IAAO Research Exchange
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Using AI to enrich data for AVMs: Future opportunities in mass appraisal
This presentation provides a concise yet comprehensive guide on using AI to enrich data for use in Automated Valuation Models (AVMs). We will explore practical techniques for merging traditional appraisal data with innovative data sources such as aerial imagery models, parcel tagging using GIS and more. We\u27ll cover real-world case studies that will illustrate how AI can boost accuracy, mitigate biases, and enhance data quality in property valuations. Attendees will leave equipped with actionable strategies to harness AI for more precise and efficient mass appraisal practices
Why Kofile Matters and the Digital Revolution of Preservation
Kofile is trusted nationwide by over 3,000 agencies. This session will address preserving vital records, future-proofing access and empowering accessors with efficiency and citizen engagement
Reimagining the Government Help Desk: AI-Powered Automation and Analytics for Public Inquiries
Front Desk is a modern communication platform that turns every taxpayer inquiry—via email, chatbot, phone call, or walk-in—into a structured, trackable case. With built-in AI automation, case analytics, and cross-department visibility, offices can respond faster, reduce repetitive workloads, and gain insight into service trends and gaps. Learn how appraisal teams are using Front Desk to streamline coordination and deliver consistent, transparent, and scalable taxpayer service in the AI era
Appraisal Foundation: Building Public Trust in the Appraisal Profession
In this presentation, IAAO Conference attendees will hear updates on the recent activities of the Foundation. The interactive presentation is designed to allow ample time for discussion and to address questions on what the Foundation is doing and where the Foundation is headed
LA Story: Bruce\u27s Beach Map Books, Disaster Recovery & Telling Your Story
One of the first county reparations in the country that required mold remediation and preservation services to be reintroduced back to the public. Here their story told by Assessor Data
Valuing Properties Without Market Data
Valuing properties is a crucial process, particularly for tax assessment, insurance, or commercial transactions. Approaches to valuation will vary considerably and this session will focus on properties where there is no transactional evidence. The speakers will reference some high profile and well known properties in the UK where valuations were made where there was a lack of market evidence
Behind the Scenes of Tulsa County\u27s TIF Management
This presentation offers an insightful look into how Tulsa County tracks and manages its TIF (Tax Increment Financing) projects. Participants will explore the reporting process, account tracking, GIS integration, communication with stakeholders, and the challenges faced in maintaining accurate and efficient TIF project oversight
Holy Cow! The Valuation of Wrigley Field
Wrigley Field is an iconic baseball stadium located in Chicago’s north side. In this presentation, we will discuss the specifics of Wrigley’s assessment, focusing on the cost approach, the legal and assessment practices required in Illinois to ensure fair, accurate and transparent assessments, and the appeal process in Cook County
Level Up with WIN Presents Beyond the Agenda: Holding Effective Meetings
Ain’t nobody got time for that! Tired of meetings that drain your time, schedule, and patience? Join this session designed specifically for assessment professionals to learn science based strategies for leading focused, efficient, and outcome driven meetings. Learn how to turn obligatory gatherings into tools for collaboration, clarity, and progress
Writing and Maintaining Effective Operating Procedures
Operating procedures provide numerous benefits, including providing guidance, detailing processes to ensure continuity of services, outlines of work performed, and a thoughtful look into work flows. Operating procedures are very important to have for several reasons. Participants will gain an understanding of what makes good operating procedures, why they are important to have, how to maintain them for accuracy, and tips for formatting the documents