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Mapping patient-centered design practices and actors within stakeholder networks to reimagine healthcare
No full textPatient-centeredness is advocated as a key ethical factor when designing healthcare artifacts, practices, and systems. Centeredness is constructed within particular cultural contexts and co-produced through performance by various actors within the encompassing system. In this paper, we seek to identify “patient-centeredness” by comparing two different ecosystems, the US and Italy, by systematically mapping cases and projects that claim to have been designed through a patient-centered approach. By systematically mapping the projects and their network of stakeholders, we developed a set of ecosystem categorizations that allowed for comparison between locations, distilling patient-centered values, projects, actors and organizations that seem to be leading patient-centered innovation. We describe how patient-centered values are embedded in real-life projects in the healthcare industry identifying exemplary cases and gaps for reimagining the future of care
Bridging reality and the reel: An AR-Enhanced Application Model for Memorable Tourist Experiences
No full textOver the past decade, the convergence of technology and entertainment has opened new avenues for improving the experiences of film enthusiasts and tourists alike. Focusing on merging reality and reel to enhance memorable tourist experiences, this paper introduces a comprehensive design model for developing smart film tourism applications. A qualitative approach was employed to explore the expectations and potential issues faced by film tourists throughout their journeys. Subsequently, insights are generated and translated into four key design aspects and corresponding features, integrating augmented reality technology. The convergence of elements within the model aims to facilitate a deeper connection between tourists and film-based destinations, fostering increased interactivity and immersion. Furthermore, a utility test was conducted on a prototype application, and the positive results validate the model’s potential for designing memorable film tourism experiences, offering a reference path for experience design in the tourism industry
Changing The Negative Narrative Of Aging: A Case Study On Sexual Wellness Services For Women In Later Life
No full textThe global longevity trend requires a paradigm shift in the design of services related to later life. Traditionally centered on the negative narrative of aging, service interventions have targeted sectoral domains such as assistance and healthcare. Instead, a silver society demands services for the mainstream market, addressing the desires of individuals who lead fulfilling lives at all ages. This paper examines a case study investigating sexual wellness in women\u27s later life. Service design elevates this marginalized topic in active aging discussions to a common concern in a cultural service as output. The methodology combines ethnographic research and participatory design: it involves interviews and co-design sessions with experts and women in later life. Emphasizing the significance of a participatory process, the study underscores the virtuous circle of learning from participants and providing them with tools for reflecting on their life experiences, positioning design as a political and empowering practice
Three Challenges in Practising Research Through Design in the Context of PhD Design Research
No full textResearch through Design (RtD) is a maturing research methodology in Design and Human-Computer Interaction (HCI), in which design actions are used as a means to conduct research. This way of doing research holds promise for creating transdisciplinary results but it comes with challenges. Research and design are similar in that both aim to create something new. However, depending on a project’s context, there may be different expectations about what that something new is, spanning from generalized knowledge to localized solutions. In this paper we discuss two PhD projects in the healthcare sector and reflect on three challenges encountered by the PhD researchers: (1) navigating the dual aim of designing interventions and generating academic knowledge, (2) balancing the creation of prototypes as products for use and objects of inquiry, and (3) effectively collaborating with stakeholders in complex and sensitive settings
Rethinking design: Prototyping sustainable futures in everyday life
No full textTo support sustainability transitions, several different design approaches are required. In a series of Designerly Living Labs, we have prototyped possible sustainable futures in the context of people’s everyday lives to explore the complexities of lifestyle changes and socio-technical system shifts. Together with us-ers engaged as reflexive co-researchers, we have explored potential new practices and uncovered system-level tensions and deficiencies. System changes have been initiated by engaging relevant actors in learning processes and by bridging learning to decision-makers. However, the approach requires some rethinking of design as a practice. Instead of supporting people’s current needs and lifestyles, we design for sustainable futures that users do not yet request. This emerging design practice challenges traditional co-design and user participation methods, leading to new ethical considerations
Accessible Food Networks: case studies’ insights for impacting systemic and socio-cultural transformations of university campuses as urban players.
No full textIn recent decades, there has been a growing momentum in adopting public and private food procurement initiatives as policy instruments to improve the quality and affordability of the food provided in public and private sectors to reach so-cial and environmental sustainability. This includes logistics, service innovation and multi-stakeholder involvement in designing solutions. This paper examines the influence of food systems on facilitating future systemic transition in urban neighbourhoods and peri-urban areas. It does so by analysing case studies and building upon the objectives of an ongoing national research project that will test alternative food networks on university campuses. The article examines al-ternative systems that can serve as catalysts for communities by establishing in-terconnected service-provider sites. Cases have been examined through design lenses, including design for social innovation and spatial and service design