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    “It’s You We Value”: Ways to Provide Five-Star Customer Service to Internal and External Users

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    Why is it important to inform, engage and meet the needs of internal and external users? How do you effectively communicate benefits, exemptions and valuation to officials and taxpayers? This presentation will discuss communication & public relations strategies used in Santa Fe County to ensure customer service is top-notch

    The Importance of History to Assessors and GIS Professionals

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    Sometimes it is a wonder how parcels and boundaries were originally mapped. It is different all over the country. Sometimes it is a wonder how historic data on paper magically appeared in our GIS. Attend this informative session and learn from the deep history of the PLSS, on how GIS developed from paper to modern cloud/app systems

    Interactive (Sales) Map for the Public

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    This Interactive Residential Sales web map allows the user to search for all arms-length sales of the residential properties in the City of Boston and retrieve information about the transaction and the property itself

    Value of the Cost Approach Amid Rising Inflation and Supply Chain Delays.

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    Assessing structure values during a pandemic along with rising inflation requires multiple sources of intelligence to formulate a solid opinion of value. This class will demonstrate how the Cost Approach is used to support rising costs while mitigating risk of loss

    Create the Office Culture that \u27Sells Itself\u27 to New Hires

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    The market for talented employees is as competitive as ever. Hiring has become less about applicants selling themselves, and more about what the organization has to offer. So, the question is simple...Is your organization worth the sell

    Identifying and Combating Assessment Inequity

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    The session will discuss identifying consistency of market value with new methodologies while complying with IAAO 2013 standard on ratio studies. This includes discussion on incorporating GIS in the process

    Overcoming Obstacles: Rebuilding an Assessment Department

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    A 20-year-old CAMA system, limited staff, a flood, and COVID, all were obstacles faced by the Jackson County Missouri Assessment Department. As an assessor you have a small window of time to determine the priorities of your department. What resources are available to help you evaluate your department

    Utilizing Rental Data to Increase the Accuracy of your Assessment Roll

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    Deckard Technologies provides high quality data to increase taxation fairness and save assessment staff valuable time. We identify actual fraud versus potential fraud in your community. Over 90% of our data results in adjustments to the assessment roll

    Leveraging 3D Geospatial Data to Support Property Assessors

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    Ecopia is an industry-leading geospatial data provider that leverages the power of artificial intelligence to extract highly precise 3D geometry from imagery and LiDAR inputs, delivering consistent, maintained annual results that exceed the accuracy of a GIS-Professional (\u3e95% geometric accuracy). Ecopia is supporting a network of public sector agencies across North America that leverage geospatial data for property taxation solutions. This presentation will review the benefits of an AI data extraction process and explore how it can be integrated into the workflow of communities. Topics of discussion include property change detection, accurate sketches for multi-level properties, and integration of building sketches to support CAMA technology. Finally, Ecopia will summarize how its services will provide the tools for assessors to conduct their affairs more efficiently and consistently

    Assessment from Oblique Imagery and Other Data

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    Sanborn’s Oblique Imagery, Change Detection, and 3D Model solutions offers transparency through technology, and can help speed up tax appeals, reduce field visits, and even discover additional value to produce a tangible return on investment (ROI) for your county. Fair and Equitable is the ultimate goal, and Sanborn’s product solutions will help accomplish that goal

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