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Korelasi Kualitas Pelayanan Kesehatan Menggunakan Model Parasuraman, Zeithaml, dan Berry dengan Kepuasan Pasien Rawat Inap (Studi pada Rumah Sakit Hikmah Citra Medika Sengkang)
The level of satisfaction of patients in hospitals, especially inpatients, is measured by the quality of health services. There are five dimensions of assessing the quality of health services according to Parasuraman, Zeithaml, and Berry according to the degree of relative importance, including, physical evidence (tangible) including physical facilities, equipment, employees and concise communication facilities (reliability), namely providing promising service capabilities that are immediate, accurate and satisfying. Responsiveness is the desire of nurses to help clients and provide services responsively. Guarantee (assurance) covers the competition, knowledge, courtesy and trustworthiness of the staff, free from danger, risk or doubt. Empathy (empathy) includes ease in establishing relationships, good communication, personal attention, and understanding of the individual needs of patients
Keyword: Quality, service, patient satisfactio
Pelatihan Peningkatan Keterampilan Literasi Digital Guru SMP: Strategi Mempersiapkan Siswa Menghadapi Tantangan Teknologi
The use of Artificial Intelligence (AI) in education opened up significant opportunities to improve the quality of learning through personalization, efficiency, and innovation. This community service program aimed to enhance the digital literacy of junior high school teachers at SMP IT Baitussalam Prambanan, Yogyakarta by utilizing AI in the learning process. The program involved 14 teachers and included training on integrating AI into lesson planning, implementation, and evaluation using applications such as ChatGPT, Moodle, and coding tools. The methods employed included identifying teachers’ needs, preparing training materials, conducting activities, and evaluating the impact. The training results showed an increase in teachers’ confidence in developing AI-based Lesson Plans (RPP) and using interactive learning media. AI also helped teachers better understand students’ learning needs, creating a more personalized and effective learning experience. The program concluded that AI-based training had a significant positive impact in supporting the transformation of learning, with recommendations for follow-up training to deepen teachers' understanding of AI technology in broader educational contexts.Pemanfaatan Kecerdasan Buatan (AI) dalam dunia pendidikan membuka peluang yang signifikan untuk meningkatkan kualitas pembelajaran melalui personalisasi, efisiensi, dan inovasi. Program pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi digital guru SMP IT Baitussalam Prambanan, Yogyakarta dengan memanfaatkan AI dalam proses pembelajaran. Program ini melibatkan 14 guru dan meliputi pelatihan tentang pengintegrasian AI ke dalam perencanaan, pelaksanaan, dan evaluasi pembelajaran menggunakan aplikasi seperti ChatGPT, Moodle, dan coding tools. Metode yang digunakan meliputi identifikasi kebutuhan guru, penyiapan materi pelatihan, pelaksanaan kegiatan, dan evaluasi dampak. Hasil pelatihan menunjukkan adanya peningkatan rasa percaya diri guru dalam menyusun Rencana Pembelajaran (RPP) berbasis AI dan penggunaan media pembelajaran interaktif. AI juga membantu guru lebih memahami kebutuhan belajar siswa, sehingga tercipta pengalaman belajar yang lebih personal dan efektif. Program ini menyimpulkan bahwa pelatihan berbasis AI memberikan dampak positif yang signifikan dalam mendukung transformasi pembelajaran, dengan rekomendasi pelatihan lanjutan untuk memperdalam pemahaman guru tentang teknologi AI dalam konteks pendidikan yang lebih luas
Cybernetic-Based Numeracy Empowerment for Secondary Mathematics Teachers: A Community Engagement Perspective
This article presents a community engagement-based research initiative aimed at enhancing numeracy competence among senior high school teachers in Indonesia through a cybernetic pedagogy framework. Conducted at SMA Negeri 1 Nguter, the program combined theoretical workshops, digital tool integration, and cross-disciplinary lesson design to empower teachers in embedding numeracy across various subjects. A mixed-methods approach—comprising pre- and post-tests, structured mentoring, classroom observations, and reflective journals—revealed significant improvements in teachers' conceptual understanding, pedagogical confidence, and instructional practices. The findings demonstrate that cybernetic-based teaching fosters interactive, data-driven learning environments and supports numeracy as a transversal 21st-century skill. This study contributes empirical insights into scalable, cross-national professional development models that can be adapted in resource-constrained educational context
Analysis of Wordwall-Based Gamification Design in Science Learning on Force and Motion Material
In the digital learning era, integrating technology into the classroom is essential to enhance student engagement and improve learning outcomes. One widely used platform is Wordwall, which enables the creation of interactive and gamified learning activities. This study aims to examine the feasibility of a gamification-based learning design using Wordwall for teaching science topics, specifically force and motion. The research employed a descriptive quantitative method, involving 19 students from class VII B as the sample. Data were collected through observation, validity testing, and reliability testing. The validity assessment yielded a score of 67, indicating that the gamification design is feasible for classroom use. Furthermore, the reliability test showed a consistency level of 89.38 percent, demonstrating high reliability of the learning media. These findings suggest that the Wordwall-assisted gamification learning design is both valid and reliable for supporting science education on force and motion. The study contributes to the growing body of research on educational technology by providing empirical evidence of the effectiveness of gamified digital tools in enhancing learning experiences
Penerapan TGT Berbantuan Media Ukaso untuk Meningkatkan Hasil Belajar Pendidikan Pancasila Siswa SD 2 Medini
Tujuan penelitian ini untuk meningkatkan hasil belajar pendidikan pancasila siswa kelas III SD 2 Medini melalui penerapan model pembelajaran kooperatif tipe Teams Games Tournament (TGT) berbantuan media ular tangga edukatif dengan kartu soal (Ukaso). Penelitian menggunakan pendekatan Penelitian Tindakan Kelas (PTK) model Kemmis dan McTaggart yang terdiri dari dua siklus, masing-masing meliputi tahap perencanaan, tindakan, observasi, dan refleksi. Subjek penelitian berjumlah 20 siswa. Data dikumpulkan melalui observasi aktivitas siswa dan keterampilan mengajar guru, serta evaluasi hasil belajar siswa pada setiap siklus. Hasil penelitian menunjukkan bahwa penerapan model TGT berbantuan media UKASO dapat meningkatkan keterampilan mengajar guru, keaktifan siswa, dan hasil belajar Pendidikan pancasila. Persentase ketuntasan hasil belajar meningkat dari pra-siklus sebesar 5% menjadi 65% pada siklus I, dan mencapai 85% pada siklus II. Temuan ini menunjukkan bahwa model pembelajaran TGT dengan media Ukaso dapat meningkatkan hasil belajar siswa pada materi keberagaman Indonesia di mata pelajaran pendidikan pancasila.
Kata Kunci: Teams Games Tournament, media Ukaso, hasil belajar, Pendidikan pancasila
Analisis Kemampuan Keruangan Ditinjau Dari Motivasi Belajar Pada Pokok Bahasan Bangun Ruang Sisi Datar
This study aims to describe students' spatial geometry abilities in terms of their learning motivation and to detail the achievement of each indicator of students' spatial abilities. The research method used is descriptive qualitative. Data collection techniques in this study include written tests, simple interviews, and observations. The research was conducted with 35 students, from which 6 students were selected based on certain characteristics: high, medium, and low. The spatial ability test results of these 6 students were then analyzed in relation to their learning motivation.
The results of the study indicate that high learning motivation can significantly influence students' geometry skills, particularly their spatial abilities. This means there is a correlation between spatial ability and students' learning motivation, where students with high motivation tend to have a stronger drive and need for learning
Penerapan Teknik Asosiasi Data Mining untuk Menemukan Pola Penjualan di Kantin Kampus
Dengan menggunakan algoritma Apriori, penelitian ini mencoba menemukan pola penjualan produk di kantin kampus. Algoritma ini dipilih karena kemampuannya dalam menemukan hubungan antar produk berdasarkan aturan tertentu yang dihasilkan dari data transaksi. Data yang digunakan dalam penelitian ini berasal dari 200 transaksi penjualan yang terjadi selama satu minggu, yang mencakup berbagai jenis makanan dan minuman. Analisis dimulai dengan membuat satu set itemset dan kemudian menggabungkan itemset hingga menemukan aturan asosiasi yang memenuhi nilai minimum dukungan dan kepercayaan. Hasil penelitian menunjukkan terdapat tiga aturan asosiasi yang memenuhi kriteria dukungan minimal 30% dan keyakinan minimal 80%. Beberapa aturan yang dihasilkan antara lain: jika Anda membeli nasi bakar, kemungkinan besar Anda akan membeli usus bakar dengan keyakinan 82%, dan jika Anda membeli nasi bakar, kemungkinan besar Anda akan membeli bakso bakar dengan keyakinan 81%. Aturan lainnya adalah jika Anda membeli usus bakar, kemungkinan besar Anda akan membeli bakso bakar dengan tingkat kepercayaan 87%. Temuan ini diharapkan dapat memberikan rekomendasi strategis bagi kantin kampus dalam pengelolaan stok dan tata letak produk, sehingga dapat meningkatkan efisiensi pengelolaan persediaan dan memaksimalkan keuntungan. Oleh karena itu, penelitian ini menunjukkan bahwa algoritma Apriori dapat digunakan dengan baik untuk menganalisis pola penjualan dan membantu bisnis membuat keputusan berbasis data
Peran Tenaga Kerja dalam Membangun Ekonomi Daerah di Nusa Tenggara Barat
This study discusses the role of labor in the development of Islamic economics in West Nusa Tenggara (NTB) which faces significant challenges, such as the mismatch of skills with the needs of the labor market and the lack of education and training infrastructure. This study uses a literature study method to identify various forms of labor contributions in sectors such as agriculture, tourism, small industries, and the formal sector. The results of the study indicate that an activated and educated workforce has a significant impact on productivity, competitiveness, and sustainability of the regional economy. Labor in the tourism sector, for example, increases the number of tourists and regional income, while in the agricultural sector, modern technology strengthens production output. The conclusion of the study emphasizes the importance of developing education, vocational training, and synergy between the government and the private sector to maximize the potential of the workforce, strengthen economic competitiveness, and improve the welfare of the NTB community.This study discusses the role of labor in the development of Islamic economics in West Nusa Tenggara (NTB) which faces significant challenges, such as the mismatch of skills with the needs of the labor market and the lack of education and training infrastructure. This study uses a literature study method to identify various forms of labor contributions in sectors such as agriculture, tourism, small industries, and the formal sector. The results of the study indicate that an activated and educated workforce has a significant impact on productivity, competitiveness, and sustainability of the regional economy. Labor in the tourism sector, for example, increases the number of tourists and regional income, while in the agricultural sector, modern technology strengthens production output. The conclusion of the study emphasizes the importance of developing education, vocational training, and synergy between the government and the private sector to maximize the potential of the workforce, strengthen economic competitiveness, and improve the welfare of the NTB community.
Keamanan Jurnalis Sebagai Isu Sumber Daya Manusia Strategis : Analisis Data 2024 untuk Reformasi Manajemen Media
The issue of journalist safety in Indonesia is increasingly urgent to be studied within the framework of strategic human resource management (HR). The work risks faced by journalists not only reflect external pressure from third parties but also indicate the weakness of the internal protection system implemented by media organizations. This study aims to analyze the perception and experience of journalist safety risks and evaluate the role of individual characteristics, organizational responses, and legal support in creating safe and sustainable working conditions. The research method used is a quantitative descriptive approach by utilizing secondary data from the 2024 Journalist Safety Index (IKJ). The data includes 760 journalist respondents from various regions in Indonesia, which were analyzed using frequency distribution techniques, cross tabulations, and simple correlations. The main variables consist of individual journalist characteristics (X1), media organization responses (X2), external legal support (X3), and safety risks (Y1), perceptions of protection (Y2), and psychological resilience (Y3). The results of the study show that female journalists, low-income journalists, and journalists domiciled outside Java have higher levels of risk. The response of media organizations to safety issues is still relatively weak, especially in terms of safety training and provision of protection protocols. Meanwhile, the available legal support is not yet fully effective, but still plays a role in increasing the courage of reporting and the psychological stability of journalists. The conclusion of this study confirms that journalist safety must be an integral part of the media HR management system. Institutional reform, including strengthening internal regulations, legal assistance, and risk-based training, are strategic steps that need to be implemented to build a professional and safe media ecosystem.The issue of journalist safety in Indonesia is increasingly urgent to be studied within the framework of strategic human resource management (HR). The work risks faced by journalists not only reflect external pressure from third parties but also indicate the weakness of the internal protection system implemented by media organizations. This study aims to analyze the perception and experience of journalist safety risks and evaluate the role of individual characteristics, organizational responses, and legal support in creating safe and sustainable working conditions. The research method used is a quantitative descriptive approach by utilizing secondary data from the 2024 Journalist Safety Index (IKJ). The data includes 760 journalist respondents from various regions in Indonesia, which were analyzed using frequency distribution techniques, cross tabulations, and simple correlations. The main variables consist of individual journalist characteristics (X1), media organization responses (X2), external legal support (X3), and safety risks (Y1), perceptions of protection (Y2), and psychological resilience (Y3). The results of the study show that female journalists, low-income journalists, and journalists domiciled outside Java have higher levels of risk. The response of media organizations to safety issues is still relatively weak, especially in terms of safety training and provision of protection protocols. Meanwhile, the available legal support is not yet fully effective, but still plays a role in increasing the courage of reporting and the psychological stability of journalists. The conclusion of this study confirms that journalist safety must be an integral part of the media HR management system. Institutional reform, including strengthening internal regulations, legal assistance, and risk-based training, are strategic steps that need to be implemented to build a professional and safe media ecosystem.
 
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Inaportnet is a digital port service system initiated by the Indonesian Ministry of Transportation to enhance efficiency and transparency in the clearance in and clearance out processes of vessels. This study aims to examine the impact of inaportnet implementation on the effectiveness of vessel clearance at PT. Pertamina Transkontinental, Balikpapan Branch. The research employed a quantitative approach, using questionnaires distributed to 30 respondents and documentation review. The findings indicate that the implementation of inaportnet has a positive and significant influence on the effectiveness of ship clearance procedures, contributing 60.84%, while the remaining percentage is influenced by other factors. The t-test results show a significance value of 0.01 < 0.05 and a t-count of 9.954 > t-table value of 2.048, confirming that the hypothesis is accepted. Despite its benefits, challenges such as limited human resources in operating the system and internet disruptions that hinder data input remain. Therefore, improvements in training and technological infrastructure are essential to optimize the inaportnet system in the future.Inaportnet is a digital port service system initiated by the Indonesian Ministry of Transportation to enhance efficiency and transparency in the clearance in and clearance out processes of vessels. This study aims to examine the impact of inaportnet implementation on the effectiveness of vessel clearance at PT. Pertamina Transkontinental, Balikpapan Branch. The research employed a quantitative approach, using questionnaires distributed to 30 respondents and documentation review. The findings indicate that the implementation of inaportnet has a positive and significant influence on the effectiveness of ship clearance procedures, contributing 60.84%, while the remaining percentage is influenced by other factors. The t-test results show a significance value of 0.01 < 0.05 and a t-count of 9.954 > t-table value of 2.048, confirming that the hypothesis is accepted. Despite its benefits, challenges such as limited human resources in operating the system and internet disruptions that hinder data input remain. Therefore, improvements in training and technological infrastructure are essential to optimize the inaportnet system in the future.
Keywords: , clearance out, inaportne