paper aims to establish the point that even the field of Islamic economics and Islamic Banking and Finance IBF, are vulnerably deficient and cannot produce valid solutions for post-colonial Muslim economies. This is due to the prevalent homoeconomicus tone in Islamic Banking & Finance IBF in the academic arena as a direct result of the cognition reality of Muslim individuals involved in IBF academic research that contributed towards its adherence to neoclassical economics. This will be approached by displaying the contrast between homoislamicus and homoeconomicus vision of the world, to understand the intrinsic malfunction of IBF and inclination towards homoeconomicus that will persistently occur unless religious homoislamicus policy is adopted while leaving lesser margin for homoeconomicus social policies. This study will pursue discourse analysis methodology with subjective positivist analysis of the Homo’s dichotomy, to apprehend the difference between them. This difference has not been realised and the homoislamicus promise of Islamic economics has not come out as a methodological difference. Then discussion will cover the behavioural norms (psychological and sociological) of researchers in the field and their contributions toward creating epistemological bubbles that cannot serve as a valid foundation for knowledge due to its fragility. This paper suggests that the field of Islamic economics is mainly found on neoclassical homoeconomicus grounds and has no potential in creating ethical Islamic financial system besides its claim of elimination of RibÄ (Interest). This paper recommends that Islamic economics should reunite with Islamic fiqh rather than looking at it as an independent field

    Zakat: Unresolved Issue in the Contemporary Fiqh

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    Zakat: Unresolved Issue in the Contemporary Fiq

    Socio-Politico-Economic Sovereignty and The Market of Medina

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    Socio-Politico-Economic Sovereignty and The Market of Medin

    Islamic Project Finance and Private Funding Schemes

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    Islamic Project Finance and Private Funding Scheme

    MULTI-ETHNIC CULTURE AND HUMAN RESOURCE MANAGEMENT PRACTICES OF COMPANIES IN MALAYSIA

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    ABSTRACTResearch in the United States has shown that effective human resource management (HRM) practices such as those that provide workers with skills, information, incentives, and decision-making responsibility are associated with improved performance. However, HRM practices adopted in different countries may not be directly transferable to other countries due to, among other factors, cultural differences. The present paper examined the impact of Malaysian cultural values on HRM practices of companies in Malaysia. Specifically, this study empirically compared HRM practices adopted by firms having different ethnic groups forming the majority of employees. This study found only one factor that differentiates Malay-majority from Chinese-majority firms in HRM practices. The only HRM practice that differed was that managers in Malay-majority firms emphasized more on the use of common goals as motivational tools compared to their Chinese-majority counterparts. Some possible reasons for these findings were discussed.JEL Classification: J210, J790, M120, Z10

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