Rumah Jurnal Institut Pesantren KH. Abdul Chalim
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Analysis of the Influence of Novel Service Concept, Customer Satisfaction, and Novel Service Procedure on Customer Loyalty
Get PDFThis study was conducted to see the antecedents of customer loyalty by considering customer satisfaction and service innovation components, namely novel service concept and novel service procedure. The study was conducted on 208 users of streaming service applications such as Spotify, Netflix, Viu, Prime Video, HBO Go, and Disney+ Hotstar, who were selected using purposive sampling techniques with several criteria. Data were obtained from questionnaires distributed online using Google Forms, which were shared on social media of users of streaming service applications. The results of this study indicate that novel service concept, novel service procedure, and customer satisfaction have a positive effect on consumer loyalty. This study contributes to the literature on service innovation and customer loyalty in streaming services, while also providing suggestions for streaming service providers to improve customer retention
Communication Phenomenology In The Megengan Ritual
Get PDFThis research aims to understand the phenomenology of communication in the Megengan ritual in Wonosunyo Village, Gempol District, Pasuruan Regency. Megengan ritual is a tradition of Javanese people that is held to welcome the month of Ramadan, involving various symbols and communication practices rich in cultural meaning. The method used in this research is qualitative with a phenomenological approach, where data is collected through participatory observation, in-depth interviews, and documentation analysis. The results of this study show that communication in the Megengan ritual plays an important role in strengthening cultural identity, building community solidarity, and teaching moral values to the younger generation. Through this ritual, the people of Wonosunyo Village can maintain their traditions amid modernization while maintaining social cohesion and local cultural sustainability
Islamic Education: Harmonizing Power and Knowledge to Create an Ideal World Order
Get PDFThe increasingly complex advancements of the modern world demand a close synergy between power and knowledge. Power, encompassing the ability to lead, manage, and make decisions, must align with knowledge grounded in moral and religious values. Islamic education provides a strong foundation for integrating these two aspects, resulting in individuals who excel intellectually while also possessing moral and spiritual responsibility. This article aims to explore how Islamic education can serve as an effective means of uniting power and knowledge to create an ideal world order. The researcher employs a descriptive qualitative approach. The data sources consist of primary and secondary data. Data collection techniques are conducted through literature review by examining literature relevant to the research topic. Power is defined as the ability to influence, lead, manage, and make decisions. Ultimate and absolute power belongs to Allah SWT. Knowledge must be rooted in Islamic teachings, encompassing various aspects of worldly and spiritual life based on the Qur'an and Sunnah. Power and knowledge must be interconnected: power shapes knowledge, and knowledge strengthens power. The concept of an ideal world order emphasizes justice, prosperity, and harmony. Islamic education fosters a harmonious and civilized society, contributing positively to the development of insan kamil—individuals who are not only intellectually intelligent but also possess noble character
Islamic Law Principles as a Pillar of Ideal Civilization and Global Stability
Get PDFThis research is motivated by the role of law in building an ideal civilization and the relevance of Islamic legal principles in facing global challenges such as economic inequality, conflicts, and environmental crises. The purpose of the study is to analyze how Islamic legal principles, such as justice and the common good, can be the pillars of an ideal civilization and support global stability. This study uses a qualitative approach with descriptive-analytical methods, integrating literature studies and empirical data from interviews, observations, and documentation. The research informants include academics, zakat administrators, and Muslim community leaders. The analysis was carried out using the Miles and Huberman technique to identify patterns of the contribution of Islamic law to social, economic, and political stability. The results of the study show that the application of Islamic law in Indonesia, such as the management of zakat and the role of religious justice, has a positive impact in reducing poverty, improving social justice, and strengthening regional harmony. Globally, Islamic legal principles offer ethical and sustainable solutions in the face of modern challenges, including technology and globalization. This research emphasizes the importance of a holistic approach that integrates Islamic values with modernity to create a harmonious, just, and stable civilization. This result makes a real contribution to the development of Islamic legal discourse as a universal solution in a complex world order
Vocational Education Strategy in Shaping the Independence of Children with Special Needs at SLB Smart School Pacet
No full textIndependence is a power that comes from within us, which is formed through the process and experience to become more independent and continue to try to achieve the best. In terms of learning, independence is very influential on a person’s success. Therefore, independent attitude is the key to anyone who wants to achieve everything. The problem in this study departed from the number of many embarrassed parents of having children with special needs, finally the child did not have the opportunity to sit in school, interact with his peers and developed to be more independent. In addition, children ore still difficult to develop their vocational skills. Therefore, the vocational education strategy is needed which is able to develop the potential of the students. The purpose of this study is to analyze children’s vocational education, to determine the independence of children when at home before school and when they are in school through vocational education, and to find out the vocational education strategy in shaping children’s independence. This research uses this type of research. Data collection methods through observation, interviews and documentation. The data analysis technique of this study with 4 lines, namely data collection, data reduction, data presentation, and conclusion withdrawal. The results of this study are: 1. The independence of children at SLB Smart School Pacet is already visible in the learning process created by the supervising teachers, 2. Vocational education for children at SLB Smart School Pacet includes make-up, batik, dancing culinary arts, and housekeeping, 3. The independence of children when they are at home before school is very different from the independence when children are already at school at SLB Smart School Pacet, children can develop their potential, 4. Vocational education strategy, namely each child will be adjusted to their respective disabilities and abilities, so that later they can be placed in a vocational field that is of interest and appropriate, in this vocational education will form their independence, so that the output of children can compete and be accepted by the industrial market, where jobs will be provided from companies that have collaborated with SLB Smart School Pacet
Enhancing Pedagogical Skills of Prospective Mathematics Teachers through ChatGPT AI Integration
Get PDFThe integration of artificial intelligence (AI) in education has brought significant changes in teaching methods, especially in improving the pedagogical skills of prospective teachers. However, there is still a gap in understanding how AI, especially ChatGPT AI, can effectively support the development of creative teaching skills in mathematics education. This study aims to explore the role of ChatGPT AI in improving the teaching skills of prospective mathematics teachers, focusing on the planning, implementation, and evaluation of learning. Using a descriptive-analytical research design, data were collected from 47 prospective mathematics teachers through structured interview cards with a Likert scale. The results showed that the integration of AI significantly improved fluency in lesson planning. However, there were still challenges in flexibility and originality during the implementation and evaluation process of learning. This study emphasizes the need for additional training in AI-based pedagogy to improve adaptation and innovation in teaching practices. The findings suggest that structured AI integration can bridge the gap between pedagogical theory and classroom practice, thereby contributing to improving the effectiveness of mathematics learning
The Transformation of Civilization: Education and Power in Shaping Global Social Stability
Get PDFIn the rapidly advancing era of globalization, global social stability has become a critical issue, with instability in various regions highlighting the need to understand and manage the factors influencing social stability. Education and power are two crucial elements that interact to shape civilization. Education not only transfers knowledge but also spreads values that support peace and social justice. UNESCO's 2021 report indicates that countries with inclusive education curricula based on global values experience lower conflict levels and higher social participation. Meanwhile, just and responsible power fosters an environment conducive to educational development and social stability. In contrast, authoritarian regimes like Myanmar, which restrict education and freedom of expression, experience prolonged unrest. This study explores the impact of inclusive education and power policies on social stability, using qualitative methods such as case studies, document analysis, interviews, and policy observations. Findings reveal that inclusive education, rooted in justice values, promotes social awareness and active participation, while repressive power tends to breed dissatisfaction and conflict. In conclusion, a synergy between education and power is essential for enhancing social stability, requiring collaboration between governments, educational institutions, and society to develop fair and sustainable policies
RELIGIOSITY AS A MODERATING VARIABLE BETWEEN PRODUCT KNOWLEDGE AND PRODUCT PRICE WITH THE DECISION TO SAVE IN SYARIAH BANKS (STUDY OF THE COMMUNITY OF BOJONEGORO DISTRICT)
Get PDFAs an intermediary institution, namely the recipient and distributor of funds from the community, Islamic Banks really need manpower to promote their products. Indonesia is predominantly Muslim, it is very important to seek information before making a purchase, such as product knowledge, product prices and conformity with religion. halal labels and prices on saving decisions, but in this study uniquely combines religious aspects, namely religiosity as a moderating variable. the role of religion can help humans to be able to distinguish which cosmetic products are in accordance with religious guidance. The purpose of this study is to develop the effect of product knowledge and prices on saving decisions with religiosity as a moderating variable. The population in the study was the Bojonegoro Regency community. The method in this study was quantitative, data collection using questionnaires and analyzed using the applicationSPSS Version 23. Random sampling, with 150 selected respondents. The results of this study highlight the positive and significant influence of product knowledge on saving decisions. Product prices also play an important role in shaping consumer choices. And religiosity acts as a moderating variable that influences the relationship between product knowledge and saving decisions, as well as between product prices and purchasing decisions, in addition religiosity moderates the impact of prices on saving decisions in Islamic banks
The Influence of Leadership and Supervisory Style on Work Discipline of OPD X Employees
Get PDFThis study was conducted to describe the influence of Leadership Style and Supervision on Employee Work Discipline in OPD X Employees. The research method used is quantitative, with a sample of 53 employees taken from the entire population. The data analysis technique used is multiple linear regression analysis through SPSS statistical software version 24. Data presentation is done through literature study, observation, interviews, and questionnaires, which are guidelines for conducting interviews. The study results indicate that Leadership Style and Supervision positively and significantly affect Work Discipline, both partially and simultaneously
Analysis of Service Quality on the Starbucks Indonesia Application Using E-SERVQUAL and Importance Performance Analysis (IPA)
Get PDFThe advancement of technology has had a significant impact on various aspects of life, especially in terms of people’s dependence on digital services. This trend has driven e-commerce growth, especially in the food and beverage sector, including Starbucks Indonesia which offers a mobile application for enhanced customer experiences. Despites its popularity, the application has received a low rating of 2,4/5 on Google Play Store. This study aims to evaluate the app’s service quality using E-ServQual method, which assesses seven dimensions: efficiency, reliability, fulfillment, privacy, responsiveness, compensation, and contact. Additionally, Importance Performance Analysis is applied to identify critical performance factors requiring improvement. Data is collected through online surveys targeting users who have transacted via the app at least once. The result indicated that, 10 out of 19 service quality attributes exhibited negative gap values, indicating that user perceptions fell short of expectations in key areas such as responsiveness and privacy. These attributes were concentrated in Quadrant I of the IPA diagram. The study calculated an overall service quality level of 88% which, while relatively high, remains below the ideal 100% benchmark. This suggests notable gaps in meeting user needs, particularly when compared to industry standards for similar apps. Highlighting the need to prioritize service quality improvements across these 10 attributes to enhance the App’s service quality and meet user expectations. The study provides actionable recommendations for Starbucks Indonesia to prioritize service quality enhancements based on user feedback and performance analysis