CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis
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POLA KERJA KEMITRAAN DI ERA EKONOMI BERBAGI (STUDI KASUS LOGISTIK E-COMMERCE DI PT.X)
Get PDFPerkembangan cara kerja industri telah mengarah kepada sistem sharing economy. Kepemilikan asset tidak lagi berpusat pada kepemilikan satu orang. Siste berubah menjadi peer-to-peer economy menjadikan pola kerja dalam industri dikaitkan dengan pola kerja kemitraan. Kemitraan yang termasuk dalam ranah hukum perdata menyebabkan tidak adanya perlindungan hukum terkait dengan ketenagakerjaan yang melindungi tenaga kerja dalam hubungan kemitraan dalam hak dan kewajibannya. Saat ini, kemitraan yang dilaksanakan terjalin tanpa keseimbangan antara pihak-pihak yang berkepenitngan yang memberi kesan bahwa salah satu pihak dituntut lebih banyak disbanding pihak lainnya sehingga kerap kali menyebabkan perselisihan. Tujuan penelitian ini untuk mengetahui pola kerja kemitraan di era ekonomi berbagi yang ada di PT.X. Penelitian ini menggunakan pendekatan yuridis normatif dengan pendekatan perundang-undangan dan kontekstual. Data primer diperoleh dari wawancara dengan pihak manajemen perusahaan dalam hal ini divisi HR dan mitra kurir. Hasil penelitian menunjukkan hubungan kemitraan antara perusahaan e-commerce dengan mitra kurir belum memenuhi prinsip-prinsip kemitraan yaitu kesetaraan atau keseimbangan, transparan dan saling menguntungkan dan terdapat unsur-unsur dari hubungan kerja yang terjadi yang diindikasikan dari adanya perlakukan kepada mitra sebagai pekerja pada hubungan kerja
PENGARUH KOMITMEN ORGANISASI, KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA LEMBAGA PEMASYARAKATAN KELAS IIA PADANG
Get PDFThis study aims to determine the effect of organizational commitment, service quality, and employee performance on community satisfaction on employees of the Class IIA Padang Penitentiary. The method used in this research is quantitative research with a descriptive approach. The population in this study were employees of the Class IIA Penitentiary in Padang. The sample used was 144 people using a saturated sampling technique (census). The data analysis technique is multiple linear regression. The results showed that: (1) Organizational commitment has a positive and significant effect on community satisfaction. (2) Service quality has a positive and significant effect on community satisfaction. (3) Employee performance has a positive and significant effect on community satisfaction. (4) Organizational commitment, service quality, employee performance together have a positive and significant effect on community satisfaction in the Class IIA Padang Penitentiary
PENGARUH AKUNTABILITAS DAN KOMPETENSI AUDITOR TERHADAP KUALITAS AUDIT: (Studi Empiris Pada Auditor Inspektorat Kabupaten Tanah Datar, Inspektorat Kota Solok Dan Inspektorat Kabupaten Solok)
No full textPenelitian ini bertujuan untuk mengetahui Pengaruh Akuntabilitas (X1) terhadap Kualitas Audit (Y), Kompetensi Auditor (X2) terhadap Kualitas Audit (Y) serta pengaruh secara simultan Akuntabiitas (X1) dan Kompetensi Auditor (X2) terhadap Kualitas Audit (Y). Penelitian ini merupakan penelitian kuantitatif dengan pendekatan asosiatif. Jenis data yang digunakan pada penelitian ini adalah data primer. Data penelitian ini diperoleh dengan menyebarkan kuisioner.
Hasil penelitian menunjukkan bahwa Akuntabilitas (X1) berpengaruh terhadap Kualitas Audit (Y). hasil ini dibuktikan dengan thitung sebesar 3,577 > t tabel sebesar 1,674 dan nilai signifikannya sebesar 0,001 < 0,05. Lalu, Kompetensi Auditor (X2) berpengaruh terhadap Kualitas Audit (Y). Hasil ini dibuktikan dengan thitung sebesar 2,180 > ttabel sebesar 1,674 dan nilai signifikannya sebesar 0,034 < 0,05. Serta, Akuntabilitas(X1), dan Kompetensi Auditor (X2) secara simultan atau bersama-sama berpengaruh terhadap Kualitas Audit (Y). Hasil ini dibuktikan dengan fhitung sebesar 19,539 > ftabel sebesar 3,18. Dan nilai signifikansinya sebesar 0,000 < 0,05.
 
Pengaruh Brand Image, Peer Group Dan Physical Evidence Terhadap Minat Sekolah Ke Perguruan Tinggi di Kota Serang Tahun 2022
Get PDFEducation should be a center of attention in Indonesia, education services for the community, must continue at the level throughout the country. Implementation and service of education in Indonesia is still uneven, still focused on big cities. Many areas in Indonesia find it difficult for the public to obtain educational services, Jakarta as the national capital, as if everything is there and available there, but it must be admitted for Banten Province which is adjacent to the Special Capital Region of Jakarta. Data from the Central Statistics Agency (BPS) for 2016, shows that the average length of schooling in the Banten region is only 8.37 years, in Serang District some students have to risk their lives because the school is damaged, so that classrooms are used alternately. Based on data released by the Ministry of Culture and Culture, there are 48% of schools in Banten that have been damaged and are not suitable for normal use as school rooms. The Banten Education Office stated that there are many problems driving the low net enrollment rate (APM) in schools in Banten, including inadequate facilities and infrastructure, educational services are not evenly distributed, and the community's level of education is still low. This research is intended to identify and examine the existence of the image of higher education, peers and facilities and infrastructure in influencing students' interest in continuing their education to a higher level. The method used in this study is a quantitative method with descriptive and verification properties. The analysis tool used is path analysis with the help of the SPSS for Windows 25 program. The results of the study show that there is an influence from the image of higher education, peers and facilities and infrastructure on interest in college.
 
Pengaruh Kualitas Produk dan Ekuitas Merek Terhadap Kepuasan Konsumen PT. Sinar Sosro Pamanukan
Get PDFSinar Sosro is a company that produces various beverage products. Product quality and brand equity in this company have been carried out well, in line with the development of market share and strong competition to always develop in making products that are attractive to consumers so that consumer satisfaction will always be well maintained.This type of research is a quantitative research. Collecting data in this study using the method of observation, interviews and questionnaires. The population of this study was 110, sampling used a combination technique of accidental sampling and purposive sampling, using the Slovin formula to get a sample of 88 respondents. The analysis uses multiple regression with the help of SPSS 22 software.Based on the results of this study there is a partial influence between the variable Product Quality (X1) on Consumer Satisfaction (Y) which is significant. we can conclude that t count, 5.292 > t table 1.988 and the significance value of the product quality variable is 0.000 < 0.05. This means that product quality (X1) partially influences consumer satisfaction (Y), so the hypothesis H0 is rejected. H1 is accepted. Based on the results of this study, there is a partial effect between Brand Equity (X2) and Consumer Satisfaction (Y). which is significant. We can conclude that t count is 4.251 > t table 1.988 and the significance value of Brand Equity is 0.000 <0.05. This means that Brand Equity (X2) partially influences Consumer Satisfaction (Y), so the hypothesis H0 is rejected and H2 is accepted. Based on the results of the study, there is a simultaneous (simultaneous) effect between the variables Product Quality (X1) and Brand Equity (X2) on Consumer satisfaction (Y). Statistical data analysis shows. The simultaneous significance value of Product Quality and Brand Equity is 0.000 < 0.05 and the calculated F value is 57.997 > F table 3.101. This means that Product Quality (X1) and Brand Equity (X2) simultaneously affect Consumer Satisfaction (Y), then the hypothesis H0 is rejected and H3 is accepted. Based on the output results of SPSS 22, there is a coefficient of determination or R square of 0.577 or 57.7% . This shows that the independent variables studied (product quality and brand equity) have a positive influence on consumer satisfaction by 57.7%. while the rest is influenced by other variables not studied
Peningkatan Kepuasan Konsumen dengan Model SERVQUAL
Get PDFExcellent service is very important for companies to increase profits and competitive strategies with competitors. This study aims to determine the effect of service quality on customer satisfaction at PT Capella Daihatsu Pematangsiantar. This research is quantitative and descriptive. The sample used was 94 people who were taken by purposive sampling technique. The analytical technique used is to test the validity, reliability test, normality test, t test, to determine the magnitude of the effect used a simple linear regression model. The results of this study indicate a significant positive effect between service quality and customer satisfaction. The magnitude of the effect of service quality is 36.4% on service satisfaction and the remaining 63.6% is influenced by other variables not examined such as customer relationship management and others
ANALISIS FAKTOR FUNDAMENTAL YANG MEMPENRAUHI RETURN PERUSAHAAN RITEL
Get PDFThe company's performance can be seen from the profitability and sustainability in maintaining its business, especially retail companies. The purpose of this study was to examine the influence of factors that affect the performance of retail companies, such as DER, NPM and TATO. The population of this research is 25 companies and the research sample is 8 companies on the Indonesia Stock Exchange (IDX).The research method uses Normality Test, t test, Anova test, Coefficient of Determinants, Correlation and Multiple Linear Regression using SPSS software version 22.
The results of the research Net Profit Margin (NPM) and Total Asset Turnover (TATO) have a significant effect on Return on Assets (ROA), while the Debt Equity Ratio (DER) has no significant effect.
However, simultaneously the three independent variables (DER, NPM and TATO) have a significant effect on Return on Assets with the equation Y = -0.015 - 0.001X1 + 1.549X2 + 0.011X3
PENGARUH PENERAPAN BUDAYA ORGANISASI DAN PEMBERIAN KOMPENSASI FINANSIAL LANGSUNG TERHADAP KEPUASAN KERJA KARYAWAN
Get PDFThe purpose of this study was to determine the effect of organizational culture (X1) and direct financial compensation (X2) on employee job satisfaction (Y). This research is a quantitative approach by performing parametric statistical analysis in the form of multiple linear regression analysis. The population in this study were 207 employees and a sample of 52 respondents using the Nonprobability Sampling technique. Data collection techniques using a questionnaire. The data was processed using SPSS (Statistics of Package for the Social Sciences) version 22 for window.
The results showed that partially variable X1 and Variable X2 had significant effect on variable Y. Meanwhile, simultaneously, organizational culture and financial compensation had a positive and significant effect on job satisfaction and the determinant coefficient was 69.6%
Pengaruh Keselamatan Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Internusa Tribuana Citra Multi Finance Cabang Medan
Get PDFA finance company is a company that provides loans to prospective borrowers with certain guarantees such as PT. Internusa Tribuana Citra Multi Finance Medan Branch. In this business, company funds are often embedded because of debtors who are in arrears. Therefore, the company has a field officer who functions to collect debtor's house and make a withdrawal of the financing unit that has exceeded the reasonable limit of the time of payment. The implementation of billing activities carried out is definitely related to the work safety of each field officer. Work safety issues such as beatings experienced by field officers have an impact on the implementation of billing. This resulted in the billing process becoming less than optimal because the officers were worried about their safety. In addition, the work environment also impacts on employee performance, such as lack of work space that makes employees not free to work, relationships that are not good affect the communication process in decision making and document filing that is not neat will affect the document search process. The purpose of this study was to determine the effect of work safety and work environment on the performance of employees. The analytical method used is quantitative descriptive analysis method. The population in this study were 51 people who were employees of PT. ITC Multi Finance Medan Branch and also as a respondent. The method of data collection is done by interviewing, distributing questionnaires, documentation and literature. Variables taken with a Likert scale. The data analysis model used to answer the hypothesis is multiple linear regression analysis.The results showed that simultaneously the work safety and work environment did not significantly influence the performance of PT. Medan Branch Internusa Tribuana Citra Multi Finance, and partially has no effect on performance
Kenaikan Tarif Ojek Online Berdampak Inflasi dan Penurunan Pendapatan Domestik Bruto (PDB): Increase in Online Ojek Tariffs Impact Inflation and Decrease in Gross Domestic Product (GDP)
No full textPada Agustus 2022 inflasi sudah mencapai angka 4,69, dengan adanya kenaikan BBM dan diikuti dengan kenaikan tarif transportasi bisa mengerek inflasi jauh lebih tinggi lagi. Indef telah menghitung jika kenaikan tarif ojek online bisa memicu kenaikan inflasi hingga 2%, maka secara makro akan mengurangi PDB hingga Rp1,76 triliun dan menyebabkan gaji atau upah tenaga kerja nasional secara riil turun 0,0094%. Keputusan kenaikan tarif ojek online tertuang dalam Keputusan Menteri Perhubungan (KM) Nomor KP 564 Tahun 2022 Tentang Pedoman Perhitungan Biaya Jasa Penggunaan Sepeda Motor yang Digunakan untuk Kepentingan Masyarakat yang Dilakukan dengan Aplikasi. Penyesuaian biaya jasa penggunaan sepeda motor yang berlaku mulai 10 September 2022 akan mendorong inflasi, selain itu kenaikan tarif ojek online juga akan mendorong masyarakat pengguna ojek online pindah ke moda transportasi lain atau bahkan kendaraan pribadi. Jika banyak masyarakat yang beralih menggunakan kendaraan pribadi akan menambah kemacetan dan kerugian ekonomi,