Eurokd | European Knowledge Development Institute
Not a member yet
985 research outputs found
Sort by
Loyal Customers are Attached to Brands. Is this True? What is the Role of Customer Equity and Customer Trust?
Get PDFGaining customer loyalty is key to achieving repeated purchases that have ripple effects on sale revenue, market penetration, and profitability for firms. Can brand attachment guarantee customers’ loyalty? Based on the assumptions of the theory of customer equity, the study evaluated the interactions of brand attachment, customer loyalty, customer equity, and customer loyalty, focusing on Nigeria's telecommunication industry. A survey-based approach to research with 1,035 active subscribers of five telecommunication companies in Nigeria was examined. Regression analysis was used to test the four-way hypotheses formulated in the study. Overall, the result showed that brand attachment had a positive and significant effect on customer loyalty. However, the link between brand attachment and customer loyalty was explained through customer trust to suggest a full mediation effect. Further analysis revealed that customer trust explained significant variation in customer equity. The study concluded that customer trust is a critical factor in achieving the benefit of brand attachment and customer equity. The study recommended that the management of the telecommunication companies in Nigeria invest significant resources to secure their customers' trust and adhere to the dimension of value, brand, and relationship equity given their concomitant effect on customer satisfaction and loyalty
The Importance of Establishing a Meritocracy System in Sports Organizations
Get PDFThe purpose of this review article was to review and explain the importance of establishing a meritocracy system in sports organizations. Various databases in 2021 were used to collect information and access the results of the latest research. A search of keywords in these sites found 95 related articles. By further reviewing the articles and removing the useless and old articles from the study cycle, 54 articles were approved and used. The author studied and reviewed the content, extracted concepts, and the most important findings of research and meta-analysis. Evidence suggests a lack of meritocracy culture and over-emphasis on evidence and centralism, centralized management, bureaucracy, instability in managerial careers, reliance on quantity and short-term goals, traditional management practices, indifference to research, indifference to managers’ performance, and such issues have been one of the most important challenges in establishing a meritocracy system in organizations. Managers of sports organizations must have competencies such as knowledge of business rules and processes, knowledge of sports rules, supervision and management of human resources, communication skills and public relations and technology, technical skills in the field of sports, personal and ethical characteristics, economy and finance leadership and management skills, intelligence and political awareness
Motivational Aspects of a Military Leader’s Managerial Culture Development
Get PDFThe purpose of the article is to reveal the main prerequisites for the development of the motivational component of the managerial culture of the military leader. The following research methods were used in the work: analysis and generalization of scientific results on research of the nature of professional activity of the personality, for clarification of motivational aspects of development of managerial culture of the military leader. In the content of military and professional activity it is necessary to single out motivational phenomena related to the managerial culture of a military leader, which are as follows: values about the military profession, assessment of the significance of professional activity, correlation of military and professional values with the system of meaningful life orientations of servicemen and other personal goals and values, the place of professional activity in the structure of “life essences”, etc. Awareness of the military leader's own ability to realize professional intentions is the sphere of realization of the most important personal values, which provides a motivational attitude to the professional activity. The managerial culture of a military leader depends on the assessment of the significance of professional activity taking into account personal individual needs and goals, which may or may not coincide with the goals of the service. The highly developed managerial culture is closely related to the general concept of professional aspirations and professional self-determination (from gaining of professional education to the stage of mastery), which are the properties that allow you to effectively and reliably perform complex activities in a variety of conditions. An important condition for the professional culture of a military leader, which ensures his full existence in professional activities, should be considered the tendency to develop the managerial potential as a set of ideas about work based on self-understanding, self-perception and personal growth. The basis of this movement is the professional and personal activity of military leaders – persistence in achieving goals, self-confidence, confidence in the professional experience and certainly a positive attitude towards others. These leaders are determined, do not stop there. Their personal characteristics are manifested at the level of self-awareness and are revealed in the process of self-regulation of behavior in professional activities. This is what helps a military leader to orient himself well in life, to be free in choosing his professional path and responsible for the consequences of the choic
Excellence Cluster Model for the Algerian University to Strengthen its Links With the Socio-Economic Environment
Get PDFThe challenge of excellence programs in the world is to improve the interaction of the university with its local and global environment and follow the rapid developments of science and knowledge. This study aims at presenting the participation of excellence clusters in improving the quality of higher education (HE) institutions achievements (the graduate, scientific research and social services) and their consistency with the main requirements of the socio-economic environment. Based on the review of literature on academic excellence and inspired by recent international experiences, we proposed a model for a cluster of excellence, applicable to Algerian universities, aimed at implementing change and innovation on HE achievements (Graduate, Scientific Research and Services), taking into consideration the requirements and needs of the institutions that operate in their territory. Hence, the present article aims at presenting the orientation towards academic excellence clusters. These contribute to the improvement of the quality of graduate by relying on the integral scientific qualifications and the quality of scientific research, based on inquiry, practice, and development. Moreover, they focus on raising the quality of public service by promoting the universities. Finally, the study proposed some suggestions for the successful implementation of this orientation in Algeria
Leadership Effectiveness and Employee Planned Behavior: Exploring the Role of Practical Wisdom Management
Get PDFLeadership is one of the most crucial factors effecting on the employee behavior in the organizations. The effectiveness of the leaders in multicultural organizations is in associated with newcomers’ immigrants’ behavior. How these employees adopt the leader and the new environment will influence on their performance. Therefore, the aim of this article is to provide the model for enhancing the effectiveness of the leadership on the employee planned behaviors through mediating moderating effects of the practical wisdom management. The model concludes that in international organizations leaders should be practically wise to be accepted as effective leader in the employees perception. This acceptance will affect their attitudes, subjective norms and perceived behaviors. These suggestions will help to managers in multinational companies to lead better their immigrant forces in the multicultural situation
Diversification Benefits of European REIT, Equities and Bonds
Get PDFThis study aims to demonstrate the benefits related to the inclusion of European REIT in a portfolio of stocks and bonds traded on European markets. Major studies of the portfolio’s diversification those considered REIT was carried out on the American real estate market. Therefore, this research project aims to extend the work to the European scale by forming a mixed pan-European REIT portfolio. The database is composed of monthly dividend-adjusted closing prices, over the past 11 years, from different stock indexes collected during eleven years of different European market indexes. Four hypothetic portfolios were constructed to test our hypothesis. Descriptive statistics and correlations were presented. Therefore, the results have shown that European REIT has reduced the risk of a mixed portfolio even if the risk reduction is very limited. The same is true for the portfolio’s return, which was slightly improved. The study showed that European REIT remains a factor of diversification that should not be overlooked in building an asset portfolio. These findings contribute to the existing portfolio theory arguing that using REITs in portfolio diversification helps investors dilute their risk and improve their returns. Our results also have practical implications. They can be useful to investors and financial analysts in their investment decisions by shedding light on this type of asset
Analysis-Diagnosis and Performance of a National System of Technological Innovation (NSTI): The Case of the Moroccan NSTI
Get PDFAt the current stage of development of the world economy, innovative development has become a priority in terms of the economic policy conducted by many countries. In the same perspective, Morocco has undertaken many reforms in order to develop its economy and strengthen its competitive potential in terms of exports. Since 2000, the country has initiated a process that aims at setting up a national ecosystem that favours the development of national scientific research in general and innovation and valorization of research results in particular. In order to consider the implementation of an efficient NSTI, the so-called “learning” approach would represent a very interesting avenue for the Moroccan NSTI. The NSTI is undeniably a complex system whose performance is highly dependent not only on the intrinsic quality of the subsystems that make it up but also on the quality of the interactions and exchanges that take place between all the subsystems. Before making proposals for the evolution of any NSTI, we must first diagnose its situation, its strengths and weaknesses. To do this, we have analyzed the different approaches related to the performance of NSTI. Then we have established a diagnostic analysis of the Moroccan NSTI in order to detect avenues of improvement
Mental Health Status of the Population of a Hungarian Disadvantaged Region
Get PDFLifestyle and health culture significantly determines people’s health status. Several demographic studies have proved the correlation between disadvantaged social situation, unfavorable socio-economic status and health status. Deprivation and disadvantaged situation have become important, which should be treated as the root of difficulties on several fields since they have great impact on health behavior and -culture. Families living in lagging areas require special attention because of their social and economic backwardness and mental disadvantages. Childhood is an especially important period since skills learned before the age of 14 have a determining role in future life chances and adult health status: satisfactory psychosomatic development, loading capacity and the developing unfavorable habits influence adult health. As the part of the Creative Region program, our goal is to explore the mental health status of people living in the Hungarian Abaúj region by monitored data. 516 persons from 25 settlements and 7 primary schools of the region were included. We used the Beck Depression Inventory (filled under the age of 12) and the Spielberg State-Trait Anxiety Inventory (filled by all participants) by the help of measuring commissioners. Among children, a significant difference could be detected between genders (p=0.007). Body image seems to be a really important factor in youngsters’ life. Body weight (p=0.022) and physical exercises (p=0.02) significantly occur in the manifestation of depression symptoms in young people. The level of adult’s depression is influenced by the education level (p=0.00012), labour market status (p=0.003), alcohol consumption (p=0.007), subjective bad financial situation (p=0.022), sedentary lifestyle (p=0.001) and obesity (p=0.002). 5.5% of youngsters and 1.3% of adults are victims of domestic violence. It is important to highlight that negative future vision, unemployment and hopelessness cause anxiety and depression increasing by age, and it will manifest in endangering health behavior (inappropriate eating, sedimentary lifestyle, addictive disorders)
International Students’ Academic and Social Integration Stories
Get PDFThis research report has the purpose to inform the audience about the methodological qualitative part of a study being conducted in a Hungarian university. In the last decade the Hungarian government has created opportunities for internationals to fit into the internationalization trend in education. Following these initiatives through the lens of the students is a convenient form to understand the impact of its application. The university where the study is conducted has a good reputation and of preference for international prospect students, becoming the ideal spot to research about the process of integration of international students in two aspects, academic and social. The understanding of this thematic required information collected through qualitative interviews which were conducted with students from different faculties, countries, majors, and levels of study. The findings revealed that students are satisfied in terms of social integration and gaps are found to fulfill their academic integration. The information is a relevant and important source of input for educational organizations in Hungary which are working continuously to increase the enrollment of international students, especially in the pandemic situation
Hybrid Learning Aided Technology-Rich Instructional Tools - A Case Study: Community College of Qatar
Get PDFEducational Institutions have an essential role in promoting the teaching and learning process, within universities, colleges, and communities. Due to the recent coronavirus COVID 19 pandemic, many educational institutions adopted hybrid learning (HL), which is a combination of classic and online learning. It integrates the advantages of both, and it is a fundamental factor to ensure continued learning. Technological innovations such as HL are changing the teaching process, and how students, lecturers, and administrators interact. Based on this, the Community College of Qatar (CCQ) focused on researching the structures and elements related to the adoption of HL. Thus, the goal of this research paper is to reveal the impact of HL on the learning process in CCQ, and the effective instructional technology (INST) tools required for a successful HL program. Our research questions for the survey were designed to measure the opinions of the students, instructors, and administrators about the HL program. It is observed from the results that the majority of students, instructors, and administrators showed a positive attitude toward HL, but some had negative views and experienced challenges. The results were analyzed and discussed to better utilize HL to meet the growing demands of the community.