Economic and Business Review (EBR)
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Approach towards BPM Adoption under Hierarchy-Market Culture: A Case Study
No full textOrganizational culture affects the success of business process management (BPM) adoption. Since organizational culture is very difficult to change, organizations should adapt their approach towards BPM adoption to suit the existing organizational culture. The aim of this paper is to find out what approach towards BPM adoption might be appropriate in an organization with Hierarchy-Market culture. For this, we conducted a case study of a large insurance company in South-East Europe. Our findings show that elements, such as formal and well organized approach, and emphasis on benefits of BPM contributed to BPM adoption success in the studied organization with Hierarchy-Market culture
Strategic Decision Making for Organizational Sustainability: The Implications of Servant Leadership and Sustainable Leadership Approaches
No full textThis conceptual paper explores the implications of servant leadership and sustainable leadership for strategic decision making by the top management of an organization. It is argued that a different type of leadership is required if effective strategic decisions are to be made in organizations striving to become more sustainable and that servant leadership and sustainable leadership approaches provide a sound basis to inform these decisions. The contributions of these two leadership approaches are explored, before considering the implications for leadership development. Particularly, the inclusion in leadership development programmes of values based leadership, and the development of integrative thinking, is discussed
The Role of Process Performance Measurement in BPM Adoption Outcomes in Croatia
No full textThe state-of-the art literature finds that business process management projects very often fail to fulfil the measurement requirements. The reason lies in the fact that companies understand the need to identify and define process measures, but do not implement the measurement practices. The objective of this paper is to examine the role of process performance measurement in BPM adoption outcomes. To achieve that, the literature in this field is reviewed and the results of an empirical study conducted in Croatian companies are analyzed and discussed. The results of statistical analysis support the proposed theoretical background. In practical terms, this survey identifies process performance metrics and performance linkages as the key factors that need to be in place for a company to effectively adopt BPM
Challenges of Urban Revitalisation in the 21st Century: The ReNewTown Project Perspective and Beyond
No full textSamoiniciativno preoblikovanje dela: vpliv na zavzetost in emocionalno pripadnost zaposlenih
No full textThrough self-initiated changes in their work (job crafting), employees can see greater meaning in their work than they would otherwise and thus fulfil their mission. Such an approach to work increases the individual\u27s motivation, satisfaction and work performance, which in turn has a positive impact on work organisation. In the article, we examine the extent to which employees with different levels of education and number of years of work experience reshape their work and the consequences of the three dimensions of job crafting (changing tasks, relationships and cognitions). The analysis of a sample of 224 employees in organisations in Slovenia showed that better educated workers transform their work more. Moreover, the results show that all three forms of self-initiated work change have a positive impact on employee engagement, with the influence of cognitions being the strongest. We also find that the dimensions of self-initiated change in tasks and relationships have a positive impact on affective commitment, while we cannot claim the same for cognitions. It is therefore useful to examine the individual phenomena of self-initiated changes in work, not just the job crafting construct
Impact of Negative Quality Inconsistency on Brand Loyalty – Case of Croatian Food Market
No full textAttracting and keeping consumers’ loyalty in Fast Moving Consumer Goods segment became the main concern for all producing companies and retailers, too. Many marketing researchers argue that product or service quality perception is one of the key elements in brand loyalty building process. When talking about food market, one has to be aware that food consumption has direct impact on human health and, in that context, process of building brand loyalty for food brands is not possible, or it can be hard, if the product quality of food brands is not on the expected level and according to defined food quality standards. The goal of this paper was to understand aspects of connection between food product quality and brand loyalty process better and to explore how problems with negative quality inconsistency in different food categories can influence brand loyalty. An empirical research (on-line survey) was conducted to prove and explain the connection between food product quality and food brand loyalty. The research results shows that the main reasons for being loyal to a certain food brand or product are related mostly to positive brand experience, high and stabile product quality, and recognizable taste. In the context of these research results, it can be concluded that long term consumer satisfaction as a factor in food brand loyalty process depends on stabile product quality, so food manufacturers or food brand owners should be focused on preventing or minimizing the aspect of negative quality issues. Regarding research limitations, the study was conducted only on users from Croatian market; so broadening the survey to other markets should give a clearer view on the connection between food product quality and brand loyalty process
Neo-Liberal Reality in Post-Industrial Waterfronts of the Post-Socialist Cities: The Polish Tri-City Case
No full textA natural problem of post-industrial cities, which results from economic change, is their heritage in the form of degraded and unused post-industrial areas. They are often situated in central districts. Thus, it is obvious that local authorities consider them important, and prioritize them in spatial development. The very special and significant areas of coastal cities are waterfronts that have experienced, and are still experiencing, transformations, which constitute indelible elements of development. This paper is an attempt to evaluate the directions of waterfronts’ developments in Poland; taking into account the fact that while on the one hand, Polish cities are struggling with the socialist legacy, on the other hand, they are under pressure from the neoliberal development paradigm
Determinants of Foreign Direct Investment in South East European Countries and New Member States of European Union Countries
No full textThis paper accounts for the main determinants of Foreign Direct Investment flows to 5-SEEC and the 10-New Member States of the EU countries by using an augmented Gravity Model. The study takes into account country specific institutional factors that determine foreign investors’ decisions from 14 core European Union countries to invest into SEE-5 and EU-NMS-10 countries. From the results of the study we find that gravity factors and institutional related determinants like control of corruption, political stability, bilateral FDI agreement, WTO membership and transition progress appear to significantly determine inward FDI flows from core EU countries to host economies of South East European region and new European Union member states
Planning and Monitoring of Urban Development: The Role of the Housing Price Index
No full textIn this paper the real estate market in Slovenia and selected Slovenian city municipalities is analyzed with the goal of establishing whether or not it is possible to use the Housing Price Index as an indicator of urban development. The analysis shows that the real estate market in the Slovenian city municipalities has in recent decades been subject to a number of changes with a long-term effect. The analysis further proves that under certain conditions the Housing Price Index can serve as one of the indicators policy makers could use in planning and monitoring of urban development
Okoljske strategije in uspešnost podjetij: kvalitativna primerjalna analiza (mehka logika)
No full textThere is no single answer to the frequently asked question of how a company\u27s proactive environmental policy affects business performance. Due to the complexity of the phenomenon under study, the interplay of the factors involved and the inadequacy of the choice of analytical methods, there are findings that are often unusable due to extremely simplified models. Drawing on the environmental management literature, the article explores the causal complexity in the relationship between environmental strategies and firm performance, helping to frame the solution to the problem more clearly. Using a sample of 25 Australian companies, the combinations of environmental practices in highly successful polluting industries are examined. The data is analysed using qualitative comparative analysis (soft logic). The results of the analysis show that proactive environmental strategies are not always related to high corporate performance and that individual environmental practices are not equally important in achieving high corporate performance in the most polluting industries