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A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior
Get PDFThe main aim of this study was to examine the impact of the Dark Triad (DT) on Organizational Citizenship Behavior (OCB). The mediation effect of Workplace Incivility (WPI) between the relationship of DT and OCB was also analyzed. Furthermore, the moderating role of Islamic Work Ethics (IWE) was also tested between the relationship of WPI and OCB, in terms of the Theory of Threatened Egotism (TTE) and Ethical Climate Theory (ECT). Hypotheses of this study were tested using data of 326 employees (male/female) working in different public sector organizations (Lahore High Court, Lahore, and Rawalpindi Bench, Advocate General, and Attorney General Office). Data was analyzed by using SPSS 25.0 and Smart-PLS, a direct relationship was tested by using hierarchal regression, the indirect effect was tested by using the methods of Barron and Kenny, Sobel, and Hayes, and moderation effect was tested by using PROCESS-macro. Findings support the hypothesis of this study, as workplace incivility indirectly with the presence of dark personality negatively influence the organizational citizenship behavior of employees. Findings further explore that moderation of Islamic work ethics reduces the strength of the negative indirect effect of dark personality via workplace incivility on organizational citizenship behavior. Investigation of this study contribute to the literature of personality psychology and organizational behavior, by showing that the dark side of personality develops the features of uncivil behavior that reduce the level of organizational citizenship behavior, IWE as a potential moderator provide an ethical climate in the organization that reduces the intensity of these negative behaviors
Board Governance and Sustainability Disclosure – A Romanian Insight
Get PDFThis paper examines the corporate governance and sustainability disclosure and investigates the existing anchor between sustainability disclosure and corporate governance in Romanian companies. The topic provides a generous field of study because of the novelty of sustainable reporting for the Romanian companies and need for robust, consolidated corporate governance. The study’s sample includes listed and non-listed companies operating in the oil, transportation, chemistry and pharmaceutical industries. Annual reports, comply-or-explain declarations and stand-alone sustainability reports of the companies were analyzed on a time frame of three years aiming at measure the quality of sustainability disclosures and investigate the correlations between board governance and sustainability disclosure. The study emphasized that the companies opted mainly to integrate sustainable reporting in the annual management report. The independent reports on sustainability are more rigorous and better aligned to the Romanian framework, then the information integrated into the annual management reports. Improved disclosure is needed on the main risks with severe impacts, policies regarding specific aspects of sustainability, key performance indicators relevant to particular businesses. The sustainability reporting is more focus on soft disclosure items. Companies with larger board size and a higher number of board meetings registered higher disclosure in sustainability reporting. Robust corporate governance is imperative for Romanian companies because they are facing drastic changes in all aspects of their activity. A new rethink approach is needed from the sustainability perspective aiming at reshaping the entire processes starting with a long-term strategy, business models, risk and data management and processing
The Relationship between the Technology Readiness Index (Tri) and the Quality of Digital Services of Brazilian Financial Institutions
Get PDFThis study aims to identify the technological readiness variables associated with the quality perceived by customers who use digital services offered by banking institutions operating in Brazil. Descriptive quantitative research, in cross-section, with a sample of 958 clients of financial institutions operating in Brazil. The data were analysed using Structural Equation Modelling and multigroup analysis using SmartPLS. Given the growth of Fintech driven by disruptive technologies, traditional banking segments are looking for a competitive advantage to retain their customers. The findings showed that optimism and innovativeness have a positive influence on perceived quality. In contrast, discomfort with functional and physical risk, discomfort with embarrassment, and insecurity with information have a negative influence on perceived quality. Insecurity due to lack of contact does not influence the quality perceived by customers. There are also no differences regarding the gender and income of customers and the type of bank with whom they have a relationship, only in the group between public and private banks in the relationship between innovativeness and perceived quality. However, the explanatory power of the model indicates that other factors also impact this relationship. Although Fintech is growing at an accelerated pace, traditional bank customers seek other factors that impact perceived quality. In this way, it shows that traditional banks can consider other organisational actions to retain customers in addition to disruptive technologies
Encouraging Extensive Listening in Language Learning
Get PDFThis study aims to generate an analysis of how to encourage extensive listening in an English Preparatory Program with listening worksheets in an enjoyable way, to identify the learners’ responses, and to establish the feedback from students which could provide more productive activities. For many of the students listening in target language is a challenging task. Extensive listening aims to get the learners listen and enjoy it. To improve the listening fluency, extensive listening is one of the functional and practical ways thanks to easy and interesting materials. Extensive listening encourages the learners to get fluent in a qualified way. The main value in extensive listening is to allow the students’ self-selection and the decision of how to spend time effectively to improve their listening skill in the target language. 6 Turkish learners of English were the participants of this study; and they completed worksheets after each listening activity for 5 weeks in the spring term of 2018-2019 academic year in the prep school of a state school. The results of the analyses showed that all of the participants showed positive tendency towards listening and they developed their level of listening skill, along with some other skills in the target language
Improving Technical Translation Ability of the Iranian Students of Translation through Multimedia: An Empirical Study
Get PDFMultimedia-assisted teaching results in eliminating traditional training barriers, facilitating cognition process and upgrading learning outcomes. This study attempted to examine the effects of implementing multimedia on teaching technical translation model and on the technical text translation ability of Iranian translation studies students. To fulfill the purpose of the study, a total of forty-six learners were selected out of fifty-seven participants in a higher education center in Tehran based on their scores in Preliminary English Test (PET) and were divided randomly in the experimental and control groups. Prior to the treatment, a technical text translation questionnaire was devised and then validated by three assistant professors of engineering fields and three assistant professors of Teaching English as a Foreign Language (TEFL) at the university. This questionnaire was administered as a pretest to both groups. Control and experimental groups were trained for five successive weeks using identical course books but with a different lesson plan that allowed employing multimedia for experimental group only. The devised and approved questionnaire was administered as posttest to both groups at the end of the instruction. A multivariate ANOVA was run to compare the two groups’ means on the PET, pretest and posttest. The results showed the rejection of all null hypotheses of the study and revealed that multimedia significantly improved technical text translation ability of the learners. 
Promoting Intercultural Communicative Competence through CLIL in Greek Primary Education
Get PDFIntercultural Communicative Competence constitutes one of the most burning issues in foreign Language education given the challenges cultural diversity poses to our formerly homogeneous classrooms. This article attempts to explore the intercultural practices of EFL teachers working in primary schools in Greece, as well as the extent to which Content and Language Integrated Learning (CLIL), which is still striving for recognition in the particular context, promotes the development of intercultural knowledge, attitudes and skills. Using the mixed method research model, the present study investigates the importance primary EFL teachers in Greece ascribe to intercultural objectives, the way the cultural dimension is articulated in professional praxis, the potential of a CLIL approach to foster intercultural sensitivity, as well as the perceived gains and challenges CLIL practitioners face in primary education. The analysis of the findings shed light on a number of constraining factors along with the potential of CLIL to circumvent obstacles and promote intercultural dialogue. It is hoped that the implications of the findings will pave the way for future full-scale research that will serve as a basis for the much-needed change in intercultural education and policy in Greece. 
Emotional Burnout as a Result of Professional Stress in the Work of Managers
Get PDFThe research is aimed at expanding the scientific understanding of the psychological characteristics of professional stress, the causes of its occurrence, as well as the effects of stressors in the manager's work. The article attempts to correlate the semantic fields of the concepts professional stress and emotional burnout. A definition and characterization of emotional burnout syndrome as a consequence of chronic stress is provided. The specificity of the manifestation of emotional burnout in the totality of the influence of objective and subjective factors in the activity of managers is presented. The content of the concept of self-actualization is defined. The expediency of applying a positively oriented (existential-humanistic) approach in the search for psychological resources of coping with emotional burnout is substantiated. The study provides a theoretical and methodological basis for the development of measures for effective prevention and psychological correction of emotional burnout syndrome
Analysis of Financial Performances of Hospital Services Subsector by ELECTRE Method
Get PDFMeasuring and evaluating financial performance in healthcare enterprises is important for decision-makers to evaluate the past and comment on the future. In this study, Turkey hospital services of the sub-sectors of evaluate the financial performance are aimed. For this purpose, the Republic of Turkey's financial performance with ELECTRE method that the Central Bank released was that the industry's financial performance between the data with the help of hospital services sub-sectors of the 2008-2016 years are taken from the balance sheet of the multi-criteria decision-making methods were measured. As a result, Turkey hospital services sub-sectors of the 9-years financial performance is evaluated, starting from the years of exchange between hospital services sub-sectors will contribute to the users about the results we have tried to be included
Explaining the Marketing Strategies of Knowledge-based Corporations in Northwest of Iran Using SWOT Analysis
Get PDFIn today’s business world, due to the constant changes and complexity of the situation in different fields, managers need to adopt marketing strategies to achieve competitive advantage and pioneer their target markets. One of the most effective approaches to formulation is the SWOT approach. The purpose of this study was to investigate the marketing strategy of knowledge-based companies in the northwest of the country and to create a SWOT matrix using a mixed research method to select the best marketing strategy. The statistical community in the qualitative section consisted of 30 managers, experts, consultants and support and related units in the surveyed companies. Participants in the quantitative section were also 100 persons, 80 of whom were selected according to Morgan table by simple random sampling. The data collection tools were qualitative interviews, focal interviews and quantitative questionnaires. The coding method, hierarchical analysis method was used for data analysis. The results of the focal interviews showed that 5 points were put into perspective. The results of Question 2 and 3, respectively, indicated that the threat of opportunity was greater and the strength of the weakness was higher, reflecting the position of companies in the home of competitive strategy (ST)
The Reasons of Using L1 in ESL Classrooms
Get PDFThis study investigates the reasons for L1 use in the L2 classroom and teachers’ and learners’ beliefs regarding the appropriateness and effectiveness of this practice. Its findings are based on observational and interview data collected in two lower intermediate level classes in the foundation year at an Omani university. Each class was observed three times over a two-week period, with each session lasting 1 hour 40 minutes. The interview data were obtained from the teacher and three students from each class. One of the classes was designated as an experimental group, in which the teacher was permitted to use L1, whereas the second class was used as a controlled group where an ‘English only’ policy was strictly adhered to. The results show that L1 was used most often to explain word meanings, followed by explanations of grammatical rules. Instances of L1 use were also recorded during L2 to L1 translation exercises, and L1 was used for classroom management purposes and for telling jokes