5307 research outputs found
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Influence of strategic planning processes on organizational performance: a case of insurance companies in Kenya
No full textFull - text thesisStrategic planning is a key factor in determining organizational performance in Kenya's competitive insurance market, particularly in private listed companies. The importance of strategic planning procedures and their impact on enhancing business performance in this sector are examined in this study. The research sets three primary targets to understand core strategic planning elements, examine leadership participation in planning tasks, and study its total influence on organizational outcomes. The research demonstrates awareness of special conditions that exist within this sector. The research was based on a literature review incorporating the Strategic Management Theory and the Contingency Theory. The conceptual framework majored on the independent and dependent variables. The research employed quantitative surveys to gather data from executive staff in insurance companies. The studies revealed that committed leadership with strategic planning skills leads to better organizational results. The research suggests that market review, managing resources, and regular assessment are the main factors for great strategic planning. It noted that Kenyan licensed insurance companies need strategic plans, yet the plans do not always work because of regulations and unstable market conditions. According to the study, environmental scanning was considered the most important element, while strategy formulation and implementation depend on each other greatly. It was discovered from a regression analysis that these elements play a major role in how well an organization performs. It was found that leadership mattered, although its impact on ordinary tasks was not significant, so further improvements in leadership are needed to make the most out of strategic planning. As a result, the study provided useful information for practitioners and legislators who want to improve strategic frameworks and boost the competitiveness of the sector. With ramifications that go beyond the industry's immediate setting, this research adds to the body of knowledge on strategic management by advancing our understanding of how strategic planning affects organizational performance. Future studies should examine how digital transformation affects strategic planning in Kenyan insurance firms
Factors affecting adoption of digital transformation among vehicle automotive firms in Kenya
No full textFull - text thesisDigital transformation has been reshaping industries worldwide, with a growing emphasis on creating new business models for customized products and enhanced customer experiences. In the automotive sector, this study explores the effects of resource, leadership, and organizational factors on digital transformation adoption in Kenya. This study leverages Disruptive Innovation Theory and Resource based View (RBV) theory. Through descriptive research and stratified sampling, 306 respondents were surveyed, revealing effects of digital, leadership, and organizational factors on absorption of digital transformation in the motor vehicle industry. The study uncovered a significant positive correlation between digital resource factors and the industry's ability to absorb digital transformation. Moreover, the research highlighted the crucial role of leadership factors, demonstrating their statistically significant influence on the absorption of digital transformation. This supports the idea that organizational resources act as a competitive advantage, aiding in the adoption of appropriate business models. Additionally, the study emphasized the impact of organizational factors, revealing a consensus among participants regarding their effect on digital transformation absorption. Overall, the findings underscore the importance of digital resources, leadership, and organizational factors in driving successful digital transformation initiatives within Kenya's motor vehicle industry.
List of Keywords: Adoption of Digital Transformation, Digital Resources Factors, Leadership Factors, Organization Factor
Reforming Kenya’s land sector through land banking: a comparative legal study of Kenya and South Africa
No full textFull - text undergraduate research projectThis research critically examines Kenya's land banking and investment frameworks and explores how South Africa's established land banking system could serve as a transferable model. The study analyzes legal instruments including Kenya's Constitution (2010), Land Act (2012), Land Registration Act (2012), Urban Areas and Cities Act (2011), Physical and Land Use Planning Act (2019), and the National Land Commission Act (2012), alongside policy frameworks such as the National Land Use Policy (2017), Recommended National Land Policy (2023), Kenya Investment Policy (2019) and Kenya Vision 2030. The research employs a qualitative methodology through comparative legal analysis, documentary review, and case study examination to identify structural weaknesses in Kenya's institutional architecture. The findings reveal critical limitations in Kenya's framework, specifically the fragmentation of institutional mandates between the National Land Commission, Ministry of Lands and county governments, inadequate definitional clarity regarding land banking processes, and insufficient legal provisions for strategic land acquisition and management. South Africa's Land Bank, established through dedicated legislation (Land Bank Act 1912, revised 1944 and subsequently 2002), offers valuable lessons through its specialized financing mechanisms, governance structures, and institutional oversight. The study identifies the Blended Finance Scheme and Proactive Land Acquisition Strategy as particularly successful interventions that could be adapted for the Kenyan context. The research recommends enacting a dedicated Land Banking Act to establish a clear legal framework for land banking in Kenya. This Act would define land banking, designate the National Land Commission as the lead authority, create a Land Bank Committee and Registry, and establish a Land Banking Fund. It also proposes amending existing land laws to align with this framework. Implementation of these recommendations would create a more coherent, transparent, and effective land management system to support Kenya's development objectives while addressing historical inequities in land distribution
Strategies for enhancing the effectiveness of tax audits in Kenya Revenue Authority, Nairobi region: moderated by organizational culture
No full textFull - text thesisIneffective tax audits can reduce government revenue, and undermine the integrity of the tax system. The significant gap between potential and actual tax revenue, frequent occurrences of tax evasion and avoidance, and a general lack of compliance among taxpayers points to the inefficiency and ineffectiveness of tax audits at the KRA. While there may be studies on the effectiveness of automation, whistleblower programs, taxpayer education, and continual professional training of tax audit strategies globally, limited research exists on its specific application and impact on tax audits within Kenya. The purpose of this study was to evaluate strategies for enhancing the effectiveness of tax audits in the Nairobi Region of the Kenya Revenue Authority. Specifically, the study sought to assess the influence of automation, whistleblower programs, taxpayer education and continual training on the effectiveness of tax audits in the KRA. The study also assessed the moderating role of organizational culture in the relationship between the implementation of tax audit strategies and the effectiveness of tax audits at the KRA, Nairobi Region. The study was anchored on the Technology Acceptance Model, Deterrence theory and the Human capital theory. The research adopted a positivist philosophy and utilized a descriptive correlational research design. The target population was the 10271 employees of the Kenya Revenue Authority in Kenya. The sample size was 214 employees from the KRA Nairobi Regional Audit Centres. Data collection was conducted through structured questionnaires and analyzed using both descriptive and inferential statistics. The presentation of the data was in the form of tables. The findings of the study may inform policy-makers and contribute to the academic field on the effectiveness of tax audits. The study found that automation, whistleblower programs, taxpayer education have a significant positive impact on the effectiveness of tax audits at KRA. The study revealed that organizational culture plays a significant moderating role in the relationship between tax audit strategies and audit effectiveness. The study recommends that KRA should continue to invest in the development and regular upgrading of automated systems, strengthen the whistleblower program and enhance its training programs. KRA should also continue to foster a positive organizational culture by promoting collaboration, shared goals, and adaptability to change
An Analysis of the legal frameworks shaping the digital collection and storage of government healthcare data for universal healthcare
No full textFull - text undergraduate research projectWith an emphasis on Kenya’s Universal Healthcare Coverage (UHC) initiative, this study tackles big data challenges in the healthcare that could potentially affect millions of people. Examining ownership, privacy, consent from patients, existing legal framework, and cybersecurity, the study attempts to strengthen a safe base for the implementation of UHC. Based on institutional theory, it makes the assumption that examining current legislation will provide important information for the control of healthcare data. Effective service delivery, data protection, and adherence to global norms are advocated by this study, which has implications for healthcare institutions, citizens, and international commitments. The literature study emphasises how important it is to have strong legal frameworks, ethical standards and infrastructure while transitioning to digital healthcare administration
Know Your Ethics Review Process (KYERP)
No full textThe ethics review process at Strathmore University systematically evaluates research proposals to ensure ethical conduct. This process applies to research involving both secondary and primary data sources
Evaluating the effect of procurement practices on supplier compliance risk levels for commercial banks in Kenya
No full textFull - text thesisOrganizations are increasingly relying on external suppliers and third-party vendors for various services, including information technology, operations, and professional services. This has in turn posed a supplier risk to organizations, when they fail to manage supplier risks adequately leading to operational disruptions, data breaches, financial losses, and reputational damage, posing significant threats to stability and industry resilience. This study evaluates the effect procurement practices have on supplier compliance risk levels for Commercial Banks in Kenya. The study focused on three key aspects of procurement practices: Procurement planning, purchasing process and Contract management, while also examining bank size as a potential moderating variable. The research was guided by three specific objectives, each examining the effect of a particular procurement practice in managing supplier compliance risk levels in Commercial Banks in Kenya, with a fourth objective exploring the moderating effect of bank size. The theoretical framework was underpinned by the Risk Management Theory, Principal-Agent Theory and Transaction Cost Economics Theory, providing a comprehensive lens for analysis. Adopting a positivist philosophy and an explanatory research design, the study targeted Procurement Managers from thirty-eight Commercial Banks in Kenya. A census approach was adopted and included all the 38 commercial banks in Kenya, with 30 banks responding. Data collection employed questionnaires for quantitative data, with the study using both online and physical surveys to accommodate various work arrangements. Data analysis was conducted using SPSS, employing descriptive and inferential statistics, including regression and correlation analyses. Correlation tests found a strong positive correlation between procurement planning and supplier compliance risk levels (r=0.855, p=0.000) and moderate positive correlations between purchasing processes (r=0.668, p=0.000) and contract management (r=0.672, p=0.000) with supplier compliance risk levels. Regression analysis indicated that procurement planning had the strongest effect, explaining 73.1% of variance in supplier compliance risk levels. Purchasing processes and contract management showed moderate effects, explaining 44.6% and 45.2% of variance respectively. The combined model explained 74.3% of variance in supplier compliance risk levels. Hierarchical regression analysis revealed that bank size significantly moderates the relationship between procurement practices and supplier compliance risk levels. The model with interaction terms explained 81.1% of variance, with the strongest moderation effect observed for purchasing processes (β=0.373, p=0.000). The findings indicate that the positive effects of procurement practices on supplier compliance risk levels are amplified in smaller banks, suggesting that organizational context plays a crucial role in determining the effectiveness of procurement practices. In conclusion, the study established that procurement practices play a crucial role in managing supplier compliance risk levels in Kenyan commercial banks, with procurement planning emerging as the most influential factor
Striking a balance between self regulation and state regulation of Christian Churches in Kenya
No full textFull - text undergraduate research projectIn recent years there have been numerous occurrences of financial exploitation and religious extremism by pastors in Christian-based churches. Churches have been highly commercialized at the expense of the vulnerable congregation, begging the question whether the right to freedom of religion is being enjoyed and upheld in the right manner. This dissertation focuses on the current regulatory framework governing churches, highlighting the major shortcomings that have led to numerous occurrences of financial exploitation as well as the rise of religious extremism. The dissertation delves into the reasons why the state should regulate churches by highlighting the notorious activities orchestrated to exploit people. Self regulation mechanisms present are also discussed, highlighting how a hybrid model approach can effectively regulate churches. Based on the findings, the dissertation makes recommendations on how to maintain a healthy balance between state and self regulation of churches, ensuring religious freedom is enjoyed and the role of the government as a regulator is strengthened. The findings of this dissertation show that effective regulation of churches through reforming the legal framework will curb financial exploitation and religious extremism, posing a threat to national security
Effects of training and development on sustainability of social enterprises: a case of Sisters´ Blended Value Project
No full textFull - text thesisThis study assessed the effect of training and development on the sustainability of social enterprises, focusing on the participation of the Catholic sisters in the Sisters´ Blended Value Project (SBVP) in Kenya. The dependent variable was sustainable social enterprises, which was measured by studying the performance of social, economic and environmental principles. The study was anchored on innovation theory, theory of change and stakeholder theory. A pragmatism research philosophy was adopted with a mixed method approach where both quantitative and qualitative approaches to data collection were used. Quantitatively, a survey was administered while qualitatively, interviews and Focused Group Discussions (FGDs) was acquired. Descriptive research design was used to implement quantitative and qualitative data collection. The target population was 280 from which a sample of 160 was derived using the Yamane’s formula (1967) and purposive sampling applied. This involved sisters who had benefitted from the SBVP and stakeholders. Quantitative data was collected using a survey Google form, and a link was sent to the study respondents via email or WhatsApp. This comprised questions that sought demographic information connecting to the research competencies. Structured interview questions were prepared for the interview and used for the FGDs. In addition, the study will be significant in that it will facilitate different stakeholders, including policymakers in the Catholic Church and academicians on how to continue supporting the project's beneficiaries. This study was carried out in Kenya between April and May 2024. The study found that financial literacy is statistically significant to sustainability of Catholic sisters’ social enterprises, marketing skills statistically significant to sustainability, and entrepreneurial skills statistically significant to sustainability of social enterprises of Catholic sisters in Kenya. The study concluded that training and development have significant effects on the sustainability of social enterprises of Catholic sisters in Kenya. The study recommends that Catholic sisters operating Blended Value Projects should ensure implementation of training and development programs for their employees to sharpen their skills and capacity in delivering the desired operation outcomes in order to foster business sustainability.
Keywords:
Social Enterprise, Sustainability, Entrepreneurial Spirit, Leadership development, Capacity buildin
An Examination of the moderating effect of financial resilience on the working capital management and profitability nexus
No full textFull - text undergraduate research projectThis study will examine the moderating effect of financial resilience on the relationship between Working Capital Management (WCM) strategies and profitability among firms listed on the Nairobi Securities Exchange (NSE). The research seeks to understand how different WCM strategies- aggressive, conservative and matching interact with a firm's financial resilience to influence profitability. By emphasising resilience, the research seeks to shift public and managerial attitudes towards prioritising long-term financial health over short-term gains, ultimately fostering a more robust business environment. From an economic perspective, improved WCM practices can contribute to overall stability of the financial system by reducing the risk of firm insolvencies. Moreover, the study is likely to influence public attitudes towards the importance of building financial resilience, encouraging businesses to adopt robust risk management strategies to better navigate economic shocks and downturns. This study contributes to the existing body of knowledge by integrating financial resilience into the WCM-profitability framework, offering practical implications for policy makers, financial managers and investors. It provides evidence that strengthening financial resilience is vital for optimising the outcomes of WCM strategies, particularly in emerging markets like Kenya. Additionally, the study highlights potential avenues for further research including industry - specific analyses and the exploration of non- financial indicators of resilience