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    Mind the Gap! How to Navigate Intergenerational Communication Gaps in the Workplace Presented by the Women’s Initiative Network

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    The 3rd and final 2022 Emerging Leaders’ Summit session, Mind the Gap! How to Navigate Intergenerational Communication Gaps in the Workplace is being presented by the Women’s Initiative Network at the IAAO Annual Conference in Boston. With a focus on embracing the diversity of a multigenerational work force, facilitators Chesney Leafblad, CIAO-Master, and Jessica McNiel, RES, representing the Women’s Initiative Network, will present ways that leaders can shift from mitigating generational issues to developing a high-performing team. All conference attendees are welcome and encouraged to attend

    Internationalising the Certificate of Excellence in Assessment Administration

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    How a CEAA-style assessment system can be used as a self-assessment and institutional development tool to enhance the quality of property tax assessment in countries undertaking property tax development and reforms

    Supercharge Your Assessing Analytics with Power BI

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    Power BI is a game changer in truly understanding your assessing data! See how Power BI can supercharge your assessing analytics

    Managing Inbound Communication Through To Resolution

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    We plan our inspections and assign staff to get the work done in a timely manner. How do we manage unexpected work and track it through to completion? Do we really know who is calling, why they are calling and if we have answered their concern? This session will show you how

    Opportunity for Change: Innovating a New Model Review Process for Maricopa County

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    An opportunity arose to modernize and innovate a long-standing process to review mass appraisal regression model values in Maricopa County. This session will discuss the development and implementation of a new process for completing Model Review to identify outlier properties for individual appraiser review

    Ethics, Assurance, and the Future of Valuation and Assessment Professions

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    The valuation and assessment professions impact an estimated 70% of global wealth held in land and property assets. There are structural shifts in investor and occupier demand for real estate – many accelerated by the impacts of COVID-19 – resulting in changing market, public and regulatory expectations of valuers. Providing assurance is an important aspect of what professions need to do to enhance public confidence. RICS provides guidance and guidelines through its own qualification and assurance approach, and through collaborations with other valuation professional organizations

    IAAO Ethics: An Overview and Recent Changes

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    A review of the IAAO Code of Ethics and the recent changes made to it

    Sharing the Love

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    The City of Brotherly love, Philadelphia, brings a real-world case study on Racial and Social Equity. Learn how to measure and find appropriate data sources, and hear strategies for remediation

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