Jurnal Indonesia Sosial Teknologi (JIST)
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Analysis of Service Quality of Mitra Mart Online Vegetable Store Using E-Servqual & Importance Performance Analysis (IPA) Method
Get PDFThe implementation of online learning necessitates the provision of adequate IT infrastructure support and the dissemination of awareness among all relevant parties, including lecturers, students, and parents. The prevailing pandemic situation has underscored the necessity for such measures encourages the adoption of online learning. Learning Management System (LMS), often referred to as e-learning, plays an important role in facilitating this transition. Another critical aspect to consider is user readiness and acceptance. The Technology Readiness and Acceptance Model (TRAM) is a method that can be used to analyze these factors. This study utilizes TRAM to evaluate the readiness and acceptance of LMS, focusing specifically on lecturer users in the East Java Province area, encompassing both public and private universities. The purpose of this article is to assess the level of readiness and acceptance of LMS among lecturers in East Java and to identify factors influencing their adoption. The findings reveal that the level of readiness among lecturers in adopting LMS tends to be low. Furthermore, several hypotheses related to the use of LMS by lecturers are explored, providing insights into the factors influencing technology adoption in higher education
Implementation of Design Thinking Method in Pediatric Specialist Clinic Service Innovation: Case Study of SPC Pediatric Clinic
Get PDFThis research aims to evaluate the implementation of the Design Thinking method in service innovation at SPC Pediatric Clinic. This method is applied to improve service quality and efficiency through five stages: Empathize, Define, Ideate, Prototype, and Test. Data were collected through interviews, observation, documentation, and questionnaires, then analysed using the Miles and Huberman model. The results showed that innovations such as online registration, home care services, health education, service specialisation, and partnerships with schools successfully improved patient satisfaction. Technical, coordination, and adaptation constraints were also identified but were overcome with gradual improvements. The overall implementation of these innovations had a positive impact on patient comfort and trust
The Relationship Between Impostor Syndrome and Career Anxiety in Yogyakarta Students
Get PDFAnxiety is something that is susceptible to everyone, including someone who has just entered the work environment to continue their career. Impostor syndrome is someone who feels incapable if not for other people, meaning that he does not believe in himself and does not understand his own abilities. This study aims to determine whether there is a relationship between impostor syndrome and career anxiety in Yogyakarta students. The method in this study uses two Likert scales, namely: the CIPS (Clance Impostor Phenomenon Scale) scale and the Career Anxiety Scale (CAS). The subjects of this study were Yogyakarta students aged 20-24 years, the sample used a purposive sampling technique totaling 115 respondents. Based on the results of the study conducted using the Pearson product moment correlation technique, it showed a significance figure of p = 0.000 (p <0.05), this indicates a significant relationship between the impostor syndrome variable and career anxiety in students in Yogyakarta
Analysis of Communication Patterns at Pengharapan Baptist Church in Surabaya on Implementing Simple Church
Get PDFThis study aims to analyze the communication patterns at GBI Pengharapan Surabaya in the implementation of the Simple Church model. Effective communication is a key element in supporting structural and operational changes within the church organization. This research uses a qualitative approach with data collection techniques through in- depth interviews with three informants: one expert informant, one key informant, and one supporting informant. The expert informant is the senior pastor of Hope Baptist Church, who has extensive experience in leading various organizations. He is the person who introduced and taught the Simple Church concept at GBI Pengharapan Surabaya. The key informant is the assistant pastor of GBI Pengharapan Surabaya, who plays a significant role in directing and implementing the Simple Church model in the church. The supporting informant is an active congregation member who provides perspective on the experiences and impacts of communication changes in the daily life of the church. The results of the study indicate that downward communication, upward communication, and lateral communication at GBI Pengharapan Surabaya function well, with information and instructions flowing effectively from the senior pastor and leadership to the congregation and vice versa through various channels. Furthermore, lateral communication among church committees demonstrates strong synergy and effective coordination. The findings also show that the churchβs communication network employs various patterns that support effective interaction, such as the chain pattern for sequential information flow, the wheel pattern with a clear central information hub, the circle pattern allowing cyclical communication among group members, the free-flow pattern enabling communication unrestricted by formal hierarchy, and the Y pattern connecting information through two main channels to a central point. All these patterns are well-implemented, supporting operational efficiency and collaboration within the church
Evaluation of the Provision of Construction Support Through Business Entities (Case Study: Terbanggi Besar Kayu Agung Toll Road)
Get PDFGenerally, construction support is provided directly by the government, but in this case, the government provides construction support through other toll road business entities. The provision of construction support through toll road business entities on the Terbanggi Besar β Pematang Panggang β Kayu Agung Toll Road has financially increased the investment feasibility parameters, including an increase in the IRR value to 12% from the original 9.36% before the provision of construction support; The NPV value with the provision of construction support has a better NPV value, which is Rp. 3,875 T compared to the NPV value without construction support of - Rp. 2,044 T; The value of the payback period without the provision of construction support is 22 years and 3 months and with the provision of construction support for 19 years and 5 months. However, in the implementation process, the quality of toll road infrastructure at construction support locations is not met, resulting in business entities still having to participate in bearing quality risks to construction work carried out by the government. Business entities receiving construction support must bear maintenance costs due to repairs to damage to the construction support site. However, the increase in maintenance costs, in general, did not have a significant effect on the investment feasibility parameters of the Terbanggi Besar β Pematang Panggang β Kayu Agung toll road project. The increase in maintenance costs affected the decrease in IRR by 1.4%. The NPV indicator also decreased by Rp. 198 billion or 5.1%. The payback period has also increased from 19 years and 5 months to 19 years and 8 months. However, the mechanism for providing construction support through business entities needs to be considered to ensure that the benefits of providing construction support can be felt to the maximum
Implementation of Madhava Creative Startup Digital Public Relations Activities in Shaping Brand Image in Balinese Society
Get PDFCOVID-19 is a virus that spreads throughout Indonesia and creates various obstacles in today's business world. In this study, the author discusses the implementation of public relations activities for the creative startup Madhava in shaping the brand image in Balinese society. The purpose of this study was to determine the digital advertising activities of the creative startup Madhava in shaping the brand image in Balinese society. The theory used is the elaboration likelihood theory. This theory is used in this study because it deals with the ways in which people are expected to process persuasive messages given by companies. The elaboration likelihood theory theory is supported by digital advertising activities, namely publicity and events to find out digital advertising activities carried out by the management of Madhava creative startups in shaping brand image in Balinese society
Implementation of the YOLO Method for Detection of Human Emotions Based on Facial Mimics
Get PDFEmotion detection through facial expression recognition plays an important role in everyday life, such as how to respond correctly to emotional expressions in social interactions, so that you can establish and build verbal or nonverbal communication with other people and so on. Facial expressions are facial changes in response to a person's emotional state, intentions, or social communication. Face detection is the first step that must be taken in facial analysis, including facial expression recognition. There are many methods that can be used to carry out the face detection process, such as the YOLO method. This YOLO method reframes object detection as a single regression problem, directly from image pixels to bounding box coordinates and class probabilities. By using the YOLO method, the process only needs to look once at the input image, to predict what objects are in the image and where those objects are. Based on the results of the tests carried out, the YOLO method can be used to detect human facial expressions with a success rate of 80%, with neutral, surprise and disgust facial expressions having a good level of accuracy and fear facial expressions having a poor accuracy level. The YOLO method is able to detect facial expressions of humans who wear accessories such as glasses
Sentiment Analysis Towards the KitaLulus Application Using the Naive Bayes Method from Google Play Store Reviews
Get PDFJob search apps like KitaLulus are essential in helping graduates find jobs based on their skills and interests. Sentiment analysis is needed to understand user opinions about the KitaLulus application. The Naive Bayes method is used in this analysis because of its high efficiency and accuracy. This research used 597 data and achieved an accuracy rate of 91%. The eval_uation results show positive sentiment values for precision, recall, and f1-score of 0.99, 0.94, and 0.97 respectively. On the other hand, the model performance is low for negative and neutral sentiments. The aim of this research is to increase user understanding of the KitaLulus application and provide valuable assistance to developers in their efforts to improve the quality of the application
The Construction of the Meaning of the Boycott According to the Boycotters on the Israeli-Palestinian Issue
Get PDFThe boycott movement is a public action in response to the genocide situation between Israel and Palestine, which was highlighted by the media at the end of 2023. The public uses all forms of media to spread awareness as widely as possible regarding this boycott movement, one of which is using social media. However, this action did not last long, as can be seen from the fact that several outlets considered pro-Israel were busy again after several months of the boycott movement. So this research was conducted with the aim of finding out the construction of the meaning of boycott according to people who boycott products with the Pro-Israel label. This research focuses on how people construct meaning in a movement that is currently being carried out by society, namely the boycott movement as part of cancel culture. This research was conducted using qualitative research methods with a phenomenological approach proposed by Alfred Schutz to find out how the intrapersonal communication of each boycott perpetrator was formed into a personal construction of meaning regarding the boycott movement they carried out
Evaluation Of Construction Support Through Business Entities (Case Study: Terbanggi Besar - Kayu Agung Toll Road)
Get PDFThis research aims to design user interface (UI/UX) on UML Class Diagram learning application, especially for students who want to explore UML class diagram, by applying User-Centered Design (UCD) Method. This method involves students as the main users of the application in order to understand their needs, preferences, and user experience in depth. The application interface design will be focused on ease of use, attractive aesthetics, and user data security. The development of this application is expected to help students in learning and exploring UML class diagrams