International Journal of Evaluation and Research in Education (IJERE)
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Identification of factors that influence student satisfaction from the analysis of voice messaging from WhatsApp: a case study
Get PDFIn these times when there is talk of a return to a new normality in education after what happened due to the pandemic, it is necessary to permanently evaluate the perception of student satisfaction, contributing to the results obtained through traditional methods such as the survey, with methods in which open opinions can be analyzed as in the case of voice analysis. In this sense, this article describes a case study, which aims to identify the factors that influence student satisfaction with respect to teaching performance, based on the analysis of WhatsApp voice messaging. The study has a qualitative approach, exploratory level and non-experimental design. It was possible to identify various factors grouped into five categories: i) planning; ii) didactic strategies; iii) communication; iv) administration of the class session; and v) professional and personal characteristics of the teacher. Therefore, it is concluded that it is possible to close the gaps between the factors that are sensitive and relevant for the university, when a questionnaire with delimited questions is applied to observe only some factors of student satisfaction, with respect to those sensitive factors and relevant to students, by analyzing their comments from the use of voice messaging from mobile applications
Intergenerational social mobility and the ambivalent role of higher education: a systematic review
Get PDFUniversity education has historically been considered a means of upward social mobility. However, recent studies question this equalizing role, finding substantial differences in the “rewards” it represents according to social class. Thus, the objective of this research is to analyze the relationship between having university studies and experiencing intergenerational social mobility in today’s world. For this purpose, a systematic review of the literature was carried out under a qualitative approach. A bibliographic search was carried out in academic data bases of renowned prestige, such as Scopus, Web of Science, and ERIC. Specific search terms such as “intergenerational social mobility”, “university education” and “inequality” were also used, considering the period between 2014 and 2024. A total of 28 articles were analyzed. The findings show that, while graduates with professional parents effectively capitalize on the educational credential, those who come first in their families face more barriers to translating the degree into occupational mobility. Socioeconomic origin also delimits trajectories within universities and impacts on dropout, graduation, and differentiated academic performance. Consequently, the magnitude of this mobility varies significantly by social origin, with graduates from professional or academic families demonstrating a markedly greater ability to leverage their educational credentials in the labor market
Breaking barriers: the legacy and voices of women pioneers in accounting education in Peru
Get PDFThis study examines the contributions of pioneering women in Peruvian accounting, both in scientific research and university teaching, in a historically male-dominated field. The research aims to highlight their academic impact and professional legacy. A qualitative approach was employed, utilizing the collective biography method and a phenomenological perspective. The study analyzed historical undergraduate and graduate theses from the Universidad Nacional Mayor de San Marcos (UNMSM) and conducted interviews with five distinguished female accounting professors. The findings reveal that these women made significant contributions in key areas such as financial auditing, management accounting, and environmental auditing, demonstrating adaptability and ethical commitment. In the educational sphere, participants emphasized their transformative teaching experiences, dedication to students, and the challenges posed by technology and social changes. The study concludes that these pioneers not only shaped the evolution of accounting education but also left a lasting legacy of academic and social engagement. The research underscores the need for gender equity policies and continuous technological adaptation in accounting education. These findings have practical implications for promoting diversity in academia and ensuring inclusive participation in the professional development of future generations
Cross-cultural exploration of stylized performance: traditional Chinese training methods in drama education
Get PDFThis study explores the effectiveness of stylized performance training in cross-cultural drama education, focusing on how symbolic body language conveys emotions and character intent. Originating from traditional Chinese theatre, stylized training was adapted to help students from diverse cultural backgrounds achieve emotional resonance and cohesive character portrayal. Employing a participatory action research (PAR) design, the 16-week experiment involved performing arts students from six cultures, using iterative feedback and reflective practices to track changes in emotional expression and adaptation to symbolic movements. The training included three phases: basic training, emotional integration, and applied practice. Data was collected through classroom observations, interviews, feedback forms, and peer evaluations. Findings show that participants improved in non-verbal emotional expression, effectively conveying emotions across cultural barriers. Supported by Pavis’s “intercultural theatre” theory and Mead’s symbolic interactionism, the study highlights stylized performance’s potential to enhance cross-cultural emotional resonance in drama education
Six-Sigma approach to improve industry engagement strategies in Malaysian apprenticeship program
Get PDFThis empirical study develops an industry engagement model (IEM) by using the Six-Sigma define, measure, analyze, improve, and control (DMAIC) methodology to investigate the key strategies to enhance industry participation (IP) in the Malaysian apprenticeship program known as the National Dual Training System (NDTS). The relationship between five strategies, namely financial incentives (FI), digital administration (DA), productive collaboration (PC), flexible implementation (FT), and efficient promotion (EP) on IP, was examined. The 204 returned questionnaires were analyzed using partial least square-structural equation modelling (PLS-SEM). The findings reveal that FT, EP, and DA strongly influence IP in the NDTS program. In contrast, improvement in FI and PC has little impact on industry involvement. The development of IEM by demonstrating the DMAIC concept is novel and new to the research. It offers enormous potential and value in improving policymakers’ decision-making in apprenticeship programs. It may also be extended to other areas of education in the future
Job performance of human resource management graduates from the employers’ and graduates’ perspectives
Get PDFGraduates’ job performance reflects their academic orientation in pursuit of their degrees. Thus, academic institutions should prepare students to be competitive, match the needs of the industry, and become worthy of employment after graduation. This research determines the job performance of human resource management (HRM) graduates in terms of their job competencies, career skills, and team performance from the perception of the graduates and their employers. A quantitative research method with statistical tools such as frequency, percentage, weighted mean, and Mann-Whitney U Test was used. Findings revealed a significant difference in the respondents’ perception, specifically in conveying ideas, use of IT, values, quality work, communication skills, human relations, technical, research, leadership skills, and team performance. The result also shows that graduates perceived themselves as excellent performers, which is in contrast to their employers’ perceptions of them as good performers only regarding their job competencies, career skills, and team performance. The differences in perceptions of the performance of the graduates depicts a mismatch between the academe and the industry requirements that result in a recommendation of thorough review and revision of the HRM curriculum, the teaching methodology, and the strategy of the academic institutions to meet the needs of the industry
Perceptions and institutional readiness for generative AI adoption in education using a multi-method approach
Get PDFThe rapid emergence of generative artificial intelligence (GenAI) tools like ChatGPT is reshaping educational practices, presenting both transformative opportunities and institutional challenges. This study offers a novel, integrative framework for understanding the adoption of GenAI tools in higher education by combining quantitative and qualitative analyses within a hybrid methodological design. Specifically, it is the first to incorporate the analytical hierarchy process (AHP), fuzzy decision-making trial and evaluation laboratory (Fuzzy DEMATEL), and the extended technology acceptance model (ETAM) in a unified model of adoption, augmented by thematic analysis of user experiences. A stratified random sample of 1,297 participants—comprising 1,191 students and 105 faculty members from various departments—ensured proportional representation across the university. AHP was employed to prioritize key adoption criteria, Fuzzy DEMATEL uncovered the causal interdependencies among constructs, and ETAM validated the direct and indirect effects influencing behavioral intention. Thematic analysis provided contextual depth regarding institutional barriers and individual perceptions. Findings reveal that attitude toward GenAI and intention to use (IU) are the strongest drivers of adoption. Notably, university support (US) emerged as a central enabler, significantly influencing both awareness and perceived usefulness (PU). This study contributes a comprehensive and multi-method framework that educational institutions can use to ethically, effectively, and equitably integrate GenAI technologies into academic ecosystems
Practical instruction and mathematics academic achievement in selected Ugandan secondary schools
Get PDFThe challenges met in academic achievement of learners in mathematics at secondary school level are enormous. Taking a glance at the academic achievement of learners in mathematics in Uganda, poor academic achievement becomes more and more striking. It is a puzzle to understand the origin of the causes of this poor academic achievement despite the prominence and significance bestowed upon it by the Ugandan government and society at large. It is accepted that ways mathematics is taught have high impact on learners’ achievements. Therefore, an investigation on the effect of practical instruction (PI) on learners’ academic achievement in mathematics is timely. The study was carried out using a total of 383 senior three students from eight secondary schools both private and government aided schools. It involved a quantitative approach using mathematics achievement test (MAT). The results revealed that PI affects learners’ academic achievement positively in mathematics. They showed that learners that were taught using PI improved in their academic achievement more than their counterparts in the post-test examination. Considering these findings, the study recommends proactive measures to ensure the widespread adoption of PI strategies in secondary school classrooms. This includes revising curriculum standards, providing teacher training programmers, and allocating resources to support the implementation of PI, thereby fostering learning outcomes in mathematics
Route towards certification: a path analysis on licensure performance of new teacher education curriculum graduates
Get PDFThe board licensure examination for professional teachers (BLEPT) is a critical assessment for aspiring educators in the Philippines. Despite its vital importance, limited research has explored the comprehensive influence of the education graduates’ demographic background, psychological state, and achievement in the institutional parameters on the BLEPT performance. This study examined these influences on the licensure performance among 101 bachelor of secondary education (BSEd) mathematics and science graduates under the new teacher education curriculum. The researchers collected data using validated researcher-made questionnaires and educational metrics. Using structural equation modeling (SEM), results showed that the path model highlights the multifaceted nature of BLEPT performance, which shows that an intrinsic commitment towards the teaching profession and a supportive network create a cycle of positive experiences that fuels the graduates’ academic performance and self-efficacy, leading to a notable licensure performance. Likewise, the model emphasizes the vital effect of graduates’ education-related employment on their licensure examination performance. Taking these factors into account, teacher education institutions (TEIs) and key educational stakeholder should create targeted interventions, investigate unforeseen factors, and restructure curricula implementation to address the shortage of competent Filipino educators in these critical educational disciplines which are mathematics and science education
Understanding the challenges faced by Orang Asli students in solving mathematics problems
Get PDFThe educational attainment of Orang Asli students, a minority group in Malaysia, particularly in mathematics, has been a persistent concern. Despite this, research on Orang Asli mathematics education, especially in the southern region of Peninsular Malaysia, remains scarce. This study scrutinized the academic performance of Orang Asli students in whole numbers and operations at level 2 of primary school, focusing on their challenges in solving word problems in mathematics. A total of 22 Orang Asli students from year 4 and 5 in two Orang Asli primary schools participated, undertaking a mathematics test comprising five-word problems. The study identified five prevalent errors among Orang Asli students: i) failure to comprehend the question; ii) misconceptions; iii) inability to grasp specific terms in the question; iv) carelessness; and v) poor reading skills. The findings are thoroughly discussed, and strategies to enhance Orang Asli students’ mathematical problem-solving abilities are proposed