Nnamdi Azikiwe University Journals
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FEDERAL INLAND REVENUE SERVICE (FIRS) TAXPRO MAX AND TAX REVENUE COLLECTION: PERCEPTION OF FIRS STAFF AND SMES IN AWKA, ANAMBRA STATE
No full textThe main objective of the study is to examine the use of FIRS TaxPro Max in tax revenue collection in Awka, Anambra State. The study specifically examined the implication of FIRS TaxPro Max in tax filing and tax payments. The study identifies the challenges experienced in using FIRS TaxPro Max for tax filing and payment. This study adopts a survey research design, and the population is comprised of FIRS staff and SMEs in the Awka metropolis. The final useable questionnaires were from 80 respondents, which comprised 22 FIRS staff and 58 SMEs operational in Awka. The primary data were analysed using the Pearson Correlation technique and the one-sample Kolmogorov-Smirnov test. The analysis revealed that FIRS TaxPro Max has a significant effect on tax filing among taxpayers in the Awka metropolis; and, FIRS TaxPro Max has a significant effect on tax payments among taxpayers in the Awka metropolis. The challenges experienced in using FIRS TaxPro Max were such as low level of technological infrastructure, public awareness and lack of enlightenment of the taxpayers, bribery and corruption, and collusion among staff and taxpayers. Based on these, the study recommends among others strengthening the adoption of technology for tax profiling, assessment and returns. However, there should be also modifications of the technology solutions to meet the needs of people living with disabilities. Encouraging tax return submission using technology can promote the development of a digital database of taxpayers which would be useful for the government in policy formulation, development planning and achieving a unified tax structure. However, addressing the challenges was still important to truly achieve the aim of tax revenue generation
DIGITAL ADOPTION OF TELECOMMUNICATION BUSINESSES AND RELATIONSHIP WITH NET SALES PERFORMANCE IN AFRICA: INSIGHTS FROM NIGERIA
No full textThe mobile telecoms market in Africa is highly competitive and have significant footprint hence the focus on these sectors. The impact of digital adoption was assessed on the performance of MTN Nigeria Communications Plc and Airtel Africa Plc, which are two mobile communication providers that are listed on the Nigerian Exchange Group as of 2023 an important market in Africa. An Ex Post Facto research design was adopted and secondary data were obtained from official company financial statements, the Nigerian Communications Commission, and another reliable information source for the period of 2018 to 2023. The Pearson’s Correlation Coefficient test was used to establish the level of relationship between the independent variable, namely, revenue from digital payment channels, with the dependent variable, namely, net profit. From the above analysis, it can be deduced that the digital payment revenue of MTN Nigeria was on average at ₦44.8 billion while that of Airtel Africa was ₦45 billion with moderate volatilities. However, the net profit for both companies showed much variance due to operational and external influences it was also higher at ₦213.225 billion and ₦226.8 billion respectively. The Pearson coefficient in correlating digital payment revenue and net profit is 0.969 for MTN (signifying significance at a confidence level of 0.031) and 0.859 for Airtel but this is insignificant at a confidence level of 0.141 due to the small sample size. The analyses also highlight the significance of digital payment channels as a key to profitability. It is clear that though net profit was fluctuating more significantly, the increase in digital payment revenue indicated stability and the potential it has for steady income generation. The study suggests more focus on building the infrastructure for digital payments, the use of AI and blockchain, and extending Branchless Banking for bettering revenues and profitability. Other critical factors include operational efficiency and management of strategic actions to changes in economic policies and global markets. This work shows the significance of the research focusing on the impact of digitalization in the telecommunication sector and its implications for the key players 
PERSON JOB-FIT AND EMPLOYEE RETENTION IN TERTIARY INSTITUTIONS IN KOGI STATE, NIGERIA
No full textThis study investigated the relationship between person-job fit and employee retention in tertiary institutions in Kogi State, Nigeria, with a specific focus on the link between team fit and team dynamics. A descriptive survey research design was adopted, and data were collected using a structured questionnaire. The sample size was determined using Krejcie and Morgan’s table, while hypotheses were tested with the Pearson Product Moment Correlation Coefficient in SPSS version 27. Findings revealed a statistically significant positive relationship between team fit and team dynamics in the studied institutions. The study recommends that management of tertiary institutions should prioritize team fit in the formation and management of teams, as this enhances team dynamics and contributes to improved organizational performance
INTEGRATING ARTIFICIAL INTELLIGENCE IN SUPPLY CHAIN RISK MANAGEMENT: IMPLICATIONS FOR REGIONAL TRADE IN SOUTHEAST NIGERIA
No full textGlobal supply chains are increasingly exposed to complex risks arising from infrastructural fragility, regulatory inconsistencies, and market volatility, particularly in emerging economies. This study investigates the role of Artificial Intelligence (AI) in enhancing Supply Chain Risk Management (SCRM) and advancing regional trade competitiveness in Southeast Nigeria. Adopting a quantitative research design, data were collected from 400 supply chain practitioners, logistics managers, and SME operators across the five southeastern states. The study employed descriptive statistics, Pearson correlation, and multiple regression analysis using SPSS v26. The findings reveal a statistically significant positive relationship between AI adoption and supply chain performance outcomes: operational risk mitigation (r = 0.979), resilience improvement (r = 0.985), and trade efficiency (r = 0.988), all at p < 0.001. These results confirm that AI tools such as predictive analytics, real-time monitoring, and autonomous decision support act as dynamic capabilities that enhance responsiveness, resilience, and competitiveness in fragile trade environments. Theoretically, the study extends the Dynamic Capabilities Theory (DCT) by contextualizing AI as a resilience-enabling competence, while the Technology-Organization-Environment (TOE) framework explains adoption pathways under infrastructural and institutional constraints. Practically, the study provides managers with evidence-based insights for investing in AI-enabled solutions, while policymakers are urged to establish regulatory harmonization, digital skills development, and ethical AI frameworks to scale adoption
ANALYSIS OF THE CHALLENGES OF DEVELOPMENT ADMINISTRATION AND E-GOVERNANCE IN NIGERIA: THE EXPERIENCE IN DELTA STATE
No full textThis paper examines the challenges of development administration and information technology in enhancing service delivery between government and the citizens in Delta State of Nigeria. It argues that while the adoption of information communication has been recommended to be one of the major mechanisms for solving bureaucratic inefficiency, corruption, lack of accountability, and poor communication between the government and its’ citizens, some states in the Nigeria has not adopted this major source of enhancing government performance. The paper utilized questionnaires and focus group meetings research methods to derive its data. The population of the research was 6,742 civil servants in the Delta State of Nigeria government. Data collected were analyzed by using qualitative and quantitative methods. This was done thematically by explaining conceptual issues and the association among variables. The finding reveals that there is a positive correlation between information technology and development administration in the public service sector of Delta State Government in Nigeria. This paper also provides recommendations on the need to appropriate funding and policy changes to enhance the use of modern information technology to galvanize development administration. This is because the adoption of appropriate initiatives could propel more effective communication between government and citizens, and on the one hand, between the public and private sector in Delta State and beyond.
 
ARTIFICIAL INTELLIGENCE AND FINANCIAL INCLUSION IN SELECTED EAST AFRICAN COUNTRIES
No full textThe study addresses the use of artificial intelligence in predicting financial inclusion in East Africa, particularly the lack of bank accounts which negatively impact development and livelihood. To address this issue, the study proposes the use of machine learning techniques to predict individuals who own bank accounts and those who do not. The study employed various machine learning algorithms, including Logistic Regression, Naive Bayes, Random Forest Classifier, Decision Tree, Gradient Boosting, XGBoost, SVM, and K-Nearest Neighbours, to predict financial inclusion in East Africa. A public dataset obtained from Kaggle was used to predict whether an individual has a bank account or not. The study built a machine learning model that predicts financial inclusion in East Africa using individuals\u27 demographic and economic information. The Gradient Boosting model outperformed other models, with a mean accuracy score of 0.89. Feature importance analysis revealed that Level of Education was the most significant predictor of financial inclusion, followed by Type of Job and the relationship with head. The study highlights the most essential factors in promoting financial inclusion in East Africa and provides insights for policymakers and financial institutions to improve access to financial services. Based on the results of the study, it was recommended that policymakers and financial institutions in East Africa should focus on improving financial inclusion for individuals with a higher level of education, especially those with vocational or specialized training and secondary education. Additionally, efforts should be made to improve access to cell phone technology, particularly in urban areas
Overview of Counselling Approaches to Stem Domestic Violence among Intimate Partners
No full textDomestic violence disrupts individual lives and fractures communities, jeopardizing societal peace. This research explores the effectiveness of various counselling approaches in mitigating domestic violence and fostering community peace. The paper delves into the prevalent types of domestic violence and their impact on individuals, families, and the wider social fabric. Besides, the paper identified - Physical abuse, Emotional abuse, Verbal abuse, Sexual abuse, Intimate Partners Violence (IPV) and Economic abuse as most prevalent examples of domestic violence. It then critically examines a range of counselling approaches, including cognitive-behavioral therapy, psychodynamic therapy, and couples therapy. The analysis considers the strengths and limitations of each approach in addressing the root causes of domestic violence, empowering victims, and facilitating healthy behavioural patterns within relationships. Furthermore, the research explores the potential of these counselling approaches to foster community peace. It examines how effectively interventions can transform societal attitudes towards violence, promote healthy relationship models, and empower families and communities to identify and address domestic violence. The research employs a critical review methodology, drawing on scholarly literature, relevant data, and case studies to evaluate the efficacy of counselling approaches in curbing domestic violence and fostering community peace. The findings contributed valuable insights for policymakers, social workers, and mental health professionals working to create safer and more peaceful families and communities
Growth Mindset Intervention and Academic Achievement: Examining Effects on Underachieving Secondary School Students with Gender Considerations
No full textThis study examines the impact of a structured growth mindset intervention on the academic achievement of underachieving secondary school students in Anambra State. A quasi-experimental pretest-posttest control group design was used, involving 70 academically underachieving secondary school students who were assigned to either an experimental group (N = 37) or a control group (N = 33). The experimental group participated in a 13-week growth mindset intervention, incorporating sessions on neuroplasticity, effort-based learning, and academic resilience, while the control group received no intervention programme. Academic achievement was measured using teacher-made test scores, and ANCOVA was used to test the hypotheses. The experimental group (M = 71.76, SD = 9.78) demonstrated significantly higher post-test academic achievement than the control group (M = 58.50, SD = 10.08), F(1, 65) = 1206.71, p < .001, partial η² = .949, indicating a substantial intervention effect. Additionally, a significant gender difference was found, with female students achieving higher post-test scores than their male counterparts. The intervention was effective across all students, reinforcing the role of growth mindset programmes in enhancing academic outcomes. It was concluded that growth mindset interventions can significantly improve the academic performance of underachieving students, offering a practical, evidence-based strategy for addressing academic challenges
Perception of Community Leaders on Escalation of Neo Paganism in Aguata Local Government Area of Anambra State
No full textThis study examined perception of community leaders on escalation of idol worship in Augata Local Government Area of Anambra State. Four research questions guided the study. Descriptive survey research design was used for the study. The population of the study comprised 1,268 community leaders who are community elders and religious leaders in the 12 towns in Aguata Local Government Area of Anambra State. The sample size consisted of 100 community leaders (65 community elders and 35 religious leaders) using the purposive sampling technique. Data for the study was collected by means of questionnaire titled “Perception of Community Leaders on Escalation of Idol Worship Questionnaire” (PCLEIWQ). The questionnaire was validated by two experts. Mean and standard deviation were used to answer the research questions. It was found that community leaders in Aguata Local Government Area of Anambra State have agreed on strategies to reduce idol worship among youths, including escalating shrine patronage, native doctors\u27 patronage, and masquerade cult initiation. They also agreed on strategies to reduce idol worship in the area. Based on the findings, it was recommended amongst others that religious bodies should develop support networks within families, churches, and community centers that offer guidance, counseling, and mentorship to youths
Teachers’ Self-Efficacy as Correlate of their Occupational Stress in Public Primary Schools in Agbani Educational Zone of Enugu State
No full textThis study determined teachers’ self-efficacy as correlate of their occupational stress in public primary school in Agbani Education Zone of Enugu State. Three purpose statements, three research questions guided the study and three null hypotheses were tested at 0.05 level of significance. This study adopted the correlation survey research design. The population of this study consists of 1904 public primary school teachers. The sample of the study comprises of 300 primary school teachers in Agbani Educational zone. Two instruments were used for data collection. They are Self-efficacy Scale (SES) by Sheker, Maddux, Mercadante, Prentice-Dunn, Jacobs and Rogers in 1982. The second instrument is titled Social Anxiety Questionnaire (SAQ- A30) developed by Caballo, Irurfia and CISCO-A Research Team (2010). The instruments were validated and its reliability established. Data was collected by the researcher with the help of Ten research assistants who assisted in the distribution and collection of the instrument. Data collected was analyzed using Pearson Product Moment Correlation (r) and multiple regression analysis. The findings of the study revealed that a moderate positive relationship exists between teachers’ self-efficacy scores and their occupational stress, a very low positive relationship exists between male teachers’ self-efficacy scores and their occupational stress; a very low positive relationship exists between female teachers’ self-efficacy scores and their occupational stress; there is no significant relationship between male teachers’ self-efficacy scores and their occupational stress; there is no significant relationship between female teachers’ self-efficacy scores and their occupational stress; there is a significant relationship between teachers’ self-efficacy scores and their occupational stress scores in public primary school in Agbani Education Zone of Enugu State. The study recommends among others that seminars and workshops should be organized to improve the level of self-efficacy among teachers. Workshops on yoga and meditation for women teachers should be organized to minimize the level of their occupational stress and increase the level of spiritual intelligence and teacher self-efficacy