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    1042 research outputs found

    Flipped Classroom Approach to Enhance Students’ Academic Performance at the University Level: Teachers’ Perspective

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    One instructional strategy that is getting popularity is known as the "flipped classroom paradigm of learning." In this pattern, lectures and other activities that would normally take place in the classroom, such as demonstrations, are carried out at the students' homes. On the other hand, activities that would normally be carried out outside of the classroom are carried out in the classroom. There is a scarcity of evidence on the efficacy of this instructional technique at present. The purpose of this survey was to add to the expanding body of evidence regarding the flipped classroom model of education by investigating how preservice instructors perceive the model as well as how it affects the academic performance of students. When comparing the flipped model to the traditional approach, we found that the conventional method produced significantly better results in terms of academic achievement. In addition to this, we came up with several possible elements that have an influence

    Factors Affecting Behavior of Paying Zakat in Greater Jakarta Indonesia

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    There is a significant disparity between the potential for zakat and zakat collected in Indonesia. This gap is caused by a lack of public understanding of the obligation to pay zakat, lack of trust in zakat institutions, lack of socialization of zakat, and lack of acceptance and use of optimal zakat payment technology. The main objective of this study is to identify the factors that influence the intention and behavior of tithe. Individual factors, acceptance and use of technology, integrated marketing communications, and good zakat institution governance are all included as independent variables in this study. Purposive sampling was used to collect samples of obligatory zakat with certain conditions, resulting in 400 respondents. The research findings show that individual factors derived from the theory of planned behavior, as well as good corporate governance from zakat institutions, have a significant influence on the intention to pay zakat. While the acceptance and use of integrated marketing communication technology has no significant effect. This study adds a model of planned behavior in paying zakat in Indonesia. Consequently, the methodological significance of this study will provide new insights into the specification of the model

    Evaluation of tri-Business Corporate Culture and Managerial Effectiveness in Vietnam Private Companies

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    Corporate culture is the intangible asset of every business, and despite its complexity, corporate culture building is increasingly becoming acknowledged in developing countries, especially in today’s age of globalisation. Corporate organisations must integrate into a new culture to survive in the competitive market of product and services innovation. Private corporations are not excluded; these premises need to deepen their international assimilation to expand their business outside of the country, gain local and worldwide acceptance and become sustainable businesses. The various internal challenges, coupled with the intense external competition, are important reasons for every business establishment to build a feasible corporate culture. Furthermore, the researcher also believes that an excellent corporate culture contributes to the company’s managerial effectiveness. Hence, this study’s primary objective is to investigate the relationship between corporate culture and managerial effectiveness. The study applied a mixed method of qualitative and quantitative research to test the research model’s scale. This study starts with the qualitative method through semi-structured key informant interviews with fifteen managers and professors in Vietnam. The study then applied the quantitative method by involving 400 survey respondents working in private enterprises from March 2020 to August of the same year. The qualitative and quantitative analysis in this study indicates that the four/five PERMA model factors (Positive Emotion, Relationship, Meaning and Accomplishment) positively impact the corporate culture. Meanwhile, another factor (Engagement) is not influenced by corporate culture. Furthermore, corporate culture is positively related to managerial effectiveness, so the hypotheses of H1, H3, H4, H5 and H6 are supported. However, the quantitative result in this research could not find the difference between the corporate culture and managerial effectiveness of the various company types of production, distribution and service (H7 is not supported). The conclusion, recommendation, limitation and suggestion for further study are also discussed in this study

    The Evaluation of Enriched Theistic Centred Curriculum in Sekolah Dian Harapan and Sekolah Lentera Harapan, Indonesia

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    The Indonesian national 2013 kurikulum (K13) draws from the national ideology of Pancasila. There are five principles in Pancasila. The first one is the theistic principle relating to God-centred education emphasising faith and piety. It accommodates diversity in religions. The research was conducted to evaluate the implementation of the theistic principle in Sekolah Dian Harapan and Sekolah Lentera Harapan, as a Christian school system under a head office collectively known as SDLH. Both schools used enriched K13. The evaluation of curriculum implementation was done using Stufflebeam’s Context, Input, Process and Product evaluation model. The study employed qualitative methodology. It addressed both the macro and micro perspectives by looking at the whole school system as a single case, while treating each CIPP stage as a distinct unit of analysis. The data were collected through observations, interviews, and participatory self-studies. The respondents were the leadership team of 39 schools which consists of principals, vice-principals, and curriculum-coordinators. The findings show that God-centred education occurred intentionally in the SDLH school system. Nevertheless, this study found substantial shortcomings in the alignment of the implementation of the theistic Pancasilaist God�centred education from Input to product of learning. While SDLH intended to convey GCE at the contextual level, the implementation was not deeply and profoundly effective. The inconsistency started at the input stage resulting in a weak learning process that affected the GCE delivery as reflected well in the product of learning. The research makes significant contributions to the theistic God-centred education in Indonesia in a way it highlights the crucial gaps which will help enable constructive curriculum alignment from policy to practice

    A case study of POS Malaysia Berhad and its customer service POS laju courier business

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    Privatization of several key public services managed by the Malaysian Government strategic utilization departments such as electricity and water utilities, communications and the postal delivery has affected public perception and expectation over time. The postal-chain of deliveryis a case in point, in relation to the more encompassing practice of Logistic-Supply Value Chain(LSVC) and Public Enterprise Management (PEM) today. Customer service is an important component of the marketing concept in Logistics Supply Value Chain Management (LSVCM)of Free Market Private sector enterprise. Menus of new development in the Logistics Supply Value Chain (LSVC) components especially in Public Enterprise Management have shown fresh areas of logistics that need to be addressed. This research study is therefore an attempt to fill the gap between existing and emerging new knowledge and applications in the management of logistics customer service in a transformed public enterprise performing the public delivery postal services in Malaysia, particularly wherein there is a growing awareness that issues pertaining to logistics-supply value chain management are becoming more complexand researchers have been criticized for lack of methodology diversity and general unwillingness to employ research method and design that are more appropriate for theory generation and investigation. In order to fill this gap, an inductive qualitative method research design in combination with the researcher’s insight and experiential knowledge is utilized to further advocate advances in supply-value chain theory and practice for the purpose of this study. This case study of POS MALAYSIA BERHAD and its Customer Service PosLajuCourier Business is directed to resolve policy-procedural issues and discrepancy ineffective and efficient quality customer-service courier delivery as attested by 12 participant- respondents from top-middle-supervisory front-line management positions in various operation- iii functional departments or Divisions in Pos Laju throughout numerous Headquarters Sectors and its Service Centresin the Federal Territory of Kuala Lumpur and Shah Alam in theState of Selangor. Among the recommended improvement actions include a negotiated contract for Pos Laju to operate autonomously independent of its parent company in order to add and create valuesthat will propel it to quick response-fast track the courier service deliveryto meet rapid market demand changes including client lifestyle preferences for home-site delivery today in view of the Covic-19 pandemic episodes domestically and worldwide. In conclusion, the results-analysis of this study achieves both answers to the research questions and fulfilling its objectives that include evaluates the candid interviewed responses on the LSVCM Pos Laju Courier Business customer-relationship contributions to enhancing its own Corporate Image and Return on Investment (ROI) and those of the parent company POS MALAYSIA BERHAD. Key Words: courier business, privatization, policy-procedural issues, discrepancy in customer-service delivery,Logistics Supply Value Chain Management (LSVCM), topmiddle-supervisory frontline management, transformed public enterprise and public postal delivery, quick response-fast track customer-courier service

    The mediating effect of customer satisfaction on the relationship between service recovery performance factors and business growth among Bangladesh garment manufacturers

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    As of late, business growth is sensed as one of the greatest challenges for Bangladesh garment industry in order to gain competitive advantage because many garment factories have been shutting down since last few years. However, the owners of garment factories are deeming intensely regarding the impact of service recovery phenomenon on the most topical and imperative issue- company business growth. The purpose of this opportune study is twofold; firstly to examine the relationship between influential factors of service recovery performance (SRP) and company business growth, secondly to examine the mediating effect of customer satisfaction on relationship between SRP factors and business growth in context of Bangladesh garment industry. Based on literature review, a conceptual model has been developed for a cross-sectional sample survey study. Primary data were collected following simple random sampling method from 354 different garment factories in Bangladesh. The partial least squares path modeling (PLS-SEM) approach was used by Smart PLS 3.2 software for data analysis and necessary hypothesis inferences. The results revealed that top management commitment, organizational & technical support, training, role ambiguity, job satisfaction and customer’s characteristics directly influence company business growth. Also, customer satisfaction plays mediating role on relationship between following SRP factors and business growth; top management commitment, role ambiguity, job satisfaction and customer’s characteristics. The findings of this research contribute by presenting an integrative new conceptual model encompassing influential SRP variables and business growth. The results append the knowledge how garment factories can formulate new strategy and management practice to ensure sustained business growth

    Perception of The B40 Group Quality of Life Toward Public Housing Provided by The Government of Malaysia in Langkawi

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    Public housing infrastructure for B40 categories in Malaysia plays a significant role on the quality-of-life improvement, and the present study has configured detail B40 perception assessment on the product quality, financial benefits, facilities, environment and community development as exogenous variables. There were five predictors hypothesized on the causal effect relationship model on the B40 toward quality-of-life improvement as endogenous variables. Public Choice Theory, New Public Management and Means End Chain Theory were employed as underpinning of the hypothesized model of B40 quality of life improvement. This research also examined government support as moderating variables, and wealth creation as mediating variables on the relationship between product quality, financial benefits, facilities, environment, community development and quality of life improvement. Simple random sampling of B40 population in Langkawi Island of Malaysia were involved on the survey and there were 230 samples were gathered and analyzed. An advanced quantitative analysis using SPSS has examined, validated and established a fundamental model of B40 toward quality-of- life improvement using public housing infrastructure in Malaysia. This research found product quality, financial benefits, facilities, environment and community development of public housing significantly contributed to the B40 toward quality-of-life improvement, significantly mediated by wealth creation as well as moderated by government support. A push moderation effect of government support on the final structural model confirmed a domination of government support importance on the B40 toward quality-of-life improvement through public housing infrastructure. A final hypothesized model and validated items contributed as a role model to the stakeholders, decision makers, and public policy practitioners as well as body of knowledge. Overall, the present study fundamentally contributed to the model establishment with detail measurement of The Keluarga Malaysia (Malaysian Family), which validated through the perspective of public housing, with domination of product quality, financial benefits, facilities, environment, community development, wealth creation, government support toward the quality of life

    The Effect of Training and Development on Executives’ Performance In Manufacturing Firms: A Case Study at Kulim-hi Tech Park Kulim, Kedah, Malaysia

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    Training and development are one of the human resource management practices that are very important in addressing issues related to job performance. Therefore, the purpose of this study is to assess the extent of the role of training and development and its contribution to the performance of executive work in manufacturing firms. Methodology in this study was built where a questionnaire was designed for data collection to measure training and development related orientation training, on-job training, off-job training, and ongoing training on executives ’performance. Data were collected among executives in manufacturing firms at Kulim Hi-tech Park, Kulim, Kedah, Malaysia which had a 4438 population, 351 samples, and 244 respondents successfully collected from 25 manufacturing firms. A stratified sampling method was used to collect data and the data obtained were analyzed using SmartPLS version 3.7.8. The finding of this study found that there is a significant relationship between off-job training and ongoing training on executives' performance. While on-job training and orientation training are not-significant. It is proved from SmartPLS analysis shown that 2 independent variables have a positive impact on executives’ performance in manufacturing firms and 2 variables do not support executives’ performance. The limitation of the research only covers the manufacturing firms. Another limitation is the respondents only included executives. Apart from these limitations, this research can give a strong impact on the top management of manufacturing firms to design the strategy of training and development to be more effective in improving the work performance of executives

    Factors Influencing the Usability of Information Systems in Selected Indonesian Private Higher Educational Institutions

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    In the implementation of Information Systems in Indonesian Private Higher Education Institutions several problems arise, including the problem of disparity in the use of Information Systems. Information Systems helps policymakers in Higher Education Institutions make decisions quickly, precisely, clearly, and accurately. Regarding the decision-making process, the institutions are required to regulate the process effectively and efficiently. The most felt gap is the problem of understanding the ease of use of Information Systems, several factors that influence users are reluctant to use Information Systems are in terms of difficulties in using Information Systems. Following prior studies around the above-mentioned phenomena, the usability level of Information Systems implementation is still low. On the other hand, Government has targets following the Work Program that must be realized immediately. The goal of this study is to discover what elements influence Usability Information Systems on the Indonesian Private Higher Educational Institutions that have been chosen. The research model used is a model resulting from integrating the Parasuraman readiness model with the Nielsen Usability model. The population chosen for this study was the Leaders or Lecturers or Staff at selected Indonesian Private Higher Educational Institutions. While the sample was chosen based on simple random sampling. Samples totaling 249 were taken and determined based on the accreditation of rank B of Indonesian Private Higher Educational Institutions which totaled 709 with the formula for determining samples from Isaac and Michael. Survey responses are valid and are analyzed using structural equation modeling method in quantitative research. 25 hypotheses have been examined. The degree of disagreement between the traits that should not be quantified by the measuring instrument has been met, and theoretical conceptions concerning the variable have been excluded. Factors that produce influence are Discomfort on Significant Memorability, Innovation on Efficiency, Learnability, Memorability, Reliability, and Significant Satisfaction, Insecurity on Efficiency, Learnability, Memorability, Reliability, and Satisfaction in Significant, Reliability on System Usability Significant, and Satisfaction on System Significant Usability. The results will be able to contribute to the parties involved in preparing for Information Systems in the future and these findings become material for making decisions about the usability of Information Systems. From the presence of the new model, it can be tried to be applied in various institutions to provide input on the continued use of the integrated model

    A Bibliometric Analysis of the Conceptual Model of Asnaf Entrepreneur Success

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    A specific study focusing on the success of asnāf entrepreneurs is currently very rare because zakāt distribution is still consumption dominant. The asnāf entrepreneur program is expected to be a sustainable solution for poverty alleviation and it deserves in-depth review. This study aims at building a conceptual model that determines the success of asnāf entrepreneurs. Literature research data were collected on publications produced between 2000 and 2020, sourced from Google Scholar, using published applications. The preferred reporting items for systematic reviews and meta-analyses (PRISMA) and bibliometric approaches were used for data analysis. The results of the study led to development of a conceptual model for determining asnāf entrepreneur success, which includes six variables: characteristics, competency, intention, religiosity, resources, and opportunities. Asnāf entrepreneur success can be measured in four dimensions: life improvement, financial performance, non-financial performance, and maqāṣid sharī‘ah. Another important finding is that three theories, namely theory of planned behavior, giving back theory, and resource-based view, support the study. Two additional theories support the conceptual models, namely: human capital theory and theory of opportunity identification and development. Results of this study produced a conceptual model for determining success of asnaf entrepreneurs

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