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Informal Intergenerational Learning and Its Influence on Knowledge Transfer Among Workers in the U.S. Electrical Utility Industry
No full textInformal intergenerational learning is a unique mode of learning occurring in organizations but has gone unnoticed and unstudied. This cross-sectional quantitative study explores informal intergenerational learning and its influence on knowledge transfer among Baby Boomers, Generation X, and Generation Y workers in the U.S. electrical utility industry. This research study utilized a 14-question survey and received 291 valid participant responses. The purpose of the study was to explore informal intergenerational learning and its influence on knowledge transfer among the three targeted groups to determine if perceptual differences existed regarding how informal intergenerational learning occurs, the types of knowledge transferred, attitudes toward interacting with coworkers of different generations, the degree of intergenerational interaction, and the level of impact on knowledge transfer based on informal intergenerational learning. The results showed that workers routinely engaged in informal learning activities and often exchanged tacit and explicit knowledge with coworkers outside their generation. The results also indicated that informal intergenerational learning is occurring and influencing knowledge transfer among industry workers. The study found similar perceptions among the groups rather than differences. Based on the results, implications for practice are proposed to organizations, leaders, and workers in and outside the industry to ensure informal intergenerational learning experiences and interactions are standard practice. This study highlights the importance and benefits of informal intergenerational learning in organizations.Keywords: Electrical utilities, informal learning, informal intergenerational learning, generational differences, multigenerational workforce, knowledge transfer, organizational learning, workplace learnin
Unidentified proofs
No full text17 leavesUnidentified proofs, n.d. Folder has note: “If the Cork Should Steal the Tea cup.
Polytech Adult Education Spring 2025 catalog
No full textThis is a catalog of the Polytech School District's adult education courses available from January to August 2025
William Glackens clippings and tear sheets
No full text9 leavesVarious published illustrations by William Glackens, collected by Thornton Oakley
William Glackens tear sheets
No full text60 leavesVarious published illustrations by William Glackens, collected by John Sloan and Helen Farr Sloan
Assessment of Audiovisual Furniture Needs in Higher Education
No full textThis study investigates the challenges faced by higher education institutions (HEIs) regarding audiovisual (AV) furniture products utilizing the Job-To-Be-Done theory. A mixed-methods approach was employed, incorporating qualitative interviews and quantitative surveys targeting key stakeholders within HEIs, including decision-makers (directors and managers of AV teams) and job executors (AV installers and integrators). The objective was to identify the key desired outcomes and satisfaction levels for each outcome, then combine these outcomes to identify high-potential opportunities for the sponsor organization to expand its market share within the HEI segment. The results highlighted several underserved needs, including product durability, competitive pricing, ergonomic designs to enhance end-user comfort, timely and complete delivery of orders, and website functionality to support customers in designing and configuring AV solutions. Based on these findings, the study recommended actionable strategies for the sponsor organization, encompassing growth strategies, marketing strategies, and enhancements to the new product development process. The growth strategy involves restructuring the website, employing a differentiated strategy for launching new products, and adopting a sustaining strategy for existing offerings. The marketing strategy emphasizes brand repositioning to communicate a value proposition addressing the identified unmet needs. Furthermore, the study highlights the importance of engaging target customers at various stages of the new product development process. In conclusion, this research serves as a valuable tool for addressing unmet needs in AV furniture products tailored for HEI market applications. By implementing these recommendations, the sponsor organization can enhance customer satisfaction, gain market share, and drive long-term organizational growth.Keywords: Higher education institution, audiovisual furniture, Job to Be Done, outcome importance, outcome satisfaction, opportunity outcomes, differentiated strategy
Affordable Housing Production Task Force final report
No full textThis is a final report from the Affordable Housing Production Task Force. It suggests strategies the state could implement to increase the number of affordable houses and rentals in Delaware
Green Energy Fund 2024 annual report
No full textThis is an annual report for the Green Energy Fund (GEF) for 2024. It provides updates on the amount of money in the fund for 2024 and how the funds were utilized. The State Energy Office prepared the report
