E-journal Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
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Influence Self-Service Technology Against Customer Satisfaction and Loyalty of PT. Bank Syariah Indonesia (BSI) in the City of Palangka Raya
Get PDFBanking practitioners increasingly realize they can no longer serve customers with limited capabilities. Banking is also moving forward and collaborating to improve systems and strategies so that customers feel and prove to themselves that transactions with the help of technology make it easier. Starting from direct service carried out by employees, it becomes service independently without needing to go to the Bank first to make a transaction or something else. With the merger, the amount of capital has increased, so the use of BSI Mobile in Palangka Raya City should have developed and increased. This study aims to determine whether there is an effect of self-service technology on customer satisfaction of Indonesian Islamic banks in the city of Palangka Raya and whether there is an effect of self-service technology on customer loyalty to PT. Bank Syariah Indonesia (BSI) in the city of Palangka Raya and whether customer satisfaction affects customer loyalty. Indonesian sharia bank in the city of Palangka Raya.
This study uses primary data obtained directly through a questionnaire. Taking the number of samples in this study using the purposive sampling method with the Slovin formula, and found as many as 100 respondents. This study uses quantitative analysis methods, and data is processed using SmartPLS version 4.0.
This research proves that Self-Service Technology positively and significantly affects customer satisfaction by showing a coefficient value of 0.740 and a t-statistic of 9.872. Self-Service Technology has a positive and significant effect on customer loyalty, with a coefficient value of 0.341 and a t-statistic of 2.779. Moreover, customer satisfaction has a positive and significant effect on customer loyalty, with a coefficient value of 0.362 and a t-statistic of 2.910. And coefficient value Self-Service Technology on customer loyalty of 0.268 and t-statistics of 2.667. can also be interpreted as customer satisfaction as a variable intervening to play a full role
Fenomena Kesesuaian Dan Pengabaian Prinsip Ekonomi Syari’ah Dalam Kebijakan Distribusi Anggaran Di Institut Agama Islam Negeri Pontianak
Get PDFTujuan dari penelitian ini untuk mengetahui fenomena kesesuaian dan pengabaian prinsip ekonomi syari’ah dalam kebijakan distribusi anggaran di Institut Agama Islam Negeri Pontianak. Metodologi dalam penelitian ini menggunakan pendekatan deskriptif kualitatif yang meliputi observasi, wawancara dan dokumentasi. Analisis data menggunakan analisis tematik, dengan mengekstrak pola dan tema yang relevan dari wawancara. Temuan penelitian menunjukan bahwa, pertama implementasi kebijakan distribusi anggaran di IAIN Pontianak terdapat bentuk-bentuk kesesuaian dan pengabaian dengan prinsip keadilan (tawadzun/equilibrium), prinsip pengendalian (amar ma’ruf nahi munkar/deviation control) dan prinsip pertanggung jawaban (mas’uliyah/responsibility). Kedua, terdapat faktor-faktor pendorong terjadinya pengabaian prinsip keadilan, prinsip pengendalian dan prinsip pertanggung jawaban. Ketiga, adanya dampak atas pengabaian prinsip ekonomi syari’ah tersebut dalam sustainabilty pencapaian visi dan misi organisasi institusi
Katakunci : Fenomena kesesuaian dan pengabaian, prinsip ekonomi syari’ah, kebijakan anggara
Strategy for Sustainable Halal Tourism Development in Perlang Village, Bangka Belitung Islands Province, Indonesia
Get PDFIn developing halal tourism, enhancing competitiveness must also address other important issues, such as environmental sustainability. After Covid-19, environmental issues increased along with the growth of halal tourism. Consequently, it is essential to implement effective strategies for developing halal tourism. Perlang is one of the villages that has succeeded in turning former mining land into a tourist attraction, and is recognized as one of the 50 best tourist attractions in Indonesia. This research aims to see how specific strategies have been used in developing a tourist village with the concept of sustainable halal tourism. It also looks at how the strategy model is effectively utilized to realize a tourist village concept that carries halal and sustainable values. It employs a qualitative method with a case study of Perlang Village by exploring documentation, observation, interviews, and Focus Group Discussions. The results showed that the Sustainable and Responsible Halal Tourism development model in Perlang fulfills the indicators that make it attractive, authentic, and consistent with halal principles, aligned with achieving sustainable development goals. The benefits of this tourist destination can be felt by the wider community inclusively and future generations
Psikologi Pendidikan di Indonesia: Suatu Telaah Epistimologi
Get PDFThis article discusses the importance of epistemology in the development of educational psychology in Indonesia, considering the need for an educational approach that is rooted in the local context and at the same time meets global scientific standards. This study aims to understand how knowledge in educational psychology is constructed, validated, and developed through the perspective of the philosophy of science, and to identify the basic assumptions in the practice and theory of educational psychology that are developing in Indonesia. The method used is a systematic literature review of various relevant academic references, such as the work of Hanurawan (2012, 2019, 2020), Ghufron et al. (2013), Moore (2014), and Hofer & Pintrich (2002), with an analytical approach to the concepts of ontology, epistemology, and axiology in the context of educational psychology. The results of the review show that epistemology not only functions as a conceptual foundation in the development of theory, but also plays a central role in the validation of contextual and meaningful educational methods and practices. There is a significant transformation from the adoption of Western scientific methods to adaptations that take into account the socio-cultural realities of Indonesia, including the integration of Pancasila values as the basic framework of local educational psychology. Epistemological understanding has been proven to improve the quality of learning, critical thinking of students, and the quality of teacher-student interactions. In addition, personal epistemology plays an important role in shaping students' beliefs about knowledge and the learning process. Thus, philosophical epistemology provides a more reflective and adaptive direction for the development of educational psychology in Indonesia as a contextual and transformative science
Peran Filsafat Ilmu dalam Psikologi Pendidikan
Get PDFThis article examines the fundamental contribution of philosophy of science in the development of educational psychology in Indonesia through a systematic literature review approach. The background of this study is based on the fact that psychology was originally part of philosophy, and until now philosophy of science remains an important foundation for the development of culturally relevant educational theories and practices. The purpose of this study is to analyze the contribution, influence, and integration of philosophy of science in the formation of a contextual framework for thinking in Indonesian educational psychology. The method used is a systematic literature review from academic sources such as Hanurawan (2022), Gutek (2004), Freire (1970), Dewantara (2009), and Santrock & Yussen (2009), which discuss the pillars of philosophy of science, namely ontology, epistemology, and axiology in the context of education. The results of the study show that philosophy of science plays an important role in forming theories that are in accordance with local cultural values, aligning education with the diversity of Indonesian culture, and strengthening critical reflection and integration of character education. Philosophy of science also encourages a holistic approach to education that considers social, moral, and spiritual dimensions. Integration of Western psychological theory with local wisdom through culture-based learning models and culturally sensitive evaluations is an important strategy in developing an inclusive and relevant education system. Thus, philosophical understanding provides a contextual direction and methodological framework for the development of educational psychology in Indonesia that is able to respond to contemporary social, cultural, and pedagogical challenges
MANAJEMEN PERMODALAN UNTUK MENINGKATKAN KESEHATAN BMT MASLAHAH NGAWI
No full textThis research is based on the world of sharia banking business in this modern era. BMT Maslahah Ngawi Branch's efforts to maintain health through capital management originating from owners, shareholders and several operational income results based on certain provisions. The aim of this research is to analyze capital management, health level, obstacles faced by BMT Maslahah Ngawi Branch. The formulation of the research problem is 1) What is the health level of BMT Maslahah Ngawi Branch, 2) How is the capital management of BMT Maslahah Ngawi Branch, 3) What are the obstacles faced by BMT Maslahah Ngawi Branch in improving health. This research is field research and uses a descriptive qualitative approach through in-depth interviews, field observations and documentation of BMT Maslahah Ngawi Branch by staff and managers, analyzed using an inductive method in the form of specific data categorized as data reduction, display data and ends with data verification. The results of the research on BMT Maslahah Ngawi Branch can be concluded that: 1) The health level of BMT Maslahah Ngawi Branch in 2019-2022 experienced a percentage decrease, showing a CAR of 6.30%, occupying the title of Less Healthy. 2) Capital Management through marketing techniques and empowering human resources. 3) The problem with BMT Maslahah Ngawi Branch is that the management is considered unprofessional, and the lack of customer responsibility has an impact on customer financing obligations
PERAN AKUNTANSI RUMAH TANGGA DALAM PENGELOLAAN KEUANGAN SYARIAH
Get PDFHousehold financial management plays a crucial role in creating socio-economic stability, especially for rural communities such as those in Ulo Village, Tellu Siattingge District. One common approach to support financial management is cash flow recording. However, inadequate recording often makes it difficult for households to monitor and analyze income and expenditure patterns effectively. From a Sharia perspective, proper financial management becomes even more significant as it must align with Sharia principles, such as transparency, fairness, and the prohibition of usury. This study aims to identify the role of household accounting in Sharia-based financial management, including supporting factors, implementation barriers, and solutions to overcome challenges. The research employs a qualitative approach, collecting data through field observations, in-depth interviews, and documentation. The study involves five informants, all of whom are housewives with children and have been married for at least 5 years. Data analysis was conducted thematically using triangulation techniques to ensure result validity. The findings indicate that household accounting plays an essential role in helping families create budgets, record financial transactions, support decision-making, and plan long-term finances. Supporting factors include awareness of the importance of financial recording and basic understanding of Sharia principles, while the main obstacles involve limited knowledge and lack of consistency in recording. Nonetheless, informants reported significant benefits, such as using financial records as a reference for managing finances in the following month. The implementation of simple household accounting has proven effective for housewives in Ulo Village in controlling expenditures, budgeting, and improving financial management in line with Sharia principles. For housewives in similar areas, simple financial recording can be an initial step toward enhancing family economic stability. This study recommends Sharia-based financial literacy training and the development of simple financial recording tools. Future research could explore the long-term impacts and the role of technology in supporting Sharia financial management at the household level.
PROBLEMATIKA KEDUDUKAN HUKUM HARTA BERSAMA TERHADAP PERKAWINAN CAMPURAN DI INDONESIA
Get PDFPada sistem perkawinan di Indonesia mengenal adanya asas harta bersama yang mengikat harta suami istri hingga mereka memperjanjikan hal lain. Selain itu atas keberlakuan asas harta bersama ini semua harta yang diperoleh suami ataupun istri akan menjadi kepemilikan bersama dan keduanya memiliki hak yang sama atas harta tersebut. Sedangkan pada perkawinan campuran ini tidak ada ketentuan yang dengan tegas mengatur harta perkawinan dalam perkawinan campuran ini. Selain itu atas keberlakuan asas harta bersama ini justru menimbulkan perbedaan hak yang dimiliki oleh Warganegara Indonesia sebagai pelaku perkawinan campuran dengan Warganegara Indonesia lain yang melakukan perkawinan pada umumnya. Dalam penelitian ini penulis menggunakan penelitian hukum normatif dengan metode penelitian kualitatif. Sumber data yang digunakan dalam penelitian ini terdiri dari bahan hukum primer berupa Undang-Undang No.5 Tahun 1960 tentang Peraturan Dasar Pokok-Pokok Agraria, Undang-Undang No.16 Tahun 2019 tentang perubahan atas Undang-Undang No.1 Tahun 1974 tentang Perkawinan dan Putusan Perkara No.900/Pdt.P/2020/PN.Jkt.Br dan bahan hukum sekunder berupa wawancara dengan Hakim Pengadilan Agama Samarinda. Teknik pengumpulan data berupa studi kepustakaan, studi dokumen dan wawancara. Dengan pendekatan penelitian dengan pendekatan perundang-undangan dan pendekatan kasus. Hasil dari penelitian ini yaitu dalam perkawinan campuran ini berlaku juga asas harta bersama yang berlaku dalam setiap perkawinan diIndonesia yang mana hal ini didasarkan pada asas penundukkan hukum, maka ketentuan harta bersama ini juga berlaku bagi perkawinan campuran dan setiap perkawinan yang dilakukan oleh Warganegara Indonesia. Terkait problematika harta bersama dalam perkawinan campuran dapat kembali dimiliki oleh pelaku perkawinan campuran ini dengan membuat perjanjian perkawinan atas pemisahan harta. Selain itu ditinjau dari maqashid syar'iyah perjanjian perkawinan atas pemisahan harta ini adalah salah satu bentuk dari haafidzul maal (penjagaan terhadap harta) karena dalam hal ini dapat memperjelas kedudukan harta dalam perkawinan campuran itu sendiri
Kata Kunci: Perkawinan Campuran, Perjanjian Perkawinan, Harta Tidak Bergerak
 
PANDANGAN HUKUM PENGIKUT MANHAJ SALAFI KOTA SAMARINDA DALAM FENOMENA DOMINASI ISTRI DALAM KELUARGA
Get PDFArtikel ini memiliki tujuan untuk membahas bagaimana pandangan pengikut Manhaj Salafi Kota Samarinda mengenai dominasi istri dalam keluarga yang mana pada zaman modern pemikiran kesetaraan gender terdapat banyak problematika mengenai kesetaraan antara perempuan dan laki-laki khususnya kepemimpinan dalam pernikahan akan terjadi intraksi antar suami dan istri. Padahal dalam Al-qur’an dan Hadist sudah banyak yang menjelaskan tentang kedudukan dan peran suami istri dalam keluarga. Islam ada “aliran” yang bernama Manhaj Salafi yang terkenal dalam masyarakat Indonesia memiliki stigma negatif yang keras dalam masalah akidah dan fiqh. Pengikut manhaj salafi ini sangat mengikuti Al-qur’an dan Hadist. Hal tersebut yang membuat peneliti tertarik untuk melakukan penelitian ini untuk mengetahui pandangan hukum pengikut Manhaj Salafi di Kota Samarinda dalam istri yang mendominasi dalam keluarga dan bagaimana pandangan pengikut Manhaj Salafi di Kota Samarinda terhadap dominasi istri dalam keluarga persfektif tafsir al-mishbah
FAKTOR-FAKTOR YANG MEMPENGARUHI KEHARMONISAN RUMAH TANGGA KARYAWAN TAMBANG BATU BARA YANG MENJALANI HUBUNGAN JARAK JAUH
Get PDFAbstrakKaryawan tambang batu bara yang berangkat kerja ke luar kota mengharuskan suami istri melakukan hubungan jarak jauh. Dengan keadaan suami istri yang berjauhan, hal ini dapat menimbulkan kekosongan peran yang seharusnya dilakukan oleh suami istri layaknya pasangan yang tinggal serumah, oleh karena itu peneliti ingin mengetahui faktor apa saja yang mempengaruhi keharmonisan rumah tangga pada karyawan tambang batu bara yang melakukan hubungan jarak jauh. Metode penelitian menggunakan pendekatan kualitatif. Jenis penelitian yang digunakan adalah penelitian empiris. Sumber data yang digunakan adalah data primer berupa wawancara dan data sekunder berupa buku, jurnal, website dan karya ilmiah lainnya. Teknik analisis data dengan cara observasi, pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Berdasarkan hasil penelitian, beberapa hal yang menjadi akibat dari hubungan jarak jauh adalah kurangnya komunikasi, kekhawatiran terhadap pasangan masing-masing, tidak mengikuti tumbuh kembang anak, dan kekhawatiran pasangan berselingkuh. Faktor yang mempengaruhi keharmonisan keluarga dalam hubungan jarak jauh adalah komunikasi dan keterbukaan pasangan. dan Upaya yang dilakukan karyawan Tambang Batubara dalam menjaga keharmonisan rumah tangga adalah dengan menjaga komunikasi yang baik, tidak saling menyalahkan, mendiskusikan masalah dengan baik dan tenang, mengurangi komunikasi yang berlebihan, memberikan perhatian dan menyediakan waktu untuk pasangan dan anak