Design Research Society Digital Library
Not a member yet
4839 research outputs found
Sort by
Designing and evaluating service design tools based on the philosophy of Web3
No full textWeb3 incorporates blockchain technology, decentralisation, and token economies, requiring new service design approaches. Existing design principles, tools, methods, and processes were developed before Web3 and may not address its unique characteristics. This paper extracts four Web3 characteristics − Ownership, Transparency, Tokenisation, and Community Governance − through literature review and constructs three corresponding service design tools: a service concept sheet, community member journey map, and service ecosystem map. Semi-structured interviews with five Web3 and service design experts evaluated these tools through content analysis, identifying improvement areas and refinement proposals
Bridging the Learning Gap in Inclusive Preschool Classrooms: Impact of Soft Teaching Materials on Behavioural Challenges
No full textAn inclusive classroom embraces diversity while nurturing the shared bond of childhood, giving an equitable opportunity for every child to learn and grow, irrespective of their cognitive capabilities. Children with sensory processing disorders tend to get disruptive when emotionally frustrated or overwhelmed. Oftentimes, these disruptions give rise to safety concerns, emphasizing the need for safe teaching materials and the presence of support teachers. Soft tools serve as safe and engaging alternatives, simultaneously facilitating tactile therapy for emotional self regulation. This study applies service design principles to enhance and expand the role of soft teaching materials from mere toys to tools for learning. Supported by qualitative research data and case studies grounded in an inclusive education framework, this paper presents a discourse on reducing the learning gap in inclusive preschools (age 3-6 years) through the integration of interdisciplinary concepts and safe teaching materials. Result shows that use of crochet teaching materials provides a calming sensory experience while actively supporting learning and self-regulation in preschool students
Bridging Local Connections with Digital Convenience: Smart Grocery Shopping
No full textUrban grocery shopping in India is rapidly evolving through online platforms, shaped by fragmented pricing, discount-driven choices, and a growing disconnect from local Kirana stores—raising questions about how these factors jointly affect consumer behavior and community ties. This study investigates how the lack of integrated price comparison tools and limited visibility of local retailers leads to decision fatigue and disjointed user experiences. While online platforms offer conveniences like doorstep delivery and real-time availability, prior research highlights their role in diminishing hyperlocal engagement. To address this, we apply a service design lens to reimagine grocery shopping as a socially embedded, economically efficient activity. We used journey mapping, service gap modeling, and encounter blueprints to analyze digital and physical stakeholder interactions. Our proposed service enables community-driven planning, integrated Kirana participation, and equitable shopping—merging convenience with cultural relevance
Animation Film Industry of India and Service Design: A Systematic Review of Literature
No full textThe medium of animation transcends the physical limitations posed by other visual media, combining elements of fantasy with realism. By 2030, the animation business in India is expected to grow from ₹215.8 billion to ₹1.21 trillion. The major companies that dominate this segment in India are Disney and Pixar. The fact that the top 10 highest-grossing animation films in India are all produced by international companies, with ‘Kung Fu Panda 4(2024)’ at the top further demonstrating this foreign domination. Compared to its global counterparts, the Indian animation industry is yet to see the boom, despite the market accepting the medium. The conspicuous absence of cultural reflection in its narratives could be a contributing factor. There have been some attempts to combine commercial animated material with cultural roots. Nevertheless, there appears to be an obvious gap in the literature. New research on It is necessary to consider the potential of the animation industry and how it can promote cultural groups like folk art and culture. This paper seeks to examine the animation industry\u27s dual position as a socially conscious entity and a vivid storyteller by examining it from a social, cultural, and economic standpoint. The data for this study will be retrieved from multiple global databases, including Taylor and Francis, Elsevier, Google Scholar, and JSTOR, using PRISMA. This study\u27s primary goal is to examine the difficulties that the Indian animation industry is currently facing and determine whether the service design framework can offer a solution-based strategy to address these issues. The preliminary findings point that India’s animation industry is facing fundamental production challenges compared to its global counterparts, which are focused on AI integration, transmedia storytelling, and market localisation
Craftsman Gaze Data Study to Enhance Craft Material Selection and Facilitate Knowledge Transfer
No full textMaterial selection methods and tools are mainly quantitative multicriteria based and cater essentially to engineering material selection requirements. However, shifts in material sourcing and manufacturing as well as data processing tend to lean towards tailored fabrication models in which the material leads the design. This highlights emerging opportunities and requirements in material selection, including the need to consider the situation of the person making the assessment, which has come to the forefront of material selection. Designers and researchers have already provided valuable research to enhance material selection on a sensorial basis. However, little has been recommended for material selection based on the different states of a material and a person’s experience with the material in those various states. Crafts offer a wealth of opportunity to study the different states of a material when interacting with a human being, and suggests being a fertile ground to conduct research into user-situation based material selection. To further the study, the eye tracker has been considered a favored tool, as it produces data sets of a user’s visual attention, revealing unfolding cognition and unaware processing, while a person performs a material selection task. We present illustrations of four material selection situations to show the benefit of providing gaze data. We consider that this data, given the different areas and levels of expertise in material knowledge, can be an important contribution to the existing means and models already being used by designers in material selection. We present prospects and suggest that material selection should take place as early on in the material transformation process. We also question the very notion of gaze and its many possible meanings, concluding our paper by highlighting the need for as much complementary experiential data as possible to hone into more informed and refined data sets associated with material selection experience
Rethinking the Interior Design Process: Advancing Circularity through Evidence-Based Design
No full textThe footwear industry in Portugal is one of the sectors with the greatest representation in national exports and a sector of high importance for the country\u27s economy. Although it is a mechanized industry, it is still very dependent on human labour and for which it is increasingly difficult to attract talent and captivate younger generations, putting this sector in danger in terms of its continuity. The digitalization of the footwear industry could be one of the alternatives to solve this problem, enabling cost reduction, greater autonomy, and production flexibility, as well as a closer approach to the demands of customers and consumers. This article presents a bibliometric and systematic analysis of literature in the footwear industry from 2018 to 2023. The study investigates the futuristic concept of footwear manufacturing, the integration of 3D printing technology in footwear production, the benefits of customization in footwear and perspectives for the future of the industry. The methodology used involved a five-step approach to collecting and analyzing data. Technologies such as 3D printing and 3D scanning, alternative materials to conventional ones and the use of seamless knits can contribute to a footwear industry where customization, control of smaller production, comfort and a unique and exclusive design can go to the next level, meeting a more sustainable industry prepared to face the future with optimism
Which Interaction? Mapping Feedback and Feedforward in Data Physicalization(s)
No full textData Physicalization (DP) is an emerging field that encodes data into physical artefacts to foster tangible interaction, understanding, and engagement. This paper investigates the interplay between data encoding, user interaction, and design principles within DP, focusing on feedback and feedforward mechanisms. Through a scoping review and the development of an annotated portfolio of 36 case studies, the study categorizes DP into three types: static, constructive, and dynamic. Each type presents unique characteristics influencing how data is experienced and interacted with by users. A practical activity involving 96 master’s students was conducted to map a selection of 20 case studies onto a feedback-feedforward matrix, revealing insights into the relationship between the artefact design, data encoding, and user engagement. The analysis highlights that constructive DPs enable immediate feedback through user-driven physicalization, while dynamic DPs often display hidden or ambiguous feedforward due to their complexity and real-time adaptability. Static DPs, while less interactive, rely on perceived affordances to convey data meaning over time. A significant contribution of this research is the refinement of a feedback-feedforward matrix tailored to DP artefacts, offering a structured approach to analyzing and designing user interactions. The study also emphasizes the role of temporality, exploring how the timing and duration of interactions shape feedback and feedforward dynamics in DP.The findings suggest that a deeper focus on user interaction, temporality, and embodiment can expand DP’s design spaces and applications. While the framework provides valuable insights, further research is needed to address limitations, including the scalability of the methodology and the applicability of feedback and feedforward across different DP types
Reclaiming ‘autonomía(s)’: Governance through design
No full textData has become a central resource shaping political economies, extracted through digital infrastructures that operate across borders and often reinforce existing inequalities. This paper examines the fragmented nature of data governance across multiple levels and argues for centering governance on data itself rather than solely focusing on platforms, algorithms, or industry compliance. To ground this analysis, the paper frames data governance within the context of data colonialism—that is, as a continuation of extractive practices that commodify human life. It then introduces \u27autonomía(s)\u27, or collective agencies, as both a counter-narrative to dominant data regimes and a praxis for \u27comunalidad\u27, or communal ways of being. This approach challenges individualistic notions of governance by embedding \u27autonomía(s)\u27 within thing assemblies and reimagines governance as the ongoing design of participatory spaces that foster collective action and critical reflection, shifting from market-driven approaches to relational frameworks grounded in shared needs