9782 research outputs found
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Opinion | Withdrawal Under Treaty Law: USA's Exit From Solar Alliance & India's Role
Whether a country can leave an international organisation mainly depends on treaty law. International organisations are created through multilateral treaties, and their legal status, membership, and withdrawal procedures are governed by the law of treaties, particularly the Vienna Convention on the Law of Treaties (VCLT). The VCLT provides the primary legal framework for determining if, and under what conditions, a state may withdraw from an international organisation
Driving Continuous Usage Intention of AI Banking Chatbots
AI-powered banking chatbots (AIBC) have revolutionized customer service operations, delivering personalized financial guidance at the click of a button. Research demonstrates that banks and customers highly benefit from chatbot adoption; yet it remains difficult for early users to stay engaged and continue using this service. This trend in customer long-term commitment to chatbots demonstrates the necessity of understanding the elements that shape the continuous usage intention (CUI) of AIBC. Drawing on the Technology Continuance Theory (TCT), the paper identifies and establishes the relationship between the key factors driving the CUI of AIBC. To examine the hypothesized relationship, analysis was performed on 319 survey responses, and Exploratory Factor Analysis (EFA), followed by Partial Least Squares Structural Equation Modeling (PLS-SEM) was conducted. The research shows how trust and anthropomorphism, along with traditional TCT constructs, i.e. expectation confirmation, perceived usefulness, and perceived ease of use, positively influence customer satisfaction and attitude toward AIBC use, leading to continuous usage intention. The study provides recommendations for banking institutions and chatbot developers to enhance customer satisfaction through usability optimization and trust-building strategies which spawn long-term commitment. The research expands the existing knowledge about AI financial services by identifying factors driving continuous usage intention and serves as a valuable guide for effective chatbot deployment in developing economies
Climate Justice Without Inclusion: How the ICJ's historic opinion failed persons with disabilities
The State, Market and Agrarian Crisis: Political Economy of Agricultural Price in India
Protests of farmers earlier against proposed farm laws and later demanding the statutory status of Minimum Support Prices (M.S.P.) primarily reflect farmers’ lack of trust in market-determined prices as sellers. Despite the provision of M.S.P. for various crops by the central government at the pan-India level, the absence of any statutory procurement guarantees, the final price realised by farmers in general, small and marginal farmers and farmers belonging to socially deprived caste groups, in particular, is subject to an interplay between the socio-economic status of farmers at an individual level and the larger political-economic environment at the macro level. In this context, the paper examines the extent to which the prices realised by farmers differ across states and a possible explanation of the factors responsible for such differentials. The paper investigates to what extent the status of public procurement of agricultural produce and land redistribution affects the bargaining power of the farmers belonging to lower social and economic ladders, concerning the realisation of the price of agricultural produce across states. The paper will draw its analysis on the unit-level data of the National Sample Survey Organisation 77th round (2018–19) dealing with the situation assessment of farmers
Herding behavior in the UAE stock markets during COVID-19: Evidence using the CSAD approach
Herding behavior often emerges in uncertain market conditions, when investors, confronted with limited or ambiguous information, tend to imitate their peers’ actions instead of relying on their own analytical assessments. This follow-on herd mentality phenomenon engenders analogous trading behavior among market participants, potentially undermining market efficiency. During times of increased volatility, such behavioral patterns become more noticeable, which has a substantial impact on asset values and skews the efficiency of financial markets. This study explores herding in the UAE stock markets during the COVID-19 outbreak, focusing on the Dubai Financial Market (DFM) and the Abu Dhabi Securities Exchange (ADX). Using daily data from January 1, 2019 through December 31, 2021, the Cross-Sectional Absolute Deviation (CSAD) model is implemented in static and dynamic forms to explore nonlinear and evolving aspects of investor behavior. The analysis indicates that during the initial months of the pandemic, clear evidence of herding emerged in the Dubai Financial Market (γ₃ = –3.087; p < 0.05), whereas the Abu Dhabi Exchange did not display statistically meaningful signs of such behavior. This contrast highlights how herding behaviors are not uniform across markets; they are shaped by factors such as institutional structures, liquidity levels, and the overall composition of traders. The results offer valuable implications for regulators, policymakers, and large investors, providing insights into how behavioral patterns can affect market resilience in emerging markets. Moreover, the study’s findings highlight the importance of timely disclosure and targeted investor awareness initiatives in reducing irrational reactions during periods of distress or crisis
Will "Study in India" be able to build inclusive futures? Preliminary findings from a national survey
In many Western countries, the internationalization of higher education is driven by the aim of attracting more full-fee-paying international students. A business model guides this agenda to generate revenue for universities with a steady decline in public funding. In contrast, the recent "Study in India" mission of the Indian government has been driven primarily by the philosophy of "Internationalization at Home," aimed at providing international and intercultural experiences to both domestic and international students. This paper presents preliminary evidence from an ongoing national survey funded by the Indian Council for Social Science Research (ICSSR) to discuss ways to fulfill the "Study in India" mission and build inclusive futures, nurturing global citizens for sustainable development
The Experience of Posttraumatic Growth Among SexualViolence Survivors: A Meta-Ethnographic Review and Synthesisof Qualitative Literature
Purpose: This meta-ethnographic review aimed to synthesize qualita-tive evidence on posttraumatic growth (PTG) among adult survivors of sexual violence, with particular attention to the coexistence of positive change, posttraumatic depreciation (PTD), and potential illusory growth. The review aimed to develop an interpretive framework that captures how survivors understood, narrated, and negotiated growth amid profound psychological, relational, and cultural challenges. Materials and Methods: A systematic search of qualitative studies exploring PTG following sexual violence was conducted across major databases. Eligible studies were analyzed using Noblit and Hare’s seven-step meta-ethnographic approach. First-order (participant quotes) and second-order (author interpretations) data were trans-lated across studies to develop higher-order conceptual themes. Results: Six overarching themes were identified: (1) Meaning Making and Sense Making, reflecting survivors’ efforts to reconstruct coher-ence; (2) Relational Reorientation, capturing shifts in trust, boundaries, and intimacy; (3) Identity & Emotional Transformation, highlighting changes in self-perception and emotional regulation; (4) Spiritual Growth, showing spirituality as both a resource and a site of ambiva-lence; (5) Coping & Resilience, illustrating behavioral and cognitive strategies that facilitated adaptation; and (6) Barriers/Trauma Burden, representing the enduring effects of shame, stigma, and psychological distress. Discussion: Survivors’ narratives revealed a dynamic interplay among genuine growth, lingering distress, and illusory growth shaped by coping demands. PTG in sexual violence survivors emerged as a complex, culturally embedded process involving both transformative change and persistent burdens. Understanding these nuances can inform trauma-informed, strength-based support that honors survi-vors’ lived realities. Conclusion: Implications for practice, policy, and future directions are discusse
Integrating quality 5.0 approaches for the future of quality management
Purpose: The objective of this study was to examine whether and to what extent Quality 5.0 approaches, with an emphasis in the study on the combination of advanced technologies, humanistic principles of leadership and sustainability, would influence key organizational outcomes. Whereas Quality 4.0 primarily focused on the role of automation and digital tools, Quality 5.0 is concerned with ethical use of artificial intelligence, staff commitment and engagement, along with associated responsibility to the environment, thus operating in close alignment with the Industry 5.0 framework. This study investigated the effects of three Quality 5.0 enablers – technological factors (TF), human-centric and managerial factors (HCMF) and sustainability and customer experience factors (SCEF) – on four outcome constructs: quality and performance outcomes (QPO), customer-centric outcomes (CCO), business and financial impact (BFI) and sustainability and ethical impact (SEI).
Design/methodology/approach: The study employs structural equation modeling (SEM) using SmartPLS to evaluate the relationships among Quality 5.0 variables. Data were collected through a structured survey administered across Indian organizations from diverse sectors, including manufacturing, services and education.
Findings: The results confirm that TF, HCMF and SCEF have a positive and significant influence on all four outcome variables (QPO, CCO, BFI and SEI). This demonstrates that the effective implementation of Quality 5.0 requires not just technological adoption but also strong leadership, employee engagement and sustainability-focused strategies.
Research limitations/implications: The results are contextually anchored in the Indian organization context and may impede the generalizability in other spaces; hence, the findings offer an empirical basis for practical application of Quality 5.0 initiatives for real-world quality management frameworks. The results suggest that technology in its own right is not sufficient and that the human and ethical dimensions play an essential role in quality transformation.
Originality/value: This study is among the first to propose and empirically validate an integrated Quality 5.0 framework. It contributes both theoretically and practically by linking digital, human-centric and sustainability drivers to multi-dimensional quality outcomes, offering organizations a strategic roadmap for responsible and future-ready quality management
Investigating the Interaction of Digital Capabilities, Sustainable Practices, Product Quality, and Customer Satisfaction in Perishable Food Supply Chains
To ensure efficient delivery of perishable food products, food supply chains (FSCs) have advanced the usage of recent technologies and started integrating them into logistical systems. This study examines the interplay between digital capabilities, sustainable practices, logistical networks, and customer satisfaction in perishable FSCs through a cross-sectional survey of 416 Indian consumers. It draws on a comprehensive literature review that highlights the potential variables and their impacts on the perishable FSCs. The data was collected using a five-point Likert-scale questionnaire, analyzed using partial least squares-structural equation modeling (PLS-SEM), and robustness was ensured by Harman's test. The study integrates value percept theory (VPT) to develop a comprehensive conceptual framework that explains how digital capabilities and sustainable practices enhance product quality and customer satisfaction in perishable FSCs. The findings from the study explicitly support the positive moderating role of logistical networks in the relationship between digital capabilities and product quality. The findings can assist management professionals operating in the perishable food sector in enhancing their theoretical and practical comprehension of the profound influence exerted by digital capabilities, sustainable practices, and logistical networks on the crucial nexus between product quality and customer satisfaction