500 research outputs found
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Indigena Solutions, Tensions in an Aboriginal IT Impact Sourcing Firm
No full textThis paper explores the role of cultural tensions in the operations of an Information Technology Impact Sourcing (ITIS) venture called Indigena Solutions. The company was based in Vancouver Canada and was intended to provide meaningful careers to a marginalized group, namely Canadian Indigenous Peoples. The company provided on-shore IT services such as help-desk support and software testing. With the support of Accenture and with initial success at high profile clients such as BC Hydro and Vancouver City Trust, the company lasted about seven years. Indigena was declared bankrupt in 2017. This research demonstrates the cultural tensions inherent in creating an Impact Sourcing venture, with challenges of location, the inability to attract Indigenous workers to a non-traditional career, and the underlying challenge of structural racism, despite the recognized social responsibility and commitment to help a marginalized group. The research was designed as a case study using an interpretive approach. The originality of this research rests on the exploration of why Impact Sourcing in a developed country failed to meet the needs of the marginalized Indigenous Peoples community. This research contributes to the body of work that explains tensions inherent in ITIS. Practitioners may find this research valuable as they consider the challenges of establishing and successfully operating an ITIS firm
Weighted Multiple Linear Regression Model for Mobile Location Estimation in GSM Network
No full textThe numbers of crimes and accidents, among other challenging issues, requiring a mobile application with localization capabilities are on the increase. Yet there is under-utilization of location information provided by mobile phones. The accuracy and cost of implementation of mobile position localization on cellular network have been an issue of research interest. In this paper, the statistical modelling of mobile station (MS) position location was carried out using weighted multiple linear regressions (WMLR) method. The proposed statistical modelling approach was based on received signal strength (RSS) technique. The model improved localization accuracy. The model's simulated results were analysed and compared with the existing MLR using real measured data collected from GSM network in a light urban environment in Enugu, Nigeria
La Barranca del Rio Santiago as Tourist and Eco Touristic Attraction for the Brand Guadalajara Guadalajara, Focused on a National Tourism
No full textThe main purpose of this research is to show if the Barranca del Rio Santiago is a tourist attraction and ecotourism should be included in the Guadalajara brand, focused on national tourism. The research is exploratory and descriptive in nature, as it seeks to know if the Rio de Santiago Canyon is an ecotourism and tourist attraction so that it can be included in the Guadalajara brand. The analysis was conducted under a database issued by the state of Jalisco, which is the 2016 Yearbook of the State of Jalisco. SECTUR establishes in the latest competitiveness agenda of tourist destinations in Mexico that Guadalajara has a large number of natural destinations, including the Barranca del Río Santiago, this destination has a high ecological, recreational and landscaping value, which is very little known by the local population, and consequently it can become a new product for the ecotourism sector
Leveraging on Digital Technologies to Up-Scale Tourism for Economic Growth in Africa
No full textThe application of digital technologies in various human endeavours today is unabated. This article presents information and communications technologies (ICTs) as a driving force for promoting tourism in Africa for accelerated economic growth. Descriptive methodology was used in the study. The study relied on the explored impacts of tourism on socio-economic development of the developing nations of Africa and encourages the adoption of persona models in implementing technological strategies geared toward the promotion of tourism products and services on the continent. The article advocates technology compliance by all tourism organizations and involvement of all stakeholders, agencies of governments and ICT drivers in making Africa a destination of choice to the world by adopting appropriate technological provisions
Survey of Reading Promotion of Public Libraries in China
No full textReading promotion is a key service of the public library. This article investigates the current state of reading promotion in public libraries in China. There were 86 public libraries chosen as a sample. The research finds that Chinese libraries have been paying more and more attention to the importance of reading promotion. A variety of reading promotion services and programs are being carried out, including reading festivals, booklists, reading contests, reading communication and lectures on reading. Public libraries tend to apply more towards the digital platform when promoting reading. Public libraries have cooperated with NGO and business fields to promote reading. This study suggests more can be done to improve the service, including improving the librarian's knowledge of genre books, enhancing reading communication, deeply investigating measurement of reading promotion, and the influence of contracting out reading programs
Innovative Practice and Development Thinking of Space Re-design in the Liaoning Provincial Library
No full textThe Liaoning Provincial Library is one of the largest and most well-functional libraries. It has the largest building area and provides abundant services to the public. The Liaoning Provincial Library mainly provides readers with reading, learning, activities, innovative space services, offers creative spaces, studios, and other service spaces. In the past two years, over 4 million visited the library, and the library has held more than 2,500 activities, and has gained new experience in areas such as service philosophies, service contents, service strategies, and service guarantees. In the future, the authors still need to figure out how to integrate the interactions of multi-space usages inside and outside the library, how to express and transmit the multiple attributes and innovative areas of the public library, how to balance between organizational functions and government functions, and how to achieve the function of creative incubation using thinking and exploration practices
An Analysis of a Wind Turbine-Generator System in the Presence of Stochasticity and Fokker-Planck Equations
No full textIn power systems dynamics and control literature, theoretical and practical aspects of the wind turbine-generator system have received considerable attentions. The evolution equation of the induction machine encompasses a system of three first-order differential equations coupled with two algebraic equations. After accounting for stochasticity in the wind speed, the wind turbine-generator system becomes a stochastic system. That is described by the standard and formal Itô stochastic differential equation. Note that the Itô process is a strong Markov process. The Itô stochasticity of the wind speed is attributed to the Markov modeling of atmospheric turbulence. The article utilizes the Fokker-Planck method, a mathematical stochastic method, to analyse the noise-influenced wind turbine-generator system by doing the following: (i) the authors develop the Fokker-Planck model for the stochastic power system problem considered here; (ii) the Fokker-Planck operator coupled with the Kolmogorov backward operator are exploited to accomplish the noise analysis from the estimation-theoretic viewpoint
Measurement System Analysis and System Thinking in Six Sigma: How They Relate and How to Use Them
No full textThis article investigated measurement system analysis and system thinking in Six Sigma, as well as the factors that influence these actions. If the measurement system being used to accumulate data from the process delivers dependable and accurate results, the measurement system analysis regulates it. Process improvement initiatives can be derailed by faulty measurement systems. Also, managers who have read faulty data can be misled into making wrong decisions. To collect trustworthy data, a reliable measurement system is established with this process. A method to assess an organization as a system and interpret its practices as a whole with Six Sigma is system thinking. Also, fixing a system as a whole helps to identify the real causes of issues and to know where to address them. This article addressed the contribution of these two methods to an overall success of an organization operating Six Sigma. The most current variables, concepts, and models were studied within operations and project management. By using a design-science-investigate strategy, this study approved of a valuable growth reveal for reasonable and hypothetical application. This study allowed us to generate a fitting assessment model that will fill the research void. Also, this study contributed to the engineering field with improved project success rates and team communication
Managing Consumer Loyalty: An Expanded Model of Consumer Experience Management and Consumer Loyalty
No full textA growing body of academic and practitioner literature has highlighted the role of consumer experience management in maintaining long-term relationships with consumers. However, related studies are still divergent and there is little empirical evidence available to support the positive effect of consumer experience management on attitudinal and behavioural loyalty. The present study aims to fill this gap by investigating the direct and indirect impacts of consumer experience efforts on attitudinal and behavioural loyalty. To conduct an empirical study, data was collected from consumers of three service firms: health, retail, and wellness. By means of AMOS17.0, using CFA and SEM techniques, the measurement and comparison of structural models was carried out to test the invariance across three service groups. This article has significant implications for academicians well as marketers of service firms
Determinants and Consequences of Citizens' E-Participation: The Case Study of the App MyHomeCity
No full textThis article aims to discuss the determinants of digital active citizenship behaviors such as the e-participation using reporting urban apps. The article makes a comparative analysis between two groups of citizens: a) 98 users of a reporting app (MyHomeCity) who were selected for the case study); and b) 148 non-users of reporting apps. Users of MyHomeCity revealed higher scores for the satisfaction for life in the city, self-esteem, self-efficacy, and perceived happiness, for all place attachment dimensions and all digital citizenship dimensions except for political activism (online and offline) and critical perspective. The probability of being an app user is predicted by satisfaction for living in the city, place identity (attachment), and digital citizenship dimensions. The implications for public decision makers, app developers, and citizens' organizations are discussed