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Product creative content generation based on speech recognition in e-commerce
No full textElectronic commerce has significantly transformed the modern economy, efficiently connecting production and consumption while altering people\u27s consumption patterns. While artificial intelligence has found extensive application in creative production, its application in creating innovative content for e-commerce is still in its early stages. The progressively refined e-commerce industry demands a significant amount of creative content to attract consumers, thus increasing the demand for designers and further elevating the operational costs for businesses. This paper focuses on creating creative content for products in an e-commerce context. It proposes a design paradigm integrating speech recognition and image generation technology, supplementing existing design theories and methods. Additionally, systematic design and empirical research are conducted in e-commerce, effectively addressing real-world issues such as a shortage of designers and a lack of creativity in the e-commerce industry
Critical Design Soaps: Resisting the Aesthetic Hygiene of Popular Design Methods
No full textDesign educators often utilize methods to teach students the practices of design. Yet, these popularized methods often wash away mess and inadvertently cultivate aesthetic hygiene among designers. In response, this research explores the following question: How can we instill critical aesthetic reflexivity among designers about the ways that design methods cultivate aesthetic hygiene? In two workshops with design students and practicing designers, we worked with soaps as tangible metaphors to explore the mess that popular methods erase. Exhibited together with prompting questions, these soaps were then used to spark conversations among design educators. Through our analysis of this process, we highlight four material expressions of how design methods repress mess and critical pedagogical questions for cultivating aesthetic reflexivity
Leveraging LLMs for Reflection ��: Approaches to Mitigate Assumptions within the Design Process
No full textIn an increasingly complex landscape, designers grapple with unprecedented uncertainty, often exacerbated by inherent biases and implicit assumptions. Utilizing Large Language Models (LLMs), our formative study introduces Anticipate, a tool designed to interrogate these hidden presumptions and mitigate uncertainty. A subsequent study demonstrates that LLMs can critically challenge design ideas, elucidate underlying thought patterns, and expose biases, thereby preempting undesirable outcomes. Importantly, we employ specific input framing techniques to minimize the risk of LLM-induced biases and hallucinations in decision-making. Collectively, these methodologies aim to attenuate both designer and algorithmic biases, thereby mitigating the perpetuation of adverse societal trends
Story Seeds: Creating interactive narratives for visitors of outdoor heritage sites
No full textThe lack of interpretation when considering the outdoor cultural heritage sites has the potential to limit the engagement and educational potential of these sites, as well as presenting a missed opportunity for visitor engagement. We pre-sent an approach that explores the development of interactive stories specific to users that documents their journey through a physical site via a tangible artefact – The Abbot’s Book. We describe the Research through Design process, which in-cluded interviews with Museum and Heritage experts, and the creation of two design prototypes that acted as probes to explore the potential to provoke emo-tional, empathetic relationships with Intangible Cultural Heritage (ICH). Finally, we evaluated the prototypes through a reflective workshop with heritage profes-sionals. Our findings indicate that this approach offers rich potential to extend visitor engagement to reveal not only existing stories in any given heritage site, but also ask questions about untold stories
Preferable, Contextual and Sustainable… Climate Futures for Ecological Citizens.
No full textThe responsibility for sustainable futures extends beyond individual disciplines, necessitating the adoption of diverse approaches across various fields. Water pollution is at epidemic levels, valuable materials go to landfill, ocean detritus grows, many people are disconnected from green space, and biodiversity is plummeting. We need new modes of climate futures, championing citizen agency. Societies require cross-collaborative, inclusive approaches to navigate climate future challenges. We seek to foresee ‘climate futures’ that signpost challenges, unpicking (appropriate) opportunities, benefits, and pitfalls. Through an Ecological Citizenship lens, the authors traverse situations, through preferable futures. It is an entry point for transition design, creating climate tangibility surrounding our everyday lives. The article unpicks and communicates ‘preferable futures’, conceptualising how Ecological Citizenship could be deployed. We report on workshops which yielded insights from different organisational perspectives. Insights were illustrated for public audiences. Narratives navigate ecologically engaged forms of citizenship
What Do Designers Bring To The Table? Identifying Key Design Competencies When Designing For Societal Challenges In The Public Sector
No full textThere is an increasing interest in the public sector for the repertoire of designers and the value it can bring when working on complex societal challenges. However, what constitutes this repertoire is often not articulated clearly, or it is explained in such generic terms that it is hard to draw disciplinary boundaries. Drawing from literature, we identify four competencies—integrating, reframing, formgiving and orchestrating—as distinctive for the discipline of design. Through several examples we show how these competencies feature in the design process, and how these competencies drive different design practices. Although these competencies have to a certain extent always been part of the design discipline, they need to be adapted to the context of complex societal challenges. Hence, we conclude this paper by discussing how these competencies are to be developed and adapted to strengthen the value of the design repertoire when dealing with complex issues in the public sector
How to use service prototypes to reduce the complexity of social problems : A Case Study of Adoption Services of Public Animal Shelter.
No full textStray dog population management (SDPM) poses a significant social challenge in Asia, where adoption services in animal shelters offer a resolution. However, the severity of this issue is exacerbated by high personnel and infrastructure de-mands, coupled with limited public awareness. Our application of service design strategically optimizes and enhances the quality and experience of adoption ser-vices. We recognized the pivotal role of service prototypes in navigating the complexities inherent in social problems. This study examines two animal adop-tion service cases, highlighting the diverse uses of prototypes in understanding social issues refining and evaluating designs within societal limitations. Detailed roles and two major categories are identified, illustrating how prototypes ad-dress complexities arising from the interactive influence of three core elements in service design. This study aims to equip service designers with valuable in-sights for effectively utilizing service prototypes in problem-solving, benefiting SDPM and other public service
Relationality in design: What can be understood?
No full textThis paper addresses the inclusion of relationality as a concept in design. Relational-ity is primarily brought into design from adjacent disciplines in the humanities and social sciences, where the concept helps understand aspects of kinship, care, and belonging. The concept is also infused with elements of associative thinking. The paper narratively reviews examples of relationality in literature from design-related scholarly discourse. The literature sample covers papers addressing relationality through case studies or conceptual calls for practice change. The results from this review provide three understandings of relationality: 1) The utilitarian that unpacks social relations as an epistemic and functional source for designing objects. 2) The communitarian that unpacks the designer\u27s situation and context as part of world-making communities. 3) The associative that unpacks opportunities to condition new –social– relations through interventions. The paper concludes by reflecting on the potential of relationality to promote positive transformations
Design for Manufacturing: Learning Processes of a New Product Development Design Team
No full textThis research examines how a New Product Development (NPD) design team incorporated multidisciplinary knowledge to redesign a modular cab. Design teams that implement digital innovation often use cutting edge techniques, such artificial intelligence and big data, to inform their design decisions. However, these techniques are often managed by other teams with different knowledge backgrounds. Therefore, optimising learning processes between multidisciplinary teams is crucial to design new products effectively. This research reviews existing team learning processes, then conducted a case study to examine how a NPD design team learn from an interaction team to integrate knowledge into their design process. Aside from the information processes established in the literature review, we found that design teams working in interdisciplinary projects also translated and contextualised their information to ensure knowledge accuracy
Design and Transdisciplinary Learning in Community-University Collaborations for a Just Transition: The Case of the Action Learning Course in Valencia, Spain
No full textThe Action Learning (AL) master course at the Universitat Politècnica de València endorses during 3 months the collaboration of the students and professors with community leaders from the vulnerable district of Orriols. By combining the diverse backgrounds of the students and the community leaders, it fosters a deeper and collaborative understanding of complex societal issues of the district. Through systems thinking and design thinking tools, they diagnose the context, envision a desired future, and take action to realize it in a transformative and creative way. It creates a bidirectional learning environment, engaging with real-world challenges and breaking down barriers between the university and the local community. This transformative learning experience is underpinned by a commitment to just transitions, emphasizing procedural, recognition, and epistemic justice. By embracing these principles, the course empowers participants to contribute to positive change in their communities and fosters a more inclusive, sustainable city and university