ITAL Information Technology and Libraries (E-Journal)
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    885 research outputs found

    From ChatGPT to CatGPT: The Implications of Artificial Intelligence on Library Cataloging

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    This paper explores the potential of language models such as ChatGPT to transform library cataloging. Through experiments with ChatGPT, the author demonstrates its ability to generate accurate MARC records using RDA and other standards such as the Dublin Core Metadata Element Set. These results demonstrate the potential of ChatGPT as a tool for streamlining the record creation process and improving efficiency in library settings. The use of AI-generated records, however, also raises important questions related to intellectual property rights and bias. The paper reviews recent studies on AI in libraries and concludes that further research and development of this innovative technology is necessary to ensure its responsible implementation in the field of library cataloging

    Japanese Military “Comfort Women” Knowledge Graph: Linking Fragmented Digital Records

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    Materials related to Japanese military “comfort women” in Korea are managed by several institutions. Each digital archive has their own metadata schema and management policies. So far, a standard or a common guideline for describing digital records is not formalized. We propose a Japanese military “comfort women” knowledge graph to semantically interlink the digital records from distributed digital archives. To build a Japanese military “comfort women” knowledge graph, digital records and descriptive metadata were collected from existing digital archives. A list of metadata was defined by analyzing commonly used properties and a knowledge model designed by reusing standard vocabularies. Knowledge was constructed by interlinking the collected records, external data sources, and enriching data. The knowledge graph was evaluated using the FAIR data maturity model

    Towards an Open Source-first Praxis in Libraries

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    In terms of utility and technical quality, open source software solutions have become a common option for many libraries. As barriers to adoption have been reduced and systems such as FOLIO appear poised to change the landscape of LIS technology, it is worth examining how the use of open source can support the normative core values of librarianship, and to outline a strategy for critical engagement with the technology that is beneficial to patrons and libraries. That strategy will require further codification, institutionalization and investigation of open source at many levels

    A Tale of Two Tools: Comparing LibKey Discovery to Quicklinks in Primo VE

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    Consistent delivery of full-text content has been a challenge for libraries since the development of online databases. Library systems have attempted to meet this challenge, but link resolvers and early direct linking tools often fell short of patron expectations. In the last several years, a new generation of direct linking tools has appeared, two of which will be discussed in this article: Third Iron’s LibKey Discovery and Quicklinks by Ex Libris, a Clarivate company. Figure 1 shows the “Download PDF” link added by LibKey. Figure 2 shows the “Get PDF” link provided by Quicklinks. The way we configured our discovery interface, a resource cannot receive both the LibKey and Quicklinks PDF links. These two direct linking tools were chosen because they were both relatively new to the market in April 2021 when this analysis took place and they can both be integrated into Primo VE, the library discovery system of choice at the authors’ home institutions of SUNY College of Optometry and Ferris State University. Through analysis of the frequency of direct links, link success rate, and number of clicks, this study may help determine which product is most likely to meet your patrons’ needs

    Automating the Diversity Audit Process

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    To assist public libraries with diversity audits, several automated services have been created. This article provides an overview of automated diversity audit services, including a homegrown option

    Reference Chatbots in Canadian Academic Libraries

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    Chatbots are “computer agents that can interact with the user” in a way that feels like human-to-human conversation. While the use of chatbots for reference service in academic libraries is a topic of interest for both library professionals and researchers, little is known about how they are used in library reference service, especially in academic libraries in Canada. This article aims to fill this gap by conducting a web-based survey of 106 academic library websites in Canada and analyzing the prevalence and characteristics of chatbot and live chat services offered by these libraries. The authors found that only two libraries were using chatbots for reference service. For live chat services, the authors found that 78 libraries provided this service. The article discusses possible reasons for the low adoption of chatbots in academic libraries, such as accessibility, privacy, cost, and professional identity issues. The article also provides a case study of the authors’ institution, the University of Calgary, which integrated a chatbot service in 2021. The article concludes with suggestions for future research on chatbot use in libraries

    Letter from the Editors: September 2023

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    Information Technology and Libraries has moved to our new hosting platform. We provide an update on Editorial Board activities and summarize the content of this issue

    Response to "From ChatGPT to CatGPT"

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    Services to Mobile Users: The Best Practice from the Top-Visited Public Libraries in the US

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    Libraries are adapting to the changing times by providing mobile services. One hundred fifty-one libraries were chosen based on circulation, with at least one library or library system from each state, to explore the diverse services provided to mobile users across the United States. According to the data, mobile apps, mobile reference services, mobile library catalogs, and mobile printing are among public libraries’ most-frequently offered services, as determined by mobile visits, content analysis, and librarian survey responses. Every library examined had at least one mobile website, mobile catalog, mobile app, or webpage adapted for a mobile device. Following the COVID-19 outbreak, services such as mobile renewal, subscriber database access, mobile reservations, and the ability to interact with a librarian were expanded to allow better communication with customers—all from the comfort and safety of their own homes. Libraries are continually looking for innovative methods to assist their mobile customers as the world changes

    Privacy Audit of Public Access Computers and Networks at a Public College Library

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    In 2021, the assessment-data management librarian at Lehman College Library decided to conduct a privacy audit of the Library’s public computers and networks. This audit comprised one of the Library’s two annual formal assessments of resources and services. The American Library Association’s (ALA) Library Privacy Checklist for Public Access Computers and Networks was selected to review 17 key items related to protecting user privacy and confidentiality. Faculty and staff from Circulation, Library Technology, and Online Learning identified 10 indicators needing work. Suggestions are provided for collaboratively resolving these issues and future steps are described to continuously maximize the online security of the campus community

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