Institutional Digital Repository (Indian Institute of Technology Kharagpu)

Verma, Anu

Development of Carbon Hybrid Materials Derived from Residual Agricultural Biomass for Application in Property Enhancement of Anticorrosive Coating

Mukherjee, Anjan

Size Effect in Strain Gradient Plasticity Theory Considering Nonlinearity in Higher-Order Stresses

Goswami, Shubhangi

ROLL NO. 16HS91R01
Dept of HSS, IIT Kharagpur
ACADEMICRESILIENCEAMONG INDIAN UNDERGRADUATES:
AMIXEDMETHODAPPROACH
ABSTRACT
Academic resilience is described as achieving academic accomplishment in the face of adversities.
There are disagreements over the definition's validity, and its measurement remains a problem.
Most quantitative studies fix the criterion of academic success as students’ grades on a curriculum-
based exam, whereas qualitative studies encompass a wide range of contexts, adversities, and
academic outcomes. Being the most populous nation of the world, Indian college systems cater to a
huge range of students and research in the field of academic resilience becomes imperative to tackle
the mounting stress and competition among college students. In order to add to the existing sparse
literature on academic resilience pertaining to India, the aim of the present study was to investigate
this process among Indian college students and developing a basic measurement tool based on the
findings. Two qualitative studies – (i) semi -structured interviews of 37 undergraduate students –
during pre-pandemic period (ii) two-wave longitudinal study using interviews of 22 students –
during and post pandemic period, were done. Data analyzed thematically, revealed the following
major themes - (a) the dynamicity of college life (b) the facilitators and hinderers of academic
resilience (c) the multi-pronged goals of education (d) need for college resilience programs.
Longitudinal study revealed prominent changes in academic experience, peer learning and
communication as a result of the pandemic, and the steadfast integration of technology in education.
Meanwhile, a quantitative study was also conducted to construct a tool for assessing the facilitators
of academic resilience. A fifteen-item scale with four factors namely self-efficacy, perseveration,
motivation, and social support was developed that showed satisfactory psychometric properties.
This study is the first of its type to probe comprehensively, using mixed method, to understand
academic resilience and develop a tool for measuring it in the Indian context. A college resilience
program outline has been proposed along with the study’s future scope, its theoretical and practical
implications.
Keywords: Academic resilience, qualitative, thematic analysis, tool construction, Indian college
students


Academic Resilience among Indian Undergraduates: A Mixed Method Approach

Kundu, Baisali

Two Dimensional Lateral Heterostructures: Controlled Edge-epitaxy and Optoelectronic Devices

Mishra, Bibekananda

Thesis Title: Modelling and Integrating Servitization Practices for 
Indian Automobile Industry 
Scholar Name: Bibekananda Mishra (15IM92R02) 
 
Abstract 
 
Implementation and execution of servitization philosophies in the automobile 
manufacturing industries creates a competitive advantage and sustainable revenue stream. Initially 
the choice of competition is focused on product development and cost minimization. However, 
increased product varieties, globalization, adoption of lean practices, fierce competition, 
government regulations for sustainable products and pressure from customers have been 
instrumental for the organisations to shift from a product-oriented business model to a service-
oriented business model typically known as servitization. The new business model based on 
servitization has shown the manufacturers benefits such as sustainable revenue generation, locking 
out competition, increased customer satisfaction and loyalty with reduced environmental impact. 
For effective implementation of servitization practices, manufacturers need correct assessment 
techniques and execution strategies. The servitization research is in its infancy, and such 
assessment framework and execution guidelines are absent in the literature. This research typically 
deals with assessment and execution phases of servitization in the automobile industry. 
 
To assess the status of servitization implementation, a critical service quality index (CSQI) 
has been developed using graph theoretical matrix method. The proposed methodology elaborates 
how qualitative inputs based on expert opinion can be quantified to find out the level of 
servitization attended by the case organisations. The method also identifies the highest and lowest 
levels which can be achievable in the application of servitization giving a scale to measure the 
performance of an organisation. The framework identified the key areas of servitization 
implementation and urged a necessity to identify the barriers creating disturbance in implementing 
servitization practices. For this purpose, a systematic literature review followed by grey Decision 
Making Trial and Evaluation Laboratory (grey-DEMATEL) has been applied to find out the 
barriers and analyse their causality. This research identified ten barriers in the application of 
servitization and found out the cause and effect barriers with interconnections among them. 
Further, this research has identified the failure modes and effects in the implementation phase of 
servitization using Failure Mode and Effect Analysis (FMEA) in the automobile industry. From 
the quality parameters obtained in the assessment phase, Critical Success Factors (CSFs) are 
recognized and are modelled using Interpretive Structural Modelling (ISM) for successful 
implementation of servitization in the automobile industry. Furthermore, the relevance of the CSFs 
has been established based on their driving and dependency power by making use of the cross-
impact matrix multiplication (MICMAC) analysis. 
 
By implementing the suggested methods for evaluating servitization techniques and from 
the findings of this study, automobile organisations can improve their sustainability in the 
competitive environment. The knowledge gained from this research can assist the automobile 
industry in identifying areas where servitization adoption is lacking and in setting the standards 
required for the long-term adoption of servitization techniques. The research presented in this 
thesis can be seen as an initial effort to analyse research challenges unique to Indian automobile 
sector in the field of servitization integration.  
 
Keywords: Servitization, automobile industry, Critical Service Quality Index (CSQI), graph 
theoretic method (GTM), multi-criteria decision making (MCDM), Interpretive structural 
modelling (ISM), Critical Success Factors (CSFs). 
 
 


Modelling and Integrating Servitization Practices for Indian Automobile Industry

Bhandari, Khilesh Kumar

Exploring the Role of Local Microstructures on the Mechanical Behavior of Low-Carbon Ferritic Steel

Ambekar, Rushikesh Suresh

Mechanical Properties of Topologicallyengineered 3D Printed Architectures

Barik, Rasmita

Synthetic Studies towards Naturally Occurring Sesquiterpenoids and Exploration of Microbial Ketoreductases in Asymmetric Organic Synthesis

Sahoo, Biswajit

Data-Driven Diagnosis and Prognosis of Faults in Rotating Machinery

Pipliya, Sunil

Cold Plasma Treatment of Pineapple (Ananas comosus L.) Juice: Impact on Quality Attributes and Shelf Life