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Organisational Development and Globalisation: A Case Study on Minimising Cultural Obstacles to Patient Care
Get PDFViews on the" Knowledge Economy Project" of the Arabian Gulf: A Gender Perspective from the UAE in Education and Management.
Get PDFOrganizational Excellence and Corporate Performance Management: Strategic Performance Management Systems in Government Organizations
Get PDFThe use of appropriate performance management systems provides organizations with accurate and timely reports. This creates a rigid base to make strategic decisions that enhance overall performance and boost operational efficiency. The initiation of performance management systems begins with strategic planning development towards preparing the balanced scorecard and measuring performance.
The paper investigated organizational excellence and corporate performance management for government organizations dealing with services and operations. The resulting work is of value to semi government or private organizations. The main research aims were to evaluate performance management in terms of alignment with the organization’s corporate strategic plan.
The success factors needed to implement the performance management framework are a strategic plan, transparency and accountability. Development initiatives in government organizations to implement performance management concepts is through the development of a national charter, performance award, implementing total quality management and the balanced scorecard performance management tool.
The outcome of the research recommends a mechanism for developing and implementing a strategic performance management framework through analyzing the current performance management systems of government departments in the United Arab Emirates (UAE). Moreover, a comprehensive procedure for evaluating critical success factors to build a performance management system in organizations was developed. The research has enabled the identification of a more appropriate organizational excellence systems within all government and private organizations
Organisational Justice: Migrant Worker Perceptions in Organisations in the United Arab Emirates
Get PDFProposing a conceptual model of customer knowledge management: a study of CKM tools in British dotcoms
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How Technology Can Support Culture and Learning
No full textFrom the authors’ perspective, technology is both a tool and a developing factor that can foster culture and learning development. This chapter focuses on the interrelations that interleave education, technology, content accessibility, and intercultural issues. With an introduction and related background, language learning is used as an example further to explain these issues. This chapter then discusses authoring and content development for e-learning applications (including authoring tools, virtual communities, and forums), and examines technology and accessibility issues in this context. The current state of e-learning is introduced along with a description of different tools and approaches. The chapter concludes with an overview of e-learning and the marketplace
