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    Effect of Employee and Customers Corporate Social Responsibility Programmes on Performance of Style Industries Limited in Nairobi County

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    Businesses worldwide are faced with the challenge of responding to the needs of their external environment in a manner that adds value to their operations. It is imperative that businesses run their operations within the precepts of the law of the land in which they operate and other regulations prescribed by authorities like business associations and government agencies. Darling Kenya limited have not fully implemented the Corporate Social Responsibility (CSR) operations. Therefore, at Darling Kenya, there is need to quantify the exact benefits that accrue from every CSR activity in order to justify the performance. The study investigated the impact of employee and customer corporate social responsibility on performance of Style Industries Limited in Nairobi. The study employed a descriptive research design. The study population target were 540 employees of the style industries in all the four areas of Mwingi, Rongo, Muranga and Nairobi.The sample size was 162 employees. Data was collected using the questionnaire and analyzed using   descriptive and inferential statistics. A multiple linear regression analysis model was used to test the relationship between the employee and customer CSR Programmes and performance. Findings indicated that there was a significant and positive relationship between the Employee CSR, Customer and performance of manufacturing companies in Nairobi. These findings were useful especially for firms in the manufacturing sector as it will inform their decisions in terms of whether to involve themselves in CSR activities in the hope of improving financial performance or not. The study recommended that industries should invest in CSR for performance improvement. Keywords: Employee CSR, Customer CSR, Corporate social responsibility, Performance and Style industries limite

    Effect of Reward and Involvement on Employee Performance in Madison Insurance Company Kenya Limited

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    With the unpredictable business environment and intense business competition, the companies are required to reach certain standards by improving their performance to align with such great demands; otherwise, a lot of problems will surface, including running the risk to close down the business. This performance relates to the firm or individual level which sees the human resource becoming the most determining factor to achieve the organization's objectives. The study established the effect of reward and involvement on employee performance in Madison Insurance of Company Kenya Limited. The study target population were 1540 employees of the Madison Insurance Company Kenya of which 154 were selected as the sample size. Descriptive statistics such as, mean and frequencies and inferential statistics such as regression and correlation analysis was used to perform data analysis. A multiple linear regression analysis model was used to test the relationship between the reward, involvement and employee performance. The study findings indicated that the reward and involvement have influence in the employee performance of insurance industries. There was a significant and positive relationship between employee rewards, employee involvement and employee performance. The study therefore recommended that insurance industries should invest in employee rewards and employee involvement. Keywords: Reward, Involvement, Employee performance, Insurance and Madison Insurance Compan

    Effect of Management Practices on the Financial Performance of Manufacturing Firms in Kenya

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    The assessment and projections of economic growth of Kenya is pegged on the increase in the contribution of the manufacturing sector to the economy. However, this has not been achieved despite prominence in the government development blueprints such as Vision 2030. In reality, the performance and contribution of the Kenyan manufacturing firms to the economy has been worrying especially in the wake of realizations that other sectors of the economy such as real estate and telecommunications have surpassed it on the contribution to the GDP. In Kenya, Manufacturing share of total Kenyan economic output has stagnated at 10 with a declining contribution to total wage employment. It is this fact that necessitated an enquiry on the role of micro factors on the financial performance of manufacturing firms in Kenya. The specific objectives were; examine the relationship between production capacity and firm financial performance; to establish the relationship between management practices and firm financial performance, to determine effect of operations practices and firm financial performance, and to establish the moderating effect of firm size on micro factors on firms' financial performance. Agency theory is used as the foundational theory, with enforcements from wealth maximization theory and the resources based theory. The research design was descriptive research design. Data was collected using a self-administered questionnaire, from a population of 180 manufacturing firms in Kenya. The response rate was 95%. Descriptive statistics, correlation and regression techniques were used to analyze the data. Management practices were found to be satisfactory variables in explaining financial performance of manufacturing firms in Kenya. This is supported by coefficient of determination also known as the R square of 14.5%.  Regression of coefficients results showed that financial performance of manufacturing firms and management practices are positively and significant related. The study concluded that there is a positive relationship between and management practices and manufacturing firms' financial performance. The study recommends and management practices by adopting relevant leadership skills. Keywords: Management practices, Financial Performance, Manufacturing firms, Keny

    The Effect of Training and Development Strategy on Organizational Performance: A Case Study of Central Bank of South Sudan

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    Training and development strategy is not given high priority in organizations. In public institutions, problem related to facility, participants, administration, lack of seriousness on the parts of the trainees, trainers, lack of communication with the superiors on training and different expectations from training are major obstacles which can create negative progress about training. Amidst the shortcomings there are numerous benefits that can be accrued through training and development and employee productivity, employee satisfaction, organizational efficiency and effectiveness. The purpose of this study was to assess the effect of training and development strategies on Organizational performance in Central Bank of South Sudan, Juba. Objective of the Study were; to establish training and development strategies that have been adopted by Central Bank of South Sudan. The research was conducted at Central Bank of South Sudan which is situated in Juba. The data was obtained from employees of the bank from both the management and Staff from different departments. The descriptive research design was used in the study. The target population was 111 employees while the sample population was 41 employees. The findings showed that several training and development strategies have been adopted by the Central Bank of South Sudan. The study recommends that evaluation of the training methods should be done before the training is given so that the impact of the training on performance is measured. Keywords: Training, development strategy, performance, Central Bank of South Suda

    Effect of Sociocultural Empowerment on Community Wellbeing in Marsabit, Kenya

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    In Kenya, the ASALs occupy more than 80 percent of the country and are home to over 10 million people. Despite their high development potential, the ASALs have the lowest development indicators and highest poverty incidence amongst all areas in Kenya. More than 60 percent of ASAL inhabitants, for instance, live in conditions of abject poverty subsisting on less than one US dollar per day. The study determined the effect of sociocultural empowerment on community wellbeing in Marsabit, Kenya. Descriptive research design was take on in the study. The target population of the study was made up of 800 beneficiaries of donor support programmes. A sample of 80 respondents was selected using random sampling. Data was collected using questionnaires. Correlation and multiple regression model was used to establish the relationship between sociocultural empowerment and community wellbeing. The study found that sociocultural empowerment was positively and significantly related with community wellbeing. The study concluded that sociocultural empowerment have a positive effect on the community empowerment. The study recommends for government to understand, and strengthen the community capacities, which are the primary source of solutions to local problems. Governments with the assistance of NGOs need to commit to a long-term process of local organizational development through good governance through partnership and networking. Keywords: Sociocultural empowerment, Government, Non-governmental organizations and Community well-bein

    Effects of Credit appraisal practices and credit monitoring on Profitability of Deposit Taking Sacco’s In Nairobi County

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    Prudential lending procedures in financial institutions involve identifying high-risk loan applicants, modifying lending conditions such as collateral requirements, loan duration and monitoring subsequent repayments. Credit risk management is an emerging phenomenon that lies within SACCO's. Many researchers have attempted to unravel the benefits of the credit risk management. However, it has remained unclear for the SACCO's management on the effects of sound credit risk management practices among deposit taking SACCO's. The General objective of this study was to analyze the effects of credit risk management practices on the profitability of deposit taking SACCO's in Nairobi County. Specifically, to establish the effect of credit appraisal practices on the profitability of deposit taking SACCO's in Nairobi and to determine the effect of credit monitoring on the profitability of deposit taking SACCO's in Nairobi. This study was carried out through a descriptive research method. The target population of this study was 80 respondents directly linked to credit management drawn from the 40 deposit taking SACCO's, in Nairobi county. Simple random sampling technique was used.  The questionnaire was used to obtain and gather information from the respondents. Responses in the questionnaires was tabulated, coded and processed by use of a computer Statistical Package for Social Science (SPSS v.21) programme to analyze the data. The regression results revealed that credit appraisal practices, credit monitoring had a positive and significant effect on the financial profitability of SACCOs in Nairobi. Based on the findings above the study concluded that credit appraisal practices and credit monitoring have a positive effect on the financial profitability of the SACCOs. The study recommended that management of SACCOs should adopt effective credit appraisal practices and credit monitoring practices to enhance effective and efficient performance. Keywords: credit appraisal, credit monitoring, profitabilit

    Effect of Steering Committee and Technology on the Implementation of Credit Scoring at Kenya Women Fund Trust

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    Implementing credit scoring programs/projects, especially in a microfinance environment, is difficult and has been met with poor implementation outcomes. The volume of micro finance applications is insufficient to allow most lenders to develop their own scorecards using their own data and many microfinance institutions do not track applications and have insufficient systems to develop an elaborate scoring process. The study established the effect of steering committee and technology on the implementation of credit scoring at Kenya Women Microfinance Bank (KWFT). The study adopted a descriptive research design. The target population was over 1,500 Business Development Officers and Credit Risk Managers who were working in KWFT of which 250 of them were based in South Rift and 125 respondents were selected using a random sampling approach.  Data was collected using the questionnaire and analyzed using descriptive and inferential statistic. A multiple linear regression analysis model was used to establish the relationship between steering committee, technology and the implementation of credit scoring. The study found out that committee steering and implementation of credit scoring were positively and significantly related. Similarly the findings indicated that technology was positively and significantly related to implementation of credit scoring. Based on the findings the study concluded that steering committee and technology influenced the implementation of credit scoring at KWFT. The study recommends for an effective use of the management steering committee and technology because they are instrumental in guiding the design, implementation and management of the credit scoring system through its various development stages in a microfinance environment. Keywords: Steering committee, Technology, Credit scoring, and Kenya Women Microfinance Bank &nbsp

    Effect of Organizational Culture and Staff Competence on the Implementation of Credit Scoring at Kenya Women Fund Trust

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    Credit scoring is a scientific method of assessing the credit risk associated with new credit applications. The implementation of credit scoring programs/projects in a microfinance environment is difficult and has encountered poor implementation outcomes. Insufficient volume of micro finance applications encountered, does not allow most lenders to develop their own scorecards using their own data and thus many microfinance institutions do not track applications because of insufficient systems to develop an elaborate scoring process. The study sought to investigate the effect of organizational culture and staff competence on the implementation of credit scoring at Kenya Women Fund Trust (KWFT). The target population was over 1,500 Business Development Officers and Credit Risk Managers who were working at KWFT of which 125 respondents were selected using random sampling approach. Data was collected using the questionnaire and analyzed using descriptive statistic. Correlation analysis and a multiple linear regression analysis model was used to establish the relationship between organization culture, staff competences and the implementation of credit scoring. The study found that organizational culture, staff competence were positively and significantly related with and implementation of credit scoring. The study concluded that Organizational culture and Staff competence influenced the implementation of credit scoring at KWFT. The study recommended for an effective use of the organizational culture and staff capacity since they were helpful in guiding the design, implementation and management of the credit scoring system through its various development stages in a microfinance environment. Keywords: Organizational culture, Staff competence, Credit scoring, and Kenya Women Microfinance Ban

    Effects of Information System and Control Environment on Financial Performance of State Owned Corporations in Kenya: A Case Study of the Ministry of Labour Social and Security Services

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    Abstract State corporations require good performance from individuals to achieve their objectives. In view of the growing presence of technology, it becomes necessary to understand performance in the context of information systems. The control environment is the foundation on which an effective system of internal control is built and operated in an organization that strives to achieve its strategic objectives, provide reliable financial reporting to internal and external stakeholders, operate its business efficiently and effectively, comply with all applicable laws and regulations, and safeguard its assets. State corporations in Kenya have in the recent past experienced a number of corporate failures related to corporate power structures in place. The general objective of this study was to establish the effect of internal control systems on performance of state owned corporations in Kenya. The specific objectives was to establish the effect of information system on performance of state owned corporations in Kenya and to investigate the effect of control environment on performance of state owned corporations in Kenya; Descriptive design was used in the study. 160 employees were used from the selected from corporation owned by the state as the population target. This comprised of directors, managers, and administrators of departments from, NITA, National Human Resource Planning and Development National Council for Children, Registrar of Trade Unions, and National Council for Persons with Disability, National Employment Bureau, NSSF and Productivity Centre for Kenya. The study engaged census approach since the population was minor. Primary data was collected by use of structured questionnaires and was studied quantitatively using statistical package for social sciences (SPSS). SPSS engendered both descriptive statistics such as frequencies, mean, percentages of the received responses. Inferential statistics included regression and bivariate correlation. The study established that information systems and control environment were positively and ominously related to performance of state owned corporations. Built on the results above the study determined that internal control systems through information systems and control environment positively affected the financial performance of state owned corporations in Kenya. The study recommended that management of parastatals should implement effective internal control systems such as information system and control environment to enhance effective and efficient performance Keywords: Information system, Control environment, Performance and State owned corporations in Keny

    Effects of Debt Collection Practices and Credit Risk Governance on Profitability of Deposit Taking Sacco's In Nairobi County

    No full text
    Prudential lending procedures in financial institutions involve identifying high-risk loan applicants, modifying lending conditions such as collateral requirements, loan duration and monitoring subsequent repayments. Credit risk management is an emerging phenomenon that lies within SACCO's. Many researchers have attempted to unravel the benefits of the credit risk management. However, it has remained unclear for the SACCO's management on the effects of sound credit risk management practices among deposit taking SACCO's. The General objective of this study was to analyze the effects of credit risk management practices on the profitability of deposit taking SACCO's in Nairobi County. Specifically, to investigate the effect of debt collection practices on the profitability of deposit taking SACCO's in Nairobi and to establish the effect of credit risk governance on the profitability of deposit taking SACCO's in Nairobi. This study was carried out through a descriptive research method. The target population of this study was 80 respondents directly linked to credit management drawn from the 40 deposit taking SACCO's, in Nairobi county. Simple random sampling technique was used.  The questionnaire was used to obtain and gather information from the respondents. Responses in the questionnaires was tabulated, coded and processed by use of a computer Statistical Package for Social Science (SPSS v.21) programme to analyze the data. The regression results revealed that debt collection practices and credit risk governance Practices had a positive and significant effect on the financial profitability of SACCOs in Nairobi. Based on the findings above the study concluded that debt collection practices and credit risk governance practices have a positive effect on the financial profitability of the SACCOs. The study recommended that management of SACCOs should adopt debt collection practices and credit risk governance practices to enhance effective and efficient performance. Keywords: debt collection practices, credit risk governance practices, profitabilit

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