Bangladesh Journal of MIS
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Integration of blockchain in e-government system: systematic literature review with bibliometric visualization
Get PDFGovernment systems in different countries have experienced a vital evolution, particularly in public service delivery. Blockchain introduced innovation in the e-government system by emphasizing the transparency of transactions, immutability, and identity management. This study uses a systematic literature review and bibliometric analysis to address the benefits and challenges of adopting blockchain in e-government systems. The results encourage government officials and citizens to adopt blockchain for accomplishing government activities. A total of 219 scholarly research papers from the major research databases, i.e., Scopus, IEEE Xplore, and ACM were scrutinized to be selected into 18 relevant publications for full-text reporting using PRISMA flowchart. Bibliographic data were accumulated and investigated accordingly to construct network visualization using VOSviewer 1.6.19. Blockchain provides two-fold benefits to the e-government system i.e., benefits to citizens and benefits to government bodies. Blockchain engages citizens in the service delivery process, ensures trust, enables access to government facilities easily, and maintains Self-Sovereign Identity and secure data. Blockchain ensures transparency and accountability among the agencies and ministries of government and facilitates cross-border activities. Having enormous benefits, governments face technological, organizational, and environmental challenges in using blockchain in the public sector. Government bodies should adopt blockchain to reap the benefits and address the challenges of implementing blockchain
Digital Forensics Empowerment of Bangladesh Police: A Comprehensive Analysis of Its Role in Preventing Crimes and Enhancing Investigative Capabilities
Get PDFThis research paper investigates the role of digital forensics in Bangladesh\u27s police department\u27s fight against crime. The researcher administered questionnaires to 52 members of the Bangladesh police department and analyzed the data. The study identified six dimensions, including the accuracy of evidence collected, an improved procedure for collecting evidence, a higher conviction rate, geolocating and criminal mapping, crime prevention, and fresh perspectives on cases. Through data analysis, the study determined that the accuracy of collected evidence, the enhancement of the evidence collection process, the improvement of geolocation and criminal mapping, and the introduction of new perspectives on cases positively impact the capacity of digital forensics to combat crime. Digital forensics has the greatest impact on fighting crime in terms of new perspectives on cases, enhanced evidence collection procedures, and increased conviction rates, according to the study. Analysis of multicollinearity revealed that the values of all independent variables can be predicted independently, and the total variance inflation factor was less than three, indicating that the research model is acceptable. The study concludes that the Bangladesh police department should prioritize incorporating digital forensics into their crime-fighting strategies, particularly in areas such as evidence collection, crime prevention, and criminal mapping, based on its findings. Additionally, the study recommends that police officers receive adequate training in digital forensics to utilize the technology effectively in their daily operations. The study sheds light on the role of digital forensics in the Bangladesh police department\u27s fight against crime. The findings indicate that digital forensics has the potential to increase conviction rates, enhance evidence-collection processes, and improve the veracity of collected evidence. The study suggests that the Bangladesh police department invests in digital forensics technology and training to enhance their crime-fighting abilities
The AI-Driven Future of Mobile Finance: Understanding User Perceptions in Bangladesh
Get PDFThis paper investigates the relationship between user perception factors and AI-driven user experience in Bangladeshi mobile financial services. Two factors for AI-driven user experience (AI-hedonic user experience and AI-recognition user experience) and five factors for user perception—user-friendliness, personalization, trust, relationship commitment, and user satisfaction—are used in the research. The population of this study was the users of the MFS industry in Bangladesh. The study comprises 226 respondents, using a convenience sampling technique. The study showed that three user perception variables—user-friendliness, relationship commitment, and user satisfaction—positively and significantly affected AI-driven hedonic and recognition user experiences. Alone, the trust generated a positive, significant impact on AI-driven hedonic user experiences. Personalization, however, was found to have no substantial or positive effect on the hedonic, recognition, and AI-driven user experiences among Bangladeshi MFS users. Therefore, mobile financial organizations should increase customer trust and implement more customized AI-driven solutions to enhance brand competency and gain a sustainable competitive advantage
An Empirical Investigation of the Relationship among Internet Addiction, Emotional Instability, and Academic Performance of Undergraduate Students in Bangladesh
Get PDFThese days, a high level of internet addiction negatively impacts students\u27 activities, creates instability, and can lead to depression, poor time management, and lower academic performance. Therefore, the current study aims to explore the impact of internet addiction on students\u27 academic performance and emotional instability. The emotional effects on academic performance were also analyzed. We conducted this study among 389 university students in Rangpur Division, Bangladesh. We adopted the Partial Least Squares Structural Equation Modelling (PLS-SEM) technique for analysis. We used Smart PLS 4.0 to analyze the data. Here, all hypotheses were accepted. The study found that internet addiction has negatively affected students’ academic performance and also has a positive relationship with emotional instability. This emotional instability has negatively affected academic performance. The results of this study will serve as guidelines for people such as students, teachers, parents, and universities. Teachers and universities can create a new policy for internet use. This study can remind parents to better supervise their children\u27s online use by decreasing broadband allotment and monitoring. It can also alert students to the negative impacts of excessive internet use, so they should utilize it carefully for educational objectives
Revisiting the Rana Plaza Collapse Tragedy in Bangladesh: A Study of Aftermath Cases from the Victims’ Perspective
Get PDFThe Rana Plaza (RP) collapse is considered one of the deadliest industrial disasters in history, and it exposed critical ethical failures within the Ready-Made Garment (RMG) industry. This paper explores the tragedy through the theoretical lens of unethical business practices that contributed to the occurrence of such a disaster and increased the magnitude of the disaster. The present research, adopting a qualitative case study approach on the basis of secondary data, explores eight illustrative cases in order to look at the human, social, and economic impacts of the collapse. The findings detail how unethical practices, including violations of building codes, unsafe working conditions, and employee exploitation, resulted in immense human suffering among vulnerable victims hailing from the poorest sections of Bangladesh. The study highlights specific gaps in organizational accountability and systemic failure within the rehabilitation process among survivors. This study identifies that unethical business practices lead to the RP tragedy and contributes to the literature on the RMG industry, industrial hazards, and business ethics. Additionally, it offers actionable recommendations to promote ethical adherence and strengthen regulatory enforcement within the RMG industry. The urgency of taking proactive measures to prevent future disasters and ensure sustainable development through ethics-oriented business practices has been clearly underscored
Managing Food Waste: A Thematic Study on Restaurants of Dhaka city
Get PDFFood waste represents a significant challenge within Bangladesh’s food and hospitality industry and globally. Effective prevention strategies and technological management approaches are essential to maintaining food quality and enhancing the economic performance of the hospitality sector. The research aims to identify the most effective prevention and technological management practices. The research used 12 semi-structured interviews and thematic analysis, relying on deductive techniques to generate thematic content. The findings reveal several causes and stages contributing to food waste, with the highest levels observed during preparation and cleaning, as well as from leftover food on guests’ plates. Recovery strategies and technological interventions, such as freezing and cooling systems, vacuum machines, intelligent packaging solutions, and other management tools, were identified as effective in mitigating food waste. Future research in food waste management will be necessary to identify and collect data and to develop operational recommendations, advancing sustainability and operational efficiency in the hospitality sector
Potential and Challenges of Dark tourism in Bangladesh
Get PDFThe main aim of this study is to find out the potential and challenges of Dark Tourism in Bangladesh. The study is a qualitative study. KIIs (Key Informant Interviews) method is best suited for this qualitative study as this study has tried to find out individual perception as well as opportunity, potential and challenges to flourish dark tourism in Bangladesh. Primary and secondary both sources of data have been used to conduct this study. The primary data of this study has been collected through an in-depth one to one personal as well as online interview by a structured questionnaire. The key respondents of this study are tourism stakeholders such as government officials (employee of Bangladesh Parjatan Corporation and employee of Bangladesh Tourism Board) as well as academicians and tourists who have visited any dark tourism destinations in Bangladesh. The study results reveal that Bangladesh has huge potential to bloom dark tourism as it is enriched with dark tourism resources. In spite of various challenges to develop dark tourism such as insufficient government support, inadequate allocation for tourism in the national budget, less attention of authority to dark Tourism destinations, lack of proper management, insufficient infrastructural facilities, lack of professionalism etc., some potential measures for overcoming challenges and promoting dark tourism have also been outlined in this study. This study will provide understandings to those who are tourism stakeholders in Bangladesh such as Bangladesh Tourism Board (BTB), Bangladesh Parjatan Corporation (BPC), Ministry of Civil, Aviation and Tourism as well as private tourism stakeholders who are focused on new form of tourism to attract tourist and people who are interested to know details of dark tourism in Bangladesh. This study will also help to create awareness and take effective steps to develop dark tourism in Bangladesh
ABCD technology integration in the hospitality industry of Bangladesh: An analysis of web content
Get PDFThe hospitality sector is undergoing a vital transformation as digital technologies take center stage, with data-driven applications playing a key role in shaping its future. This global sector is witnessing a remarkable evolution, driven by technological advancements, where cutting-edge services are now a necessity for sophisticated travellers. This study explores how data-driven technologies like artificial intelligence, blockchain, cloud computing, and data analytics are being used in the hospitality industry, which relies heavily on information. Additionally, Bangladesh, known for its natural beauty and tourism potential, is falling behind in adopting these digital tools for several reasons. While some tourism organizations are starting to use digital solutions, progress is still limited. This exploratory research from Bangladesh seeks to shed light on the existing landscape and motivate industry professionals to improve their online visibility and offerings. To achieve this goal, the study utilizes web content analysis through the ABCD technology model and investigates the trends of digital adaptation within the Bangladeshi hotel sector
Organizational Culture, Job Satisfaction, and Job Loyalty: A Study on Employees in the Hospitality Industry of Bangladesh
Get PDFThis paper investigates the link between organizational culture and job loyalty, with job satisfaction considered as a mediating variable in the hospitality sector of Bangladesh. Organizational culture is among the major factors associated with employee turnover in high-risk sectors, such as hospitality. The study adopts a quantitative approach, collecting data from 109 employees at a well-known, top-end hotel in Dhaka through structured questionnaires. Some of the major aspects of organizational culture covered in this study include leadership styles, communication patterns, recognition and rewards, work-life balance, team dynamics, and innovation climate. Results obtained using Structural Equation Modelling–Partial Least Squares (SEM-PLS) confirm that a good organizational culture promotes loyalty towards the job, with job satisfaction being a significant mediator. Thus, developing a supportive and attractive working environment can substantially raise employees’ commitment and reduce their turnover. The study offers key insights for HR professionals and hotel managers by highlighting the main cultural factors that enhance job satisfaction and loyalty. Future studies should look at other moderating variables and take a long-term view to better understand these relationships
Impact of Digital Marketing on Female Buying Behavior: A Study in Dhaka, Bangladesh
Get PDFThis research explores the role of digital marketing in shaping female consumer behavior in Dhaka, Bangladesh. To obtain a thorough understanding of digital marketing mechanisms, the study\u27s first phase gathers data from a range of sources, including research papers, books, journals, newspapers, and websites. To examine the behavioral patterns of female online consumers in digital marketing, a survey was conducted in the second phase. Contemporary marketing is undergoing a substantial transition, driven by rapidly shifting trends, the introduction of new technologies, and the proliferation of portable communication devices that significantly alter female customer behavior. For this technologically advanced setting, a well-thought-out marketing strategy that includes specific digital marketing tools is crucial to the integrated marketing communication framework. The prevalence of high-speed internet access attracts a substantial number of young individuals to conduct business through social media platforms, suggesting that marketers should prioritize digital marketing channels