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Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking
Get PDFDespite the vast research and scholarship on leaders with narcissistic traits and tendencies, little research has focused on the impact these leaders have on group communication. This thesis uses an ethnographic research methodology to explore a group under destructive narcissistic management. Karl Weick’s (1995) theory of organizational sensemaking is used to examine the affected group’s communication. The study was conducted from a phenomenological perspective of the group’s lived experience. Kierkegaard’s theory of communication is also applied to learn how the group made sense of was happening to them during a period of substantial change (Anderson, 1963). The results show that the group sensed a distinct difference between what was communicated to them directly and what they understood from the experience of working under narcissistic management. These findings have significance as they provide an opportunity for understanding the combined impact of communication and action on how employees make sense of being a part of an organization
The Impact Of Electronic Communication On Personal Relationships
Get PDFElectronic communication is clearly becoming a reliable and chosen form of communication. The goal of this study is to determine how users perceptions of electronic communication, specifically text-based electronic communication, including e-mail, instant messaging, text messaging, and the social media networks Twitter and Facebook, impacts interpersonal relationships. Knowing how electronic communication affects our relationships will help users ensure they use electronic communication to its fullest potential and in the most effective way. This study begins by identifying and explaining the aspects of communication theory and their application to the affect on personal relationships by electronic communication. After reviewing the literature on the topic of electronic communication and relationships, new research conducted is analyzed to demonstrate how relationships are impacted by electronic communication. The results of this study find that, when used correctly, user perception is that electronic communication positively impacts interpersonal relationships
Are Individuals Better Able To Acquire And Retain News Information That Is Consonant Or Dissonant With Their Ideological Beliefs?
Get PDFThe purpose of this study was to find out whether people can better recall news information that is consonant or dissonant with their personal ideological beliefs. This study is a follow-on study to Joel Turner’s study (2007) that found that people’s perceived biases in the news are often triggered prior to the people reading the actual news information. The scope of this research was to determine the type of news information people are better able to recall. The two main research questions this study was attempting to find answers for were: RQ1: Are conservatives better able to recall news information that is consonant or dissonant with their ideological beliefs? RQ2: Are liberals better able to recall news information that is consonant or dissonant with their ideological beliefs? The methods used for the study included a literature review involving a variety of studies concerning news biases and a probability sampling survey. The survey included basic demographic questions as well as an area that required respondents to read news stories and then answer questions about the news stories that tested their recall abilities. The study found that people are better able to recall news information that is dissonant to their personal ideological beliefs. Approximately 75 percent of the respondents recalled correctly the news information from the news source most associated with their opposite political views
Intergenerational Farm Family Communication And Succession Planning
Get PDFThis thesis studies intergenerational communication in farm families during the succession planning process. The research focuses on intergenerational relationships between fathers and sons. Due to the lack of research on intergenerational communication in farm families, this thesis examines the role communication plays in this relationship, and how communication affects the succession planning process of passing down the family farm. Communication accommodation theory is used to understand the communication processes taking place within the father-son relationship. The research methods used to gather information for this study are focus groups. The focus groups are made up of 3 father/son pairs who are currently experiencing the succession planning process. Research findings showed that families are not communicating with each other while they are working through the succession planning process. . When families are not communicating with each other it leads to conflict, which complicates the working relationship, ultimately complicating succession planning. When succession planning is complicated it can affect the livelihood of the family’s farm business, but more importantly the well-being and long-term health of the family unit as a whole
Empathy During Times Of Crisis And Corporate Reputation
Get PDFHow an organization responds to victims is central to crisis communication management and protecting organizational reputation. While there is significant literature about best practices for crisis response, one area which has not been explored is the relationship of empathic communication and corporate reputation during times of conflict. This study examined this relationship through a study of the British Petroleum Gulf Oil crisis of 2010. The qualitative study used focus groups with working professionals and personal interviews with communication experts. The research is grounded in Coombs’ (1998) Situational Crisis Communication Theory (SCCT), and Benoit’s (1977) image restoration theory, which is used to describe how organizations respond to accusations to maintain a favorable reputation. The study found that empathy during a crisis has a positive influence on corporate reputation. This study supplements the existing literature on best practices for crisis response strategies. The application of this research is valuable to organizations because it will help them handle crises, protect its stakeholders, improve the conditions of its victims, and preserve their reputation. Further research is necessary to determine if the use of empathy during non-crisis situations also has an impact on organizational reputation, and to explore the relationship between the role of empathy and corporate financial performance
Examining The Influence Of National And Organizational Culture On Performance Evaluation And Recognition Structures In A Multinational Organization
Get PDFThis study examines how well organizational culture functions as a mechanism to support diversity and respect for employees’ national culture in a multinational organization. Hofstede’s theory of cultural dimensions and Ting-Toomey’s face negotiation theory provide a framework for understanding the needs and expectations of individual employees regarding performance evaluation and recognition from leaders for culture-specific skill sets. The study was conducted at a multinational call center located in Ireland, where employees negotiate the collection of negative balances for online payment accounts belonging to customers in the EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) regions of the world. The employees represent approximately 20 different nationalities. Qualitative interviews and focus groups were conducted to obtain first-hand accounts of employee and leader experiences, which were further supported by a quantitative survey. Analysis of the study results clearly reveals that employees’ culture-specific skill sets are critical to a multinational organization’s ability to succeed in its chosen market(s). The results also demonstrate the effectiveness of a strong organizational culture in creating an environment where diversity is acknowledged and respected, allowing employees to feel comfortable bringing their national cultures to the workplace in support of the organization’s mission. Most importantly, the study makes an argument for increased sensitivity on the part of the organization and its leaders to the role that national culture plays in employee expectations regarding performance evaluation and recognition, to ensure the ongoing health of the organization and satisfaction of its employees
How Does Power Distance Affect Meeting Communication In Software Companies?
No full textIn person meetings are an important part of software company business days. This study examined perspectives within a software development company regarding the affect of authority on communication. Geert Hofstede’s (Hofstede & Hofstede, 2005) Power Distance Theory was used to frame this study. Using a qualitative study design comprised of in-person interviews, data were collected and coded to reveal attitudes about authority and information transfer. This study found that power distance did not play a significant part in meeting communication, although it had an effect outside of meeting rooms. This information has implications for companies that wish to train management in opening communication channels throughout the company hierarchy
African-American Communication Within Corporate America: Challenges In Leadership
Get PDFThis study focuses on African-American communication and the role that it plays in the gap in African-American leadership within the corporate America environment. The thesis evidences numerous former studies around African-American communication practices and the impacts within the corporate sphere. Furthermore, the literature review includes the philosophical foundations that the larger body is based on. For instance, the thesis is using the egalitarianism philosophy of thought. From this perspective, the recommendations are examined through the lens that “basic institutions of society are charged with the task of advancing the interests of all members of society equally” (Christiano, 2008, p. 12). The results of the study find that African-American communication style and language is different than that of corporate America, and these differences have led to a significant leadership gap
Reclaiming Justice and Eliminating Inequality through Compassionate Migration: The Relentless Struggle of Migrants Living in the Shadows
Get PDFThis article elaborates on the emerging concept of “compassionate migration” as a counter-hegemonic response to the institutions and systems that criminalize unauthorized immigration, including the assistance provided by those who aid such migrants out of a sense of compassion. In the name of human dignity, it is imperative that those who live in the shadows of United States immigration law and its enforcement system sense that social justice is a tangible possibility, and that they indeed may be able to free themselves from the structures that criminalize them and render them vulnerable to various forms of discrimination and other human rights abuses