RSU Journals 3.0 (Rangsit University)
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Building Social Capital through Leadership Development Context
Article Review: Roberts, C. (2013). Building Social Capital through Leadership Development. Journal of Leadership Education, 12 (1), 54 – 73
Attitudes of Rangsit University Staff towards Speaking English
This study aims to investigate the attitude of Rangsit University staff toward speaking English. The instrument used to collect the data was a questionnaire, which was distributed to 200 full-time Rangsit University employees. The data from the survey was analyzed using the Statistical Package for the Social Sciences (SPSS) computer program to calculate the frequency, percentage, mean, and standard deviation. The results showed that the employees’ attitude toward speaking English was at a high level (x̅ = 3.94). The affective component had the highest mean value (x̅ = 4.04). The respondents felt satisfied when their spoken English was good enough to make friends with people from other countries and they also felt satisfied when they were complimented because they spoke English well. The conative component (x̅ = 3.99) and cognitive component (x̅ = 3.79) were also found to be at a high level. The subjects tended to practice speaking Englishwhen they had a chance. They agreed that Rangsit University needed staff who could speak English fluently and they also felt that speaking English was important for their work
Are Indonesian Nurses Ready for Medical Tourism with their English Competency?: Attitudes and Perspectives
The growth of medical tourism has drawn worldwide attention, with Thailand, Singapore, and Malaysia being Southeast Asia’s most attractive destinations whose outstanding qualities pulling millions of visitors annually. However, at some point, English language competency can be assumed to play significant roles in medical tourists’ choices of destinations. This study discusses Indonesia’s potential to become an additional medical tourism destination, as indicated by recentgovernment policy declarations. The author investigated this issue by studying a hospital in Indonesia that was recently internationally certified, especially the English readiness of its nursing staff. Specifically, she studied nurses’ attitudes on the importance of English communicative competence and their perceptions toward their abilities on the four English skills and to perform English in nursing jobs. Research methods included use of questionnaires, along with semi-structured and informal interviews. Even though the nurses much likely have positive attitude on the importance of English, the research showed that the nurses were poorly prepared in English and were aware of this problem. The overall finding is that Indonesia appears to be trying hard to improve its readiness for medical tourism. However, more effort needs to be done to improve the nurses’ English competencies. The final portions of this paper will draw on the nurses’ expectations to the government so that the Indonesian nurses and hospitals might better prepared. 
A Model for Development of Counseling Centers in Thai Higher Education to Improve Student Services
In Thailand, college counseling centers (CCCs) are nascent. This research aimed to develop a model for the CCC in the context of Thai higher education to improve student services, and it comprised four objectives. To achieve Objective One, to determine the current organizational structure and services offered by CCCs, three research methods were utilized. Standardized open- ended interviews were conducted with key experts in CCCs. Second, the webpage of each CCC was analyzed. Third, feedback was gathered from students who had previously used the services of their CCC. For Objective Two, to determine the current needs related to psychological counseling of students in Thai private universities and the significant services related to their needs, a students’ questionnaire was developed. The source of data was a random convenience sample of undergraduate students during the 2019/2020 academic year from seven private Thai universities, totaling 1,423 students. The questionnaire data was analyzed by standard linear multiple regression. For Objective Three, to determine students’ perceptions of CCC, six items on the questionnaire were used. For the final objective, the results of objectives one through three were synthesized to create a model for the CCC in the context of Thai higher education. The model is comprised of four domains: Leadership and Administration, Information, Services, and Accessibility (LISA). The model was validated by external experts. Among the key findings of this study were that90% of students who had received counseling services believed that it had helped them academically, and that issues in academic performance and social relationships were the strongest predictors of students’ likelihood to seek counseling. This research is useful for Thai universities which are seeking to improve their student services by establishing a new CCC or enhancing the service of their current one