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Strategic Planning and Crisis Management in Textile Sector in Turkey
No full textTextile industries in Turkey are confronting changing difficulties at various times in this new millennium. Consequently, the world is becoming smaller in operational extent due to progress in information and communications technologies and other modern advances. The fractious cultural movements that induce successive crisis are confronted by organizations that risk their property, and therefore their on-going prospects. These have lately presented themselves in a variety of failures that range from financial failure, epidemics, and other natural calamities; violent actions among staffs and from terrorist factions as well. The private sector is confronting change as varied organizations experienced transitions, as a result of strong competition and compelling technological advances that arise during periods of socio-economic and political progress. Firms do not manage these factors by themselves but will respond to changes if they are required to strategically devise schemes. Planning for crises and responding appropriately to them, will make the firm improves its abilities to survive and thrive. Crisis management focuses on coping with threats, while strategic planning focuses on revealing opportunities. The use of strategic planning in the time of crisis will significantly benefit the firm by having advantages to operate and compete and also to have resilience in dealing with uncertainties. Therefore, to be resilient, firms will need to use intensively strategic planning in turbulent and changing situations in order to survive and thrive. It is the responsibility of managers and leaders in firms to consider all these types as possibilities for crises and have strategic and tactical plans, as a result crises could be rapidly resolved or prevented from happening. Strategic planning is critical to make sure that the textile sector is prepared to meet future difficulties. Modern strategy-oriented planning comprises a lengthy system for realizing a vision or managing future environmental conditions. The processes are neither fully prescriptive nor fully clear. Given this assumption, we typically characterize strategy-oriented planning processes in terms of structured activities that continually cover objectives and mission, survey the competitive environment, analyses strategic options, and coordinate implementing activities throughout an entire organization.
Keywords: Strategic Planning, Crisis Management, Textile Sector, Turke
Grievance Management Mechanisms and Employees Performance in Tubura Social Enterprise in Rwanda
No full textGrievance is inevitable in the workplace and complaints, concerns and issues arise from time to time and it affects employees’ performance. Thus, the organization should put in place grievance management mechanisms to manage problems raised by the employees to enhance their performance in the workplace. Therefore, the study aimed at establishing the relationship between grievances management mechanism and employee’s performance in social enterprise, a case study of TUBURA social enterprise. The specific objectives included: to determine grievances management mechanisms that are currently being used in TUBURA social enterprise; to determine how well workers perform in their duties in TUBURA social enterprise; to assess the employee’s performance in TUBURA Social Enterprise by focusing on quality of service delivery, employees’ turnover, and work efficiency, and to determine the relationship between grievances management mechanisms and employees’ performance in TUBURA social enterprise. The descriptive survey design was employed and applied Slovin’s formula that determined the sample size of 97 respondents including operational staff, middle and senior managers form the population of 128. Interview guides and structured questionnaires were used to gather data. Data collected got coded, interpreted, and analyzed by the support of SPSS 21. Through descriptive statistics the focus was mean, frequencies, percentages, St. Deviation. Thematic Approach and Karl Pearson Correlation Coefficient were utilized to analyzethe collected data. Tables, graphs, and textual models were used to present the collected data. The research findings showed that 67.1% of respondents agreed that effective leadership, effective communication, and organization policy are used as mechanisms to manage grievances to sustain employees’ performance, while 83.3% of respondents agreed that employees in TUBURA social enterprise apply work efficiency, deliver quality service with fewer turnovers in the organization. The computed Karle Pearson product correlation coefficient shows that there is a correlation between effective leadership and employees ‘turnover at 0.267 and service delivery at 0.230, while effective communication correlated with efficiency at 0.335. The findings also indicated that organization policy on grievances management correlated with employees’ turnover at 0.236, while it correlated with service delivery at 0.31.
Keywords: Grievance, Management, Mechanisms, Employees, Performance, Rwanda
Influence of Smart Classrooms Services on ICT Capacity Building in Secondary Schools in Rwanda: A Case of Gatsibo District
No full textThis paper sought to investigate influences of smart classrooms services on ICT capacity buildings in Rwanda secondary schools. Most of the secondary schools in Rwanda have smart classrooms for enhancing ICT integration in teaching and learning. Mixed methods approach research design was adopted and targeted all 45 public Gatsibo secondary schools with smart classrooms and 31 schools were sampled using random sampling method. Stratified sampling technique was applied. Using purposive sampling method, 93 respondents were selected. Questionnaires were used for teachers and interview template was used for head teachers. The researcher found that there was a significant influence of smart classrooms services on ICT capacity building in secondary schools. Though, the study recommended the ministry of education, school administrators, and teachers.
Keywords: Smart classrooms, Services, ICT Capacity building, Secondary school
Factors Contributory to Ethical Distress Experienced by Nurses in Kenya
No full textNurses in resource poor countries in Africa struggle daily with inadequate supplies of drugs, safe water, medical equipment and essential supplies. Shortages of these resources means that nurses are unable to provide quality care thereby leading to frustration and demoralization directly from the lack of resources and indirectly from the nurses’ unhappiness. The aim of this study was to describe factors of Ethical distress as experienced by nurses in Kenya. A qualitative phenomenological design was used. The informants identified the factors they believed had contributed to their ethical distress experiences as being lack of resources, patients’ poverty, cultural beliefs and absenteeism among nurses. Based on the results of the study, it is concluded that the institutions’ lack of resources and their patients’ poverty greatly affect nurses’ clinical performance that compounds their struggles with their patients’ conflicting cultural beliefs. It appeared that the common factors causing ethical distress included: cultural beliefs, lack of resources, staff shortage and poverty among patients, hence to reduce these common contributory factors of ethical distress such as cultural beliefs and lack of resources, nurses can join programs that will train them to offer cultural competent care to their clients and from these programs they can learn to appreciate different cultures and approaches to patient care. To curb the problem of poverty among the patients’, hospital administration personnel can check with patients and create awareness about registration of health insurance, in order to reduce the problems of patients not being able to pay bills.
Key words: Ethical distress, Nurses, demands, supply, resources, culture, Absenteesi
The Impact of Occupational Safety, Health Legislations and Policies on the Health of Steel Reinforcement Workers in Building Construction Sites, Kenya Case Study of Nairobi County, Kenya
No full textSteel reinforcement work in building construction sites is an important contributor to the building construction industry overall social and economic development of the world. Steel reinforcement work has continually impacted negatively on the health of workers in building construction sites thus raising stakeholders concern. This study investigates the impact of occupational safety, health legislations and policies on the health of steel reinforcement workers in building construction sites. The objective of the investigation was to establish how the impact of occupational safety, health legislations and policies on the health of steel reinforcement workers in building construction sites. The study was premised on the hypotheses that there was no statistically significant relationship between the management of occupational safety, health legislation and policies, and the health of workers of steel reinforcement works in building construction sites. Descriptive cross-sectional method was used for data collection. Testing for reliability of data collection instrument was done by use of Cronbach alpha formula. Data analysis and hypothesis testing were by descriptive and inferential statistical methods. Data presentation was in frequencies, tables, charts, and graphs. The main results of the investigation were that management of occupational safety, health legislation and policies had impact on the health of workers of steel reinforcement works in building construction sites. From descriptive results it indicates that more than 77 % of the respondents were of the opinion that management of occupational safety, health legislation and policies had impact on the health of workers of steel reinforcement works in building construction sites. While from inferential analysis the computation yielded a Pearson correlation coefficient (r) had a positive value of 0.29 which was greater than 0.2 but not more than 0.4, indicative of a moderate positive linear correlation between OSH legislation and policies and workers’ health. The Sig. (2-tailed) or p value obtained was 0.001 which is less than 0.05 and very close to 0, implying that there was a statistically significant correlation between OSH legislation and policies and workers’ health. This implies that increases or decreases in effectiveness of OSH legislation and policies directly relates to increases or decreases in workers’ health in building construction sites. This implies that the existing management system for protection and occupational safety, health legislation and policies, and the health of workers in building construction sites in Nairobi County, Kenya is a problem. Review of this system in response to emerging building and construction sector specific needs was therefore recommended.
Keywords: Impact of Occupational Safety, Health Legislations, Policies and the Health of Steel Reinforcement Workers
The Influence of Inspirational Motivation on Performance of Health Sector NGOs in Nairobi County, Kenya
No full textTransformational leadership has become a popular aspect of organisational performance that elicits undisputable interest from research and practice. The four dimensions of transformational leadership, which include idealized influence, intellectual stimulation, individualized consideration, and inspirational motivation) remain instrumental approaches that see the creation of vision, mobilization of commitment, and institutionalization of change in the modern era. Although previous research has investigated the impact of transformational leadership in the contexts of varied organisations and individuals, the specific focus of inspirational motivation of health sector NGOs in Nairobi County, Kenya is still limited. This study aims to investigate the influence of inspirational motivation on performance of health sector NGOs in Nairobi County, Kenya. The target population of the study was all the 41 registered NGO’s in the health sector in Nairobi County, Kenya which was sampled to 20 Health Sector NGOs. The study adopts a descriptive research design, which involves collection and analysis primary data. Data gathered from the questionnaires was analysed quantitatively using statistical package for social sciences (SPSS) computer software. The findings presented shows that, an increase in Inspirational motivation would lead to increase in Performance of Health Sector NGOs in Nairobi County, Kenya. The leaders of health sector NGOs in Nairobi County, Kenya, should continue to inspire their personnel to improve their performance and help the organization reach its goals and objectives, according to the study.
Keywords: Inspirational Motivation, Performance, Health Sector, NGOs & Keny
Workforce Diversity Management and Job Performance: A Case of Maua Methodist Hospital
No full textWorkforce diversity management is considered one of the main challenges for human resource management in modern organizations. The purpose of this study was to determine the effect of diversity management on the job performance of Maua Methodist Hospital. The specific objectives of this study were: to examine the effect of selected primary dimensions of diversity (age, gender, ethnicity) on job performance of MMH, to find out the effect of selected secondary dimensions of diversity (marital status, educational background and religion) on job performance of MMH and to identify the effects of selected organizational dimensions of diversity (working experience, unions affiliation, and job tenure) on job performance in MMH. The study was anchored on three theories; Social Identity Theory, Similarity/Attraction Theory and Resource Based Theory. A descriptive research design was adopted in this study. The target population comprised of 317 employees of Maua Methodist hospital while a sample of 170 respondents was selected using the Yamane formula. Data was collected using a structured questionnaire and analyzed using SPSS version 25.0. Results from the study showed that primary dimensions of diversity ensured that the decision making process was more effective and that the HR practices were more inclusive of the age, gender and ethnicity of employees thus ensuring no discrimination. It was also found that secondary dimensions of diversity ensured that there were equal opportunities given to employees for career growth which resulted to more commitment, output and creativity by the employees. Another finding was that organizational dimensions enhanced the promotion process, recruitment process and the development of training programs for the employees at MMH. This led to the conclusion that there was a positive relationship between diversity management and job performance at MMH, with primary dimensions of diversity being the first and most significant variable. The study also concluded that there was a negative significant relationship between secondary dimensions of diversity and job performance. The study also concluded that primary dimensions of diversity played an unclear role in the recruitment process but it enhanced the motivation of employees. The study recommends that the role of primary dimensions of diversity in the recruitment process and in the promotion process should be enhanced to boost the job performance of employees. Further, it is recommended that the organizational dimensions of diversity should be enforced at MMH so as to strengthen the bargaining power of the employees as this will motivate them to perform better.
Keywords: Workforce, Diversity, Management, Job Performance, Primary, Secondary, Organizational
Monitoring and Evaluation and Performance of the ARV Supply Chain Program by NASCOP in Kenya
No full textCases of Antiretroviral (ARV) drug stock outs, untimely deliveries, shortages and expiries continue to emanate from healthcare workers, particularly in the pharmacy departments, of Antiretroviral Therapy (ART) health facilities across Kenya. Every stock out of ARV’s contributes to the risk of interrupted treatment and possibly premature death of a child, woman or man somewhere in Kenya. This prompted the need for the study to determine how engagement of the key stakeholders at health facility level, through Monitoring and Evaluation (M&E), affects the performance of the National Aids and STI Control Program (NASCOP) as a health division mandated with programming of HIV & Aids in Kenya. The study thus sought to evaluate the effect of M&E on performance of the ARV supply chain program by NASCOP in Kenya. The study adopted the descriptive research design. The results revealed that M&E had a positive and significant effect on program performance (B=0.257, p=0.011). This implied that an increase in M&E by one unit would lead to increase in program performance by 0.257 units with other factors held constant. The study concluded that M&E had a positive and significant effect on performance of the ARV supply chain program by NASCOP in ART health facilities in Kenya. The study went ahead to recommend that NASCOP formulates mechanisms of strengthening M&E as a tool of assessment that enhances tracking, evaluating and monitoring of programs to a success. This can be done through provision of adequate reporting tools to each of the ART sites and regular revision of indicators to ensure that relevant and strategic objectives are being monitored. Also, there is need for routine system updates and sensitization to the pharmacy staff at health facilities to enhance commodity management. Allocation of adequate resources is also mandatory in the M&E docket if all M&E activities are to be conducted to achieve set program objectives and goals.
Keywords: Monitoring and Evaluation, Performance, ARV Supply Chain Program, NASCO
Influence of Human Capital Management on Customer Satisfaction in Game Lodges and Safari Camps in National Parks in Uganda
No full textHuman capital management (HCM) involves a paradigm in which employee staffing perceives people as assets (human capital) whose current value can be measured and whose future value can be enhanced through investment. A satisfied customer gives the profit to the business. However, Hotel industry in Uganda has faced a challenge of low occupancy for some time now. More importantly is that most Owners and Managers of Game Lodges and Camps located in National Parks in Uganda have not taken time to evaluate service quality and guest loyalty for purposes of coming up with the attributes that have the most impact on guest satisfaction. Therefore there was need to assess role human capital management on customer satisfaction in game lodges and safari camps in national parks in Uganda. The purpose of the study was therefore to establish the role human capital management on customer satisfaction in game lodges and safari camps in national parks in Uganda. It explicitly sought to understand the human capital management practices that are used by the game lodges and safari camps in national parks and their influence on customer satisfaction. The study profiled the existing human capital management practices, determine the influence of human capital management on customer satisfaction and investigate the challenges facing human capital management in game lodges and safari camps in national parks in Uganda. Cross sectional research design was employed and the study population constituted 380 employees of the game lodges and safari camps in national parks in Uganda. The managers and employees of the lodges and camps were the unit of observation. Stratified random sampling technique was used to determine the sample size. Stratified random sampling technique was preferred because the population to be sampled was divided into homogenous groups based on characteristics considered important to the indicators being measured. Nine managers for lodges and camps were conveniently selected for the study. Yamane simplified formula was used to calculate the sample size for the employees to be 195. Questionnaires and interview guide were used to collect the data. The collected quantitative data was analyzed using SPSS. Both descriptive and inferential statistics will be used in the analysis. The specific descriptive statistics included mean, standard deviation, percentage and frequency, while particular inferential statistics were correlation and regression analyses. The qualitative data collected using the interview schedules was analyzed using content analysis and results interpreted. The findings revealed that all the three human capital management practices used in this study had positive and significant relationship with customer satisfaction in game lodges and safari camps in national parks in Uganda. The findings revealed that there was a positive and significant relationship between capacity building and customer satisfaction (? =.350, p=0.000); there existed a positive and significant relationship between reward and customer satisfaction (? =.477, p=0.000) and finally the findings revealed a positive and significant relationship between work environment and customer satisfaction (? =0.185, p=0.000). In addition the study tested the mediating effect of challenges on the relationship between human capital management practices and customer satisfaction in game lodges and safari camps in national parks in Uganda. The findings revealed a partial intervening effect of challenges on the relationship between human capital management practices and customer satisfaction. Based on the findings, the study concluded that it is important for the human capital managements of game lodges and safari camps in national parks in Uganda to focus on training their employees, rewarding their employees and providing conducive working environment for the employees. It was concluded that the organizations should organize regular hospitality courses since such courses have been found to improve the knowledge and skills of employees in the industry, and that of existing and potential managers. The study hence recommended that managers should adopt new and latest methods of training their employees on modern day’s ways of handling customers. Some managers in the hospitality industry in Uganda have appealed to government to continuously help train their staff in customer service and other technical disciplines in the hospitality industry.
Keywords: HCM, Capacity Building, Reward, Work Environment, Challenges, Customer Satisfaction
Sleep Hygiene Awareness and Sleep Quality in Relation to Sleep Disorder among Adolescents in Malaysia
No full textEnough sleep is crucial for physical and emotional growth of kids and adolescents. It has been noted that there is a progressive decline in bedtime as kids turn into teens, despite the fact that the need for sleep among adolescents does not decrease. Teenagers need for sleep has been estimated as much as 9.2 h per day. Poor sleep has actually been noted to lead to poor diet regimen, excessive weight, stunted growth, psychological health concerns, as well as chemical abuse. Much as the need for sleep is an individual particular, approximately at least 8.3 hrs. of rest per evening is recommended for teens, to avoid excessive daytime drowsiness. High quality sleep is necessary for young professional athletes for making sure much better performance in psychomotor as well as cognitive activities, and for minimizing the chances of creating challenging factors for musculoskeletal discomfort. Detection of sleep disorders in adolescent complaining of sleeplessness is a day-to-day challenge for doctors and clients alike. The purpose of the research study was to investigate the relationship between sleep health recognition and also sleep quality in regard to rest problem amongst teens in Malaysia. The study was a literature based. The research discovered that a boost in the occurrence of difficulty in getting sleep and in too much screen time exposure and marginal increase in physical activity levels. In addition, teens exceeding 2-h everyday display time had 20% higher probabilities of reporting sleep-onset problems, while no association was discovered for physical activity. The study also discovered that a regular every night routine aids the body recognize that it is going to bed; this could consist of taking warm shower or bathroom, checking out a publication, or light stretches. Whenever feasible it is essential for the teens to try to avoid emotionally distressing conversations and activities before attempting to sleep considering that maintaining a routine sleep timetable also on weekends keeps the timing of the body's body clock and also can aid you fall asleep and wake up much more quickly. Based on the finding, the research study concluded that the daily substances that adolescents take, the medicines one takes, how long they sleep in a day and exactly how they choose to invest their nights can considerably influence their quality of sleep. Also a couple of mild adjustments can, in many cases indicate the difference between sound rest as well as a restless evening. Finishing a two-week rest diary can help one understand how their routines impact their sleep. The study suggested that teenagers must reserve no more than eight hrs. for sleep given that the suggested quantity of sleep for a healthy grownup goes to least 7 hrs.
Keywords: Sleep Hygiene, Awareness, Sleep Quality, Sleep Disorder, Adolescent