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How to Operate Profitable Decentralized Mobility Platforms: Insights from Three European Union Research Projects
No full textThe challenges of climate change, securing the mobility of people and goods, as well as the steadily growing potential of digitalization and automation are cornerstones, that will have a decisive influence on the transformation of our mobility in the next decade.Decentralized mobility platforms are a centerpiece of the mobility shift and omnipresent. Research into profitable business models for these types of platforms is underrepresented. In our poster, we will use data from three European Union funded research projects to outline how business models can be devised and what profitable business models consist of
“Wrong” skewness and endogenous regressors in stochastic frontier models: an instrument-free copula approach with an application to estimate firm efficiency in Vietnam
No full textInnovationen im Krisenmanagement: Chancen und Herausforderungen für Verwaltung und Gesellschaft nach der Corona Pandemie. Bericht zum Workshop.
No full textIm Rahmen des InnoLok-Workshops erörterten Wissenschaftler:innen und Praktiker:innen zukunftsfähige Strategien im Krisenmanagement, wobei der Fokus nicht nur auf technologischen Innovationen und agilen Verwaltungsstrukturen lag, sondern auch auf sozialen Strukturen. Die Teilnehmenden unterstrichen die Bedeutung einer agilen und resilienten Verwaltung, die in der Lage ist, auf Krisen fle-xibel zu reagieren und Technologien nutzerzentriert zu entwickeln. Zudem wurde hervorgehoben, dass eine effektive interne Kommunikation innerhalb der Verwaltung und ein starkes soziales Gefüge in der Gesellschaft entscheidend sind, um sowohl soziale als auch technische Infrastrukturen zu stärken. Besonders betont wurde auch die Notwendigkeit einer engen Zusammenarbeit zwischen Forschung und Praxis, um eine multidisziplinäre und integrierte Krisenbewältigung zu realisieren, die gesellschaftliche Resilienz nachhaltig stärkt
How Patient-Generated Data Enhance Patient-Provider Communication in Chronic Care: Field Study in Design Science Research
No full textBackground: Modern approaches such as patient-centered care ask health care providers (eg, nurses, physicians, and dietitians) to activate and include patients to participate in their health care. Mobile health (mHealth) is integral in this endeavor to be more patient centric. However, structural and regulatory barriers have hindered its adoption. Existing mHealth apps often fail to activate and engage patients sufficiently. Moreover, such systems seldom integrate well with health care providers' workflow.Objective: This study investigated how patient-provider communication behaviors change when introducing patient-generated data into patient-provider communication.Methods: We adopted the design science approach to design PatientHub, an integrated digital health system that engages patients and providers in patient-centered care for weight management. PatientHub was developed in 4 iterations and was evaluated in a 3-week field study with 27 patients and 6 physicians. We analyzed 54 video recordings of PatientHub-supported consultations and interviews with patients and physicians.Results: PatientHub introduces patient-generated data into patient-provider communication. We observed 3 emerging behaviors when introducing patient-generated data into consultations. We named these behaviors emotion labeling, expectation decelerating, and decision ping-pong. Our findings show how these behaviors enhance patient-provider communication and facilitate patient-centered care. Introducing patient-generated data leads to behaviors that make consultations more personal, actionable, trustworthy, and equal.Conclusions: The results of this study indicate that patient-generated data facilitate patient-centered care by activating and engaging patients and providers. We propose 3 design principles for patient-centered communication. Patient-centered communication informs the design of future mHealth systems and offers insights into the inner workings of mHealth-supported patient-provider communication in chronic care
"Let's embark on a joint health journey" - How Boundary Negotiating Artifacts Influence Patients' Psychological Ownership in Chronic Care
No full textCSCW and HCI research has a standing discourse on boundary negotiating artifacts and psychological ownership. Both concepts are attributed the potential to address the spreading chronic disease pandemic and rising healthcare costs. While CSCW has attended only to boundary negotiating artifacts to study patient-provider collaboration, the psychological ownership discourse primarily focuses on the perception of ownership over digital objects. Despite studies in both discourses reporting promising results, the concepts have been studied separately. Accordingly, the ways boundary negotiating artifacts relate to psychological ownership in healthcare interactions remain unclear. In this research-through-design study, we evaluate the Digital Companion as a technology-based boundary negotiating artifact. Our field study with 27 patients shows how the Digital Companion fosters psychological ownership in weight management by bridging domains and closing the loop between patient self-management and medical support in consultations. By understanding how boundary negotiating artifacts foster psychological ownership, we gain deeper insights into how patients assume and share ownership of their therapy plans. Our analysis uncovers the emergence of perceived shared ownership as BNAs create concordance between patients and physicians
