International Journal of Professional Business Review
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DIGITALIZAÇÃO, SUSTENTABILIDADE E DESEMPENHO EM EMPRESAS FAMILIARES LATINO-AMERICANAS: UM ESTUDO DE EQUAÇÕES ESTRUTURAIS
Full text linkObjective: This study aims to analyze the influence of gender and experience on adopting technology and sustainable practices in Latin American family businesses and determine the impact on their performance.
Theoretical Framework: The focus of the company's resources and dynamic capabilities is on the influence of technological and sustainable capabilities on company performance and how the characteristics of the family business influence the ability to adapt.
Method: The analysis was carried out using a structural equation model and a database of 11,169 micro, small, and medium-sized family enterprises from 17 Latin American countries. A Likert scale questionnaire was sent to company owners and/or managers via email, telephone, or social network applications.
Results and Discussion: The gender of the manager and the organizational experience influence the use of ICTs and the implementation of digitalization strategies. Likewise, sustainability and digitalization strategies have a positive impact on company performance.
Research implications: It is critical to develop public policies that drive the sustainability of family businesses as a viable strategy to address environmental challenges and ensure sustained economic growth. Also, the owners and managers of these companies must allocate resources to develop digital transformation capacities, integrating ICT to optimize business models and strengthen each link in the value chain.
Originality/Value: This study enhances the family business literature by examining how organizational experience and gender affect key performance factors like digitalization and sustainability. The large, diverse sample strengthens the results' representativeness and applicability across different contexts.Objetivo: El objetivo de este estudio es analizar la influencia del género y experiencia en la adopción de tecnologia y prácticas sostenibles en empresas familiares latinoamericanas, y determinar el impacto en su desempeño.
Marco Teórico: Desde el enfoque de los recursos y capacidades dinámicas de la empresa, se analiza la influencia de las capacidades tecnológicas y sustentables en el desempeño de las empresas, y cómo las características propias de la empresa familiar influyen en la capacidad de adaptación.
Método: El análisis se llevó a cabo utilizando un modelo de ecuaciones estructurales con una base de datos de 11,169 micro, pequeñas y medianas empresas familiares de 17 países latinoamericanos. Se aplicó un cuestionario de escala Likert dirigido a dueños y/o gerentes de las empresas a través de correo electrónico, teléfono o aplicación de red social.
Resultados y Discusión: El género del directivo y la experiencia organizacional influyen en el uso de ICTs y en la implementación de estrategias de digitalización. Así mismo, las estrategias de sostenibilidad y de digitalizción impacta positivamente em el desempeño de las empresas.
Implicaciones de la investigación: A nivel institucional, es fundamental desarrollar políticas públicas que impulsen la sostenibilidad de las empresas familiares como una estrategia viable para abordar los desafíos ambientales y garantizar un crecimiento económico sostenido. A nivel empresarial, los propietarios y gerentes de estas compañías deben destinar recursos al desarrollo de capacidades para la transformación digital, integrando el uso de las TIC para optimizar los modelos de negocio y fortalecer cada eslabón de la cadena de valor
Originalidad/Valor: Este estudio aporta a la literatura sobre empresa familiar al destacar la influencia de la experiencia organizacional y el género en la implementación de factores clave para el desempeño, como la digitalización y la sostenibilidad. Además, el amplio tamaño de la muestra y la diversidad de países considerados fortalecen la representatividad de los resultados, aumentando su validez y aplicabilidad en distintos contextos.Objetivo: O objetivo deste estudo é analisar a influência do gênero e da experiência na adoção de tecnologia e práticas sustentáveis em empresas familiares latino-americanas e determinar o impacto em seu desempenho.
Referencial Teórico: A partir do foco dos recursos e capacidades dinâmicas da empresa, analisa-se a influência das capacidades tecnológicas e sustentáveis no desempenho das empresas, e como as características da empresa familiar influenciam a capacidade de adaptação.
Método: A análise foi realizada por meio de um modelo de equações estruturais com um banco de dados de 11.169 micro, pequenas e médias empresas familiares de 17 países da América Latina. Foi aplicado um questionário em escala Likert aos proprietários e/ou gestores de empresas por meio de e-mail, telefone ou aplicativo de rede social.
Resultados e Discussão: O gênero do gestor e a experiência organizacional influenciam o uso das TICs e a implementação de estratégias de digitalização. Da mesma forma, as estratégias de sustentabilidade e digitalização têm um impacto positivo no desempenho das empresas.
Implicações da pesquisa: No nível institucional, é fundamental desenvolver políticas públicas que impulsionem a sustentabilidade das empresas familiares como uma estratégia viável para enfrentar os desafios ambientais e garantir o crescimento econômico sustentado. No nível empresarial, os proprietários e gestores dessas empresas devem alocar recursos para o desenvolvimento de capacidades para a transformação digital, integrando o uso das TIC para otimizar os modelos de negócios e fortalecer cada elo da cadeia de valor
Originalidade/Valor: Este estudo contribui para a literatura sobre empresas familiares, destacando a influência da experiência organizacional e do gênero na implementação de fatores-chave para o desempenho, como digitalização e sustentabilidade. Além disso, o grande tamanho da amostra e a diversidade de países considerados fortalecem a representatividade dos resultados, aumentando sua validade e aplicabilidade em diferentes contextos
INCIDENCIAS DE FENÓMENOS SOCIALES EN LAS AGENCIAS DE ADUANAS PARA IMPORTACIONES EN BUENAVENTURA ENTRE 2019-2023
Full text linkObjetivo: Este estudio analiza el impacto de los fenómenos sociales en las agencias de aduanas para importaciones en Buenaventura entre 2019 y 2023, con el fin de identificar sus efectos operativos y económicos, así como proponer estrategias de mitigación.
Marco Teórico: La investigación se basa en teorías sobre logística portuaria, comercio internacional y economía regional, con referencias a estudios previos sobre la incidencia de conflictos sociales en la eficiencia aduanera.
Método: Se utilizó un enfoque mixto con datos cualitativos y cuantitativos. La información se recopiló mediante encuestas a agencias de aduanas, entrevistas semiestructuradas y revisión documental de informes oficiales y medios de comunicación.
Resultados y Discusión: Se identificaron bloqueos, protestas y deficiencias en infraestructura como factores clave que afectaron la operatividad de las aduanas, generando retrasos, aumento de costos y pérdida de clientes. La discusión enfatiza la relación entre estabilidad social y eficiencia logística.
Implicaciones de la Investigación: Los hallazgos ofrecen insumos para la formulación de políticas públicas y estrategias privadas que fortalezcan la resiliencia del sector aduanero ante crisis sociales.
Originalidad/Valor: Este estudio contribuye al análisis del comercio exterior en contextos de alta conflictividad social, proponiendo soluciones basadas en evidencia empírica
EVALUATOR CAPACITY AND PERFORMANCE OF HIGHWAY CONSTRUCTION PROJECTS IN KENYA
Full text linkObjective: The objective of this research was to investigate the influence of evaluator capacity on performance of highway construction projects in Kenya.
Theoretical Framework: This study was anchored on Utilization-Focused Evaluation (UFE) theory. It explains that the effectiveness of an evaluation depends on the evaluator’s ability to engage intended users and tailor the evaluation process to their needs, thereby enhancing the use of findings to improve project performance.
Methodology: This research utilized pragmatism research philosophy and correlational design. The target population was 69 Category A road construction projects that have been completed by KeNHA for the period between 2018 and 2022. The respondents in these projects were the project managers in all the 69 highway construction projects in Kenya. The study used a census approach and hence all the projects were included in the study. The research adopted both secondary and primary data. While qualitative data was analyzed by of thematic analysis, quantitative data was analyzed using descriptive and inferential statistics. Descriptive statistics included standard deviation, means, percentages, distribution of frequency. Inferential statistics include simple Pearson correlation analysis and linear regression analysis.
Results and Discussion: The study found that evaluator capacity has a positive and significant effect on performance of highway construction projects in Kenya (β1=0.524, p-value=0.000). The study recommends that project managers prioritize selecting qualified evaluators who possess strong academic backgrounds and relevant experience in similar projects.
Originality/Value: This study enriches existing literature by providing empirical evidence on the influence of evaluator capacity on the performance of highway construction projects in Kenya. It contributes to the understanding of how evaluator skills, experience, and engagement with stakeholders’ impact project outcomes, offering a foundation for future research and informing policy and practice aimed at strengthening evaluation processes in infrastructure development.
Research Implications: The findings contribute to practice by offering valuable insights for project managers, evaluators, and policymakers in Kenya’s infrastructure sector. Enhancing evaluator capacity can lead to more effective project assessments, improved decision-making, and increased accountability, ultimately boosting the performance and success rates of highway construction projects
CALIDAD DE VIDA DEL CAPITAL HUMANO EN LOS NEGOCIOS DEL COMERCIO AL POR MENOR
Full text linkObjetivo: Analizar el nivel de calidad de vida del capital humano (CVCH) y la estabilidade económica desde la perspectiva de los propietarios de las empresas del comercio al por menor de Guanajuato, México
Marco Teórico: En este tema se presentan los principales conceptos y teorías que sustentan la investigación en base a la calidad de vida de los trabajadores proporcionando un modelo base de estudio.
Método: La recolección de datos se realizó mediante cuestionario a los propietarios de las empresas del comercio al por menor. El análisis del los datos se ha realizado mediante los análisis factorial exploratorio, descriptivo y regresión lineal múltiple
Resultados y Discusión: Los resultados desvelan que más de la mitad de los propietarios de los negocios de comercio al por menor otorgan de buena a excelente CVCH. Revelando que la estabilidad económica y flexibilidad salarial, flexibilidad interna y prestigio de la empresa influyen en la CVCH.
Implicaciones de la investigación: Se discuten las implicaciones prácticas y teóricas de esta investigación, proporcionando información sobre cómo los resultados pueden aplicarse o influir en las prácticas en el campo laboral. Estas implicaciones podrían abarcar a diferentes sectores y distintas tipologias de empresas.
Originalidad/Valor: Este estudio contribuye a la literatura en la implementacion del planteamiento de un modelo próprio elaborando un instrumento denomidado CVCH adaptado a esta investigación. La relevancia y valor de esta investigación se evidencian en el área laboral
GOVERNANCE AND INNOVATION: INTERSECTIONS BETWEEN CORPORATE REPORTS AND ISO 56002
Full text linkObjective: This study analyzes the intersections between the principles of corporate governance reports of companies listed on B3 and the guidelines of ISO 56002, aiming at the integration between governance and innovation.
Theoretical Framework: The research is based on agency theory, stakeholder theory, legitimacy theory, and the usefulness of information, in addition to innovation management according to ISO 56002. The study also addresses the "comply or explain" model, the Brazilian Corporate Governance Code, and the foundations of the international innovation management standard.
Method: A qualitative approach was adopted, including a literature review and a systematic analysis of governance reports from B3-listed technology companies. ISO 56002 categories were cross-referenced with sub-items of governance principles to identify convergences and gaps.
Results and Discussion: The analysis revealed partial convergence, especially in topics such as risk management, definition of responsibilities, and performance evaluation. However, issues such as compensation, auditing, and board structure are not addressed by ISO 56002, highlighting the disparity between governance's institutional control objectives and the innovation-oriented approach of the standard.
Research Implications: The findings indicate the importance of aligning governance and innovation to strengthen more resilient organizational models, suggesting the construction of integrated frameworks adaptable to different institutional contexts and sectors.
Originality/Value: This study is pioneering in systematically examining the compatibility between Brazilian corporate governance and ISO 56002, offering contributions to the formulation of integrated organizational strategies
ASPECTOS EMOCIONAIS NA PRÁTICA ESPORTIVA: EDUCAÇÃO FÍSICA, BURNOUT E DESAFIOS DO ATLETA AMADOR NO ENSINO MÉDIO PÚBLICO
Full text linkObjetivos: Este estudo investiga os impactos emocionais da prática esportiva intensiva em atletas amadores do ensino médio público, com foco no burnout esportivo e na contribuição da Educação Física na promoção da saúde mental. O objetivo central é analisar os desafios emocionais desses jovens e propor estratégias pedagógicas que conciliem demandas acadêmicas e esportivas, prevenindo o esgotamento.
Referencial Teórico: O burnout esportivo é um fenômeno caracterizado por exaustão física e emocional, despersonalização e sentimento de ineficácia, sendo comum entre atletas submetidos a cargas intensas de treino e pressão por desempenho (Raedeke & Smith, 2001; Gustafsson et al., 2017). No contexto escolar, a Educação Física pode atuar como mediadora na promoção do bem-estar emocional, ao desenvolver competências socioemocionais e estratégias de enfrentamento (Darido & Mesquita, 2021). A revisão da literatura destaca a importância de políticas pedagógicas voltadas à gestão do estresse esportivo e acadêmico (Samulski, 2009; Santos et al., 2023).
Método: A pesquisa utiliza uma abordagem mista, combinando revisão sistemática, análise qualitativa e estudo de caso em três escolas brasileiras. Foram analisados dados quantitativos e qualitativos, incluindo entrevistas com professores, treinadores e alunos, além de questionários sobre carga de treino, rendimento escolar e sintomas de burnout. A análise estatística incluiu testes t para amostras independentes e ANOVA, seguindo recomendações metodológicas de Field (2022).
Resultados e Discussão: Os achados revelam que 60% dos atletas estudantis enfrentam dificuldades emocionais relacionadas à sobrecarga esportiva (40 horas semanais), cobrança excessiva (72%) e falta de suporte psicológico. Consequências incluem queda de 22% no rendimento acadêmico e aumento de 40% no risco de lesões. Intervenções como flexibilização curricular (redução de 38% no estresse), programas de mentoria (85% de satisfação) e aulas de Educação Física com foco socioemocional (aumento de 35% na motivação) mostraram-se eficazes na prevenção do burnout. A Educação Física escolar deve adotar práticas pedagógicas que integrem psicologia do esporte e acompanhamento emocional, promovendo equilíbrio entre esporte e educação
ANÁLISE COMPARATIVA ENTRE OPERAÇÕES COM BDRS E COMPRA DIRETA DE AÇÕES ESTRANGEIRAS POR CORRETORAS INTERNACIONAIS
Full text linkObjetivo: O objetivo deste estudo é investigar as diferenças entre investir por meio de BDRs em corretoras brasileiras e a compra direta de ações estrangeiras via corretoras internacionais, com o intuito de esclarecer qual alternativa apresenta melhor rentabilidade líquida para o investidor pessoa física.
Referencial Teórico: Neste tópico, são apresentados os conceitos de BDRs, funcionamento de corretoras internacionais, regulamentações da CVM, aspectos tributários e custos operacionais. Destacam-se autores como Nigro (2018) e Kobori (2019), que ressaltam a importância da diversificação e do planejamento financeiro.
Método: A metodologia adotada foi quantitativa e comparativa. Realizou-se simulação de investimento de R$ 100.000,00 nas plataformas XP (BDRs) e Nomad (ações internacionais), com análise de custos, impostos, dividendos e valorização dos ativos. Os dados foram tratados em cálculos e gráficos comparativos.
Resultados e Discussão: Os resultados obtidos revelaram que, apesar dos menores custos da Nomad, a tributação sobre dividendos reduziu sua rentabilidade líquida. A XP, com isenção de imposto sobre dividendos para pessoas físicas, apresentou rentabilidade ligeiramente superior, destacando a importância da análise tributária na decisão de investimento.
Implicações da Pesquisa: As implicações práticas do estudo orientam investidores na escolha entre BDRs e ações internacionais, destacando o peso da tributação sobre os resultados. Também contribui para profissionais financeiros que atuam com alocação internacional de ativos.
Originalidade/Valor: Este estudo contribui ao apresentar uma análise prática e comparativa entre duas formas de acesso ao mercado internacional. Sua relevância está em auxiliar investidores individuais na compreensão dos impactos financeiros e tributários sobre a rentabilidade final dos investimentos globais
IMPACTS OF REVERSE LOGISTICS ON REGIONAL DEVELOPMENT FROM THE POINT OF VIEW OF SELF-EMPLOYED PROFESSIONALS IN THE CITY OF MANAUS, BRAZIL
Full text linkObjective: To identify the components of reverse logistics that impact regional development from the perspective of professionals working in this area in the city of Manaus, capital of the state of Amazonas.
Theoretical Framework: The theoretical framework of this study was composed of theories related to the reverse logistics process, combined with social, economic, and environmental aspects that explain sustainable regional development.
Method: The method used was a survey, with data collected through semi-structured interviews with reverse logistics professionals working in the city of Manaus, with intentional sampling to cover the most varied sectors of activity; the data were analyzed and organized based on semantic and content techniques, with the results displayed in frequency tables, interpreted in light of the theoretical framework developed in the literature review to answer three guiding questions: which components of reverse logistics impact regional development, which analytical dimensions they form and in what ways they cause regional development.
Results and Discussion: The results obtained revealed a) 47 components of reverse logistics that affect regional development, b) these factors could be organized into three analytical dimensions (environmental, economic and social), by the theoretical architecture developed, and c) they affect regional development in different ways, in a way that they contribute to or restrict development, depending on the behavior of other factors in the same and other analytical dimensions.
Research Implications: The practical and theoretical implications of this research highlight the need for continuous monitoring of the behavior of variables and analytical dimensions, enabling reverse logistics to effectively contribute to regional development, both by public agencies and, fundamentally, by organizations and civil society.
Originality/Value: This study contributes to the literature by presenting evidence that regional development is a personal, group, and social responsibility, not necessarily and exclusively of governments and their institutions
SITUATING SOCIAL GROUP WORK AS A METHOD OF SOCIAL WORK INTERVENTION IN THE ECONOMIC INCLUSION OF WOMEN, YOUTH, AND PERSONS WITH DISABILITIES IN SOUTH AFRICA
Full text linkObjective: The purpose of this study is to situate social group work as a mode of social work intervention in the economic inclusion of South African women, youth, and people with disabilities. Financial social workers should carry out these interventions.
Theoretical Framework: This paper has adopted two theoretical frameworks: the empowerment approach and social development theory. There is no doubt that individuals experiencing poverty and unemployment are categorized as disempowered. This also applies to women, youth, and persons with disabilities in South Africa. Therefore, interventions that seek to empower them are of great importance. Conversely, social development refers to a broader developmental process's 'social aspects'. It integrates economic, ecological, political, gender, and social dimensions into a multifaceted approach aimed at improving living standards and promoting the well-being of individuals
Method: This desktop paper uses a literature review as its research approach. The literature evaluation draws on various sources, including media, government publications, academic articles from journals, and theses and dissertations.
Results and Discussion: The results and discussions in the paper indicate that different types of group work are relevant for achieving the economic inclusion agenda of women, youth, and persons with disabilities. The issues of poverty and unemployment, along with their effects, are common concerns for women, youth, and persons with disabilities. To address this, self-help groups are essential, as they allow members to be active participants and decision-makers on matters that provide opportunities for economic inclusion.
Research Implications: Financial social workers must conduct research to assess and establish the scale of economic exclusion of women, youth, and people with disabilities to identify those who may require economic empowerment interventions using group work as a method of practice in social work
Originality/Value: Financial social work is a new area of specialization in South Africa, and it has received little attention despite its potential importance in improving people's socioeconomic conditions, particularly those affected by poverty, unemployment, and other economic shocks
EXPLORING THE ROLE OF CUSTOMER GREEN ENGAGEMENT BEHAVIOR INFLUENCING GREEN CUSTOMER IDENTIFICATION AND GREEN CUSTOMER CITIZENSHIP BEHAVIOR
Full text linkObjective: This research explored the role of customer green engagement behavior influencing customers’ green identification and green customer citizenship behavior.
Theoretical Framework: The research enriches the existing area by finding the roles of green browsing behavior, green interaction behavior and green creation behavior influencing green customer identification, which in turn enable platform’ participants to perform voluntary behaviors in supporting environmentally-friendly activities.
Method: We used questionnaire survey and the target are those who having the experiences of joining TikTok’s environmental activities in China. 284 effective samples were collected for analysis.
Results and Discussion: The finding indicated that green browsing behavior, green interaction behavior and green creation behavior are the antecedents of green customer identification. Green customer identification has a positive association with green customer citizenship behavior. In addition, the result confirmed the mediating effect of green customer identification between green browsing behavior, green interaction behavior and green creation behavior and green customer citizenship behavior.
Research Implications: This research found that consumers’ browsing, interactive, and creating behaviors in green activities facilitate consumers’ identification with the green platform. In addition, consumers may exhibit citizenship behavior to support the green platform once their identification has been generated. Hence, the enhancement of green consumer citizenship behavior needs to be further contextualized based on their green engagement behaviors. The platform can encourage consumers to browse the green videos by providing reward mechanisms, enrich the interactions with the customers in green issues, and give incentives to enable customers to produce and upload green short videos to the platform; hence, the platform can increase customers’ identification and then, enhance citizenship behavior.
Originality/Value: This research has the following contributions. Firstly, few research explored customer engagement behaviors in environmentally-friendly context, the main contribution of this study is to propose the novel construct of customer green engagement behaviors influencing customers’ green identification and green customer citizenship behavior. Secondly, this research takes consumers’ experience perspective, specifically distinguishing the three components of customer green engagement behaviors influencing customers’ green identification, which in turn contributes to green customer citizenship behavior